Medlife Complaints & Reviews

I've called you guys more than a hundred times to check the status of my order id - #or007mu-001a. Half of the time you guys are not connectable. When i was able to connect you guys you guys were unable to give me any details. I've emailed you guys regarding the same however haven't received any response. Without informing you guys changed the order delivery and now it is delayed by 3 days? How you guys can be such incompetent. It is not...

I have ordered Mother Horlicks kesar flavour. But they have delivered Vanilla Flavour. No contact number provided by the company . I tried to cancel the order thereafter but on the app the order cancellation is not proceeding to the next page.

Order No PIN222388

I want Mother Horlicks Kesar flavour only

Thank you for considering my complaint and request....

I ordered arimidex and had to return because of lesser discount offered than what was specified in the e mail sent to me. (Medlife) i have spoken to many representatives online and had chat with madam nagma, but still there is no response. Two days back, few representative called me and told me that they have arranged for taking back the medicine, which is just a lie. I am contemplating reporting this to medical council of india and irda...

When will i get my money refunded?

I have ordered medicines in the name of mr. Yudhisthir panda on 22.09.18 amounting to rs.2473.86. I had ordered it by cash on delivery. Then i saw on medlife app, an option of pay through phonepe app is available, so i paid the same amount online using phonepe app. Also the parcel is not yet delivered to me and it is too long. I have been placing orders for medicines every month through your...

I placed an order id: or6747cu_001a havi g total invoice amount of rs 528.67. But the xpress bees delivery man has taken rs 796 from me against the said medicine. Even on convincing him and showing him the invoice amount on my mobile he told that amount of rs 796 is showing pending against that invoice amount and you have to pay or else i will return the medicine. Since the medicine is urgent i paid him rs 796. So you are requested to lodge...

I have ordered medicines in the name of mr. Yudhisthir panda on 22.09.18 amounting to rs.2473.86. I had ordered it by cash on delivery. Then i saw on medlife app, an option of pay through phonepe app is available, so i paid the same amount online using phonepe app. Also the parcel is not yet delivered to me and it is too long. I have been placing orders for medicines every month through your app, but to my surprise i am very much disappointed...

On 26/9/2018 i have returned the following medicines against the medicines received vide order no. Or6022gl-006a dated 18/9/2018 and order no. Or6022gl-005a dated 07.09.2018.
Voglitor md 0.2 mg - 1 strip
Meaxon od - 1 strip
Rabekind-20 - 2strips.

I have not received the amount so far. I have made payments through paytm to the following orders.
Refer order no. Or6022gl-006a and order no. Or6022gl-005a.br...

Sir it is a matter of great surprise that when i received your medicine box after cash payment for rs/- 1170.00 to your delivery boy i found that another medicine has been supplied by you and also another tax invoice in the box bearing oder id : or7267zt-001a serial no. Of invoiceccu[protected]
Dated 26/09/18for 277.68 and my oder no. Is or2612au-001a for 1169.66 pawan kumar murarka p. O. Barakar dist paschim burdwan west bengal pin...

Pay_AfNPfVveHzWrc6

Check my mails and transaction done on 30th jul 2018. my complaint is not been taken seriously.

refund my money immediately or else you will be in trouble as it is height of doing follow up with your Team.
please find my mail followup:

:[protected]:05:53, Chetna Shetty wrote:

Hi Team,

As per below mail, please find below the payment...

I placed an order for some medicines on 18th september. Order no is #or2511zr-002a. Order was confirmed by medlife on 19th september and i made online payment of the required amount.
Meanwhile, i received intimations on three occasions to the effect that the order was out for delivery. However, i am yet to get the medicines. What i am getting at intervals are bogus smses that they are making attempts but are not being able to reach...

I have ordered on 23.09.2018 order no. Or8393yq-005a, it delievered me on 26.09.2018. After opening the box i have got wrong medicine in it. I have complaint twice on [protected] 1st to chand (Coutmer care) 2nd to dheeraz. Still at 4.49pm, i still not got complaint number nor payment against the same.
This is my second transaction with medlife, i have paid cash while recieveing the parcel. And when i complain to them they are just advise...

I ordered for tablet duphaston 10 mg one strip and the price it was showing was rs 460 which after discount would amount to rs 368. After placing the order i get a message saying i have to pay rs 444 instead. After calling the customer care i was told by ms neha that 460 is the old price, new price is rs 555 which hasnt been updated yet. I had bought the same medicine one month back and its price was rs 555 then also. I dont think in 2-3...

Dear medlife,
I have order medicine by medlife mobile app, and was waiting for delivery since it was showing (1) product is out for delivery & mbl no. Of delivery boy but not reachable and at bottom of order detail, it was showing (2) pay, so i paid totall amount online,
Then delivery boy came and asked money (Bill amount), means he is (3) not aware of paid delivery, and refused to give product,
Then i called to mr....

Dear Sir / Madam,

I had already submitted my complaint earlier for my order number
OR2870IQ-002A on Medlife.

I had complaint against working of their delivery agent who is sharing wrong information to Medlife who in turns sends information (SMS) to customer, without checking, which is false.

Today also i received information stating that it is out for delivery, indicating name of person...

I placed an order for medicines with order ID OR8417ET-0001A om September 11, 2018.

The order was supposed to be delivered by September 18th, however it didnt.

Then it came out for delivery on September 23rd, 2018.

However, the delivery boy asked for CASH despite the payment being made online.

Same thing i.e. asking for CASH by the delivery boy is repeated on September 24th, 2018br...

I had ordered medicines through medlife, i paid online, but when the order came the delivery boy asked to pay money as they don't get any update of my payment. So i cancelled the order. After cancelling 2 days it's since i did not git any refund neither i seen any difference in order status on medlife app. It is showing that order is out for delivery. Very worst app and service. I continously calling to customer support but they are not able...

Refer my order or2870iq-002a dt 17.09.18.

Dear sir / madam,

While ordering i had requested delivery by 19.09.18 since i was to go out of mumbai for few days on 20.09.18. I was told that this request is being registered and the same will be tried. The same was not met.
1. On 20.09.18 i received sms conveying my order was out for delivery, with name (Ronny) & cell number ([protected]) of the person bringing...

Orderid : or2517ad-003a
Delivery date: 15-9-18
1. Order delivered late after multiple requests on call.
2. Delivered package was wrong. It had pur inboice but none of our ordered medicines.
3. Made numerous complaints for refund or replace through phone but all in vain.
4. Had to go and purchase costly medicines on urgent basis due to this negligience, otherwise would have ordered from other websites.br...

Order id or8954rt-001a

Worst service. Cancelled order without information & customer executive misbehave. They don't understand the importance of medicines. I was promised that i will get delivery of medicines within 24 to 48 hours. I kept getting calls from different executives confirming the medicines. I kept asking them everyday as to when they will despatch my order. Since last 3 days i am getting the same reply that "your...

Dear sir, i am diabatic, and aregular customer of yours since last two years. Placed an order bearing no or34321-31a on 18 th septmeber. Till date not received any medicines or any information. Trying to contact but failed. Today again called, mr nitesh and ashwini is not able to tell the status and delivery. Really sad with service provided and thinking to switch over to other on line medicine stores in future. Pl inform and deliver my ordered...