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Medlife Complaints & Reviews

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Last updated Apr 6, 2023
Complaints 1554
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Medlife reviews & complaints page 53

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ahmedsalam120
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received a defective automatic blood pressure monitor device

Address:Hyderabad, Hyderabad, Telangana, 500018
Website:www.Medlife.com

Order id - #or4842vja-001a

Medlife has sold a faulty automatic bp monitor device. It worked only for 5 minutes.

Medlife has been fooling around customers by selling unsound items.

Theres no pressure building in arm cuff. The screen remains blank. No reading is displayed. The device vibrates for few seconds and turns off.

Extremely useless quality of products and services are delivered...
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Darryl Machado
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment order not received

Or6677al-012a order id
Very bad people u are get in my problem and check or atleast have the decency to return my money in my bank account

Now i even canceled and reordered but still not received my meds your competitor has already sent my meds not to say u lost a 75000 a year client now that u people are become big but dont take me lightly give me back my money i have paid on the app but i want my money in cash or...
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vishal kanoria
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

medicine ordered but not received the payment link.

Address:Mumbai City, Maharashtra, 401209

I have ordered the medicines from the med life. I have called multiple times to customer care for sending the payment link for the payment. But till now i didn't receive the link. This happening again and again. How could you e responsible for this type of mistake. If i am saying i want to do online payment so why you are not sending the link for the payment. And without knowing me you have dispatched my order.
Is the way you are...
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Shilpa Shankar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order or9248up-010a

Address:Bangalore, Karnataka

Hi, please process my refund for the order ref no:order or9248up-010a..

How long needed to process refund..

Called several times no one is responding from customer care..

I have raised complaint on medlife login also but there is no response from your end..

Very bad service on this order.. I have never faced it sort of problem earlier.

Do the needful at the earliest....
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AbdulBoy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am not able to return medicines.

Address:Mumbai City, Maharashtra, 400095

I ordered calcium tablets sold by medlife, (For which no prescription is required). Now i asked for return of medicine, the delivery boy arrived and said that he won't be able to return the medicine because the seal of the medicine is broken.

Now, the reason i am returning the medicine is that after consuming the medicine, i am suffering from stomachache.

The problem is that, how would have i known without breaking...
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Nnreddy
from Chirala, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order cancellation and refund

Address:506001

Order# or35471ka-001a. I have ordered medicines through medlife on 06-04-19. They have changed the medicines in the order and also demanded extra amount in cash at the time of delivery for which i did not agree and did not accept the parcel for the above reasons. As on 17-04-19, they have not cancelled my order and are not processing my refund despite multiple calls and emails....
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Emima Theresa Antony S
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money

Address:198 f, Railway colony, Chennai, Tamil Nadu, 600059

Please process the refund. Its been more than a week, you have not initiated my return. Order id - or7090nka-001a. I am in very much need of my money

Order delivered on 16 april and order placed on 12 april. One of my required medecines were available in your stock and you cancelled 2 items., but i have already paid online. You said it will get refunded after delivery, but still no refund...
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Sabika Asgar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

medicine delays and playing with dates

Address:Kolkata, West Bengal

As mentioned in the subject, i am regular customer of Medlife and i never received delivery on time and some time they keep dragging date as per thier convienence, which means patient should keep patient and forget the medicine.
Seriously what type of business model is this where you are totally irresponsible behaviour towards your customers. In fact i sent an email to their customer care and i am still awaiting for their response....
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Sandip Bangal
from Pune, Maharashtra
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refund of order not yet resolved

Address:411019

I have made payment on 28th march and same day i have cancelled my order

#or9371lja-001a but so far i have not received refund. It's customer care is

Also not toll free and executive are not connected in stipulated time. Even there

Is no email confirmation of any order only sms is sent. No provision of

Grievance redressal committee.

This kind of process is not expected...
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BigSale Mart
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount for the medicine which has been paid but not got delivered

Address:560073

This medlife is making customer irritable company were medicines gets ordered wrongly by their end and which we have ordered we wont get and about refund that never happens and more over we should call customer care 100 times for refund were call charges are so high we has to pay double the amount for which we ordered our medicine

order number: OR4108EHA003A
COMPANY NAME: MEDLIFE.COM
DATE OF ORDER: 08APRIL2019...
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Tanajit Mondal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dual payment claimed for same order

Regarding order no. #or3519sja-001a delivered on 02/04/2019., i paid the amount by netbanking on 02/04/2019. But, it was not reflected in my order, and the delivery boy claimed the same amount during delivery. So, i have to paid the amount 2 times. After that, the delivery boy assured me that the amount will be refunded in my account within 5 days. But, not a single penney is refunded but the customer support of medlife told me the amount...
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Mainak Nandi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delayed delivery

Address:Kolkata, West Bengal, 700056

Whenever i order for a medicine they will show a date and after placing the order the delivery date will get changed automatically. I was ordering for my emergency medicine on11th april. It was showing 12th april delivery. After placing the order its showing 14th april delivery. Last time also they have done the same. Every time they are doing the same....
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Pathak anup
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call disconnected by you — need to cancell n aware no sign up

Address:801 sai datta niwas phase 2 katraj pume, Pune, Maharashtra

For the draftto378nob. Gajanan pathak..

No update for delivery not fixed assurity of order from call center or pharmasist..

Neigher complaint nor status after pharmasist called n alterned items n delivery period s told today as per call records..

Neither phone call s attended to pharmacy dept from escalation desk. No complaint no given..

App has issue and call center has big issue....
+2 photos
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Pathak anup
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic poor services. need to cancell n aware no sign up

Complaint no s same as order no.

Call center s poorly maintained no. We are trying to reach 4-5 days no one pick up call, will have to call everytime 1860 no and no ome responding fast.

Complaint no are order no s? It s joke.

R u fooling client..? No record to client by sms..

I have already escalate to indian health organisation n ministry of health..

No assured time...
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MUDASSIR imtiaz
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have not received all the medicines ordered.

Address:700039

I have ordered 2 items, one olymprix 20mg 15 tablets and pantakind 40mg 20 tablets.
But i only received 20 tablets of pantakind in the box. Olymprix was missing, but i had to pay the full amount. My order id is or9089fka-002a
My mobile number is [protected]
The medicines were delivered to me on 10th april at 4:51pm by your delivery agent md abbas.
Plz look forward to it and email me at this email id:[protected]@gmail.com.br...
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amodwala kirti n
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in delivery, & no hold for more than 10 minutes

Address:D-1, New Prem nagar, Bldg.no.1,Borivali-west, 400092

Order or4332la-018a has been cancelled by me, for delay delivery, as well as i called your toll free nos. For 3 days, every time msg. Play your call trf to our executive and hold for more than 15 minutes, this happens more than 4-5times, delivery can be done with available medicine, but no practical approach, (Ultrtra bd insulin siringe not available you stop delivery of other medicine also, why no representative available for talk,...
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amrit57
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery of medicine and refund

Address:Flat no. C406 PAN OASIS APARTMENT SECTOR 70, Gautam Buddh Nagar, Uttar Pradesh, 201307

I have ordered medicine in the month of june 2018 of inr 505 and get the delivery of wrong medicine parcel of an amount approx inr 10, 000. I immediately report the matter to customer care and got the assurance that it will be picked up and refund will be initiated after receiving the parcel. After several reminders and assurance from customer care that delivery boy will come and pick up the same. However no one turned one and i never receive...
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Hiranmoy87
from Jugsalai, Jharkhand
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product unavailability / delivery not done as per scheduled

Address:th Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka 560029, 560029

As a customer in "medlife", its been pathetic experience. Consecutively 2 times my order was re scheduled, 1st time auto scheduled from 8 to 9th after that on 9th saying product is not available.
From beginning the same reason provide in every order, take order, collect money & confirm delivery date, after date on delivery give excuses & delay for long time. Its better to reject order or show out of stock as like other on line site,...
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sbridson
from Mumbai, Maharashtra
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order or6679kv-030a

I had paid for this online on saturday april 6 at 12:56 am.

However, when the order was delivered to my senior parents, the delivery boy took the payment gain. I did not come to know.

The money should be refunded immediately or lese this is fraud and will follow up.
The delivery boy did not call asn ormal before delivering.

His details are amol gurav...
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My pre paid order or4410nga-002a was modified without my consent. I am unable to cancel it on app and i'm calling medlife customer service since last 10 days but no customer executive picking up call. Delhivery courier services personal who came to deliver medicines too requested for cancellations on their end stating customer has cancelled order still no use. I try calling medlife customer service number but they never connect me with any...
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