Meesho Complaints & Reviews

I have been mislead by the meesho support agent for running campaign telling me that I have free credits left and using my email ID to create and run campaign on my behalf subsequently charging me 1285 rupees on calling meesho support no solution was given and despite bad words were used by the sup

[protected] this is my ticket id, I have been mislead by the meesho support agent for running campaign telling me that I have free credits left and using my email ID to create and run campaign on my behalf subsequently charging me 1285 rupees on calling meesho support no solution was given and despite bad words were used by the support agent and on asking for senior support call was disconnected from their end this was absurd.

I recently ordered a product from Meesho (seller: Zaihabib) and received it the day before yesterday. Upon opening the package, I discovered that the product was completely different from what I had ordered. I immediately raised a return request with Meesho, but it was canceled, citing a "quality check failure" – despite providing substantial proof, including a video of the package being opened.

When I contacted customer support, they insisted that the correct product was delivered. However, when I requested proof, they refused to provide any and declined to escalate my complaint further. They simply stated that they could not assist me with the issue.

I made an order from meesho no.[protected] for which I made a return request and the same product had been picked up, but even after its pickup company refused to refund my amount.

I purchase order from meesho on 18th November and order received on my address 27 November when I received and checked the product I found product were totally different in product advertisement showing jacket with cap along with chain zipper pocket but which jacket I recieved in that without cap and only available open pocket. I initiated return request same day but from last November till now my pickup is still pending when I communicate with the customer care they just told me wait 24 to 48 hours simply, I'm very disturbed about my money 975 rupees . So today I want to inform you I got cheated by meesho app . I request you to please check and help me to return my money.

I have ordered glass baby feeding bottle and received them as broken. I also have photo and video o[censored]nboxing also.

Now when customer care agent is raising return request, first the guy comes after 4-5 day late instead of scheduled date and then he said that images attached in return request is of new product so return cannot be done, those images should be the broken one which you have got.

So raise return request again, i tried adding unboxing image and video but there is no option for us to add the same.
So I called customer care and explained him that return needs broken images, so plz raise new request with broken images. Again they have raised request with brand new product image.

And the cycle is going on from last 1.5 months. Now their app is not allowed me to raise return request stating that return can be requested only till 6-7 days after delivery.

My order no. Is:[protected]

I got call for meesho return Delivery partner asked for 2 items and I handed it over.
OrderID :[protected]
Then again one more return pickup call for the product I already returned!!! I called meesho then customer support asked to wait for 24 hrs

Now meesho says they can't do anything of we return extra product...

Definitely rating 1 star on play store with same scam they do

Hi Team,
I have order the product from the meesho but I have not received the product, even we have complaint against the courier team but the customer service agent misbehaved and they where rude.
Kindly, take against with messho and courier team from past 1 week they have not taken action against with courier team(28th Oct 2024)

I am writing to formally complain about the incomplete refund for my order of artificial plants from your platform. The order was delivered on October 9, 2024, but one of the products was missing, and I only received a single item.

Upon noticing this, I immediately initiated a return request for both the delivered and missing product. Unfortunately, my return request was canceled without any notification or explanation. I then had to reapply for a return request, and finally, the delivery person arrived on October 19, 2024, to pick up the returned item.

However, after the return process, I only received ₹181 out of the total ₹362 I had paid for the two products. When I contacted customer service, the agent assured me that the remaining amount would be credited to my Paytm account, but as of today, I have not received the refund.

I would also like to highlight that your agent mentioned the seven-day window has now passed, and they cannot assist further, which is extremely disappointing considering the ongoing issue and the delays caused by the system itself.

I kindly request that the remaining amount of ₹181 be refunded at the earliest. Please look into this matter as soon as possible, and inform me of the steps you will take to resolve this.

Thank you for your attention to this matter. I hope to receive the full refund promptly.

I had ordered rubber cap of size 25mm from meesho. I had selected option "only wrong/defects items returns" Because I never wanted to return that product except wrong/defects. In this I got 2 options, I can RETURN item if it's wrong/defective and i can EXCHANGE item for size/fit issue(1. Too loose, 2. Too tight, 3. Didn't like the fit).
So my issue is products is not wrong nor defective. I got what I ordered in good condition and quality so i can't return it but i can exchange it for size/fit issue.. when I tried to select option 2. Size is correct but too tight. it shows product is out of stock.. I couldn't proceed. So this is Meesho's problem not mine. In this case meesho have to take this product back.. Meesho/seller didn't mention that, if the product is out of stock then customer has to keep it to themself.. i can't wait till product get back into stock because I can return or exchange it till 21st October 2024.
Other shopping site like Myntra, Amazon have good policies. Please check once. They understand their customer better and have solution for every problem.

I am writing to report a discrepancy in my recent order from Meesho. The details are as follows:

Order Number:[protected]
Product Ordered: Steel Lunch Box
Product Received: Vegetable Peeler

I received a different product from what I ordered, which is unacceptable. I request your immediate attention to this matter as Meesho is not responding.

I have attached images of the wrong product and the original order confirmation for your reference.

Thanks & Regards

Sir, We order some dummy buddha Show pieces from Meesho site online but received damage pieces and same day we return the order and they were not taking back and giving excuses for not accepting the same
saying that Vendor is not accepting the product with in 20 hours of time

Request you pls check and verify and provide us either refund or provide the exchange of product in good condition

Order Id[protected]
Ticket Id[protected]

thanks...

I ordered UMAVRT 32 inch carrom board order Id #[protected], I received broken and damage item, same day I made a return, till now no courier boy came to take it back. But I am getting message in meesho, Delivery person is out for pickup but nobody came, after sometime meesho again sending message, your pickup was cancelled because your item already pickup by another courier, this is happening from the first day, So kindly help to get my refund. Thankyou

[07/09, 17:58] XpressBees: PICK-UP FAILED: Shipment with AWB [protected] from Meesho was not picked shipment picked by other courier. We value your feedback, and to provide it, please click on fb.xbees.in/jccdh253.
XpressBees.
[07/09, 18:14] XpressBees: Greetings from XpressBees!
Our Pickup executive made an attempt to pickup your shipment with AWB [protected], but unfortunately, it was unsuccessful shipment picked by other courier. We kindly request you to verify if the reason provided by us for non-pickup is accurate.

I have received damaged and incorrect product from meesho. I was requested for a return, pick up person saying not passing quality check. Then I called the meesho customer care and they said they will collect the product even if the color is different. But it's already 5 time pick up will came and saying the same thing. Also he said, so many facing the same issues, even if you complaint they will not bother. This is a very bad service by Meesho. I asked them to raise a complaint they said there is no option raise complaint. What answer is that. Not only this product, I have received another product which is totally different from what I ordered but the status of that product is not marked as delivered and if I want to return it is not showing any option because status is not changed. Seriously fed off with Meesho. They are doing fraud with the people. Please pickup your damaged and waste product and return my money

1. That on dated 08.07.2024, I have ordered a product, i.e., "Sh Pink Flower Maternity Gown/Kurta/Kurti/Dress amounting to Rs. 333/- (Rupees Three Hundred and Thirty-Three) from your company, namely, Meesho having order no.[protected] vide invoice no. lxe5t251846 and the same was delivered to me on 11.07.2024. But I have received a faulty product, the quality of the product was not good as it was a used product, consequent to which I have initiated a request to return the product and asked for the refund.

2. That, on dated 13.07.2024, when your delivery agent came for picking up the order, he cancelled the aforesaid request by mentioning the reason on the portal of your website that "return for this order failed quality check and has been cancelled", thereafter, I have received the message containing the aforesaid reason for not returning the product.

3. That I again raised thrice the same issue and requested to return the aforesaid product and also asked for a refund of my money amounting to Rs. 333/- but to the till date neither your company ready to return the product nor ready to refund my money, best reason known to you.

4. That I have made several complaints on your registered emails but no revert is given by your company. I will be constrained to take necessary legal action before court of law, if your company will not refund my money within 3 days.

Priyanka
[protected]

I ordered a dress, but received an old, used, and torn kurti instead. When I attempted to return the incorrect item, I was instructed to download the app. Upon doing so, I discovered discrepancies between the app and the website; my recent purchases were only visible on the website, preventing me from initiating the return process through the app.

Furthermore, I attempted to contact meesho customer service via phone, but all the provided numbers were non-operational. Emails to their customer support also went unanswered. In desperation, I found a number online, but the person I spoke with directed me to download WhatsApp and sent me a suspicious link. When I expressed my confusion, he began speaking rudely.

This experience has been extremely frustrating and disappointing. I request immediate assistance in resolving this issue and a full refund for the incorrect item sent to me.

Meesho order number,[protected]_1

Order id[protected]_1
Order placed for iphone 14 cover but recieved a samsung cover i have the unboxing video too but meesho support keeps on saying that they had verified that the product is delivered correctly if yes provide me proof and courier boy is not picking up too what a worst support nor they have a email support just one cont no but nor able to provide details too
Want my money asap

I have order S size coord size product and apply for return or exchange on meesho for M Size coord size.

Product delivered on 26th May on the same day I have applied for return and exchange request still I haven’t received my product.

From that day i have taken many follow up with customer representative they told me within 24-48 hrs you will receive the return and exchange product. Today is 10th June stil I am unable to return this product neither cancel this .

Product details
Order ID:[protected]
AWB No:-SF[protected]FPL

I have raised ticket but not resolved this issue.
the customer care team is unable to solve this issue
taken followup on email, call but it was unsatisfactory result i have received.

I am expecting refund else exchange this with m size product.

help me to resolve this issue

This is regarding the Order No.[protected]order ID on packaging[protected]_1) for Chikankari White suit offered via Meesho on 26th May, 2024. Instead of a 3 piece suit, a completely different red-green bandhini dupatta was delivered on 1st June, 2024. On placing the return request on the same day as delivery, the delivery person came to collect on 2nd June, 2024 and has marked the product "QC failed". This is absolutely ridiculous as an completely different product delivered cannot have a QC status at all in the first place. On raising customer complaints twice to executives Goutham and Mohammad Ibrahim respectively on 2nd June, 2024, an extremely horrible service was rendered. Both the executives did not understand that the product delivered itself was a wrong product from the one placed and kept mentioning that QC has been failed. They refused to transfer or escalate to the senior and when forced, Goutham placed us on hold for 15 min, ended the call abruptly after saying senior will only be available after 2 hours. Ibrahim was worse and initially blatantly refused to transfer to senior. When we started recording the call, he said he will transfer and put us in touch with another executive who started speaking in Malayalam and ended the call abruptly again. Both executives are telling that their records show that correct product has been delivered but refuse to share the proof that they claim.
Please look into this issue immediately.

Order ID[protected] SOLD TO PERPETUA SUCCORIN DIAS
my mother ordered this product bearing the above order ID against mobile no [protected]
She requested a return and the delivery boy took the parcel but now it shows on meesho app that return cancelled and the product is not delivered back either
The true caller ID of delivery boy is Raju B. Phone no. [protected]
I tried calling him, but he is unreachable
Please look into the matter