Meesho Complaints & Reviews

I ordered golden wedges on 2nd July 2023 in size 3 and received the package on 4th july 2023 same day i placed return and refund because i received the wrong product. Order id[protected]. it was a pair of new black heels in size 7. a completely different product was delivered. The outer package invoice has the correct details but the inside package product is different. it was a prepaid order. i placed a return but the pickup was rejected...

I ordered golden wedges on 2nd july 2023 in size 3 and received the package on 4th july 2023 same day i placed return and refund because i received the wrong product. Order id[protected]. It was a pair of new black heels in size 7. The outer package invoice has the correct details but the inside package product is different. It was a prepaid order. I placed a return but the pickup was rejected saying it doesn't match the picture the pickup person has. My return was rejected twice, even though i genuinely received a wrong product, in the reasons of return i listed completely different product (Different size and design) delivered. I called meesho service center 5, 6 times to clarify they said that in their system it shows that correct product was delivered but correct product was not delivered to me. I received black heels. Meesho service is not providing e any resolution. They are believing the system over the customer. They are saying that return the correct product and refund or exchange will be done, but how can i return the correct product when i received the wrong product. They are not providing any resolution, i even told them i can send picture proof but won't except that the system info can be wrong they are not letting you talk to their supervisor they put you on hold and then cut the call i called many times, and they are not admitting their fault. My mistake as a customer was that i ordered prepaid and received a wrong product which is 4 sizes bigger than my feet and they wont return or refund when they sent me the wrong product. This is my last request to return and refund or exchange, since i am losing hope in meesho service and will be choosing other e commerce platform at least they have faith in customers and accommodate them to provide a response. Its a genuine mistake it can happen that a wrong pair of shoes was delivered, i understand that but now no one is responding to my calls or messages on the app.

The product received is old and used and inspite of repeated complaints no delivery agent came to receive the return back.
The help center is the worst they do not help at all and to make it even worst they disconnect the call when you ask for solution and they dont have any.

Just now

Hi Team,

One of my relation received call from meesho and received below text and asking to pay money to get it.

Is it fake. Please check

*HI* *SIR* *WE* *ARE* *VERY* *GRATEFUL* *TO*

*INFORM* *YOU* *THAT* *YOUR
* *NUMBER*

*HAS* *BEEN* *SELECTED* *IN* *LUCKY*

*DRAW* *IN* *OUR* *COMPANY* *SO* *OUR*

*COMPANY* *IS* *PROVIDING* *YOU*...

I ordered a Ceo men perfume worth 513₹
But when i received parcel There is no perfume the box Was empty .
Please help me.

I had prepaid order of 10 pairs of curtains for my father. And I got unnecessary things along with a heavy piece of brick. And when complaint was done at customer care they registered the complaint as missing product instead of fraud. Take necessary Action.

I had ordered a red & white t-shirt from Meesho on 19/06/23 which was delivered in 23/06/23 (sub order Id[protected]_1). But a totally wrong product was delivered. On raising a return request, the pick up boy refused to accept the product because QC check fail. The calls to customer care was not very fruitful as some said that it is not possible to return the product. However, for the multiple return requests raised, the pick up person refused to accept the product.
I am facing this issue for the 2nd time while returning a product that has been wrongly delivered.
I don’t want to lose my hard earned money for no fault of mine.
Also, the customer care at Meesho are not ready to escalate to issue to higher level as well. It seems as if they are not at all interested in resolving the issues as I keep getting different reposes every time I call them.

I m seller on meesho. I sold 2 music bulb, but i received 1 music bulb with remote missing and second music bulb is broken and remote missing. I made video about return packet. But still my issue was not solved.

Meesho follows a trash policy of blocking account without any appropriate reason. My 1st account was blocked beacuse of multiple returns and today my 2nd account got blocked for having similar bank details and address. This is no reason for blocking any account. Please look into my ongoing transaction and find a way out to unblock accounts which have been blocked without any reason....

Dear sir/ma'am
Please find the attachment
I have ordered in meesho & payment was successful to my side transaction completed but parcel not delivered then so many times call customer care service but money not yet refunded
So please refund money as soon as possible
Thank you
Ashish Upadhyay
[protected]

Amount debited from my account and order is not placed. Customer care executive is not responding....

Amount debited from my account but order not placed. And customer care executive is not responding.

I ordered an yellow khadi saree priced Rs 2069 from Meesho (order I'd :[protected]_1). Instead they delivered a garbage item - a torn jeans pant on 23rd June 2023. I raised multiple return request but they are not picking the product up as well as not refunding the amount.
The customer care directly said they can't help.

Sir/Madam

I have lodged 4 complaints on 23rd june 2023 that my products was not delivered and marked as delivered on app. Details are as under :

Complaint no :

Maroon Top :[protected]

White top :[protected]

Brown Trouser :[protected]

White Trouser :[protected]

Meesho executives assured me that i'll get resolution soon but their team and authorities are not providing any solution and resolution to my problem. Meesho's seniors are not even talking to consumers and put me on hold for 1 hour without any response.

It is causing me so much harassment.

I again request you to provide me resolution for the same.

Regards
Minakshi Verma

I paid Rs.102 for buying silicon footpads Shop now on Meesho!
https://www.meesho.com/s/p/1i4tyy?utm_source=s_cc
But the order is nowhere reflecting. Requesting you to refund my money

Order on 5th Jun and still its not deliver may i know the tracking details and what is reason for the delay.

Meesho has put a ban on my account stating that I have sent the order to customer without their consent, however customer accepted the order and paid the amount as well then how come it was unconcented order. Also, I have shared screnshot of my website where customer has placed the order but still Meesho is not removing ban. I have 50-60 orders from Meesho in transit and currently have no idea where those orders are as I can't access my Meesho account. My payment from Meesho is stuck due to this.

Really need your help in this matter.

I ordered one foldable multipurpose table for me...and it was a defected piece which I wanted to first exchange but they delayed it as well so I opted for return and now they are delaying it for more than 10 days...daily I get a call to reschedule my pickup and daily they don't pickup the. Order
And this is mentally exhausting condition for me...and such a waste of time and my money.

I AM A SELLER ON MEESHO. Meesho is cheating us. The products which we get broken then we put their claim on meesho, in that claim we share videos and photos to meesho. While opening the packet, we click its video and photo. It is clearly visible in the video that we have received the product broken or wrong product but even after seeing all these proofs, Meesho rejects all our claims. I have all the videos and photos against them, so you are requested to take strict action on Meesho.