Medlife Complaints & Reviews

Blood test was done on 19th sept 18, morning for 4 pple and till now we have not received the reports. More than 72 hrs now. Customer care keeps on giving false information. They just say today, tomorrow, within an hour and so on. No one is able to give the exact reason for delay. I had to miss my doctor's appointment due to this. Till now softcopy of reports not received which was supposed to be in email within 24 hours....

Hi, , this company is misleading customer with lucrative offers which r not exits...
They have several offeres in notification eg use PA55, , screen shot attached, , today this offer shows valid for today only.
T&c applied..
First of all there is no term and condition u find for full detail..
When u call them for detail their executive cut the call in between.
It happened several times that's why I am here...br...

What type of service your provide i can't understand. I m order my medicine on 17.9.2018 but there is cl from representative on 20.9 2018 they tell me that out of 5 medicine 2 medicine not available. After that i m telling thats its ok send me medicine. Today 21.92018 i m again got cl they told me that 2 more medicine not available. How it is possible. After 5 days they confirmed me what is available or what is not. It is so terrible. Bad...

Please return the product accu chek instant blood glucose test 50 stripe recieved on 19.09.18 as wrong product delivered i. E
I have placed order for accu chek active blood glucose test stripe but unfortunately the accu chek instant strip sent. Please return the product and supply me 25 blood glucose test strip immediately. Subidhan sengupta, 2/136-i sree colony, dhansiri appartment, 1st floor, regent estate kolkata 700 092. Contact...

Consignee name - saroj agarwal date[protected], i have ordered creon *10000 on 01-09-18 with order no. Or9321bs - 002a but received the medicine on 05-09-18. As the received medicine was wrong so i have requested for return on 05-09-18. Medicines received from us on 08-9-18 by ecom express courier service. Till date parcel has not gone to indore. Refund not received yet....

Delivery executive had gone to our address 5 j/30 faridabad to deliver the medicines for heart patient around 11:50 am without prior intimation. He called us after he found the door locked. The door was locked as we all are working and nobody is available between 8am-6pm. When i told him to come after 6 pm he started shouting at me. As an alternate i told him to deliver the medicines at my sister’s house 5 j /59 which is in the next lane...

18.10.18
Sundeep
I have order the medicine in medlife using my friend reference code at the time of order i confirmed about the offer as its my 1st order so i will get 30% or my friend code as she confirmed both is same 25+5=30% cashless when i received the order only 25% discount the customer care man is talking so bad and trying to show me he is getting offended and not talking properly.

only discount is not...

I returned meds worth 3000 on 9th March 2018, since then I've called medlife 100+ times to get my money back. However there has been no positive response. I've spoke to xpressbees manager Swapnil, he confirmed that the parcel is with us however it's misplaced, I've sent a mail to medlife regarding the same and to send the customer the refund he's eligible. However still following up with medlife to get my own money back. Supervisor Pawan...

I have ordered for medicine on 08th of Sep 2018 and it was confirmed by both pharmacist and the doctor on 10th of Sep 2018, In the app it started showing that the medicines will be delivered by 12th of Sep 2018, Today is 18th Sep 2018 and the app is still showing the medicines will be delivered by 12th of Sep 2018.
After too many calls to customer care and given feedback on app(as they don't have any email id for support and no way...

I have placed an order 11.09.2018 (Order no-or2867kt-001a) successfully. After the repeated call to medlife customer executive pharmacist has verified prescription and confirmed the order. The same time i have asked for payment process but customer executive has confirmed me that you will receive a link to make online payment against the order placed by you. Multiple times i called for payment process, but customer executive ensured me that...

As per subjected order no., I have placed order on 14th Sep, 18 with doctor prescription and for which delivery confirmed to me of 17th Sep, 18 till evening that too after many follow ups. Later on, on 16th Sep, i receives message from medlife as one of the prescribed medicine is not available with our store and will be providing you substitute one and medlife will call you, i waited for one day then i called on customer care number and ask...

As per subjected order no., I have placed order on 14th Sep, 18 with doctor prescription and for which delivery confirmed to me of 17th Sep, 18 till evening that too after many follow ups. For your information i have already done the online payment of order also But the day has gone and yet I haven't received medicine and still no commitment for today. From morning of 17th I am calling 8 times and discussing with medlife executives and telling...

We order diabetes medicines for my father with medlife and every time there delivery is so pathetic that either they reschedule or cancel order by giving lame excuses. Latest happened on 14th Sept 2018, we ordered 1 medicine as we missed in our monthly order. 16th Sept 2018 we got message "your order OR4823LT-002a is out for delivery by REHBARKHANGURGAONVLS KHAN ([protected]) you can track your order here https://goo.gl/UAsZdk", this message...

This is with reference to order number or4789mj-014a, i had ordered medicines to medlife on sept 15th 2018 and as per commitment on the app the delivery was supposed to happen on sept 16th 2018 and it was showing out for delivery since morning of sept 16th 2018, however i got sms that attempt to delivery failed because nobody in home. This is totally false and always people are at home 24/7 and medlife is doing this repeatedly putting customers...

Not refunding my money even after getting the product back... Taken my bank details... When i calling to the the customer care... They are continuously repeating the same line "maam your request is in process". They assured that the refund will be within 24hours and today is 10day. After the delivery boy has taken the product from me he has also not given any acknowledgement paper when i asked him to give he told me that "be calm you will...

Not refunding my money even after getting the product back... Taken my bank details... When i calling to the the customer care... They are continuously repeating the same line "maam your request is in process". They assured that the refund will be within 24hours and today is 10day. After the delivery boy has taken the product from me he has also not given any acknowledgement paper when i asked him to give he told me that "be calm you will...

We had ordered medicine and the delivery person by name vijay and his number [protected] didn’t have the courtesy to ring the bell and he has knocked my wooden door with his key and has spoilt the wooden door with marks.

Such u professional people work for medlife. This is ridiculous

I tried calling medlife the executive ritu says supervisor is unavilable...

I ravikanth had ordered novomox 50 insulin one week before but they delivered novomix 30.
Since then im continuously calling them to take back or exchange with novomix 50 insulin but there is no response from them. Everytime i call them they say they have initiated the request for return but till now no one has come to take the product.
Thinking to lodge a complaint in police station against medlife....

My order number is registered with order i'd or9442zs-002a and i created order on 9 sept.2018 but without information my orders are being cancelled by delivery executive and he is not picking my phone. Delivery executive name is pawan khandelwal, jaipur.
Person is very rude and doesn't want to deliver medicines.
Medlife customer service also dull and just laughing on my concern....

I had recently ordered medicines on this medlife app & their service is just horrible. First they schedule doctors appointment, verification calls for the medicines which makes the whole ordering process gruesome & troubling. The customer support executives are so poorly groomed that they dont even knbow how to read a prescription & keep bothering us with several calls. Also they show a timeline in their app but the order is never delivered...