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Medlife Complaints & Reviews

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Last updated Apr 6, 2023
Complaints 1554
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Medlife reviews & complaints page 63

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R
Ranjansukla Ghosh
from Kolkata, West Bengal
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non supply of prepaid medicine

Address:700125
Website:samparkelab.com

My order no or 1446 aw 001a is not delivered yet. Booked on 26th oct. Repeated complaint through phone failed. Neither ur [protected] responding. Please refund the amount immediately.
Ur[protected] phone called repeatedly promised me but in vain.
Today is 31st oct. I missed my regular dose of medicine due to ur fault.
I had to purchase medicine from outside.
U just chested me.
My ph no [protected].
No...
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B
from Kolkata, West Bengal
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short refund

Address:Kolkata, West Bengal, 400042

3 items ordered (ID OR7682GR-005A) and amount Rs 283.39 was paid. But 2 items delivered vide invoice CCU[protected] dt 03.10.18 amounting Rs 203.60.
Hence Rs79.79 became refundable. But you have refunded Rs 63.83 only. Please refund the difference of Rs 15.96 immediately.Vide sms dt 4.10.18 you informed that rs 79.79 will be credited to me but actually rs 63.83 has been credited...
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A
anirbanerjee1
from Lala, Assam
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total fraud company

Address:Kolkata, West Bengal, 700036

My order Id is : #OR9449AW-001A
I placed my order on 26th oct.2018 still not received .I have already paid entire amount.When i placed my order the delivery date was on 27th oct but atlast after 3 days on 30th oct those people assign one delivery agent (name : sandip pal, mob: [protected]), but from that day to today (1nov), the mobile number of delivery boy is swtchoff and the customer executive told me every time "sir we can only...
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R
Ranjansukla Ghosh
from Kolkata, West Bengal
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non supply of medicine.

Address:700125

I have booked my medicine on 26th/10/18. Till now (29th, 6-30pm.) i have not received the medicine so i had to skip my schedule dose. I want to sue this company for this failure. Delivery boy doesnot pick up phone.
I had rang up the [protected] several times. They talk like cheaters.
Though it is a pre paid medicine, they behave like giving a free service.
Horrible service....
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A
Atul Mandloi
from Bareilly, Uttar Pradesh
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order delivered having less item

Address:Lucknow, Uttar Pradesh
Website:medlife.com

By seeing the contnious advertisement on different channels, i have order 1st time my medicine (Cash on delivery)... But when i recd the courier, courier boy doesnt allow me to open up before payment... When i done the payment and open up the courier, finding that 1 strip of rosuvas 20 was missing, which is fraud from this company side... I would like to say all the people who can read my review pl dont order any medicine to medlife... They...
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A
amithjob
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received from medlife even after a month

Website:www.medlife.com

This is with respect to order no or2008em-016a. I had given medlife code on account of which i got 20% discount. But, the courier invoice had mrp price and i was forced to pay the amount as courier company person told that he has to deposit the amount with medlife based on courier invoice. When i called medlife call center, they took the bank details and never did refund. Their call center is useless with paracetamol ads playing with no person...
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H
Harigopi54
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund

I have placed an order for accuchek active glucometerby payment of rs.1119. But i have received this glucometer with out proper microchip. After long discussion they have agreed to take and refund the amount. With lot of follow up with medlife i have returned the item through their courier. But still i am yet to get the amount from them. They are giving false promises while contacting. I don't when they will supply. But i have to check my...
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K
kamal774
from Noida, Uttar Pradesh
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paid twice for the medicine

Address:New Delhi, Delhi, 110024

With the above reference i would like to bring in your notice that i have ordered medicines yesterday and made the payment today morning from medlife app - e wallet, but my transaction history is showing that i have paid the amount but order history is showing the balance, and more over my rbl bank also gave me the confirmation that they have credit the medlife wallet a/c.
Kamal bhasin
[protected]...
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A
Anish321
from Noida, Uttar Pradesh
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double payment made against order no. or7533kv-001a

Address:New Delhi, Delhi, 110092
Website:www.medlife.com

Double payment made against order no. Or7533kv-001a on 18th october, 2018.
Several complaints and follow up was done, but every time they had issue in their server and in their mobile application, due to which my payment was blocked by them.
False commitments given by them for refund every time.
Very poor customer service.
Very poor mobile application....
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R
rahulrk8187
from Kolkata, West Bengal
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medicine not delivered yet again.

Address:Kolkata, West Bengal, 711227

My registered mobile no. Is [protected].. I have ordered the medicine on 13th oct 2018 and estimated livery date was 15th oct 2018. But till now i haven't received my medicine and its for the second consecutive time my ordered not delivered. Previously i ordered from mobile no-[protected] but that time also my medicine not delivered till noow neither i have received my refund amount which i was supposed to received within 7 days but its beein...
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S
Sachhidanand Gupta
from Mumbai, Maharashtra
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medlife - medicines will damage when I am check now

Address:Thane, Maharashtra, 401105

I have received orders no. Or9608vu-001a, when am i checked medicine all will damage. So i am call customer care no. Name is simran and i told him replace to them, but they not proper reply to me. Before i have ordered that time they will be reply me medicine not available. At now medicine will be damaged. Medlife provides very poor service and medicine also....
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P
p k guptaa
from Lucknow, Uttar Pradesh
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double payment not refunded order no or4757ch-007a

Address:Ghaziabad, Uttar Pradesh

Rs.276/14 was online paid to the company. Ag. Above order of medicine on 23.9.18 th. Credit card which was not credited against order and at the time of delivery cash paid on 25.9.18. Despite repeated request money nor refunded to my a/c.co's working is slow customer care/complaint no. On calling no pick/response..?? Further no timely delivery of pharmacy by this co... Poor... Services..

P k gupta...
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I have placed an order having no or3150aj-001a on 14/10/2018. However on 16/10/2018 i have received a message reg. Modification of order without any telephonic conversation. Thereafter i was lodge a complaint to your customer care reg non delivery of medicine. Then again i have called to customer care and he told me that your order has been dispatched but till date i have not received any medicine. So please arrange my medicine on urgent...
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N
neha.heights
from New Delhi, Delhi
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sent wrong medicine, then no return pickup and no refund

Order id - or6117ve-008a

This has happened 2nd time with medlife.
They send some wrong medicine then dont work on repeated calls for return and refund.
It has been a month now, my issue not resolved.
Multiple calls, emails, every time they ensure needful will be done, but no result. Everytime i have to go back and complain again.

Worst service providers....
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K
Kireeti Sheri
from Manthani, Telangana
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irresponsible medlife.com

Address:Hyderabad, Andhra Pradesh, 500088
Website:Medlife.com

Or2743tr-003a
Above is my order id, this was the third order i had to place as earlier two order were cancelled bcz o[censored]r technical glitches. (Instead of 1500rs it showed as 9000rs order id was or2743tr-002a). Confirmed by ur customer care services
Now my order has to be delivered in 48 hours. Instead they are revising dates sto next day from past 3 days. It's been four days from date of order i have placed. This is the worst...
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S
shailujiguptaji
from Hyderabad, Telangana
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medlife online

Address:Hyderabad, Telangana, 500017
Website:m.medlife.com

I have been waiting for my order or3487ng-008a since yesterday after being told that it was packed and ready to be delivered. I was informed that i would receive it by 5:00pm 16-oct-2018. Courier details mohd. Nabeel[protected]. This no. Does not work. I complained the whole of yesterday with promises of receiving a call back from customer support - but there was no call. To add insult to injury, i receive an sms "our delivery agent attempted...
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S
sumantajana
from Hyderabad, Telangana
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the amount is not refunded

I had ordered 3 medicines [syndopa 110, prexol 0.25, ebixa 10]. The amount i had paid is 886.67 through my credit card. After that they confirmed that only syndopa 110 is available so they modified the order and delivered that syndopa 110. But the balance amount is not refunded yet. I have already notified medlife customer support agent once. But still the amount s not credited to that account.

Order id: #or3778ju-001a
Amount...
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A
Alia rahman
from Mohali, Punjab
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not receiving medicine yet and about delivery agent

Address:Lucknow, Uttar Pradesh, 226003

This is such a horrible company of suppliying medicine.
My order or8917vq-003a were out for delivery by anand sharma ([protected]). But he was not trying to contact me and he take away back all medicine since from that day he start to making me fool
Of giving me another delivery boy number... He is completely a fraud person
I really need a medicine of bp and sugar but im not getting any medicine from medlife
Really...
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R
Ratnakar Annam
from Surat, Gujarat
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excess amount collected than invoice price

Website:Medlife

I have order ed for medicines worth 537.20 online and even the invoice i have received shows the same amount but the delivery boy has charged 870 showing the same bill and when asked he was telling that the amount was specified by midlife itself, i have even called customer care several times every time they were escaping by telling that the amount will be refunded within 2 days, the delivery was on 27th sept and today is 15th oct you can...
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R
Rishav Priyadarshi
from Patna, Bihar
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refund my money

Address:Muzaffarpur, Bihar, 842001

Please process the refund. Its been more than a week, you have not initiated my return. I have called customer care atleast 50 times and everytime there is not satisfactory response. Order id - or7423zt-002a. I am in very much need of my money

Order delivered on 6 october and order placed on 3 october. Only half of my required medecines were available in your stock and you reduced it to 40 nos., butci have already paid online....
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