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MedPlus India Complaints & Reviews

3.8
Updated: Nov 18, 2025
Complaints 816
Resolved
601
Unresolved
215
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MedPlus India reviews & complaints page 31

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S
sathibabu mortha
from Amalapuram, Andhra Pradesh
Mar 1, 2018
Resolved
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Address: Krishna, Andhra Pradesh, 520012

Vijayawada medplus invoice number [protected] on 1/03/2018 customer id 528380. For billing 60 tablets of stanlip they took amount for 70 tablets but gave only 60 to us. Another set of tablets was asked only for 45 but took amount for 60 tablets. After asking them about this they are just simply carelessly telling a useless word sorry. Like this the management have cheated everyone. But due to our glance at the bill we have taken the issue it very seriously. Medplus is a renowned chemist shop but if the management cheats and takes money who will buy from you further. I was a customer of medplus since 2006. I didn’t expected a cheating business from this store in vijayawada. So i request you to look into the matter and not let any management over the country to loot cheaply people’s hardearned money.
Apr 26, 2018
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2018
MedPlus India Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. We would like to inform you that the issue has been escalated to the team concerned.

We appreciate your valuable complaint and assure you that appropriate measures would be taken to avoid such situations in future and also we appreciate your understating and patience in this regards.

Your relationship is important to us.
Thanks and Regards,
(Call):[protected]
(Toll Free):[protected]
(Email): [protected]@medplusindia.com
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    shamshuddin althu
    Feb 28, 2018
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 562114

    Dear medplus tea,

    The employee / medplus franchise owner working in medplus.
    College road, mv extension, hoskote bangalore rural 562114 is not accepting the credit card.
    He always asks for the debit card. This is really unfair. If a swiping machine is there what's the problem in accepting a credit card.
    Credit cards are accepted all over bangalore. Why not in hoskote bangalore rural.
    Please look into this and solve this problem and make credit card acceptable in in this store.

    Thanks,
    Sham
    May 1, 2018
    Complaint marked as Resolved 
    MedPlus India customer support has been notified about the posted complaint.
    Verified Support
    Mar 22, 2018
    MedPlus India Customer Care's response
    Dear Customer,

    We regret the inconvenience caused to you. We kindly request you to share your Mobile Number to resolve the issue.

    So that we can escalated to the team concerned and also take appropriate measures to avoid such situations in future.

    Appreciate your understanding and patience in this regards.

    Your relationship is important to us.
    Thanks and Regards,
    (Call):[protected]
    (Toll Free):[protected]
    (Email): [protected]@medplusindia.com
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      N
      naveen gowda nnm
      from Tumkur, Karnataka
      Feb 20, 2018
      Resolved
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      Resolved

      Address: Tumkur, Karnataka, 572104
      Website: Medplus

      My doctor suggested ten tablets for ten days. I should not take extra. When i went to medplus to buy they are telling we can't cut this it will come on a sheet of 15 tablets now 15 tablets are wasted. Medplus are spoiling indian resources for just money. And i asked the retailer why they are arguing badly take or go. I can stop and buy somewhere no problem but you medplus spoiling my country i will register this complaint in consumer court also.
      Apr 22, 2018
      Complaint marked as Resolved 
      MedPlus India customer support has been notified about the posted complaint.
      Verified Support
      Mar 22, 2018
      MedPlus India Customer Care's response
      Dear Customer,

      We regret the inconvenience caused to you. We kindly request you to share your Mobile Number to resolve the issue.

      So that we can escalated to the team concerned and also take appropriate measures to avoid such situations in future.

      Appreciate your understanding and patience in this regards.

      Your relationship is important to us.
      Thanks and Regards,
      (Call):[protected]
      (Toll Free):[protected]
      (Email): [protected]@medplusindia.com
      Officials as we are regular customer kindly remit rewards as your store closed in delhi modeltown 3rd .kindly call us [protected] .
      The worst n worst medical in mangalore is medplus. in websites they till 11 it will open. but at 10.30 only they close shop n they were inside doing the parties. then why u people opened the medical.. try to take care of medical staff in jappu market mangalore.
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        F
        Ferooz Hydar Kashani
        from Nuzvid, Andhra Pradesh
        Feb 20, 2018
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        Address: Krishna, Andhra Pradesh, 520007

        Just now I visited Mediplus store at NTR Circle, Vijayawada to purchase ‘Cefoprox- CR’ & Zyrcold each 14 tablets. The shop keep denied of selling 14 tablets stating our company rule is to sell either 10 or 20 tablets. They have the sufficient stock.

        Kindly resolve my problem, Iam a regular purchaser medicines with mobile number [protected] & [protected] from your mediplus same store.

        If you can’t resolve my problem I would like to go for consumer forum against your store.
        MedPlus India customer support has been notified about the posted complaint.
        Please sir my is returned PlZ full arjent PlZ amount
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          J
          Jahnavi pagidala
          from Rajampet, Telangana
          Feb 20, 2018
          Resolved
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          Resolved

          My mobile number is [protected] .I want to book rice cooker in mediplus flexi rewards..But from 3months i am asking them to book they are telling it's out of stock call after dec 15th we will book..When i call them on Dec 15th they told call after jan 10th we will book ..When i call on jan 10th they told call after feb 15th we will surely book this time...But today when I call them..They are telling that plz book tawa or steamer...I don't y they started this flexi rewards scheme..I fed up with this..Last time when I want to buy trolley bag...They behaved like this only...And told me to book rice cooker or tawa...But now when I want to book rice cooker...They are telling to other...Plz solve my problem as soon as possible...I want rice cooker...cuatomer care service is also not good..they are not responding well...I lost belief in mediplus...
          Apr 22, 2018
          Complaint marked as Resolved 
          MedPlus India customer support has been notified about the posted complaint.
          Feb 20, 2018
          Updated by Jahnavi pagidala
          In online it is showing available in hyd...Plz check the pics..But they are telling it's out of stock..Book tawa...Or else once when we get in hyd ...We will send to kadapa...But in its online website they are showing it's available in 4branches..But they are not sending...From 3months they are behaving like this...Ok it's may be out of stock...When customer want they have to get it ...From 3months they are not getting this item...Then why they are showing in medplus flexi rewards items...I didn't understand..Plz help me ...And solve my problem to get rice cooker...

          Feb 27, 2018
          Updated by Jahnavi pagidala
          I didn't get any response from them...Till today...I called them today to book rice cooker they told that we will book it and u will get that in April 1st week...I said ok to book...She said that I booked it mam..But i didn't get any msg of booking..And i told her..She said msg may not come but it is booked and u will get it in April 1st week...Let's see what happens...Hoping for good
          Verified Support
          Mar 22, 2018
          MedPlus India Customer Care's response
          Dear Customer,

          We regret the inconvenience caused to you. We would like to inform you that the issue has been escalated to the team concerned.

          We appreciate your valuable complaint and assure you that appropriate measures would be taken to avoid such situations in future and also we appreciate your understating and patience in this regards.

          Your relationship is important to us.
          Thanks and Regards,
          (Call):[protected]
          (Toll Free):[protected]
          (Email): [protected]@medplusindia.com
          Apr 13, 2018
          Updated by Jahnavi pagidala
          Today date April 13 but till today I didnt get it...how many times I should believe u...?????!
          Apr 13, 2018
          Updated by Jahnavi pagidala
          Wrost mediplus...fake flexi rewards.

          ...
          Apr 27, 2018
          Updated by Jahnavi pagidala
          No it is not resolved...till today I didnt get my product... customer care is not responding ...properly...now they are telling to wait upto may 20...its around 5months...i am waiting for it...
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            R
            Ravi Kumar G V
            from Bengaluru, Karnataka
            Feb 17, 2018
            Resolved
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            Resolved

            Address: 560016

            I would like to lodge complaint against a medical store – " medplus  
            Medical supply store in bengaluru, india
            Address: 560016, akshaya nagar 1st block, akshya nagar, ramamurthy nagar, bengaluru, karnataka 560016
            There is a big stock of expire medicine and. They never sign the bill by an bpharma guy as the folks dealing and working or illitrates..2 days back i ordered medicine online and still not delivered when i check by visiting the shop they will say it is not approved in system once approved will deliver to home i booked on 15/feb/2018and visited the shop at 10.30 pm on same day. After packing all medicine they said medicine not approved in system will deliver to home once approved on 16/feb/2018 before 4 pm. Today it is 17/feb/2018 and 12 pm still no response.. I have been buying medications from medplus for the past 10 years and this is the first time i am facing the prob.. Because of illitrates (Non bpharma folks) working in shop and i am not sure whether it is legal as i dont see any certificates.. Kindly do an investigation and ensure public nuisance before any patient brought medicine gets killed by consuming non appropriate medicine...
            Mar 22, 2018
            Complaint marked as Resolved 
            MedPlus India customer support has been notified about the posted complaint.
            Verified Support
            Feb 18, 2018
            MedPlus India Customer Care's response
            Dear Customer,

            With reference to complaint, we regret the inconvenience caused to you.

            We kindly request you to share us with your contact details so, that we can resolve the same on priority.

            Please note that we have taken up your complaint and accorded it top priority expressly working towards resolving it at the earliest.

            For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.
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              D
              Donliddle
              from Bengaluru, Karnataka
              Feb 16, 2018
              Resolved
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              Resolved

              Ref invoice # [protected] dt15.2.18
              Order date 12.2.18.
              Item kombiglaze xr 5/500mg. Odered quantity 28. Supplied 14. Outlet udupi bus stand. Karnataka.
              Shop rep did not check the item/qty against order received at their outlet.
              Upon arrival it was told that only 14 recd.
              I spent 60 rupees to collect the items. Balance 14 will be available later the shop keeper said. Call to be made to check. Date not mentioned. No customer service in this outlet. Pls investige & do the needful.
              Apr 22, 2018
              Complaint marked as Resolved 
              MedPlus India customer support has been notified about the posted complaint.
              Verified Support
              Mar 22, 2018
              MedPlus India Customer Care's response
              Dear Customer,

              We regret the inconvenience caused to you. We kindly request you to share your Mobile Number to resolve the issue.

              So that we can escalated to the team concerned and also take appropriate measures to avoid such situations in future.

              Appreciate your understanding and patience in this regards.

              Your relationship is important to us.
              Thanks and Regards,
              (Call):[protected]
              (Toll Free):[protected]
              (Email): [protected]@medplusindia.com
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                D
                Deba Prosad Chowdhury
                from Kolkata, West Bengal
                Feb 16, 2018
                Resolved
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                Address: 700127

                Please note that i am monthly customer in your :hridaypur medicine store"but i have not received properly medicine which was book by me. You are therefore requested to kindly arrange to send"booked medicine" with listed or summit requisition properly. It is earnest request. I am not listed from your store gentlemen that on-line medicine not supplied. Please purchase from here without online medicine. Please see and send your valuable comments. I am enclosing last time purchase list.

                Thanks
                Deba prosad chowdhury
                Hridaypur
                Mar 20, 2018
                Complaint marked as Resolved 
                MedPlus India customer support has been notified about the posted complaint.
                Verified Support
                Feb 17, 2018
                MedPlus India Customer Care's response
                Dear Deba,

                With reference to complaint, we regret the inconvenience caused to you.

                We kindly request you share your contact details so, that we can resolve the same on priority.

                We would like to inform you that the issue has been escalated to the team concerned. We appreciate your valuable feedback and assure you that appropriate measures would be taken to avoid such situations in future.

                For further correspondence, please callus on[protected] or reply us via email to [protected]@medplusmart.com.
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                  S
                  Sam9786
                  from Morjim, Goa
                  Feb 16, 2018
                  Resolved
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                  Address: Pune, Maharashtra, 411014

                  Respected myself samir khan editor daily janmanthan i had purchased a tablet from a medplus store in pune, ganeshnagar wadgaon sheri. The dr. P. T. Gaikwad (M. S) had prescribed my grandfather a prescription in which he had prescribed a tablet named tab. Trental400mg. The person in medplus store gave a tablet tab. Tegrital 400mg which is totally different medicine for a different problem. Due to which my grandfather was admitted in i. C. U in inlaks and budhrani hospital pune. I have all the evidence and hospital report totally defining that it was a very serious case due to improper tablets taken by the patient. I am going to file a complaint against mediplus pune and against mediplus proprietor in consumer court and police station.
                  Mar 20, 2018
                  Complaint marked as Resolved 
                  MedPlus India customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 17, 2018
                  MedPlus India Customer Care's response
                  Dear Sir,

                  With reference to e-mail below, we regret the inconvenience caused to you.

                  We would like to inform you that the issue has been escalated to the team concerned.

                  We appreciate your valuable complaint and assure you that appropriate measures would be taken to avoid such situations in future and also we appreciate your understating and patience in this regards.

                  Your relationship is important to us.
                  Sorry I don't need your apologies, I am going to medicine department against mediplus. Because it's serious case and it should not happen again in future by mediplus nor by any other pharmacy with a Poor, illiterate person.
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                    K
                    kkraj2468
                    from Bengaluru, Karnataka
                    Feb 15, 2018
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 560064
                    Website: www.medplusindia.com

                    This is about double transaction on money payment for tablets through credit card of Rs. 1016/-, i Complained to customer support regarding this they are not bothered about this, if we call any time they will tell us wait for one week it will refund, fully negligence about customers, i waited for 45 days still i didn't got the refund money.
                    buyed date on: 31/12/2017
                    store location: yelahanka old town (Front of post office)
                    Store wender made double tranaction due to not got the bill
                    Mar 22, 2018
                    Complaint marked as Resolved 
                    MedPlus India customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 17, 2018
                    MedPlus India Customer Care's response
                    Dear Sir,

                    We regret the inconvenience caused to you.

                    We would like to inform you that the issue has been escalated to the team concerned. We are expressly working towards resolving it at the earliest.

                    We appreciate your understating and patience in this regards.
                    Feb 19, 2018
                    Updated by kkraj2468
                    i got call from customer care on 17/02/2018, they told with in today evening(Monday) they will refund me, i am waiting for it.
                    Feb 21, 2018
                    Updated by kkraj2468
                    I waited till today(21/02/2018), i didn't got any call from coustomer care, by this i got to know how they are negligible about coustomers. I am thinking to go for Legal.
                    While taking money they will take with in Seconds and while refunding they are taking (55 days waited) these many days

                    waiting is not patience it is trust.
                    Mar 07, 2018
                    Updated by kkraj2468
                    I am still waiting for refund of money, Last month they told me to wait march 5th by giving ARN number. I waited till today they have not refunded me. This is 87th day i am waiting.
                    Apr 01, 2018
                    Updated by kkraj2468
                    Not yet solved
                    Till now I didn't got the refund of money
                    Coustmer care people are not working at all
                    by this I got to know the reputation of the company and coustmer support
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                      R
                      Roshan Chaudary
                      from Hyderabad, Telangana
                      Feb 9, 2018
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                      Address: Hyderabad, Andhra Pradesh, 500033
                      Website: www.medplusmart.com

                      We have placed an order at jubliee hills store on 07th january 2018, at 6pm the person named mr. Ganesh told us to collect the medicine on next day on 08th january 2018 after 6pm with 15% discount my order number is [protected] which i got message on 07th january when i contacted customer care on 09th january 2018, the person told me my order was booked on 08th when i gave on 07th january & i has the proof of the message, the customer care person does not even giving me the answer & repatedly telling me that order placed date is 08th i even told to help in this issue to give the medicine today before 2pm as the person for whom the medicine is required going to usa today, medicine is only impportant thing to his life. I need the clarification on this & fire out the persons who all are responsible for this. To the managing director mr. Madhukar gangadi you cant run your business like this playing with the life of your customers.
                      MedPlus India customer support has been notified about the posted complaint.
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                        Pathu2427
                        from Chennai, Tamil Nadu
                        Feb 7, 2018
                        Resolved
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                        Address: Chennai, Tamil Nadu, 600118

                        Hi team, iam prathap chander residing in vasugi nagar ch-118, iam a regular customer for one of branch in m. R. Nagar, i visited today 7-feb-2018 and i was treated with the worst customer service. One of the guy who billed be was so rude in answering my question about the expiry date on the tablets given to me... I don’t even have words to describe his behaviour... He behaves like a rowdy and also looks like one... This will be the last time i will be visiting you shop but just wanted to keep you posted so at least other customers get treated better.
                        Apr 24, 2018
                        Complaint marked as Resolved 
                        MedPlus India customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 21, 2018
                        MedPlus India Customer Care's response
                        Dear Customer,
                        We regret the inconvenience caused to you.

                        We kindly request you to share your Mobile Number to resolve the issue. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

                        " For further correspondence, call our customer
                        care helpline number[protected]/[protected]."

                        Appreciate your understanding and patience in this regards.
                        Thanks and Regards,
                        (Call):[protected]
                        (Toll Free):[protected]
                        (Email): [protected]@medplusindia.com
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                          sekharreddy
                          from Hyderabad, Telangana
                          Feb 6, 2018
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500039

                          Whatever the bill is griving from mediplus, it is not visible and not able to submit in offices after 1 or 2 months, pls take necessary action, otherwise my suggestion is please provide through mail id the soft copy of our medical bills consolidated or bill wise, so that based on requirement we will print.

                          Thanks
                          Regards
                          Sekhar
                          Cont: [protected]
                          Apr 23, 2018
                          Complaint marked as Resolved 
                          MedPlus India customer support has been notified about the posted complaint.
                          Feb 06, 2018
                          Updated by sekharreddy
                          Whatever the bill is griving from mediplus, it is not visible and not able to submit in offices after 1 or 2 months, pls take necessary action, otherwise my suggestion is please provide through mail id the soft copy of our medical bills consolidated or bill wise, so that based on requirement we will print.
                          Verified Support
                          Mar 22, 2018
                          MedPlus India Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused to you. We would like to inform you that the issue has been escalated to the team concerned.

                          We appreciate your valuable complaint and assure you that appropriate measures would be taken to avoid such situations in future and also we appreciate your understating and patience in this regards.

                          Your relationship is important to us.

                          Thanks and Regards,
                          (Call):[protected]
                          (Toll Free):[protected]
                          (Email): [protected]@medplusindia.com
                          Registered contact nos is [protected] .. there was a double swipe issue... It's almost one month its nt been resolved ... I m nt satisfied wid ur service... We ve sent all d bank details regarding double swipe .. so pls make sure u refund d amt asap
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                            Krishna Kr Sriwastawa
                            from Ahmedabad, Gujarat
                            Feb 5, 2018
                            Resolved
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                            Resolved

                            mentioning wrong doctor name n misbehaving with my wife

                            Address: Kolkata, West Bengal, 700028

                            Today ie on 04.02.2018, my wife purchased medicine from medplus unit of optival health solution pvt ltd, 210, gorakshabasi road, kolkata 700028, phone no:[protected], west bengal through a prescription by dr ardhendu bhattacharya. But medplus staff wrongly nentioned dr mridula purakayastha.

                            When bill was handed over to my wife, she pointed out the mistake n wanted corrected bill, the staff midbehaved n did not give the correct...
                            +1 photos
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                            Manoharan Moses
                            from Nattam, Tamil Nadu
                            Feb 2, 2018
                            Resolved
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                            Resolved

                            I purchased from Medplus Vallal Yousuf Nagar Chennai 600073 on[protected] for Rs. 309.50 and paid through debit card.
                            when the shop assistant swiped the card and asked to enter the pin therewas no respose. Again the card was swiped and the transaction was accepted with rceipt.
                            But after some time I received messages from bank stating there was a deduction of 309.50 for two times with ref VPS*MEDPLUS -OPT
                            I reported the mater to the shop but they said it will be reversed in due time. But till to day[protected] it is not so. Kindly do the needful
                            +1 photos
                            Apr 23, 2018
                            Complaint marked as Resolved 
                            MedPlus India customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 22, 2018
                            MedPlus India Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused to you. We would like to inform you that the issue has been escalated to the team concerned.

                            We appreciate your valuable complaint and assure you that appropriate measures would be taken to avoid such situations in future and also we appreciate your understating and patience in this regards.

                            Your relationship is important to us.

                            Thanks and Regards,
                            (Call):[protected]
                            (Toll Free):[protected]
                            (Email): [protected]@medplusindia.com
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                              Sarat Chandra Chyau Pattnaik
                              from Gurgaon, Haryana
                              Feb 2, 2018
                              Resolved
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                              Resolved

                              Address: 751003

                              I am a bonafide customer of medplus for the last 6 yrs. I am purchasing medicine from the shop on delta square-barmunda road. There is one sales girlnamely babita. Her behaviour is not well. Although i am senior citizen, she is always keeping on talking with boy couterparts, laughs and cuts joke with each other. It is not appreciated on a public place like medicine shop. Kindly take action on her and pl shift her t
                              Apr 26, 2018
                              Complaint marked as Resolved 
                              MedPlus India customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 23, 2018
                              MedPlus India Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused to you. We kindly request you to share your Mobile Number to resolve the issue.

                              So that we can escalated to the team concerned and also take appropriate measures to avoid such situations in future.

                              Appreciate your understanding and patience in this regards.

                              Your relationship is important to us.
                              Thanks and Regards,
                              (Call):[protected]
                              (Toll Free):[protected]
                              (Email): [protected]@medplusindia.com
                              I am a regular customer for now 6 years. I purchase medicines every month through online I give online order to ashok nagar Hyderabad shop. Today I have call 6 to 7 times every time i call the lady says she will call me after 2mins and never calls back. Its been 6-7 calls now no one has taken the order. her name is chinmaye. I think this is the worst experience i had in six years his is a serious behavior issue.
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                                K. Murali
                                from Chennai, Tamil Nadu
                                Jan 29, 2018
                                Resolved
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                                Resolved

                                Sir, my mobile no. Is [protected]
                                I have earned 916.88 points.
                                I have requested your customer care to send me pressure cooker.
                                I was informed to wait for two months. I wonder why?
                                I have asked for acknowledgement of my request with a reply message.
                                Though agreed not sent so far.
                                A word of positive reply will be greatly appreciated.

                                Murali.
                                13/19, krishna raja nagar, adambakkam, chennai -600 088
                                Nearest outlet: andal nagar. Adambakkam. Chennai -88.
                                Apr 25, 2018
                                Complaint marked as Resolved 
                                MedPlus India customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 23, 2018
                                MedPlus India Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused to you. We would like to inform you that the issue has been escalated to the team concerned.

                                We appreciate your valuable complaint and assure you that appropriate measures would be taken to avoid such situations in future and also we appreciate your understating and patience in this regards.

                                Your relationship is important to us.

                                Thanks and Regards,
                                (Call):[protected]
                                (Toll Free):[protected]
                                (Email): [protected]@medplusindia.com
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                                  C
                                  CS Vishwanath
                                  from Bengaluru, Karnataka
                                  Jan 26, 2018
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560009
                                  Website: medplus.

                                  We purchased many items at metplus, bhuvaneshwari nagar, bangalore on 26th jan 18 at 6.47pm totalling to rs.1350/-including one strip istavel 50mg. On reaching home at 7.15pm, we noticed that the carton box was empty without strip. When we approached the shop, the pharmacist veeresh was rude and refused to accept the complaint and even avoided giving the cell no. Of manager sudhakar. Upon persuasion, he gave the cell no.[protected] purported to be of sudhakar, which is switched off. This is a clear case of cheating. We are the regular patrons of metplus right from its inception and give business in excess of 75, 000/- per annum. If no action is taken against the errant person and settlement of claim, i shall be constrained to take legal action.
                                  Apr 23, 2018
                                  Complaint marked as Resolved 
                                  MedPlus India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 23, 2018
                                  MedPlus India Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused to you. We kindly request you to share your Mobile Number to resolve the issue.

                                  So that we can escalated to the team concerned and also take appropriate measures to avoid such situations in future.

                                  Appreciate your understanding and patience in this regards.

                                  Your relationship is important to us.
                                  Thanks and Regards,
                                  (Call):[protected]
                                  (Toll Free):[protected]
                                  (Email): [protected]@medplusindia.com
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                                    C
                                    Chakri Gurnath
                                    from Chennai, Tamil Nadu
                                    Jan 23, 2018
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 532001
                                    Website: medplusmart.com

                                    Hi there, am an a age old customer of medplus making legitimate purchases with them on mobile number [protected]. I happened to change my number and got it updated from one of their stores. It was all happy till the time i reached them asking for my old transaction bills to submit towards it submissions. I got to know that they fail to get my bills because merge is not allowed by their application. I because a scapegoat for their inability, and bearing the tax..
                                    Apr 23, 2018
                                    Complaint marked as Resolved 
                                    MedPlus India customer support has been notified about the posted complaint.
                                    Jan 23, 2018
                                    Updated by Chakri Gurnath
                                    I would expect the escalation channel should be perceptible in their website, don't find it at all.
                                    An issue can only be produced once and only once. Is your Customer Care the final authority for a peaceful resolution of the issue? If yes, then this should also be questioned through law..
                                    Jan 23, 2018
                                    Updated by Chakri Gurnath
                                    I happened to redeem my reward points in Oct, 2017 by reaching at their Customer Care. They suggested me to scan through their website and decide a good, I obliged and acted accordingly to finalize on a Cooker. I have been waiting to hear from them on my article. I got depressed and contacted them today (i.e. 23rd Jan, 2018) to understand that they can't get it for me.

                                    1. Isn't it your responsibility to communicate your customers about your inability to serve.

                                    2. What is the actual time of delivery for a booked article.
                                    Verified Support
                                    Mar 23, 2018
                                    MedPlus India Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused to you. We kindly request you to share your Mobile Number to resolve the issue.

                                    So that we can escalated to the team concerned and also take appropriate measures to avoid such situations in future.

                                    Appreciate your understanding and patience in this regards.

                                    Your relationship is important to us.
                                    Thanks and Regards,
                                    (Call):[protected]
                                    (Toll Free):[protected]
                                    (Email): [protected]@medplusindia.com
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                                      T
                                      Taja
                                      from Hyderabad, Telangana
                                      Jan 11, 2018
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka
                                      Website: www.medplusindia.com

                                      We have joined in banglore medplus in May 2016, original Certificates taken while joining not providing asking money.
                                      So please do the needful kindly.   Replace all
                                      Feb 13, 2018
                                      Complaint marked as Resolved 
                                      MedPlus India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 13, 2018
                                      MedPlus India Customer Care's response
                                      Dear Taja,

                                      With reference to complaint, we regret the inconvenience caused to you.

                                      We kindly request you share your contact details so, that we can resolve the same on priority.

                                      We would like to inform you that the issue has been escalated to the team concerned. We appreciate your valuable feedback and assure you that appropriate measures would be taken to avoid such situations in future.

                                      For further correspondence, please callus on[protected] or reply us via email to [protected]@medplusmart.com.
                                      Jan 13, 2018
                                      Updated by Taja
                                      Please find my Emp I'd - B17555 and my Email I'd - [protected]@rediffmail.com and kindly do the needful.
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