Claimed

Medlife Complaints & Reviews

1
Last updated Apr 6, 2023
Complaints 1554
Resolved
219
Unresolved
1335
Quick Links
Statistics
Share
Contacts

File a complaint to Medlife

Having problems with Medlife?

File a complaint and get it resolved by Medlife customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Medlife
Customer Service Contacts

Medlife Phone Numbers

Phone
80-25503559
363
192

Medlife Website

Medlife Head Office Address

Room No. 101A, First Floor, Zubaida Complex, Exhibition Road
Patna
Patna District
Bihar
India
800001

Medlife reviews & complaints page 56

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
The Mesmerizer
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong delivery, refund not received even after 45 days

I ordered one Glucometer but received one copper water bottle and even after multiple requests no step has been taken by Medlife. I raised a complaint with consumer forum once then they have taken return of the copper water bottle. They even took my account details to initiate refund but till date i havent received any refund. Whenever i call customer care, they say that they will initiate refund tomorrow. Even after raising complaint with...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
R Saha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received order id - or3398kga-001a

Address:Lakeview Housing Complex Dumurjola, 712136

There is a nexus going on between your order booking executive and vendors. They always push the brand's with where the vendor provides better margins.
The same happened to me and post cancel, i am yet to receive the refund my cc expired on 28/2/19. I have received the replacement card, but no one is responding from your teamranajay saha[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
irfankhan Sir
Report
Copy

refund not initiated 1 month over

I have ordered a medicines on 22 feb 2019 and i returned it for some issue the medicines reached the warehouse and they confirmed it they got the medicines but 25 working days completed i my refund still not initatied i already contact customer care many times and makes complaints regarding refund issue they tolding give 24 to 48 every 48 hours... I dicided to go cunsumer forum aganist medlife bad company......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PK Issar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extreme delay in delivery of medicine of prepaid order. order :or4630mk-021a

Address:Gurgaon, Haryana

My mobile no.[protected] delhi 110077. Order placed on 6.3.2019. Delivery due 9.3.2019. On 10.3.19 received sms that naveen kumar mob.[protected] outfor delivery. Tried to track him but get answer that his given no is incorrect. Then on 11.3.19 also medeicines did not come. Today also talked to executive on[protected]. They again assure today i will get medicine. I am a 7o yrs old man 6 day have passed without medicine. I am a heart & diabetic...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
E
Eapen Tm
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of medicines ordered online feb 24th

I ordered one touch select test strips online which cost 363.40 inr on fed 24 2019. I paid the money through amazon pay.

Transaction details of the payments are

Order no :or0489lga-004a
Amazon transaction no : p[protected]

I called the customer care more than 30 times and they always promised me the delivery will happen in 2 days. But till today no delivery has been done.
Since...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
harish.hussain82
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic customer service

Address:Paschim Medinipur, West Bengal, 721301

As per your app i should get the medicine on yesterday but i haven't got the medicine yet customer service agent always making fake commitment to me and giving a proper resolution i spoke with reshma, rahul, priyanka, aruna, lebi, and tresha none of your agent gave me a proper resolution and the unable to track the medicine where it located useless services....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
Law Holic
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

blood test

Address:Gaya, Bihar

I have booked arogyam b test package for four persons. On the defined day the blood samples were taken. But the company has issued incomplete report. Nobody answers why. I have made hundrrds of call to medlife and their tieup company thyrocare. Both are pathetic. I personally suggest you not to take services of these two frauds. My hand is still in pain after they have taken the blood. And now without the full report, i feel cheated....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Haris Kazi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

automatic cancel my order giving reason not available at home for hard copy

Address:411048

Dear sir /madam
My registered mobile number is [protected]
I had ordered medicine on website but after two days they cancelled my order that person came to home and we are not available, but my whole family is at home in these days
Second it takes nealy half hour to talk with your customer care below i add screenshot on which clear that i was on phone for 21 min
Please do needful
Thanks
Haris kazi...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav Kalan
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paid rs.1155/- in prepaid while ordering medicine and they send on cod basis

Address:Raigad, Maharashtra, 402107

I have ordered medicine from Medlife App... and paid Rs.1155/- while processing order on 28 Feb'19 through Amazon Pay. But they send the product on COD basis. Called many times to customer care regarding order to deliver on prepaid basis. Payment has been received by them and they too confirm that payment of Rs.1155/-. Customer care people says that they have forwarded the mail to concern team to deliver the order on prepaid basis. But from...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kunal jog
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

report not found

Address:122001

Order id-3737047
Blood sample collect on 25/02/19 of ranu but not received after 10 days.
And after making many of call to customer care they are not giving any complaint number or solution, every time they told us we working and giving your report in 24 hr.
Please resolve this and now I want my money back.

Best regards
Kunal jog
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashok Gangwani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no delivery of medicine

Address:Thane, Maharashtra, 400603

I placed an order on 4th march and promised that around 8 pm on 6th march i will get my medicine. I called them yesterday night and got reply that they are not keeping the stock my order they have forwarded to the concerned co. I asked them why you have not updated me. They said when we will be updated by our supplier then only they will update me. Now it's 4pm 7th march no message no call from there side such a non professional co....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arindam Chakraborty
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unprofessional behaviour of sample collector resentative

Address:E-14/16 PURBASHA HOUSING ESTATE, 160 MANICKTALA MAIN ROAD, KANKURGACHI, Kolkata, West Bengal, 700054

Very much unprofessional response from your side in terms of service. The person did not came on time and when we called him he replied that he had not found the address.
He had not even called to know the location and gave whole lot of excuse for not coming and requested for next day booking. My father 70 years of age already done a fasting but as per request we gave him another chance and he mentioned he will be coming by 8 - 8:30...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

expired medicine not refunded

Address:Www.medlife.com

I purchased kojivit plus gel online from www.medlife.com.But the seller sent me a medicine manufactured 1 year ago and is now expired. I made return request on the very same day of delivery i. E. On 12 feb 2019. The product was supposed to be picked up within 48 hours but now more than 25 days have passed and even after repeated complaints on their complain no[protected], the issue is not resolved. I have made almost 15 complaints regarding...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santhpin2
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

or8944gj-007a : amount paid twice, but no refund still

Address:Mumbai City, Maharashtra, 400703

I had paid by my credit card an amount of rs 3553.44 on 24th feb 2019 towards medlife international, the transaction went through, but no confirmation from medlife. The credit card bank confirmed the successful transaction along with the transaction id.
Medlife is confirming me that the transaction failed, and no amount was received.
So i made another payment by phonepe which was successful.
Now medlife has to return...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumar786k
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding - medicine order acceptance

Address:Hyderabad, Andhra Pradesh, 500084

Team,
Krishna kumar gupta from virtusa hyderabd.
I placed the order by 23rd feb 2019 evening after that i called to customer care by 24th morning for status where i got the info like someone will call me within 30 mins but i got the call by 24th evening from customer care it means after 20 hrs i received the acceptance call.

This type service will you provide to corporate customer.
I already informed to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
MAHESHL
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in delivery of medicine

Address:Bangalore, 560091

We have ordered 2 medicines in med life on[protected]. During initial call, medlife executive informed, after doctor approval with in 3 hours we will receive ordered medicine. I also paid the complete amount for order medicine.

The actual scenario is till march 1st we have not received yet, the msg am getting from medlife is that we dont have in stock and we are procuring from external agency. Inconvenience regretted.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dipu5268
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

taking extra amount

Address:560093

I placed one order and i can in medicine strip it is mentioned some amount but in bill take have putted extra amount and taken it. I raised complain they told with the amount will be refunded but till not no response.

They are cheating with customers.
Order- Id-OR7614PF-014A

I have tweeted also they told we will refund shortly but after that they are not responding....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amitabha2015
from Agartala, Tripura
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund delay

Medlife order id: or5351vz-004a. I have paid the amount of rs.188 thru payment link sent by medlife after placing order. On delivery day courier boy asking me to pay rs.188 and he said me that the order is cash on delivery order. So, i paid rs.188 by cash to courier boy and received the order. I contacted medlife and asked them to refund the previous paid amount. I still not received any refund from them. They are asking me daily that the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bablu bhattacharya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery system

Address:799002

Vide id or8040ey-003a only one strip of cirrosam 400mg tablets was sent, instead of six strips of cirrosam 400mg tablets. Money credited for six strips was rs 3907.20/-. But only one strip was delivered, the cost of which was rs 651.20/-.
Still now rs 3256/- is remaining with medlife.
Remaining money is yet not credited to my account. Rather i was told by the customer care that money is deposited to my paytm account and they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishwa mohit
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complaint about that they don't have medicines then why they take order as well as take advance payment.

Address:Kanpur, Uttar Pradesh, 208023

Medlife — order confirmed and later they don’t provide medicine due to unavailibity.
I had ordered on madhu chaurasia, your order or8866aga-001a has been confirmed and is estimated to be delivered by 24 feb 09:00 pm. You can now track but by tracking they only show processing due date of delivery. I have been talked helpline but they wont answered quite well its smatter of medicine if you don’t provide medicine why you all advertise...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy