MedPlus India Complaints & Reviews

I purchased medicines from medplus, whitefield store, on monday 11th dec. They had a power outage and hence could not generate the bill. So ii handed over the details of the patient with them as described in the prescription.

Today, i. E on friday 15th dec, when i went to collect the bill.. They had the bill with incorrect patient name and they refused to give me a correct bill. I did call up their customer care number[protected]......

I am p sudhakar reddy. I booked a trolley bag in aug 30th 2017. But till today i didn't get it. I called customer care more than 20times with in this 3mnths but they are telling u will get this by weekend.. But till today i did nt get it.. Almost its about 3 and half months.. I am fed up with this flexi rewards and waste of money.. It's very bad experience.. I am expecting to resolve my problem as soon as possible...

I was regularly buying medicines from medplus store near to my home. Today (6th dec 2017), i went to med-plus-pharmacy-kphb-colony-near-malaysian-township-kukatpally store to buy medicines then the salesman in the store looked at my past transactions which are happened in another branch and told me that, he cannot sell any medicine to me. Then i asked what is the reason, why you will not sell medicine to me. He told if you buy all the medicines...

Purchased a list of tablets from med plus tabaram, chennai, instead of the tablet written by doctor, med plus rep given me tablet which has to be used for cancer, i had taken this for 1 week and suffering from severe stomach pain and unable to eat any thing.
While we approached our doctor he said that the tablets are changed, the same was enquired to med plus rep but they are not responding to our problem.
Need a clear answer...

Dear sir/madam,

Good evening. On 25th nov 2017, i have bought medicines from med plus shop which is located at btm 2nd stage. I tried to pay the amount by paytm wallet and amount detected from the paytm wallet but shop not received the acknowledgement for the same. So i have paid cash to them. Can you please verify the transaction and return the amount to my paytm wallet. I have attached the cash receipt & paytm transaction...

Hi,
1. May be im not your regular customer,
When i have been to enquire avout the insurance details to outlet near valasaravakkam,
The staff said that u need to call the toll free number for details, if it is new insurance our head will deal with it,
Since is it from 8 months old we are not responsible, amazing response by the team,
2. I dialled up the toll free number - they can only speak english...

Your store manager in arekere mico layout, bangalore is very insensitive. My family has been buying medicines work nearly 3000 a month got the past 12 years from your store. I am cancer patient. My doctor recently changed my medicines. So, i returned three strips one of silybon 140 mg, with 9 tablets, one strip of folvite full, one more strip of folvite with about 70 tablets in it. I wanted to exchange with the new medicines i needed. Your...

Online order placed 3 days back and still not received the medicine. After call with store and customer care and escalation next level. Got confirmation that medicine delivered to store with 1 hour but after 2 hours got sms as order cancelled.

Again need to call customer care and ask for the reason means they saying mistakenly cancelled and re-ordered behalf of me.

Now asking me yo wait to process all the steps.br...

I have had an transaction issue recently when i was trying to make pay an amount of rs.748 by swiping by debit card. The money got deducted from my account, as soon as i swiped my card in the medplus store, but they claimed that they havent received the money and they made me re do it telling that the first transaction was declined and the amount would bounce back to my account very soon, but unfortunately i have not received the money till...

Dear medpluse this is with lots of emails i have not received any reply from your end.
On 8th nov 2017 i bought medicine at your lb nagar location due to less knowledge of your shop keeper he failed to swipe my debit card couple of amount got debited from my account rs.960/-. Please reefer my mails with rangaswamy. [protected]@gmail.com. Kindly revert...

Order number otgmm[protected] has been cancelled with a reason stating prescription data is not matching with one medicine. I have ordered for telma 80 where as my prescription is stating that telma 60. I have searched for telma 60, but there was no medicine available. So i chosen 80mg tablet. Intead of cancelling one tablet, executive has cancelled overall order. This is something a bad service from medplus...

I have taken the order for online booking.
Otgmm[protected]

I have received the order by making paytm since the store did not had credit card.
Double payment has been received as the counter sales person asked for otp thrice and he was not equipped to handle paytm transactions.
The order value was rs. 1621/-.
Double payment paytm reference numbers are:
#biubomvj at 6.07 pm on 15th nov'17 wallet...

Hi,
Customer id:20315091
Name: veeriyan

Medplus store id: intnmas02063

1. Purchased medicine for rs.1596/- (Three invoice in total)
On 09.11.2017 (7.52pm)

2. Used iob debit card to make payment

3. The same amount deducted thrice (3 times =rs.1596+1596+1596)

Kindly look into your accounts and guide me further in order to recover my money which...

I am a regular buyer of medicines from your reputed stores in Bangalore and some points were allotted to my purchase. I had recd. a message also in this regard to buy redeeming the points some selected medical items and the last date was 30/11/2017. When I went to Mediplus shop and enquired about the same, I note that the same has been deleted and Mediplus shop people told me to send the message for release of the points. Kindly do the needful...

Medplus india — rude behaviour - thiruvotriyur branch.
I went to buy medicines from medplus, at abouve mentioned branch today. The behavior of your sales man in this outlet is so bad that no decent person will ever enter this outlet again. When i asked him about myrequirements he was talking like a big boss without any respect and with out understanding who he is and to whom he was talking. I used to buy at least rs. 3000 medicines...

Sir/ma'am,
It's with great pain i would like to bring to your notice that one our your sales man from med plus, bondel gate, kolkata 700039, had misbehaved with my elderly mother, when she requested to give her the medicine bit fast, as she was not feeling well. The sales man name chandan sarcastically told my mother 'do you want us to arrange wheel chair for you', he was very rude to my mother and also threatened not to visit that...

Dear sir,

We are asking since last one week one (Mikastar500 or mikacin 500,) product.in ur srinivasapuram, ramantha pur, hyd beach. Ur guys nor responding properway. Or behavior not good to answer to customers. Am asking why ur maintaining staff in that store, business purpose or customer service purpose or security guard purpose.

Thanks
Regards
Gopal...

Hi team,

I have been waiting for the choice of products for my reward points to be redemption. But there are no sufficient or nil quality available and have to wait for long.

This is repeatedly happening at the store at kc halli, btm layout, billekahlli store, and the behaviour of the staff is so ruthless and irresponsible that is causing more disappointment and irritating.

Request you to please...

On october 6 2017 we made a debit card purchase of rs.904 in medplus medical shop, anakaputhur branch, chennai. As the bill was not generated, we were asked to enter the atm pin again and the amount was debited twice from my account. The extra amount is yet to get refunded. This one is quite disappointing. I request the accounts department to look into it and refund the amount as earlier as possible....

Dear sir my name is shashidara i am from sultanpalya r. T. Nagara bangalore.
I am a regular customer of mediplus last time 2days back 14 october 2017 i went to mediplus and purchase medicine that time they give different medicine and i bought ponds powder for ponds powder free face wash there but they didn't give now i ask for free item even powder also they take back and insult me please take action sir....