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Medlife Complaints & Reviews

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Last updated Apr 6, 2023
Complaints 1554
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Medlife reviews & complaints page 57

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M
Mohammad T
from Muzaffarpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order prepaid but got code

My order id or2411kj-003a
And amazon pay order id #p[protected] on 12 feb 2019.
I got a cod on 18 feb 2019. Delivery boy asking me for money that i already paid via amazon. Yesterday i spoke to customer care of medlife and they confirmed that payment was done. This is so saddened that still i didn't receive my medicine.
Please do needful asap or i will go to court...
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H
Haresh Sanghavi
from Mumbai, Maharashtra
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laboratory reports not received

Address:Mumbai City, Maharashtra, 400018

Dear sir,
Ref: order no 3704603
Medlife labs receipt no : mlab/18-19/0963 dtd. 12/02/19
Patient name : mrs heena sanghavi
I’m deeply pained to inform you laboratory reports has not been received even after 8 days. I h’ve complained umpteen number of times but standard reply has been we have forwarded complaints and will receive the report by evening. There seems to be mess up by your lab people. This has...
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S
Shivaprakasham
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

undue delay in supplying the medicines, which were said to be readily available for delivery

Address:560016

Please refer to my Medlife online order No.OR3504NFA-003A dt.13-Feb-2019.

This order was placed for 30 Tablets each of Berocin CZ & Shelcal 500 mg and 1 X Vicks Vaporub 50 gm. Their Ordering menu had displayed availability these items for delivery on 14-Feb-2019 and the amount payable was Rs.561.93.

Medlife had confirmed, the ordered items will be delivered to me on 14-Feb-2019 between 09 am & 08 pm .
br...
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Rupali Walawalkar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order confirmed and later cancelled due to non availability

I had ordered on feb 11, 2019 ‘repoitin 4000’ injection through medlife for my father, who is suffering from kidney disorder and requires this injection on a weekly basis. I have been ordering this injection from local chemist, however off late i came across medlife where the same injection was made available at 80% cost and therefore thought of placing the order through them.

The order was confirmed by medlife on feb 12,...
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F
Foziya Khimani
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issue

Address:Ahmedabad, Gujarat

I wish order on 8th feb but still 11th feb i didn't get the delivery hence i cancelled the order for which online payment was done and till now i don't get the refund amount
I had already complaint twice before this.
Kindly check the metter and refund me the amount of transaction ie;240/-
I tried to contact with you with help of call but that wasn't help me i couldn't able to contact with you.
Five me refund...
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A
Anil Kotwani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

significant delay in order, order not getting delivered, complaint not being answered by customer service even after multiple calls

Address:421003

This is regarding order no.. Or6542xg-009a - anil kotwani, [protected]
I have placed this order on 7 february for which i have paid to medlife, from 9 february 2019 daily order is getting rescheduled without my information, when i called to customer care they informed me that it will get delivered by 12 febrary 2019, i have lodged complaint on 10 february on medlife app, also complained on call on 11 february, but there is no response...
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A
Ashwani shukla095
from Delhi, Delhi
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I am complaining about delay in delivery

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

My mobile no is [protected]
I have ordered medicines on 8th feb 2019 on urgent basis. Everyone knows medicines are urgent requirement. What the hell this medlife company which is not understand patient requirement. I had already paid amount of bill online. Today 11th feb and order not delivered yet. There is not any customer care help available for hearing this queries....
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P
Poonammehta7
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding poor service

Address:Faridabad, Haryana, 121001

This is to inform you that myself placed an order on 05.02.2019 from your company. At the time of order it was shown that these medicine will be deliver to me on 07.02.2019. On 07.02.2019 i have not received the medicines and instead of medicine i have received a mail that i have to pay additional amount of 111 rs. When i had paid that amount again on 08.02.2019 & 09.02.2019 i have not received my order. These medicine were very urgent &...
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K
kalbhupali
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order cancelled without intimate to me

Address:Mumbai City, Maharashtra, 400065

I place the order on 7th feb'19. Payment made online on received link on 8th feb'19. Till 11th feb'19 order not received stating payment is pending.

As per customer care of medlife payment is received but they have not updated in system.

On 11th feb received sms "my order get cancelled as per your request". I have not given any such kind of instruction to any one.

Refund my money asap...
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A
Aarti JAI N
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery of wrong medicine

I had uploaded a prescription on 24th Jan and received the order on 25th Jan. On receiving the order I came to know that one medicine was wrongly delivered. I had asked for 2 strips of coralium D3 and instead have received 2 strips of corcium D3. I would like to return the wrongly delivered medicine i.e. corcium D3. I request you to send a delivery boy who can collect the medicine after which I can place a new order....
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G
gopal h r
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shock

Address:Mumbai City, Maharashtra, 400053

I had ordered medicines from medlife
But surprusingly was in a state of shock when the guy mr Ramu from medlife bearing mobile no [protected] was suppose to come with my order no OR6217BA-005A with bill amount rs 395.
As i was out of town the medicines were picked by my child and paid the sum.
But when i opened the packet the order id was not the same and also medicines were different from order and also suprusingly that...
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M
Mamoni Gharami
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broken file of novomix 30, denied to return or replace

I had ordered Novomix 30 from their agent in Kolkata a pack of 5. However, 1 file was broken and when I called the customer complain number - [protected], they simply denied to replace it or return it. He was very rude during the entire communication and told they will not replace it. He even told me not to continue with Novomix 30 from them.
This is the worst customer service I had ever come across....
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G
guptacrv
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of blood report and irresponsible reply by people attending 88842 22296

Address:560078

Name: c r v gupta
Moible no.[protected]
Patient no. Mld 00057399
Bill no. Mld[protected]
Visit no. 19037322
Bill date: 08 feb 2019 08:14 am

[protected]@gmail.com

Irresponsible reply by people at mobile no.[protected]

Do not harass patients - definitely not senior citizens

Hope some responsible persons to look into the issue of
Guiding...
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M
Mohammad Mojeeb Ullah
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not delivery of ordered medicine

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305

Dear sir,
I have ordered medicines on 5th of february 2019, but i could not received my medicines (9 feb 2019 6:30 pm). As medlife assures to deliver medicines within 24 hours. I did not get my medicines yet. I am missing my medicines.

I don't like to to ahead with medlife. Please cancel my order immediately.

Thanks
Mohammad mojeeb ullah...
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rachana siva
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

medicines delivered even after several follow ups

Address:560072

Hi, we have ordered medicines from medlife.com on feb 5th & we have not received any order number or status of the same, when we call up customer care that time they have accepted the order & after 3 days when we called up customer care we got information that the medicine has been cancelled.
Please do not but anything from this website, very pathetic service. U will suffer without medicine at last....
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S
satyaprasad2019
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

zoryl m 2 tablets

Address:531126

We placed order for medicines vide or0475rea-001a through
Medlife app worth 4192/- for a patient to use in tour and travel for one year. While placing order we clearly requested to send recently manufactured product only. To our surprise we received jan 2018 manufactured product in feb 2019. When the call centre is questioned about this, they simply answered that it is not their responsibility as they lookafter sales only. As the parcel...
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H
HemaP
from Mandal, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online payment

Address:Ranga Reddy, Andhra Pradesh, 500084

Hi,
I have paid bill amount through online on 1/02/2019, but medlife said it was not received. Hence i called my back customer care and they said 'the transaction is successful from bank with the transaction id xxxxx, request you to check with merchant'.
Medlife has not delivered my medicines. I am not sure what should i do.
Can you please have a look and let me know.

Regards,
Hema...
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ddd@11
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received after multiple follow ups

My order was cancelled by medlife siting technical error in the system after i had made full payment using phonepe. I was promised refund will be given to me within 3-5 days but more than 8 days have passed and i have not still not received my refund. On contacting they say they have no record of refund cancellation and always say they will contact accounts department and revert back to you but they never do.
There email support is...
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Shaik faruk
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about order delivery

Address:516115

Hii am sheera khan i have ordered dermadew lite soap and it’s expected delivery date is jan18 but till now i didn’t get the products and customer services are not responding well. It is not possible to deliver my order why can’t you refund my cash back. I think this app is not eligible for the criteria which it was working for. I have ordered so many things from different apps. I have never faced this kind of situation ere....
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Rakesh22mehta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order # 3693140

Address:Mumbai City, Maharashtra, 400056

It’s been two days that we are getting order and technician pick up confirmation messages but no one turns
I think this is standard policy of the company to fool the customer / patient with discount and then no one turns up for collecting blood sample

Should go to consumer department and medical counsel for complaint since we have the messages for proof

When we call the company for no show from the technician...
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