Claimed

Medlife Complaints & Reviews

1
Last updated Apr 6, 2023
Complaints 1554
Resolved
219
Unresolved
1335
Quick Links
Statistics
Share
Contacts

File a complaint to Medlife

Having problems with Medlife?

File a complaint and get it resolved by Medlife customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Medlife
Customer Service Contacts

Medlife Phone Numbers

Phone
80-25503559
363
192

Medlife Website

Medlife Head Office Address

Room No. 101A, First Floor, Zubaida Complex, Exhibition Road
Patna
Patna District
Bihar
India
800001

Medlife reviews & complaints page 60

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prat30
from Ahmedabad, Gujarat
Report
Copy

medicines

Address:Deoria, Uttar Pradesh, 274001

Hi
I have ordered few life saving medicines on 3 rd december
And they assured me that it will be delivered by 6 th december
But still it has not been delivered and i have paid them full amount of money
And also my order gets automatically modified from there site
They are biggest fraud and neither they are giving money back
Regrds
Prateek
Order id is #or9730uy-001a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Namrata khaire
from Mumbai, Maharashtra
Report
Copy

my refund money not received

Address:Thane, Maharashtra, 400605

I have purchased medicines for my self in december 05 however post 3 days doctor suggested to change the medicines so i called back customer care asking them for exchange.but customer care number not reachable and I sent message on write to us on midlife.. but reply not received yet.. medicine price is rd.1798..and I cannot loose money.pls reply us...contact me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravishingtapas
from Mumbai, Maharashtra
Report
Copy

not delivery life saving medicines since 6 days.

Website:m.medlife.com

I had placed the order on 3rd or december and i was given a timeline of 5th dec.
I have been calling up everyday 3-4 times and all they are giving me excuses you order is not yet packed will be packing it soon and deliver it to by today.
Since 4 days they are telling me this same thing repeatedly.
They are not even refunding neither they are delivering the order.
They are purposefully delaying the order....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
baban_97
from Gurgaon, Haryana
Report
Copy

cancellation problem of my orders

Address:743235
Website:medlife.com

I had booked some medicines through medlife application. After their confirmation i had known that these orders will take more time to reach. So, i wanted to cancel all of my orders, but no orders found. But they conveyed all delivery information through sms. But i tried to cancel all orders, no help option found. Otherwise i wrote their about my problems and told cancel my orders. But they did notgive any positive reply and atlast they sent...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
archit1495
from Raipur, Chhattisgarh
Report
Copy

not processing refund

I have paid the entire amount at the time of ordering the medicine but afterwards they have altered the order and the amount of medicine get reduces from the original amount & they are not refunding the amount instead repeated request.It's since 2 days the order is delivered but refund is not processed.
My order id is- OR5929KY-001A
Refund amount is Rs.215...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dhiraj2907
from Mumbai, Maharashtra
Report
Copy

pathetic service cancelled orders

Website:Medlife. Com

Hi,

Pathetice service by medlife. Order or6931ve-004a they were sending me product of rs 200 instead of 50 without informing me they sent message thats it. When i called to remove this item they said its not possible as they already packed it. I need to cancel full order and reorder or6931ve-005a and follow full procesd again. Now they have cancelled this new order without informing me.

Pathetic service they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shouvik Roy
from Gurgaon, Haryana
Report
Copy

crucial medicines not delivered even after committed timelines

Address:Kolkata, West Bengal, 700080
Website:m.medlife.com/?

Ordered cardiac related medicines for my father (78 years old) on Sunday 2nd December at MEDLIFE. The order was accepted and payment made online. The order was committed to be delivered on 4th Dec between 3 PM and 7 PM. When the order was not delivered, call was made to Medlife on 4th Dec evening where in the Medlife executive was updating that certain quantity of particular medicine is not in stock, so unable to deliver.

This...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bvsjaipur
from Kota, Rajasthan
Report
Copy

much delay and showing not available medicines

Address:Jaipur, Rajasthan, 302017

I ordered it on 3 dec and two time my order get modified???
After passing due date my order is still uncertain.
Dear pooja, your order or2722ki-004a is under process and is estimated to be delivered by 05 dec 08:00 pm.
What should i do?
Medlife executive are not replying properly and when i talked one of executive named as shaba, she behave rude and dissatisfied way....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhinash Panchbhai
from Kolkata, West Bengal
Report
Copy

issue with discount

Address:Bardhaman, West Bengal, 713213
Website:Medlife

The medlife website says 20% discount on all medicines. But i am getting 19% discount. Please provide me the solution. I am regular buyer of medicine from that website. Previously also i found that they are giving 19% in some medicine but their representatives say that they are giving 20% discount. But this is not done. They should stand by there words. Order id - or8266ko-015a dated 3rd december 2018....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sureshmmn
from Chennai, Tamil Nadu
Report
Copy

partiality for local doctors.

Address:603209

In maraimalai nagar, tn-603209 area the pharmacy has the link with local doctors and not giving the medicine on their prescription. I don't know the pharmacy is meant for public health or making business with doctors commission.

Its shame on the society to make a business on public illness.

Very worst. Either you change the pharmacist or close the shop.

Regards
Social worker
Maraimalai...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DR. S. Vijaya Kumar
from Delhi, Delhi
Report
Copy

company cheated

Address:Bangalore, Karnataka, 500081
Website:Medlife

On 17th November I gave blood sample to this company and paid the amount of Rs 700. But they have not yet send the Blood test result. I tried so many times to talk them and also send so many mails. Only one time I spoken one of there customer care Executive . Even though they have not send the results. The company cheated me by taking my blood and money. It's ashamed of every Indian having such bogus companies are existing. Even if we go...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mpsaraf
from Mumbai, Maharashtra
Report
Copy

online ordering - delay in sending the products

Address:400610
Website:medlife.com

Dear sir,

I have stopped ordering the products from medlife considering the past experiences however i get calls from medlife during working hpurs on my registered mobile number [protected].
In past my orders were cancelled without intimating to me.
I had challenges in getting refund, the order was not complete delyaed by almost 10 days than the assured date of delivery. My mother is a diabetic, asthmatic, heart...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hasan Raza Syed
from Mumbai, Maharashtra
Report
Copy

cheat fraud of charging more

Address:Mumbai City, Maharashtra, 400043
Website:Www.medlife.com

Hi,

I have ordered 60 tablets online of zandu with the company medlife.com and final price shown on the website was 336 rs but at the time of delivery they gave me a bill of 960rs so i feel like cheated.
I have called there customer service twice but they said they can't do any thing in this regards.

There number is[protected]
And there email is [protected]@medlife.com
Please take actions...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Saptaparno Roy Sen
from Kolkata, West Bengal
Report
Copy

extra money taken which I want back (rs. 9)

Address:Kolkata, West Bengal, 700090
Website:www.medlife.com

I ordered medicines from medlife, which included 3 strips of feburic 40. While 2 strips were marked rs. 107 and the third was marked rs. 98. But i had to pay rs. 107 (Exclusive of discount) for all the strips. So, after discount i had to pay rs.9 more. I want that rs.9 back. I'm uploading the 2 pics of the same medicine having 2 different prices. Please do something to return me back my money which was charged extra....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandresh Singhvi
from Mumbai, Maharashtra
Report
Copy

please refund my remaining amount..

Address:Thane, Maharashtra, 400604

Sir.. I have order medicine form the site, I have paid though paytm, same medicine was delivered and other remaining amount was to refund, as the customer care said they will refund the amount with in 3-4 working days.. Their was no refund I have call the customer care service but phone was not pick for 20 min, this was happening 2 3 time 30 to 40rs was deducted form my main balance...
Pls refund my remaining bal and pls the customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sonu b
from Mumbai, Maharashtra
Report
Copy

blood tests reports not received

Address:Mumbai City, Maharashtra, 400101
Website:Medlife

I had done my blood work on 16th of october, and i had also paid for the hard copy in advance which they asked for. Now some of the reports are missing and & they are not even sending the copy. I have spoken unnumber of times but they are not bothered to even respond. Worst service and insensitive to your problems causing mental agony. First they promised to send someone to recollect samples, but now theyseem to have blocked my no as the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jshamsah
from Mumbai, Maharashtra
Report
Copy

medicines cancellation

Address:Mumbai City, Maharashtra, 400050
Website:www.medlife.com

I am waiting for the medicines since so many days the order was getting rescheduled everyday. Today when I called customer care to ask if my order will come or not they said it will come tomorrow. After I left home delivery person must have come home may be without calling and went away with medicines and cancelled my order on his own.Im very disappointed with this. My diabetes bp triglycerides medicines are over since all these days.and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Irvinder singh
from Mumbai, Maharashtra
Report
Copy

refund not given

I purchased some medicines from Medlife, which were delivered to me on 2nd Nov, 2018. I had already paid in advance for the medicines. On the day of delivery I received a message that, part of my order is out of stock, thus they are refunding the amount.
Till now I have called their customer care a number of times, they assure to look into it but don't reply. I even raised the issue by using the "write to us" option in the app. But...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manjumedlife
from Bengaluru, Karnataka
Report
Copy

return of product not collected and refund holded

Address:Bangalore, Karnataka, 560102
Website:Medlife

I have purchased moringa 1 pack 6 bottles, manufacturer is medlife itself, nd I want to return it order no OR8516GQ-006A since from 21 Nov iam giving an request daily iam calling to CUSTOMER CARE, not collected, till date once a sale excutive came nd said batch no should be same on all bottles, let him get invoice nd collect the morriga pack, customercare is a ### to say I have spend 1042 rs, customer can change batch no not at all right?...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gmeratwal
from Lucknow, Uttar Pradesh
Report
Copy

non delivery of order

Address:Tonk, Rajasthan, 304502

I placed my order for medicine on 17 nov 18 under order no or5597bn-002a and it was to ne delivred on 20 nov. On checking status is showing out for delivery since 10 days but it is not delivered me till time. Srveral times sent feedback for early delivery of ordet snd 4 times contacted on[protected] for delibery of order it was told me that delivery attempt made twice.
No any delivery man came to my address for delivery of my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy