Medlife Complaints & Reviews

Sir,
I had returned my parcel through medlife india authorised representative mr. Ashish tsa name mr. Prashant or1735rj-027a on 12 mar 2019, for which i had also got acknowledgement slip but still i had not received my refund back.

I had also emailed them many times asking for refund and provided them with the acknowledgement slip screenshot too....

I ordered medicines on Medlife on 23rd march and paid 1032 advance my order id is#OR5615TDA-004A. but they are not sending my medicines . I called their customer care many time but all the time they hold my call for upto 24 mins. I have proofs. But they didn't provide any solution. My medicines are about to an end. But I don't have medicine. Medlife will be responsible for this. Kindly take strict Action....

I have ordered medicine from medlife app... And paid rs. 213.60/- while processing order on 22 mar'19 through paytm link.
Patient name shamshad shamshad order id # or5852sia-001a order is not proccessing for delivery. Estimated delivery 24 25 mar '19 ordered 12 items total
Order id: or5852sia-001a
I called the customer care more than 30 times and they always promised me the delivery will happen in 2 days. But till today...

My order id or6271lda-0048 on dated 5.3.2019 and payment online mode credit card rs.983.81 on dated 7.3.19 and deliver by receive payment in my house i have already complet in customer care for this matters. But no solution my complaint and my amount not refunded up to till date i have many time call again and again this matters but no solution. So please refund my money in my account. Thanks...

Sir, my name is ramesh sadhani. I had ordered medicines from medlife online. My order no isor4156cca-001a. I had returned medicines worth 764.82₹. I was supposed to get this refund very soon. But ther has been no communication regarding this by medlife.? Also, their customer care no[protected] is not answering any of my calls. They put me on hold and don't respond at all. Also, i am getting charged money for these calls. Pls help me with...

Sir
I have booked medicine on 23 mar but tikl time it is not delivered. Payment already madeyour payment of rs 334.02 has been successfully made for medlife order or4045gca-006a. To download the app, please use this http://m.onelink.me/7698a1a7 is it ur service? U r inefficient and lackadiasical. Poor management. Not well eqipped.
Do the needul immedistely....

Home sample collection order was booked for 23rd March 2019 7.30 A.M with Medlife. It was assigned to technician Swapnil Kadam. He was trying to reach us @ night for appointment confirmation? What's the protocol, in case if appointment wasn't been confirmed by technician?? He can cancel the order on his own without letting a customer know? How can he being so rude and arrogant talking to a customer?
A technician decides everything?...

I have ordered for medicine on 03.03.2019.It was delivered on 05.03.3019 but it was without bills that means fake medicines were supplied.Imnediately I have initiated for return, but even after 20 days it has not been done.In my opinion license of Medlife should be cancelled and strict action should be initiated.I have made not less than 10 calls and so many complaints on app but all in vain.pl take strict action against Medlife online distributor...

Hi team,

I raised refund request of my order number:ord2196oba-010a on march 11, 2019. I kept on calling on customer care to take the medicines and initiate the refund. But no one came to my house to pick up medicines and not even called me. I kept on calling customer care who keep on saying that they are escalting and some one will come again on next day to pick it up. But still same story.
It's really frustrating...

Ref. Id (ID: 3780432) : Please check all email alongiwth recent email which I have sent you.

1. Don’t Lie which you did saying that you tried reaching me on 23rd but could not connect. You have other option as well to reach me.
2. Respect other people time. If you could not come on time please tell you could not. Be Honest in your reply.
3. Have courtesy to inform that you are late and could not come.
4. Don’t...

Full test worth 2300 was ordered. Person collected the sample on 16 march 2019. The report is to be generated within 48 hrs. Medlife generated two page report after repeated request on 19 th. I had contacted them 8-9 times regarding full report or refund. Every time it is promised that within 1-2 hour they would send the report but till now i. E 20 th full report has not been generated. I wanted to speak to some one senior at medlife but...

I have paid 1300 to medlife for the body checkup and doctor consultancy and i got the lab reports and i have called so many times regarding the consultant for the doctor.

Every time they are saying that i will get a call with in one hour for 5 days and i have not received any call.

Normal cost for the lab services is 799 they charged 1300 for the doctor consultancy and they have worst customer response team.br...

I have ordered a medicines on 22 feb 2019 and I returned it for some issue the medicines reached the warehouse and they confirmed it they got the medicines But 1 month completed my refund still not initatied i already contact customer care many times and makes complaints regarding refund issue they tolding give 24 to 48 hour's to resolve the issue then after 48 hour's I contact again they telling same things give 48 hours... Pls help me...br...

I ordered medicines on 11/03/2019, when i ordered they said all my medicines are available and it reached within 48 hours.
Today is the 8th day since medicines ordered still it not reached to me. So many times i talked to medlife customer care, they only tell us medicines reached today/tomorrow. Plz take action on medlife company and ban such fraud companies. Already my money is stucked their.
Plz justice me sir....

I have ordered medicine on 28th feb and they delivered after 10-12 days hence they delivered wrong medicine and i have returned request on same day.
My request no. Is 7017uga-001a. Kindly take your necessary action against this ticket number. The above order get it by my wife's number [protected] and with name of rajrani joshi. Please search this with above mentioned number....

I had placed my order on 12march 2019. Order n. O or9639yha-001a. They ensured that it will be delivered by 14 march 2019. But not received yet. By tracking order, my order is not even processed. Very bad experience. It was my first order from medlife. I will never order anything from there. If they don't give my order to me, i will go to consumers court. It is very bad to treat customer like this....

My order number or6283yk-005a.
Refer to the order & your sms that mr. Gostha behari tel no.[protected] was suppors to delivered the medicines today at my office within 6pm at 28a rupchand mukherjee lane, kolkata700025, tel. No. [protected]. I have contacted that gentleman came to know that he does not know anything about the order. So he is not responsible. Last 2 months back same thing happand in your company with me. Ultimately i...

I have been ordering through your app where it shows a product availability in my case cardio drop adel neo card, which i ordered twice and was disappointed at the last moment as order has been cancelled after waiting for it to arrive. I depend on this medicine for cardiac emergency problems, i order every month as i require. Cancellation of order in process and progress will upset and put many patients in danger. Hence your company must...

I want to cancel my medlife order. But there is no option to cancel the order. Also medlife customer care did not receive call for 1 hour. Also they don't reply to emails . My order is about to deliver on 14 march 2019 but now they are showing delivery date is to be 18 march 2019. As I am having kidney stone I need it as soon as possible. So I purchased it from somewhere else.but now I am unable to cancel order.please do the needful...

Hi
One guy given wrong medicine and when i asked his behavior is very rude even store manager old guy asking to stop but two guys scolded me like any thing and told we are local guys and you can't do us anything, i request your management please take an action, i hope that is not the way to behave with your customers, it leads a negative attitude into store......