MedPlus India Complaints & Reviews

On 29/8/2018 around 12 noon i went to your retail shop on glt road baranagar kolkata 700036. I asked for xmate 500mg plain, thrice. The bespectacled fairly burly salesman had chosen to ignore me thrice. Since he was not in uniform and with name plate, i could not say say his name. Initially i thought the person he attended obviously came before my arrival and i did not mind giving him priority, who was standing close to his counter. There were hardly 5/6 persons altogether in the shop. Next he responded another customer, and what hurted me, he just summoned one from other counter, blatantly ignoring my call. The reason best known to him. As a senior citizen i feel disgraced, and as a member of a disciplined force i chose to simply withdraw from the shop, silently, lest an undesired brawl ensued, detrimental to my health and prestige. Hope your esteemed organisation didn't teach your staff to insult seniors. You are requested to look into it, so that no other senior citizen feel awkward and insulted at the hand of your salesmen.

Hi,

I have placed an order on www.medplusmart.com (Order id otnmm[protected]) on 25th aug. The ordered medicines hadnt reached the store till aug 29th.

I checked the online order status and it still shows the order had been retained by tndmta and it hadnt moved out of city.

I ahvent received any notification regarding the delay. I called the concerned stores, where it should have reached in 24 hours and they have no clue either.

Ultimately, we need to buy medicine from outside shop, inspite of paying online. Waste of money and efforts

Bad service by medplus mart.

Wrong medicine delivered at poranki medical stores, my parents went to stores and took some 1000 /- medicines for sugar and other tablets.in that sugar medicines wrongly issued and if it has used my parents something went wrong but they identified and out of danger. How they can issue wrong medicine, is this the service. Pls explain and i called local supervisor he also not responded.

Dear sir / madam,

I am prakash ghate, residing in pune. I am waiting for pop up toaster from last 25 days, which was receiving me on 10 august 2018. But still gift not received. I am waiting for the same. I contact to my near med plus about toaster. But they are saying that there is no availability of pop up toaster in any outlet. Pl check & confirm.

Prakash ghate
[protected]

I asked him, if there is any discount. As i got 20% discount lay time. This person replied for guys like u if we have given any discount i'll give the medicen for free. I work as a om for a multinational company.. What do u expect me react. I asked can please check the previous billing as i have got 20% before.. He was very rude and abruptly asked to pay the bill i can. Do you really want to take care of it or shall i post the video on social media. This guys is sahakar nagar

I am costumer of medplus. My name is k. Bhimasankar. My medplus customer id :24496716. I purchased the medicine at medplus store (Id:inaprcp00005) at ramachandrapuram, ap. I take the medicine for the amount of rs.130 on[protected] and i received the bill for the amount rs.130. But by my mistaken i have paid the amount rs.130 and rs.155 also through phonepe app. Still i have not received the amount back. So want to refund my amount rs.155. My mobile no [protected]

While ordering medplus tells that, the order will get delivered within 4-24 hours. I ordered yesterday at 10pm now today they are telling that they would not deliver the product today and even by tomorrow also they are not sure.
My patient needed the medicine at today night but for their irresponsibility i will not be able to provide the same. On top of that they are not letting me cancel the order also.
They should know this is not a fancy product, in case of medicine they should and must maintain the timeline.

Dear sir / madam,
I am mr. Prakash t ghate, purchasing medicines on point system from your shop at dhankawadi, my mob no is [protected] is registered on your system. I have received sms that my gift (Pop up toaster) will be provided in 10 days. But still i did not get the same.
Please do the needful & provide me my requirement as soon as possible.
Regards,

Prakash ghate
[protected] / [protected]

Hi, I am registering complaint against Medplus which is in kumara park, West, Bangalore-560020.
From past 1 week, I am going to buy a medicine called anxiet for which prescription is needed and I have it. But the pharmacist over there keeps on telling it is out of stock. Is it really out of stock or is it just bluffing.I request Medplus officials to take this matter into.Thank you

Very bad language and worrest behaviour by your staff of bata murali emp code :a10217 hrms code : med000710
Hope you will respond and take immediate action on mr. Bata murali who working in address: d. No.39-4-41/5 ground floor saicomplex, muralinagar, visakhapatnam, andhra pradesh 530043

Pharmacy will be people's health care shop. Untrained staff and worrest behaviour people are behaving very badly with customers. This will be very dangerous for society. This people are capable to wrong medicines too.

Even though, co staff member is telling, the idotic not listened.

Senior authorities should rebuke and take actions against these fools...

Sanjeev
[protected]

I have purchased medicine from medplus shyamnagar, west bengal, shop ph no-[protected],
From the above quoted shop, where it was three bills amounting in total rs-1266/- in which they erroneously billed olmitime 40 for ten tablets instead of 20 taken by me, after that they generated a bill for 79.50 for 10 olmitime 40. Now they refused (Specially by some dipak saha, who is not a regular salesman of that shop) to take the bill collectively in one swipe, then they took it in 3 sweeps and the last one of 79.50 which is a result of there mistake forced me to pay in cash,

My customer id-9007672/date of occurrence 31/07/2018 at 18:48:16

I ordered online important medicines from medplus onine pharmacy, on friday
27 july, 2018, and today is tuesday 31st july and i have not received any of the medicines yet. These are for bp and diabetes.
How can medplus be trusted to delivery medicines on time?
The tracking of the awb[protected], shows that the medicines were handed over to the courier only on 30th july 2018, almost 3 days after i ordered it.
Your advertising of medicine delivery within 24 hours anywhere in india, is false advertising.

I want medplus to send me an official apology letter from the managing director and assure me that the medicines will be delivered to me within 24 hours. Or else, i will go to the tribunal.

Dear sir / madam,
I mr. Prakash ghate, my cell no [protected], i am purchasing sugar & bp medicines from last 4 months from your gulabnagar, dhankawadi, pune branch, on first consignment they inform me about products which you can purchase, now i am not getting bread toaster as per inform me, i am taking follow up from last 1 & 1/2 month.
Kindly look into this matter & inform me.
Prakash ghate

I am your customer since so many years. I used to purchase medicines every month in Mahalakshmi layout branch, but this time I purchased in Kengeri. I purchased for RS.1600 and went to put it in my vehicle. Then I saw Mamy Poko Pants cover was torn. Within 2 minutes of purchase I went and asked him to exchange. But he refused and said I have done it deliberately and it cannot be exchanged. You have mentioned in the bill"exchange not accepted after 72 hours. But it was just 2 minutes after purchase. Please take immediate action.

In avalahalli branch OPP to Nandi Garden medplus branch I went there first he told all medicines are available aft that few are not available then I went another medical shop and I purchased there . There I did not get I medicines so I came back agn and asked for that medicines he told me not available sold out he lied and he told me first u went that time only u have to purchase this happen on Sunday 15th of July 2018 avalahalli branch OPP to Nandi Garden anjanapura. Time 6:30 to 7:15 between time take action against that pharmacist of medplus thanking you

I G.Ramu your customer and my mobile no.[protected]. I have a placed an order of 16" inches Trolly Suitcase on 01.03.2018. But not yet received till date. How many days it will take time. It is not a correct. It is a very very shameful to medplus. How will you take more times. Customers suffering from only for your negligency to taking an orders. Kindly resolve the issue immediately.

I placed the order number is OTNMM[protected] and the delivery boy he's pathetic
I told the medicine can be delivered before 12.p.m anytime but he fixes the time as 2 to 3 and cut the call while conversation is going on and when customer care is called up they told that order is cancelled how is it done without my knows he or without coming for delivery the person cancelled the order by sitting in office by making calls to customers and fixing the time and if time time does not suit to his delivery time he simply cancelled the order
IS medplus for customers or delivering agents ??????????????

Hi..myself a doctor and I have been purchasing since 6 years in medplus at mysore and I have shifted from mysore t shimoga 2 months back..and I purchased medicines from medplus at shiva muthu circle shimoga three times...the workers who are there are behaving very badly and they very arrogant as we are takin for free..I experienced this all the three times...all workers are like that only..each time I used purchase for about 3 k ..I ve decided not t go t medplus from now on wards

Yesterday Night it was Raining and I visited the store which is located in Madinaguda Ramkrishna nagar.The store was about to close and one customer is present in it.I requested for Antibiotics. They refused me to give and reason is system shut told please take the money and bill tomorrow as there is urgency but all in vain .I requested them but they didn't listen and closed the store . I told him to get medicine I need to go to 3/4 km but they didn't listen .Really this is the way they are rendering the services to Customer ?

My mob no is [protected] resides at p&t colony dilsukhnagar hyderabad 500060.just now purchased medicines from ol at p&t colony amt 1800plus as of now purchased more than 70000 worth of medicines.when i purchased medicines 2 types of medicines not available. requested them to provide, the ol people said if you pay cash medicine will be av by evening if you order it will tke time .simp;y they started block mailing when i contacted customer care she has cut down my call when i start discussing on the matter.no respect from ol and at the same time from customer care .and they introduced point system and says 15 percent will be giving on points and customer may get gifts .the gifts they are offering are local brands and not branded items .if you check and analyse these are getting good discount to the medplus and if you caliculate on this actual discount to coustomer comes to around 8 percent in turn they are charging and delibarete cheating in terms of gifts and started harassing too with behaviour and oathetic customer care and no training to people at outlets might be hiring cheap manpower.and cheating customers in all angles if checked by officer concerned every thing will be visible to all that might not happening.