Medlife — Medicines return

Address:500048
Website:m.medlife.com

Hi - have purchased medicines for my dad in april however post 40 days doctor suggested to change the medicines so i called back customer care asking them for exchange. They said i can only return or exchange within 30 days however there was no disclose while you order this over phone, they have their 30 day policy itseems. I spoke to supervisor and asked a call back from a manager but they haven't called me. Today i spoke to a representative asking her to transfer to a manager or head there, she put me on hold for 20 mins and disconnected the call. Cost of medicines is about 900, no local medical shop is ready to take them back m don't want to throw them in dustbin
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I have placed an order on dated 01.06.2017 & today it is 05.06.2017.

Still I have not received any medicine for the same
While placing order Product Unit cost is showing 290 INR and with 25% discount, it is showing 217.50 INR. But while doing payment basic amount is showing 319 INR and 25% discount is applied but amount I not matching with the actual calculation

I need to return the product what I ordered kindly please respond to this

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