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Medlife Complaints & Reviews

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Last updated Apr 6, 2023
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Medlife reviews & complaints page 62

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M
Manish2430
from Bengaluru, Karnataka
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delay in medicine order

Address:Vidisha, Madhya Pradesh, 464001
Website:medlife.com

Medlife don't care of someone's life, still waiting form my ordered medicines.

My mother is going through medical conditions and i am away from her. Medlife confirmed that medicines will be deliver on nov 7th (Order placed on nov 1st). But still waiting for medicines.

I am worried with my mother's health, could someone help me with speedy delivery. I will make sure, will never order medicines from these stupid...
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P
priyam2000
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order canceled after confirming

Address:Jaipur, Rajasthan, 302020
Website:www.medlife.com

I ordered my protien powder from this site on 10th of nov and paid the amount, and they confirmed the order and estimate date of delivery was 13th nov, then on 12 nov they sent me a msg of refund, when i called they said its out of stock, like what the hell? They are confirming stock after confirming order and after taking payment? I want my product only, or i am complaining case against this fraud company
Contact me asap-[protected]br...
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9
9999a91
from Bhopal, Madhya Pradesh
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not refund my money @ rs. 456.50 on priority

Address:Lucknow, Uttar Pradesh, 226001

We purchase medicine online on date 4th nov. 2018 & we pay @ rs. 456.50 online but despite of various call no delivery boy delivered my medicine on time please find the attachment & find the screenshot so we request you kindly cancel my order & for your kind information as per your policy regarding for refund money in 9 working days, today is 12th nov 2018 but not refund my money so request you refund my money which is @ rs. 456.50 without...
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G
gktapan
from Kolkata, West Bengal
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neither delivering my medicine not refunding my money

Address:Bangalore, Karnataka, 711109
Website:uc browser

I have purchased medicine in the name of my father in law sankar nath ghos. Order id or0915yv-001 on 24th october. Their status is showing medicine is out for delivery. But till now i have not received though the estimated delivery date was 30th oct. Their customer care is unable to track my order and everyday they are telling lie that i will get my order within 24 hours. Now as i requested to refund my money, they are telling that will not...
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P
Pritam Savane
from Mumbai, Maharashtra
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prescription letter missing

Address:400019

This is with great sorrow to inform about the pathetic service that i have being experiencing from medlife. Each time i place order with medlife, i face one problem or the other, the most common being cancellation of order without prior intimation or communication. Here is my recent & most annoying experience.
I placed an order on 23 rd oct 2018, the same day the doctor's prescription letter was picked up by the delivery agent. On...
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A
Ankitg94
from Aurangabad, Maharashtra
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blood test report not received

Address:Pune, Maharashtra, 411057

Its been more than 2 weeks and still i have not received my full body blood test report also they told i will receive the report within 48 hours.

Every time i call customer care they are calling you will receive in few hours.

Im not satisfied with the service.

I want my money back.

Date of blood sample given:- 26 oct '18

Ankit goyal,
Goyal. [protected]@gmail.combr...
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Address:Bhagalpur, Bihar, 813203

Hello all & mr. Tushar,

I had ordered some medicine from medlife on 30 oct '18. Order id - #or755ow-001a. I have been told and also in medlife application it was showing that my order will be delivered between on 5th november 2018. So it must have to be delivered since medicine in my order was for bp patient. So, she has to take that medicine onto 5th november evening as per timing advised by doctor. And also her medicine...
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K
kirn bla
from Delhi, Delhi
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waste of time

Address:110029

There service is the worst.in my order it shows out for delivery. I sent mail to their customer service. But got to know that the order is still processing. After 7days i got a text that my order is out for delivery but i wasn't at home. When i call the delivery person i told him to deliver it next day. He was all ok and said he would deliver. But next day when i called him he didn't received my call. I just wasted my time on this...
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A
ArghaSaha
from Surat, Gujarat
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not refunding money despite cancellation from their side

Address:Vadodara, Gujarat, 390012

Order id: or0198xw-001a
Registered number: [protected]

They have taken money on 2nd nov, cancelled the order after one day, and now sitting on my money since one week. I have called every day since then but they are not refunding my hard earned money. Everytime i call, they say it will take 1-2 days more. This is consumer harassment o[censored]ltimate level.

Please do something....
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H
from Mumbai, Maharashtra
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not received refund

Website:Medlife.com

I have ordered medicine on 20th Oct, 2018. On getting message about e-payment, I have paid Rs.1923.76 using my SBI debit card through Paytm app. Since some medicine was not available, I have cancelled my order on 23rd oct. As within a week also when I didn't got refund back, I started taking follow up by calling customer care center. But still I have not received any information or refund from Medlife....
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R
raj_131291
from Ahmedabad, Gujarat
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delay in medicine delivery

Address:Vadodara, Gujarat, 390011
Website:medlife.com

Raj shah here. Mobile no is [protected]. I had ordered some medicine from medlife. Order is is : or8384rw-001a. I have been told and also in medlife application it was showing that my order will be delivered between 3-4 november. So it must have to be delivered since medicine in my order was for bp patient. So, she has to take that medicine onto 4th, november evening as per timing advised by doctor. And also her medicine was finishing on the...
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D
Debasish Podder
from Kolkata, West Bengal
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refund pending

My medlife registered mobile number is [protected].
I made an order on 13/10/2018 patient name manika nag (Order id #or2779st-002a).
After receiving my medicine i found that 1 medicine (Olmezest 40) is not the same medicine which i ordered for. Then on 16/10/2018 i made a return request for 3 strips olmezest 40 by calling customer service.
On 23/10/2018, a pick up man (Sumit, mob number [protected]) picked those 3 strips...
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G
gaganam.n
from Bengaluru, Karnataka
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medlife order id or1127he-009a & or1127he-008a

Address:Hyderabad, Andhra Pradesh, 500038
Website:m.medlife.com

I am the regular subscriber for medlife for my family medicines. (Registered number [protected]).

These days i could see the medicines being delivered has the seal broken. (I rejected the same 3 time last month and ultimately got the same medicine in new box. When i checked the invoice and the medicines.. The batch numbers differ. I see something fishy as even after repeated complaints non of them are taking it serious.
br...
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R
rahul9582
from Delhi, Delhi
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shopping related bad experience

Address:Kanpur, Uttar Pradesh, 208012

Dear sir i ordered first time with this app and after order and make payment of full ammount it showing more ammount this kind of cheating is doing by this app and still my order is in process not changing its mode and if i try to make eccess payment than also i am not getting that and its worst kind of customer service ever seen in my life no response of mail massase or chargable phone call really so bad experience that i stopped my three...
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M
Mahendiran Sugumaran
from Chennai, Tamil Nadu
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order delayed - worst response to customer

Address:Chennai, Tamil Nadu, 600045
Website:medlife.com

Order delayed: my orderid is or0304bv-003a and date on 27 october. I never seen this kind of worst service. I'm sure, u can't survive in online marking anymore if you continue the same. I'm not yet received my order. You have changed the estimated delivery date thrice with out intimation and also no proper response from customer service.

Your cancel tab also not working then what is the use of cancel request tab in your app....
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M
Mumbai6792
from Mumbai, Maharashtra
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order not delivered - #or4118kr-002a

Address:Mumbai City, Maharashtra, 400031

I have ordered medicine online from medlife app on 15/10/3018. My order number is #or4118kr-002a. The medicine i ordered is not delivered to my address yet, but status of the delivery on app is showing as delivered. I called customer care several times but everytime they ask to wait for 24-48 hours for investigation. I have lodged first complaint regarding this issue on 17/10/2018. On that day the customer care executive requested me to wait...
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R
R N Bharti
from Mumbai, Maharashtra
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non compliance of order.

Address:Pune, Maharashtra, 411014

I astha agarwal placed an order for my medicines. On 26th oct 2018.
On 27th doctor of midlife discussed for medicine.
After her clearance i got a message on 28th oct for payment on line. I paid the money on the same day.
After changing 2/3 delivery dates. Finally on 1st nov.2018 i was told that my medicines will be delivered by evening.
Suddenly in the evening i got sms that my order is cancelled.
I discussed...
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K
Kb3010
from Mumbai, Maharashtra
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pathetic service management

Address:Mumbai City, Maharashtra, 400076

With utmost disgust i would like to state that, amongst all medicine delivery services medlife have the most pathetic service management. Taking the instances of my last few orders, the medicine doesn't get delivered on time, order is cancelled stating unacceptable wrong reasons, i am made to wait 20 mins and still no one picks up the call on the customer care helpline, first i get a message saying medicine is out for delivery and the next...
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V
Vivek Kalikotay
from Jangipur, West Bengal
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met stamlo delivered without analysing the composition.

As the responsibility of looking into the composition of medicine is too lacking.. I would like to return my medicine and there is no any response of filing my complaint even when i called the customer care about my problems.. There is no any quick action and as this field of medicine accessing platform has to be very careful and fast but there is no any process...
Please take the response as fast as possible......
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S
skg2
from Kolkata, West Bengal
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refund pending for nearly two months

Website:www.medlife.com

My order no for medlife or5685tn-003a dt 6th september 18. After passing the invoice amount, i found that i have received wrong medicine and so refunded the wrong medicines. I was assured that there amount will be refunded back to my back account. But till date i haven't received refund for the wrong medicines. Medicines were refunded but didn't received the amount back till date. I always get false commitment about the refund that it will...
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