Medlife Complaints & Reviews

I had to complaint about medicines ‘ashwagandha, cardiafort & olsar 40’ i have recieved them in september and i had them for around month but it didn’t suit me. I have been requesting for return and now they are telling that you had to return it within a month. No one informed it to me in advance that your company has this rule. I request you to please take my request in consider as those medicines are useless for me and i cannot block such expensive medicines just like that.

I would like to cancel my order. I ordered the medicines i required after seeing the offer but i was not to use that offer while placing my order. Also i wanted to use the online transaction method and i was not able to do so. The offer is placed on my name : mayur sandesaria
Address : gorai-1, borivali (W).
I request you to cancel my order as soon as possible.

I have ordered medicine through medlife app on 26th january. Initially they said i will get medicine by 29th of january. Yesterday i have received a message saying order processed and will get the order by 29th of january. Now today 29th january the medlife people called us and saying medicine is out of stock and the order got cancelled. My mother in law waiting for that medicine from last couple of days. She has to use that medicine regularly. I haven't found the medicine in nearby medical shops so i have ordered it in medlife. So finally i have taken these medicines outside. Don't cheat the people with the medicine will come on time thereafter no stock cancelled the order. Its waste of time and waste of money. This is not a healthy customer relationship at all.

I need my refund for this cancelled order.

Ordered id : #or9990bea-001a

I have ordered medicine through medlife app on 26th january. Initially they said i will get medicine by 29th of january. Yesterday i have received a message saying order processed and will get the order by 29th of january. Now today 29th january the medlife people called us and saying medicine is out of stock and the order got cancelled. My mother in law waiting for that medicine from last couple of days. She has to use that medicine regularly. I haven't found the medicine in nearby medical shops so i have ordered it in medlife.

Ordered id : #or9990bea-001a

Sir i order 2 times my medicines on medlife (Pinhealth)
But every time he cheated me
In 1st time i order 1 ayurvadic medicine name is baidyanath lohbhasm but i recd in parcel baidyanath saptika bhasm

In 2nd time i order aloe jyoti eye drops
But in my parcel i could not recd my eye drops.

Please help me i trying so many times to contact him.
But they are not reply my

They cheted me

I have ordered medicine with medlife international pvt ltd 23th of jan 2019 on there website (Mobile version). And got an order conformation message on 24th jan 2019. I have been promised to get the medicines on 25th jan 2019. As within that i have given a request to get the medicines delivered as soon as possible as they are to be given to a pregnant lady (My wife). And suddenly i get a message on mobile on 25th jan 2019 about 10 am which says we cannot deliver them as they are out of stock and we will keep posting about the status which might take another 24 to 48 hours. But how come an order is getting conformed if the stock is not available? We are ordering medicines from medlife international. Not vegetables like we do it from bigbasket.com or a phone form flipkart or amazon. There is someone’s life and death liked to there delivery and its delay may costs someones life.

Order id OR8418Ida-001 made on 20th jan 2019 sunday, i had made an order through medlife app, When i received the order along with the bill the bill has a option of inputing the customer gst no., When i called up the customer care they are denying to add my gst no. On the bill provided by them, Please provide the solution for the same

Divya jain

On the 10th jan, 19, mr suryakant, a delivery person delivered the ordered medicine & took the prescription with promise to return it back on next day. Till today, my prescription has not been returned despite of whatsapp msgs, sms, emails & complaints on phone to the company.
I am a k anand, with mobile no. [protected] registerd with the company. Your help will be welcome.

I ordered medicines on medlife.com on 7 jan 2019. I got confirmation call on 9 jan that my medicines will be delivered by 11 jan. After waiting till 14 jan i contacted medlife customer care.. They said to wait for 24 hrs so that the order can be completed. I did so. Again i contacted on 16 jan, i was told that my order has been cancelled and i will get my refund in 24 hrs. On 18 jan i submitted a feedback in "write to us" section on medlife.com and i got call from medlife saying that my order is not cancelled and will be delivered in 24 hrs.
Now, i m still confused what is going on with my order. Also in my medlife.com account it is still showing order under process and will be delivered by 11 jan (And it's been 21 jan today). Not getting any proper response.. 😢
Order no. #or7528my-004a

Reg mobile no.
I am an senior citizen. I received a message in my cell regarding the full body test - 60 test for rs. 700. I called up and booked on 14.01.2019 and confirmation received from medlife vide order id 3667863, test detail: medlife kushal, collection time 16th jan 2019, (Wedensday). Time 09 -09.30 am.
Medlab cell no :[protected]. I was advised to be on fasting for 10 -12 hours.
I was informed that mr. Rohit wagh, cell no [protected], has been detailed to collect the blood sample.
Again on 16th jan morning, i received a message that med lab rep on the way to collect the blood sample but no one came till 10 am, then i called up cell no[protected] and told that i am a 70 years old person and on fast for last 12 hours and feeling greediness and uneasy. The lady on the line casually replied sorry sir, our person can not go today. Likewise i made to suffer which i can not explain in words.
I request the goven agency should cancel the license immediately to end the suffering of patient in the hand of medlab.
I request everyone those have been effected must move consumer forum / court as i am taken up to teach a lesson and stop fooling and suffering of innocent patient like me.

Hi metlife delivery agent is doing misbehave and he is cancelling my order without any reason as they don't know the importance of medicine even i explain him for the address but still he gave 20 calls to me harrassing me i m sending u his no. And i[censored] want i can give u screenshot for his calls no. [protected]
I[censored] unable to resolve i will file a case against ur company for such a misbehave and harrassing the customers.

After taking appointment with the company to collect the blood sample for test and confirmation from the company, the patient remained on fast for 12 hours but the representative did not turn up on scheduled time. While i contacted cell no [protected], ms kalini (What i heard) informed that they can not send their representative. This way the patient made to suffer after confirming appointment.

There was an order of d3 up sachet which was gone out of stock after placing the order and due to that order was cancelled from medlife side, but the payment was not received back in my amazon account.

The stock was gone out of stock after making the payment. The contact number which is given is not at all working. I tried calling so many times.

Order no was #p[protected]

I had placed the order or 0651wi - 021a on 6.1.2019 by paying from my mobikwik wallet. After the payment i had to cancel my order as the specific item i ordered was not available. But so far the amount paid is not refunded to my wallet. I had made several requests for the refund through the medlife app. But so far there is no response from them

I had give my blood sample on 15 of december 2018, they came home and collected it. Till now i dis not get the report.

I keep on calling them every time i call and they say our concern team will get back to you but they actually never call back.

It's the 5th time i had called them and they are saying the same thing.

I will suggest not to believe them. Worst service.

Hi,

Myself gourab roy, mob: [protected], i make a appointment for blood test "medlife kushal advanced" on 9th, jan 2018, so i was fasting 12 hours but executive was not come on today day, but now customer care executive told me that today exicutive will not come for blood collect. I just want to know are you joking with us. This kind of service you provide us. Please don't play with our life. You know right now in our market have so many good company batter than medlife who provide us good service. Also i share this incident with my all friend i do not want they will face this kind of problem.

Worst company is medlife, worst company is medlife, worst company is medlife, worst company is medlife, worst company is medlife, worst company is medlife, worst company is medlife

My booking address:
Address: 33/1 coudhiri para 1st by lane, howrah 711104.

Below i share you my appointment booking sms

Hi gourab roy, thanks for booking a test!

Order id: 3659523
Test details: medlife kushal advanced
10-12 hrs fasting. Test preparations: http://bit.ly/2OVoyHP
Total: rs. 769 (You saved 1921)
Collection time: 09 january (Wednesday), 10:00 am-10:30 am
Payment: cash on sample collection
Lab: medlife labs - kolkata
To a healthy life and smiles,
Medlife, [protected]

Hi,

Mysel[censored]tsab roy, mob: [protected], i make a appointment for blood test "medlife kushal advanced" on 8th, jan 2018, so i was fasting 12 hours but executive was not come on this day, and my appointment was reschedule on 9th jan, 2018. Today i am also fasting for 12 hours. But now customer care executive told me thet my area is not service area. I just want to know are you joking with us. This kind of service you provide us. Please don't play with our life. You know right now in our market have so many good company batter than medlife who provide us good service. Also i share this incident with my all friend i do not want they will face this kind of problem.

Worst company is medlife, worst company is medlife, worst company is medlife, worst company is medlife, worst company is medlife, worst company is medlife, worst company is medlife

My booking address:
Address: 3rd floor, en 69, twin tower, tower 2, service rd, en block, sector v, bidhannagar, bidhannagar, west bengal 700091

Below i share you my appointment booking sms
Hi utsab roy,
Your booking with medlife labs - kolkata, (Medlife ref: 3658855) has been rescheduled upon your request.
Updated timings: 09 january (Wednesday), 10:30 pm-11:00 pm
Thanks for using medlife services.
To a healthy life and smiles,
Medlife, [protected]
Get the free app: https://goo.gl/j1LhyK

Reg. My medicine order or5159jt-001a for rs.411.60 on dated 02.01.2019. Order placed through medlife mobile application ([protected]). Order amount is paid through phone pay wallet. Order cancelled just after 30 minutes as some modification required. Till date no refund given from medlife inspite of many phone calls. Customer care number is not receiving only holding.

I was ordered around 4 to 5 times of caroza 500 mg tablet but every time orders received but not delivered the kindly take necessary action against the all orders.in the market this tablet easily available. Also they was calling after 3 to 4 days that tablet not delivered.in their software order not received if tablet not available with them. Poor response.

My oreder no. Or3015bba-001a has been canceled by medlife end telling me that there is short of item on dated 18-dec-2018. I have not received any refund amount till date. Please let me know how much time it will take. I tried to contact medlife a lot but all phone numbers given on sites are fake. Request you please refund my amount as soon as possible. I made a blunder mistake to shop through your website. I will not recommend any body to purchase through this site. I think this site is also going to prove a big scam in nearby future.