Medlife Complaints & Reviews

Sir,
I had returned my parcel through medlife india authorised representative mr. Ashish tsa name mr. Prashant or1735rj-027a on 12 mar 2019, for which i had also got acknowledgement slip but still i had not received my refund back.

I had also emailed them many times asking for refund and provided them with the acknowledgement slip screenshot too.

+1 photos

Apr 29, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2019

Medlife Customer Care's response Dear Dingankar, We deeply regret the inconvenience. This is certainly not the kind of experience we want our customers to have. We are looking into the matter and a representative will get in touch with you to solve this for you. We are sure that you will have a better experience the next time around.

Verified Support

May 03, 2019

Medlife Customer Care's response Dear Dingankar, We're sorry for the experience you had with our services. Hope you have received a call from one of our executives and assisted you. Looking forward to serve you better.

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Address: Bangalore, Sri Muktsar Sahib, Punjab, 152107

I ordered medicines on Medlife on 23rd march and paid 1032 advance my order id is#OR5615TDA-004A. but they are not sending my medicines . I called their customer care many time but all the time they hold my call for upto 24 mins. I have proofs. But they didn't provide any solution. My medicines are about to an end. But I don't have medicine. Medlife will be responsible for this. Kindly take strict Action.

+2 photos

May 4, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2019

Medlife Customer Care's response Dear Vinay, We would like to apologize for the late delivery of medicines. We will look into this issue now and resolve it at the earliest. Hope to meet your medical requirements in the future.

Verified Support

Apr 03, 2019

Medlife Customer Care's response Dear Vinay, As per our record the order(, OR5367RJA-001A) has been delivered successfully. We would like to apologize for the late delivery of medicines. Providing a good service is our main goal and it is unfortunate that you didn't get it on time. We value your need and ensure timely delivery in future.

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Jhuma Banerjee

from Mumbai, Maharashtra

Mar 28, 2019

My problem is ...I received medicine wrong name I want to change medicine ...CV 20 to CV gold 20...No body help me. [protected]

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Medlife Customer Care's response, Mar 29, 2019

Verified Support

Dear Jhuma Banerjee, We're sorry for the experience you had with our services. We have forwarded your complaint to our concern team and we will keep you update once we get a confirmation from our concern team on priority.

Medlife Customer Care's response, Mar 29, 2019

Verified Support

Dear Jhuma Banerjee, As per the telephonic conversation the medicines where self digitized and the return has been created.

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Address: Room No. 101A, First Floor, Zubaida Complex, Exhibition Road Patna Patna District Bihar India - 800001, 800001

Website: www.medlife.com

I have ordered medicine from medlife app... And paid rs. 213.60/- while processing order on 22 mar'19 through paytm link.
Patient name shamshad shamshad order id # or5852sia-001a order is not proccessing for delivery. Estimated delivery 24 25 mar '19 ordered 12 items total
Order id: or5852sia-001a
I called the customer care more than 30 times and they always promised me the delivery will happen in 2 days. But till today no delivery has been done.
I was helpless. Please action against these guys. And let me know when delivery will take place.

Apr 25, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

Medlife Customer Care's response Dear Shamshad Shamshad, We would like to apologize for the late delivery of medicines. We will look into this issue now and resolve it at the earliest. Hope to meet your medical requirements in the future.

Verified Support

Apr 27, 2019

Medlife Customer Care's response Dear Shamshad Shamshad, As per our record the order has been delivered successfully. We would like to apologize for the late delivery of medicines. Providing a good service is our main goal and it is unfortunate that you didn't get it on time. All deliveries are subject to availability of stock.We value your need and ensure timely delivery in future.

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S

Santosh1405

Mar 25, 2019

They are fraud company, never deliver on time, delivery will get delayed up to month, be careful before order anything from Medlife

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D

dpsingh1980

from Bengaluru, Karnataka

Mar 28, 2019

I made the order on March 17th 2019 and those not delivered yet. For last 4 days I'm calling their support number[protected] and holding line for more than an hour and everytime they promise to delivery it next day but nothing is happening.

Can you help me to get my money back ASAP?

Medlife Order ID: OR2960UHA-002A

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Address: AJAY NAGAR, Rewari, Haryana, 123401

My order id or6271lda-0048 on dated 5.3.2019 and payment online mode credit card rs.983.81 on dated 7.3.19 and deliver by receive payment in my house i have already complet in customer care for this matters. But no solution my complaint and my amount not refunded up to till date i have many time call again and again this matters but no solution. So please refund my money in my account. Thanks

Apr 25, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

Medlife Customer Care's response Dear Kumar, We're sorry for the experience you had with our service. We wanted to let you know that we are checking with the Account team regarding your refund. We will keep you posted on this.

Verified Support

Apr 27, 2019

Medlife Customer Care's response Dear Customer, We can see that you have received the refund amount (refund done to juspay date & id Mar 27, 2019 2:54:25 PM 983.81 Unique Request Id erf_1e9965f014542b5a) We're sorry for the experience you had with our service.As per the Our telephonic conversation, We are sure that you will have a better experience the next time around.

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Address: 400097

Website: Medlife

Sir, my name is ramesh sadhani. I had ordered medicines from medlife online. My order no isor4156cca-001a. I had returned medicines worth 764.82₹. I was supposed to get this refund very soon. But ther has been no communication regarding this by medlife.? Also, their customer care no[protected] is not answering any of my calls. They put me on hold and don't respond at all. Also, i am getting charged money for these calls. Pls help me with this. Patient name is ramilasadhani. Emailid is [protected]@gmail.com. Pls help me. Regards ramesh sadhani

Apr 26, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Mar 24, 2019

Updated by Shripal sadhani My order no is OR4156CGA-001A

Verified Support

Mar 26, 2019

Medlife Customer Care's response Dear Shripal Sadhani, , We have initiated the refund amount in Medlife Wallet. Kindly share the Bank account details, so that refund can be initiated(**T&C applies) in account as per your request .Looking forward to serving you better in the future.

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Amitava Datta

Mar 28, 2019

Or6853iga002a & or0244pha002a order cancelled, but why? where i previously placed order with prescription. Why ur ccs disturbing me regularly. Pls do the needful and send the order on 24/03/2019

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S

Shraddha P Patil

Mar 28, 2019

Order number #OR9966BIA-001A I return medicines worth 1018. But till now money has not refunded.

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Address: 700049

Sir
I have booked medicine on 23 mar but tikl time it is not delivered. Payment already madeyour payment of rs 334.02 has been successfully made for medlife order or4045gca-006a. To download the app, please use this http://m.onelink.me/7698a1a7 is it ur service? U r inefficient and lackadiasical. Poor management. Not well eqipped.
Do the needul immedistely.

Apr 27, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

Medlife Customer Care's response Dear Sanay Mukhopadhyay, We would like to apologize for the late delivery of medicines. We will look into this issue now and resolve it at the earliest. Hope to meet your medical requirements in the future.

Verified Support

Mar 26, 2019

Medlife Customer Care's response Dear Sanay Mukhopadhyay, As per our record the order has been delivered successfully. We would like to apologize for the late delivery of medicines. Providing a good service is our main goal and it is unfortunate that you didn't get it on time. We value your need and ensure timely delivery in future.

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Payal k

from Delhi, Delhi

Mar 27, 2019

I had ordered medicines and the order has got cancelled by them, with no refund. Tried calling up the Medlife customer care, but they do not receive the call.
Mailed the Medlife support but got no response yet.
order number-OR6437BS-010A

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Address: Mumbai, Mumbai City, Maharashtra, 400014

Home sample collection order was booked for 23rd March 2019 7.30 A.M with Medlife. It was assigned to technician Swapnil Kadam. He was trying to reach us @ night for appointment confirmation? What's the protocol, in case if appointment wasn't been confirmed by technician?? He can cancel the order on his own without letting a customer know? How can he being so rude and arrogant talking to a customer?
A technician decides everything? And lab service manager Neelam wasn't been able to resolve the dispute rather cancelled an appointment stating a reason; customer requested to do.so?

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Apr 27, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

Medlife Customer Care's response Dear Aaradhya, Customer satisfaction is our topmost priority. We will share your feedback with our concerned team for review and action.We have forwarded your Concern to the relevant team and you will receive the call from our representative at the earliest.

Verified Support

May 03, 2019

Medlife Customer Care's response Dear Aaradhya, We're sorry for the experience you had with our services. Hope you have received a call from one of our executives and assisted you. Looking forward to serve you better.

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I have ordered for medicine on 03.03.2019.It was delivered on 05.03.3019 but it was without bills that means fake medicines were supplied.Imnediately I have initiated for return, but even after 20 days it has not been done.In my opinion license of Medlife should be cancelled and strict action should be initiated.I have made not less than 10 calls and so many complaints on app but all in vain.pl take strict action against Medlife online distributor of medicine for supplying fake medicines.Really horrible experience with Medlife.They are playing with life of human beings.

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Apr 26, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

Medlife Customer Care's response Dear Anil, We're sorry for the experience you had with our service. We have forwarded your complaint to our concern team and we will keep you update once we get a confirmation from our concern team and the return will be picked up on priority.All our medications are procured from reputed and authentic brands. The medicines are regularly checked to ensure the best quality.

Verified Support

Mar 26, 2019

Medlife Customer Care's response Dear Anil, We're sorry for the experience you had with our service.The amount is refunded to the source of payment. Reference ID P1903251715204654333947. Looking forward to serve you better in future.

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Address: New Delhi, Delhi, 110087

Hi team,

I raised refund request of my order number:ord2196oba-010a on march 11, 2019. I kept on calling on customer care to take the medicines and initiate the refund. But no one came to my house to pick up medicines and not even called me. I kept on calling customer care who keep on saying that they are escalting and some one will come again on next day to pick it up. But still same story.
It's really frustrating and i am thinking to post it on all social websites.

Apr 27, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

Medlife Customer Care's response Dear Rajesh Ronjhwal, We apologize for the inconvenience cause. Kindly send us the order id or registered mobile number to look into this and assist you better. We are unable to trace the order details from the order ID:ord2196oba-010a. Hence request you to share the registered mobile number.

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Address: 560017

Ref. Id (ID: 3780432) : Please check all email alongiwth recent email which I have sent you.

1. Don’t Lie which you did saying that you tried reaching me on 23rd but could not connect. You have other option as well to reach me.
2. Respect other people time. If you could not come on time please tell you could not. Be Honest in your reply.
3. Have courtesy to inform that you are late and could not come.
4. Don’t commit if you could not deliver. As my wife was fasting from last 4 days for 12 hours and was waiting for you. Now I need to reschedule again to this process once again.

I have recording on my cell which I have on 23rd Mar with your customer care executive, feel free to call me on [protected].

Apr 25, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

Medlife Customer Care's response Dear Hemant Ghogre, Customer satisfaction is our topmost priority. We will share your feedback with our concerned team for review and action.We're sorry for the experience you had with our services. We have forwarded your complaint to our concern team as earliest you will receive the call from our representative.

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Address: 110021

Full test worth 2300 was ordered. Person collected the sample on 16 march 2019. The report is to be generated within 48 hrs. Medlife generated two page report after repeated request on 19 th. I had contacted them 8-9 times regarding full report or refund. Every time it is promised that within 1-2 hour they would send the report but till now i. E 20 th full report has not been generated. I wanted to speak to some one senior at medlife but was not allowed to speak.
Highly unprofessional irresponsible and unreliable services.

Apr 26, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2019

Medlife Customer Care's response Dear Viswas Gaur, We apologies for the inconvenience caused. Kindly share your order details at [protected]@medlife.com or direct message the registered contact number so we can get in touch with you and resolve it at earliest. We are eagerly looking forward to serve you.

Verified Support

Mar 23, 2019

Medlife Customer Care's response Dear Viswas Gaur, we deeply regret the inconvenience. This is certainly not the kind of experience we want our customers to have. We are looking into the matter and a representative will get in touch with you to solve this for you. We are sure that you will have a better experience the next time around.

Verified Support

Mar 23, 2019

Medlife Customer Care's response Dear Viswas Gaur, We apologize for the inconvenience caused. We have shared the same to your Email ID: [protected]@gmail.com.We are constantly working hard to give the best customer experience. We eagerly looking forward to serve you better in future.

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Address: 603103

I have paid 1300 to medlife for the body checkup and doctor consultancy and i got the lab reports and i have called so many times regarding the consultant for the doctor.

Every time they are saying that i will get a call with in one hour for 5 days and i have not received any call.

Normal cost for the lab services is 799 they charged 1300 for the doctor consultancy and they have worst customer response team.

Please don't opt any services from the medlife

Apr 27, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2019

Medlife Customer Care's response Dear Ram Prasad, We apologise for the inconvenience caused. Kindly share your order details at [protected]@medlife.com or direct message the registered contact number so we can get in touch with you and resolve it at earliest. We are eagerly looking forward to serve you.

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haseen sayed

from Mumbai, Maharashtra

Mar 20, 2019

I have order himalaya face peel of
and i received in damage condition
all spilled in box plz return and give new product
thanks

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Medlife Customer Care's response, Mar 21, 2019

Verified Support

Dear Haseen Sayed, We're sorry for the experience you had with our service. Kindly send us the order id to look into this and assist you better.

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I have ordered a medicines on 22 feb 2019 and I returned it for some issue the medicines reached the warehouse and they confirmed it they got the medicines But 1 month completed my refund still not initatied i already contact customer care many times and makes complaints regarding refund issue they tolding give 24 to 48 hour's to resolve the issue then after 48 hour's I contact again they telling same things give 48 hours... Pls help me...

Order ID ; #OR3537GGA-001A.

Thank you..

Apr 23, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2019

Medlife Customer Care's response Dear Irfan Khan, We're sorry for the experience you had with our services. We have forwarded your complaint to our concern team and we will keep you update once we get a confirmation from our concern team on priority.

Verified Support

Mar 23, 2019

Medlife Customer Care's response Dear Irfan Khan, We're sorry for the experience you had with our service. We have initiated a refund amount in your bank account. It will reflect in your bank account within 5 to 7 business days from the date the refund amount has been initiated. Looking forward to serving you better in the future.

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R

Ramendra Acharjee

from Kolkata, West Bengal

Mar 20, 2019

Order id : OR95650HA dated13/03/2019. Delivery made on 14/03/2019. Kindly
refund/or keep credit for the excess amount charged for future adjustment as per your convenience. Pl. advise action taken in this regard.

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Medlife Customer Care's response, Mar 21, 2019

Verified Support

Dear Ramendra Acharjee, We're sorry for the experience you had with our services. Request you to share the complete order Id or the register mobile number, so that we can assist you better.

P

PK Issar

from New Delhi, Delhi

Mar 20, 2019

My complaint has been resolved. I thank Medlife C.S. staff to resolve
my complaint on 13th March 2019.
I hope my future order will arrive in time like earlier.

Pravesh Kumar Issar
( Order No. OR4630mk-021A )

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PK Issar's reply, Mar 14, 2019

Complaint Resolved. I save received my medicines on 13.3.2019 . I hope in futer I will get timely supplies,

Pravesh Kumar Issar

Medlife Customer Care's response, Mar 21, 2019

Verified Support

Dear PK Issar, We would like to apologize for the late delivery of medicines. Providing a good service is our main goal and it is unfortunate that you didn't get it on time. We value your need and ensure timely delivery in future.

We would like to thank for giving us a wonderful opportunity to service you. It is our desire to keep you satisfied with our services.

R

Remya Manoj

from Kalpetta, Kerala

Mar 20, 2019

Remya India

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Address: KGN Manzil,Anandvan Society, Thergaon, 411033

I ordered medicines on 11/03/2019, when i ordered they said all my medicines are available and it reached within 48 hours.
Today is the 8th day since medicines ordered still it not reached to me. So many times i talked to medlife customer care, they only tell us medicines reached today/tomorrow. Plz take action on medlife company and ban such fraud companies. Already my money is stucked their.
Plz justice me sir.

Apr 26, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Medlife Customer Care's response Dear Zakir, We apologize for the inconvenience caused. Kindly share your order details at [protected]@medlife.com or direct message the registered contact number so we can get in touch with you and resolve it at earliest. We are eagerly looking forward to serve you.

Mar 20, 2019

Updated by Zakir Hussain Kapatral Dear Sir,
First Of All Thanks For Response For My Complaint.
But, Still There Is A Problem in MEDLIFE .I Have Not Received Medicines Till Time.
I Again Talked With MEDLIFE Customer Care Person.Still He Is Not Cleared That When My Medicines are Reached To Me.
My Order ID OR4090WHA001A
Order Date:11 March 2019
My Modified Order ID OR4090EHA002A
Order Date:13 March 2019

Verified Support

Mar 23, 2019

Medlife Customer Care's response Dear Zakir, As per our record the order(OR4090WHA001A/OR4090WHA-002A) has been delivered successfully. We would like to apologize for the late delivery of medicines. Providing a good service is our main goal and it is unfortunate that you didn't get it on time. We value your need and ensure timely delivery in future.

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A

[email protected]

from Mumbai, Maharashtra

Mar 20, 2019

I made some pre paid medicine purchase on 3rd march and expected delivery was showing on 5th March, now it's been 14 days I am yet medicines,
I called customer care multiple times and but everytime I only got assurance that next 24 hours your medicines will be delivered

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C

Chetu K

from Bengaluru, Karnataka

Mar 20, 2019

My last order not procure in time... So feel disappointed.my contact number is [protected] .be procure the medicine on time and delivery it fast.

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A

Ar. Zalmon

from Jamnagar, Gujarat

Mar 21, 2019

I have ordered medicines from medlife and the order number is OR9665MEA-007A. Ordered on friday and was supposed to be delivered by monday. Today it is tuesday and still not received the medicines and not received any response from medlife till now whether they have the medicines or not. Kondly look it into it and do the needful at the earliest.

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Address: WZ 1283/B Rani bagh near 1235, New Delhi, Delhi, 110034

I have ordered medicine on 28th feb and they delivered after 10-12 days hence they delivered wrong medicine and i have returned request on same day.
My request no. Is 7017uga-001a. Kindly take your necessary action against this ticket number. The above order get it by my wife's number [protected] and with name of rajrani joshi. Please search this with above mentioned number.

Apr 23, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Medlife Customer Care's response Dear Customer, We have forwarded your query to our concern team as earliest you will receive the call from our representative.

Verified Support

Mar 23, 2019

Medlife Customer Care's response Dear Customer, We're sorry for the experience you had with our service.The amount is refunded to the source of payment. Reference P1903191152599310874889 (UTR:[protected].Looking forward to serve you better in future.

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Subhojit sarksr

Mar 20, 2019

I am ordering medicines for last one year from your app.But surprisingly every time orders get delivered with delay.It takes 3-4 days more than your stipulated delivery mentioned date.Since its all about medicines, we can't compromise with time.
Please do the needful

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I had placed my order on 12march 2019. Order n. O or9639yha-001a. They ensured that it will be delivered by 14 march 2019. But not received yet. By tracking order, my order is not even processed. Very bad experience. It was my first order from medlife. I will never order anything from there. If they don't give my order to me, i will go to consumers court. It is very bad to treat customer like this.

Apr 19, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Medlife Customer Care's response Dear Customer, Dear, We sincerely apologize for the inconvenience caused. We have forwarded your query to our concern team as earliest you will receive the call from our representative.

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Address: 28A RUPCHAND MUKHERJEE ROAD,KOLKATA, Kolkata, West Bengal, 700025

Website: Medlife

My order number or6283yk-005a.
Refer to the order & your sms that mr. Gostha behari tel no.[protected] was suppors to delivered the medicines today at my office within 6pm at 28a rupchand mukherjee lane, kolkata700025, tel. No. [protected]. I have contacted that gentleman came to know that he does not know anything about the order. So he is not responsible. Last 2 months back same thing happand in your company with me. Ultimately i got the medicines from frankross. If you are not interested pls let me know immediately i will buy some where else.
Regards,
D. Roychowdhury

Apr 27, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2019

Medlife Customer Care's response Dear Ashis, We would like to apologize for the late delivery of medicines. All deliveries are subject to availability of stock. Providing a good service is our main goal and it is unfortunate that you didn't get it on time.As per the telephonic conversation order will be delivered at the earliest.We have forwarded your complaint to our concern team and we will keep you update once we get a confirmation from our concern team on priority.

Verified Support

Mar 23, 2019

Medlife Customer Care's response Dear Ashish, As per our record the order has been delivered successfully. We would like to apologize for the late delivery of medicines. Providing a good service is our main goal and it is unfortunate that you didn't get it on time. We value your need and ensure timely delivery in future.

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Address: A35 HIG DUPLEX, OSHB COLONY, Khordha, Odisha, 751003

I have been ordering through your app where it shows a product availability in my case cardio drop adel neo card, which i ordered twice and was disappointed at the last moment as order has been cancelled after waiting for it to arrive. I depend on this medicine for cardiac emergency problems, i order every month as i require. Cancellation of order in process and progress will upset and put many patients in danger. Hence your company must take steps and measures to rectify this issue i have mentioned not to be repeated for the reputation of your online business. Thank you

Apr 15, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2019

Medlife Customer Care's response Dear Bijoy Das, We are constantly working hard to give the best customer experience. We apologize for the inconvenience caused. Kindly share your order details, so we can get in touch with you and resolve it at earliest. Do give us the opportunity to make it up to you. We ensure that you will have a better experience with us.

Mar 15, 2019

Updated by BIJOY DAS Order ID OR 3864KT-015A ORDERED ON 11 MARCH 2019

Mar 15, 2019

Updated by BIJOY DAS Another one on a previous date but I cannot find on my app any more you may please check your records

Verified Support

Mar 15, 2019

Medlife Customer Care's response Dear Bijoy Das, We have forwarded your query to our concern team as earliest you will receive the call from our representative.

Mar 15, 2019

Updated by BIJOY DAS I have received clarification from medlife with regard to there difficulty m supply the said medicine however they have promised me to make every effort to get the medicine and send so please treat this complaint as closed thank you

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Address: Mumbai City, Maharashtra, 400025

I want to cancel my medlife order. But there is no option to cancel the order. Also medlife customer care did not receive call for 1 hour. Also they don't reply to emails . My order is about to deliver on 14 march 2019 but now they are showing delivery date is to be 18 march 2019. As I am having kidney stone I need it as soon as possible. So I purchased it from somewhere else.but now I am unable to cancel order.please do the needful

Apr 19, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2019

Medlife Customer Care's response Dear Nitesh Nandivadekar, We apologize for the inconvenience caused. Kindly share your order details at [protected]@medlife.com or direct message the registered contact number so we can get in touch with you and resolve it at earliest. We are eagerly looking forward to serve you.

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Address: Opp TATA theatre, 531162

Hi
One guy given wrong medicine and when i asked his behavior is very rude even store manager old guy asking to stop but two guys scolded me like any thing and told we are local guys and you can't do us anything, i request your management please take an action, i hope that is not the way to behave with your customers, it leads a negative attitude into store...

Apr 19, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Mar 14, 2019

Updated by bheri Please take an action

Verified Support

Mar 15, 2019

Medlife Customer Care's response Dear Bheri, We deeply regret the inconvenience. This is certainly not the kind of experience we want our customers to have. We will look into it on priority, Kindly share your order details at [protected]@medlife.com or direct message the registered contact number so we can get in touch with you and resolve it at earliest.

We are very grateful for your continued patronage because we wouldn't be here without loyal customers like you.

Medlife Complaints & Reviews

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Medlife reviews & complaints page 55

refund not get even after more than 15 days have passed

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product not dispatched neither picking my call

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medicine not provided through medlife

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for amount not refunded

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non refund of money by medlife

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non delivery of medicine in time

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order cancelled by lab technician without any prior intimation

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return not given even after 20 days

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refund is not initiated

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lab test - service not delivered reschedule it 4 times

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non generation of report

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services for doctor consultants

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refund not initiated midlife

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product not delivered on time.

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wrong medicine delivered and not picked up and my money stuck

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item not received yet

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delivery

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adel neo card recently ordered twice

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cancellation of order in urgency

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wrong medicine

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