Meesho Complaints & Reviews

I have placed three orders in meesho.
Received two products with damaged and poor quality delivered on 18th January 2024. I have return policy till 25. When I try to return/exchange it throws error . Not able to access the option. I called customer care Many times they didn't respond well and escalated to escalation team in mail.. they are not providing valid reason.

They didn't inform when they block the account. Now i want to return two product and one product is not delivered yet.. need refund for these.. please help me out

Meesho customer account has been blocked and unable to return the product
It shows that user verification has failed. They dont even inform you that your return percentage is high so we can block your account they directly do it without any prior notice.

I have right to return products. Even though it was sellers fault that they weren’t sending right products meesho blocked my a/c thrice (different numbers)

This is very unfair, to disallow the returns on the account

I have ordered a pair of fruit baskets from Meesho. After receiving the order at the address provided I noticed that a product was missing from the order I placed. After complaining they refunded me for one of the missing products.

I see that the one quantity out of the two that I received is damaged so I placed a return request. Surprisingly the pickup address especially the PINCODE automatically changed itself which was different from the PINCODE I provided.

As I was unable to change the address as it was automatically taking some other PINCODE for the pick up, I explained this to Meesho customer care. However, they refused to help me with the return and refund by saying that this was not possible and they couldn't help from their end and asked me to edit the address which I was unable to do because of the number of times I tried to change it and there was no use later as after some time my return limit was exhausted and was unable to initiate the return request.

The customer care didn't listen to me fully and hung up abruptly.

Sir maine meesho se woolen lower ke liye order kiya jo mujhe deliver hi gya tha usme size ki problem thi. mujhe length me nhi aaya, length me cpri type lag rha tha so maine 5 jan ko return ki request create ki thi jo aaj 11 jan ko return request cancel kr di gyi aaj tak pickup nhi ho paya . Meesho ki team se concern kro to bolte h 3 din wait kr lijiye aapka pickup ho jayga 5se ye e bol rhe h, kal sham k bad me sir m is address pe available nhi rhungi to return pickup kon krwaya

We have ordereds a red anarkali gown from meesho and received a set o[censored]sed dresses i.e. used shorts, pant and a top from DTDC so we opted for an exchange. On exchange we again received an old used salwar's pant which totally left us disappointed

We have ordered a red anarkali gown from meesho and received a set o[censored]sed dresses i.e. used shorts, pant and a top from DTDC so we opted for an exchange. On exchange we again received an old used salwar's pant which totally left us disappointed

Dear Sir,
Even not placed order in my mobile app,
I recieved waste product, i want return product order no :[protected]

7 Working days already haven over refund not credited so far

ORDER ID[protected]_1

REFUND ID[protected]

Hello,
According to my opinion, just to be in profit, Meesho is giving free hands to customer as well as courier partner to do anything.
Since overall authority to pass the claim with him, so he knows how to reject the claim.& then they both share the profit margin & in all this, seller faces a huge loss.
First Shadowfax is like a full scam company, No any representative of company to solve the problem. They even paste the return label of yours, if its not your parcel, so that they can just fulfill their responsibility.
Second Xpressbees, they bring lots of wrong return & not a single claim pass of that.

Meesho has flagged my account with intimation a broken product is send by them and i cannot return it because my account is not opening and they send me a product which was not order by me and the refund of which was promised to me but I didn’t receive the refund as well and the customer service executive has no answers to any of this.

OrderID[protected] placed on November 24, 2023,
link for the item https://www.meesho.com/s/p/4c2mhw?utm_source=si

The item delivered was wrong product and I would like to refund for the item. Attached photo item I received for the order placed. You can be reached on what's app number is +[protected].

Hope you resolve the issue ASAP. I need either correct item delivered(https://www.meesho.com/s/p/4c2mhw?utm_source=si) or refund my money.

My issue was the orders showing delivered but not receiving the package.
I raised the complaint after checking the tracking history. No one delivered this order. I have CCTV installed in my building. No one showed up and the order was not delivered. Provide me the delivery person contact number or get in touch with me and visit my house. I'll show you the CCTV footage.

Order no:[protected]_1
AWB No.: M[protected]

JANGID FASHION Sophisticated Classic Fit Blazer: Elevate Your Style with Timeless Elegance
Name: JANGID FASHION Sophisticated Classic Fit Blazer: Elevate Your Style with Timeless Elegance
Fabric: Lyocell
Sleeve Length: Long Sleeves
Pattern: Solid
Type: Single Breasted Blazer
Net Quantity (N): 2
JANGID FASHION
Introducing our sophisticated classic fit blazer, a wardrobe essential for those seeking timeless elegance. Crafted with precision from high-quality materials, this blazer exudes a perfect balance of sophistication and comfort.

The blazer features a classic fit, tailored to perfection to enhance your silhouette. With a notched lapel collar and a single-breasted front, this blazer exudes a refined and polished look. It is designed with two front pockets, allowing for both functionality and style.

Made from a premium blend of wool and polyester, this blazer ensures a comfortable and breathable feel, suitable for various occasions. The superior craftsmanship and attention to detail make it an excellent choice for formal events, business meetings, or adding a touch of elegance to your everyday outfits.

Available in a range of versatile colors such as navy, black, and charcoal, this blazer effortlessly complements different styles and preferences. Pair it with dress pants or skirts for a professional look, or dress it down with jeans for a more casual yet sophisticated ensemble.

Sizes:

L (Bust Size: 42 in, Length Size: 27 in)

Order no.[protected]

Country of Origin: India

My issue was the order showing delivered but not receiving the package.
I raised the complaint after checking the tracking history. No one delivered this order. I have CCTV installed in my building. No one showed up and the order was not delivered. Provide me the delivery person contact number or get in touch with me and visit my house. I'll show you the CCTV footage.

Order no:[protected]_1
AWB No.: M[protected]

Hi,

I had purchased a saree from Meesho but I received a diffrent color so I returned that prodcut to Meesho on dated[protected]. I received message from company side on dated[protected] that amount has been credited in my account but till now I didn't get my amount.
Request you to please take action against this.

Please find the transaction details and msg i received from meesho in attachment.

Thanks & Regards

Lately I am getting too many calls from meesho customer, who wants to connect with meesho customer care. Please check for frauds and resolve.

I had purchased 1 product order no[protected]_1
Jyoti
I received missing product trouser was not there and your customer service is not taking back the product after so many complaints they are putting my call on hold for more then 28 minutes ND not responding me on time I want my money back any how and take your product back

Iam a seller in meesho for past 2 months . my product is a cookware set and I send sub order number[protected]_1 to customer through meesho but customer returned informing it is a wrong product and when I received the product on 23rd nov 2023 in return I find its is a used old saree and I requested for refund but rejected claim saying the sides of packet not visible . everything is clear in video still denied . also another order number[protected]_1 customer returned the item on 8th dec 2023 but in that 2 box delivered only one box received in return and the other box is missing still they rejected saying delivered correct product and moreover I have to pay returns charges also . my 2 box is gone and more than 1000 fine for return . total loss

I ordered 3 items in same order and i received only 2 items and 3rd one is missing and looking at the package it can only carry 2 items and no more than that and upon calling meesho they are declining for refund or giving me the missing item with reason that it is not meeting there T&C where as on there T&C it says reseller are responsible for end to consumer delivery
Order number[protected]

Order ID[protected]

Order received of different size and different quality. Requested many times to meesho but meesho not responded