Medlife Complaints & Reviews

I had received sms for flat 25% discount with rs 300 paypal cash back on dt. 31-3-19. I had placed order for medicine considering this offer. After placing order, i had received confirmation for my order. After few days i received phone call from medlife mentioning that there is shortage of one item nurokind plus which i had ordered 240 capsules but medilife was having only 110 capsules. So upon request from medlife i had accepted to receive...

I ordered 5 quantity of dabur amla oil 180ml of amount 88 rs and total bill of rs 355 after all discount.
But i recieve only 1 bottle at the time of delivery and del8very boy told me to pay the full amount of bill because i open the box and i paid 355 for all 5 bootle.
This is a cheat against customer and it is not acceptable.
Tell me the solutaion against this problem .
The call center also not pickes up the...

I have made payment on 28th March and same day I have cancelled my order

#OR9371LJA-001A But so far I have not received refund. It's customer care is

also not toll free and executive are not connected in stipulated time. Even there

is no email confirmation of any order only SMS is sent. No provision of

Grievance redressal committee.

This kind of process is not...

Order no. Or6346sda-002a of rs. 1387.98/- through phonepe placed dated 01.04.2019; but cancelled on 4th april, 2019 due to delivery issues. The refund has not yet been credited into my ewallet. Let me know when will i receive my refund? Dissatisfied from the services provided by your company.

Contact no. : [protected]
Email id: [protected]@gmail.com
Location: mumbai...

Basalog refill in 3 quantity costing 1166.63 and insugen r refill in 3 quantity costing 409.70 not received in the pack. I informed the customer service representative and lodged the customer service said sorry we would talk to our warehouse and advise me to book a new order for the same. Full amount paid in advance but expensive medicines not delivered only temsan h 2 strips worth 68.67 and 75.45. Delivered.

Please send me...

I had placed my order on 12 mar'19. Cancelled on 21 mar'19. Not received return yet. I had complained before but customer service promised me that refund will come back in 24 hrs (30mar-31mar) but i hadn't. Very bad experience. It's 6 april and i hadn't got any response from so called 'largest pharmacy of india' medlife. Please refund my money otherwise i will go to consumer court in this week. My order id - or9639yha-001a...

From past 4 hours i have been receiving continuous sms messages to my mobile stating that "alert exoiring soon, avail medlife full body checkup @499"

My phone is buzzing every seconds as these medlife messages are being fired in bulk and it just wouldn't stop.

I think there is some problem with the medlife sms system that its firing these bulk messages. Could you please rectify this? I just cant use my phone...

I ordered medicines worth ₹10, 000 from medlife but since my dad was hospitalised the doctor asked to stop taking a few medicines the order for which was already placed i tried to get in touch with medlife to notify them regarding the same but they are always busy keeping you on hold and don’t bother to call you back and the phone just gets disconnected and at the end of every unsuccessful conversation atleast ₹40 of my balance gets...

I am yet to receive the ordered no. Or2860gfa-002a placed through the prescription please note that if i will not get all the medicine in time, then what is the use placing the order.

We have noticed that that most of the time you do not deliver all the medicne. As such before delivering send the detail. Your representative informed it will be send in mail the detail of medicine and price.

During telephonic...

Worst ever service, i had placed my order on 25th march which should be delivered on 30th march, but still i have not received the medicine.
Also, their customer care no (Protected) is not answering any of my calls. They put me on hold and don't respond at all.
Pls help me with this. Patient name sukhjeet kaur deau. My order no. Is or7697dia-002a...

Hai.. I am sk latif from kolkata
. I purchase some medicine from medlife.. Then i pay money through my icici net banking. And my money also deduct from account.. And message also come.. But again it is showing pay now in medlife app. My amount is 755. On 31st march.2019. Pls do the needful action to get back my money. My medlife order id is #or2793vea-006a. Purchase date 31 st march.. Thanks...

The order id is #or0029kja-002a - delivered on 1st april-9:49am.

Medicines worth rs.600 have not been delivered whereas payment was already made online.

Medicine name (Not delivered): lumigan 0.01- worth rs.597/-

No response from so called toll free customer service" :[protected], which charges heavy call cost. They have wasted rs.100 talk time of mine by just keeping me on hold.
br...

I have ordered my my medicines from medlife and my order number is OR4053WIA-001A. I have received my order on 29/3/2019 but due to some allergic reaction my doctor told me to discontinue these medicines. I proceed for the return and refund policy on medlife's app. But they did not responding also their toll free number is chargeable and they did not pic the calls so long. Very disappointed by medlife. Very bad and frustrating services. Don't...

Date of supply:30-03-19 against order OR 7580 ES-010A delivered by Sukanta Saha (Mob No.[protected]) around 5p.m.against full payment of Rs.771.00 only.But on opening the box, there was no bill inside it.Also found only 03 strips of Losakind-50 against ordered quantity 04 nos.In fact two doctor's prescription found inside the box, one bearing my name and the other Subrata Dasgupta.After repeated failed attempts with your customer care deptt.which...

On 28 March I had placed one order for supply of eye drop Travacom and the net price was Rs. 588.75.
I paid online through sbi credit card. At the time of payment due to network problem first Time payment was not successful. Hence I tried once more. Later on I found that two times payment was debited to my credit card account.
For the last two days I am trying to contact the medlife office continuously but could not contact....

I ordered demelan cream n bill was 254.80/- which i paid through amazon pay but now again i received msg saying i have to pay 303.20/-.. I complained 4, 5 times n evn called on the gvn no. But no respones. Tomarrow may b the delivery, i wanted to cancel it but i am not able to, n wanted my money back. I still dint got ny reply from medlife, if today is delivery then what i should do, i cant pay twice n i don't think they will return it vthout...

I myself, biswa biswas, bearing contact number-[protected], from kolkata city, had ordered medlife, two medicines namely, - oxetol 600 mg & livipil 750 mg. When i spoke with the representative of your concern he had assured that i will get 25 % discount on my first order. Hence i had ordered the said medicines at around 6 pm yesterday - 29.03.2019.

But unfortunately, when i received the bill amount, it was found that the discount...

I am new user in medlife, i have placed a order and on the delivery date i didn't get any update after that i called back to customer care team and they said medicine is not avaialble so wait for one day, i wait again, after that i again called back and then with talk with customer care team i have to modify current order to taking available medicines and placed a new order for the remaining medicine, then again same issue arises that medicine...

Worst customer service ever. I had ordered a medicine on 27th march after repeated request they told me they will deliver it by 29th april. As i needed the medication urgently i tried to call them since morning on 29th march. The customer service num kept on putting ime on hold for 9 10 mins at a stretch
And then at 14.46 they changed the scheduled time from 29th march to 3rd april without notice. If this kind of service the want to...

Worst ever service, i had faced as a customer, i had placed to order on 26th march,, which should be delivered on 28th, march,
But still i have not received the medicine.
And not any information about delivery, by given med life,
After continue fallo up using call[protected] to thier customer care still the status is out of delivery, use word technical problems???
Use word by customer care mam,
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