Meesho Complaints & Reviews

I was ordered 4 products last 31st May 23 Amt deducted from my Ac Rs - 1170 but still order not confirmed I want refund my Amount urgent basis ASAP..

Fyr here am Attached all the Amt debited proofs and order Details am attached kindly do the needful ASAP ..

Received empty box, not taking back, not taking complaint

I am writing this complaint letter to bring attention to a distressing issue I recently encountered with a purchase made through the Meesho platform. Despite being promised a full refund for a missing item in my meesho consignment, I have only received a partial refund, which I believe is both unjust and unsatisfactory.

On 15 May 2023, I placed an order with Two ( 2 ) Quantity for Cotton Gray Pink Bed Sheets Order ID :[protected].
for One Order Quantity = 1 Single Bed Sheet + 1 Pillow Cover
For Two Order Quantity = 2 Single Bed Sheet + 2 Pillow Cover

I received it on 20 May 2023. Upon receiving the package, I was disappointed to find only One Order Quantity ( 1 Bed Sheet + 1 Pillow Cover ).
While it Should be 2 Bed Sheets + 2 Pillow Cover as per my Two Order Quantity.
Total Cost I have paid Rs 346 at the time of placing order.
I immediately raises return request for this item with choosing Missing Item Option. I also reached out to Meesho's customer support team to report the issue and request a resolution.

I provided all the necessary details, including the order number, the missing item's description, and supporting evidence such as photographs. The customer support representative assured me that they would investigate the matter and initiate refund for the missing item.

However, to my dismay, when the refund was processed, I noticed that it only accounted for a portion ( Rs. 173 Only ) of the total value of the missing item. This discrepancy has left me feeling cheated and frustrated, as I was expecting to receive the full amount paid for the item that was never delivered.

I would like to emphasize that I have been a loyal customer of Meesho for a considerable period, and I have always regarded their services as reliable and customer-oriented. However, this recent experience has shattered my faith in their commitment to customer satisfaction.

I firmly believe that as a consumer, I am entitled to receive a full refund for the missing item, as it was a direct result of Meesho's negligence or mishandling during the order fulfillment process. It is not acceptable to offer only a partial refund when the mistake was clearly on the part of the company.

Moreover, I have diligently followed all the necessary procedures, provided the required evidence, and have been patient throughout the entire process. Yet, I find myself faced with an incomplete refund that does not adequately compensate for the inconvenience caused.

Therefore, I kindly request the Consumer Forum's intervention in this matter. I seek your assistance in ensuring that Meesho honors its commitment to providing fair and satisfactory resolutions to its customers. My expectation is that the missing item's full refund will be promptly issued, along with an explanation for the discrepancy in the initial refund amount.

I have attached copies of all relevant documentation, including order details, correspondence with Meesho's customer support, and proof of the incomplete refund, for your reference. I trust that the Consumer Forum will take this complaint seriously and act in the best interest of consumers like me.

Thank you for your attention to this matter. I eagerly await a favorable resolution to rectify this situation and restore my faith in Meesho's commitment to customer satisfaction.

Yours sincerely,

Bandana Kumari
Gurgawan Colony
Tilhar, Shahjahanpur UP
PIN 242307
E-Mail : pawan85.[protected]@gmail.com
[protected]

I had order a product from Meesho online shopping platform but the product was not so good. So i returned it and requested for a refund from them. When i placed the order I made payment with a different account but due to some reasons I had to close my account. On the same date I informed to meesho that I had closed my account so please refund the amount at another upi id which i had updated on his app on the same day 28th april, at that time they agreed and told me okay we will refund you on the updated upi id or we will credit the amount in your wallet but they didn't do so. I had complained to them so many times but they replied the same thing that they give me refund on the earlier account on 12th may. After so many discussions I went to my bank and asked them to print a bank statement. After paying the fee of Rs. 118 I got my bank statement and there is no transaction of refund from meesho becuase my account closed on 28th april then how they will credit the amount in an closed account. so now, I want my refund and the charges that I had paid for the bank statement. I am attaching all the necessary documents with this.

Dear sir/madam
I am Pranati meher, I raised a return request of a saree because saree quality was very poor, on 22 may I got a message from meesho that we will do pickup today please keep the product ready after that meesho pickup person called me @5.25 pm he told me that I am coming for return so he came to my door and I given him the product, but still I didn't get the refund 740 rs, and I called to meesho customer care so they are denying that pickup not done so we can't help you on this, we can arrange the pickup and after pictukup we can refund, so please tell me where I bring that saree and give them, already I given the product, the person whom I given regularly come to deliver product of meesho, I have cctv footage if you want I can share, please help me to refund my money, and this is not 1st time this type of thing happened 3times with me from meesho, now a days meesho delivery service are very disgusting, two times there person taken otp from me and not deliver my product, two times I lost my money, and meesho team deny to help me, they are sending people taking otp and not deliver the product, sending people for pickup and taking product from customer and refund the money.. in this day meesho is becoming a fraud company, they showing something in their app not giving other product, please do some necessary action, I lost somuch money in meesho please this time help me to refund my money

I raised a return request of a saree because saree quality was very poor, on 22 may I got a message from meesho that we will do pickup today please keep the product ready after that meesho pickup person called me @5.25 pm he told me that I am coming for return so he came to my door and I given him the product, but still I didn't get the refund 740 rs, and I called to meesho customer care so they are denying that pickup not done so we can't help you on this, we can arrange the pickup and after pictukup we can refund, so please tell me where I bring that saree and give them, already I given the product, the person whom I given regularly come to deliver product of meesho, I have cctv footage if you want I can share, please help me to refund my money, and this is not 1st time this type of thing happened 3times with me from meesho, now a days meesho delivery service are very disgusting, two times there person taken otp from me and not deliver my product, two times I lost my money, and meesho team deny to help me, they are sending people taking otp and not deliver the product, sending people for pickup and taking product from customer and refund the money.. in this day meesho is becoming a fraud company, they showing something in their app not giving other product, please do some necessary action, I lost somuch money in meesho please this time help me to refund my money

At the very outset, it's very disappointing that 3 times I shared my concern that inspite of returning both the yoga mats, I have received refund of only one yoga mat. It was not updated in Meesho app as when I clicked on return amount was showing Rs 1700 approx. I was under this impression that I have click on consolidated return as it was delivered from same vendor.

Their customer care is pathetic in handling these kind of issues. The lady whom i talked today is worst. She even didn't assisted the process to escalate the issue as she was not having resolution. I tried to connect through chat also multiple times. Initially they have written that we are escalating the issue but today they refused to refund.

I have also shared cctv recording of 9th may at 18:00 Hrs that show I have returned both the mats to meesho delivery agent but till date I didnt get refund of one mat. Meesho is doing fraud with their customers.
I have also written my concern on email but till date no revert.
Today's situation is I neither have product nor I have money.
Kindly register my complaint and take stern against these kind of frauds. Also, ensure I get my refund.

My product was delivered on 6th May but delivery status was not updated yet so I'm unable to return the product because of delivery status was not updated
After 15 days there I was raised many complaint but the resolution was not provided the delivery status was not updated

Order Id:[protected]_1
Return tracking ID dtd 6.05.2023: [protected]

Retrun traking id dtd 13.05.2023: R[protected]FPL

Return tracking ID dtd 15.05.2023: [protected]

this is my 3rd experience with meesho that meesho offered products at cheaper rates and delivered products are damaged. i have requested for return on 6th may but their courier partner Xpressbees and shadowfax never comes for pick up.
my return request cancelled by meesho by mentioning wrong reason that it has been cancelled as per your request.
again initiated return then my return request was again cancelled by meesho by mentioning again the same wrong reason that cancelled as per your requisite.

i have not even requested for cancellation even a single time. now return window is closed and their courier partner has not come for pick up.
i have contacted customer care multiple times everytime new target date given.

Xpressbees and shadowfax denied from pick up over phone that they will not come for pick up then why meesho is delivering products here.

i need my refund.

I had order for luxurious attractive floral 04 seater cotton center table cover on 19.05.2023 and payment also made at the same time. But the order regarding the is not showing in your online portal. Either accept the order or refund the amount paid by me i.e. Rs 188/- at the earliest.

I received Wrong product.I inform same day on Delivery.They approve for return but Courier boy update Quality Check Failed.again I contact Meesho Customer service they told your product return reinstate pickup boy now pick your return order.same thing Repeat from[protected] to[protected]. Now customer service told we delivered correct product so can't return reinstate.please help to return the wrong product.

Order ID:[protected]

My ne meesho se pack of 10 lagging order kya tha par mujhe pack of 5 mila my ne return request dala tha par wo baar baar cancelled horaha hai mere saat fraud huwa hai mujhe mera refund chahe ye please help me refund to do ye replace to kijea please meesho sellers fraud hai my ne all return option click kya hai please refund my money ...
order id Order ID[protected]
amount 498
Your ticket ID is[protected].
Mere complain ko aaage forward kijea
Mera isse jaldi solve kijea please

My ne meesho se pack of 10 lagging order kya tha par mujhe pack of 5 mila my ne return request dala tha par wo baar baar cancelled horaha hai mere saat fraud huwa hai mujhe mera refund chahe ye please help me refund to do ye replace to kijea please meesho sellers fraud hai my ne all return option click kya hai please refund my money ...
order id Order ID[protected]
amount 498
Refund my money

Dear Sir/Madam,

I am writing to file a formal complaint against Meesho Technologies regarding an unresolved dispute regarding a recent purchase from their platform. Despite my numerous attempts to seek resolution directly with the company, I have been met with unsatisfactory responses, and my consumer rights have been violated. I kindly request your intervention to address this matter.

On11/05/2023, I placed...

Hello, my order no: ID[protected] which is totally different item is been delivered to me by shadowfax courier.. kindly initiate for return pickup .no one has come up for return pickup of completely wrong item which is been delivered... shadow fax courier services is repeating the same story all the time delivering different products.. kindly take action while picking up the orders placed by customer at seller location instead of cross checking and refusing for return pickup make a hassle free returns for meesho customers...

[protected]. :i ordered and paid online for a clothes stiched product at meesho online app. They updated me that it is delivered on 22 march 2023 . I imediately lodged the complaint that i have not recieved the product. They responded on 25.03.2023 that, it was non otp delivery which was done succesfully at their end.

I paid and i did ot recvd the product. So this is a cheating on thier part . Please refund my money . Till now they r confirming over call centre that complaint is open but not providing any information in written.

From Meesho, I got a product I have never ordered and the Invoice Order ID and Order number are missing. They have done it smartly to make sure i can't even return the product. and also the product packaging was done so smartly that, We can't even find if the order is actually is from meesho.

Only when i speak to curier service, I got to know it is from Meesho.

Now afterhaving a conversations with them ober the calls and wharsap, they are denying to take the return.

1. I dint order the product
2. Some one else ordered the product
3. delivery invoice does not contain Order ID, thats not my problem
4. only after i speak to courier service company, I get to know the order is from meesho.
5 when I speak to customer service from mesho, they deny the return as they order as it does not have the Order ID

Hi Vidit,

This is to bring your notice regarding the product I ordered but did not receive the same. However, the same is marked as delivered.

Connected with cx care they said they have taken the complaint against this but did not receive any inputs post that. Later when I called to cx care again to know about the status of my complaint. They said the complaint was not registered at all.

Way of talking of the executive is very rude that made me feel guilt that i ordered from a wrong web site.

I ordered a kurta of rupees 623 from Meesho App. The sub order ID of the product is[protected]_1. I have received garbage item in my parcel that was seal packed. Now Meesho customer care is not catering to this problem and they are saying that as per verification of their records, they are unable to process my claim, as it is not meeting their policy guidelines.

I want my refund of rupees 623 for the garbage that have received from Meesho.

Meesho is the worst shopping Application

Neither did I get a call nor a solution. I have raised complaint against it multiple times but they didn't take any action. I didn't get the refund till now.