Meesho Complaints & Reviews

Address: meesho.com

Ordered one toys car for baby 28th Nov 2022.They are delivery 6th Dec 2022.same day i registered for item return taken, so delivery item damaged item.
they told with in 3-4 days item pickup. But till todays do not took returned my item.
and also, not returned my refund.

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I order one Jacquard Weaved Chennile Living Room Carpet on 27 December 2022 from Meesho and received the parcel on 31 December 2022. When I open that parcel that was a torn and dusty floor dari and on same day I put the request of return the same but it being 5 days I'm continuously follow up about the return request nor the customer care giving me the proper solution neither the delivery person is ready to pick the parcel.
It a very bad experience with Meesho.

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I am extremely disappointed with the level of service and support I received from #meesho . I placed an order and made an online payment through UPI, but I never received the product but recieved a mail that product has already been delivered. When I contacted customer service about this issue, I was told to wait 48 hours for a resolution, but when I followed up, I was told that there was no record of my complaint and that I had been emailed to verify a signature, which I did not receive. Additionally, after calling multiple times, I have not received a mail regarding the complaint I lodged. To make matters worse, I have still not received a refund for the product or any resolution to my issue. This has been a highly frustrating and unsatisfactory experience with #meesho. I want refund or product.

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I had placed three order on 18 dec 2022.out of three two order cancelles on sam day The refund was supposed to be initiated within 5-8 working days. Today is 1 jan 2023 refund is still not credited to my bank account.
Important points: 1. Prepaid payment was done
2.i have check my bank statement
3.Amount 342+342=684
4.Sub Order ID[protected]_1
5.Sub Order ID[protected]_2
6.mob: [protected]

Jan 7, 2023

Complaint marked as Resolved

Problem resolved

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I made a payment to buy two products from meesho the money got deducted but the order is not placed. The order is not showing in my order history.
For additional information I paid 313 rupees because there was a discount on making a payment from paytm.

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My order is not being returned and refund is also not being done which I received the order from meesho on 13/12/22 which was order price ₹ 513 and I tried to return the order through meesho app and gmail Tried but it didn't solve any problem after talking to Meesho helpline they said sent photo of bill and photo of product in Gmail mein sent its date 18/12/22 company can't be contacted again The order number is Sub Order ID[protected]_1 I have a special request to you please solve my problem
Thank you
my gmail ( [protected]@gmail, com)
My name mohit sullere

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I had placed three order on 18 dec 2022.out of three two order cancelles on sam day The refund was supposed to be initiated within 5-8 working days. Today is 1 jan 2023 refund is still not credited to my bank account.
Important points: 1. Prepaid payment was done
2.i have check my bank statement
3.Amount 342+342=684

Jan 7, 2023

Complaint marked as Resolved

Problem solved

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I ordered few dresses which came but they were oversized.
Due to this I requested a replacement, but the replacements came were totally wrong.
The color of the dresses were not the same that I ordered.

Moreover I contacted the customer care but they informed that the dresses can't be replaced again and in all this I missed the deadline of 7 days.
Now as they have exceeded 7 days I am unable to do the process of refund. I don't want to get into the replacements again because it is disappointing how the dresses have been replaced with Inccorect Colors.

I want an immediate return and refund of this order as it makes no sense to me to keep the same color n design dresses in multiple quantity.

Please check attachment for details.

Same color 2 dresses and the other one is nothing out of what I selected and ordered

Disappointed!!

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As a seller, we are asked to share the package opening video and other images including return packslip, all angels of outside package, etc. But still company is rejecting our claims due to below mentioned reason, \"Based on past data, we have observed that the ratio of claims raised by you against your returns has been significantly higher than our overall platform levels. Due to this, we would not be able to process the claim against this order.

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Suborder I'd is[protected]_1
Sir they sent me garbage in return of my blazer.. please help.whatever is your fees .buy please help

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I sent a blazer on meesho platform.they. Returned it with some garbage and now they are not listening

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My refund was not credited to my bank account. No one is not responding to my problem

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Hello sir. Actually I ordered a product which is crazy lips Lipbalm pack of 6 which costs 105 i paid through phone pe then I paid 90 rupees for that but I received 5 in 1 lipstick in the product. The product was also defective product 5 in 1 lipstick but in that only 4 lipstick colours available. I decided to return the product actually I received the product through xpressbess but when they initiated return they are choosing delhivery courier. I received the product on 23rd of this month. Every time they are told me we are initiated the refund you will receive your full refund from RAZ meesho but still I didn't received any refund from anyone from meesho. I also checked my bank statement also I don't have any strucked payments. Please check and take an action against it. Please solve the problem as soon as possible. Thank you.

Dec 27, 2022

Complaint marked as Resolved

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G

Groovy321

Dec 31, 2022

My complaint was not resolved. But it shows resolved.why? May i know what happened to this

Reply

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Address: 36, 100 Feet Rd, Opp. To Shilton Royale Hotel, Srinivagilu, Chandra Reddy Layout, S T Bed Layout, Koramangala, Bengaluru, Karnataka 560047

My Name is Shalini Sharma. I have't received my refund since 2 month. below are the details.

Order ID:[protected]
AWB number: [protected]
Registered No. [protected]
Email ID: [protected]@gmail.com

As per Meesho, the refund is already processed on 6 dec however i haven't received same. They are sending same email to me everday asking for ban statement and i have sent same more than 10 times but no resolution is there from there end.

they are sending email to be from [protected]@meesho.com

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Address: 36, 100 Feet Rd, Opp. To Shilton Royale Hotel, Srinivagilu, Chandra Reddy Layout, S T Bed Layout, Koramangala, Bengaluru, Karnataka 560047

Website: Meesho

My Name is Shalini Sharma. I have't received my refund since 2 month. below are the details.

Order ID:[protected]
AWB number: [protected]
Registered No. [protected]
Email ID: [protected]@gmail.com

As per Meesho, the refund is already processed on 6 dec however i haven't received same. They are sending same email to me everday asking for ban statement and i have sent same more than 10 times but no resolution is there from there end.

Dec 27, 2022

Complaint marked as Resolved

My Name is Shalini Sharma. I have't received my refund since 2 month. below are the details. Order ID: 513780336990 AWB number: 23409915602510 Registered No. 9599312721 Email ID: [email protected] As per Meesho, the refund is already processed on 6 dec however i haven't received same. They are sending same email to me everday asking for ban statement and i have sent same more than 10 times but no resolution is there from there end.

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Order of a dress dated (Order ID[protected]_1) 16th Sept git delivered on 24th Sept & had to be returned but in their app it showed undelivered till about 20-25 days (despite same getting delivered), call center execs kept saying it will get updated but it didn't get changed, finally when i tweeted about the same on 15.10.2022, they changed it to delivered and said it will get picked up and later they confirmed that refund will be initiated, but unfortunately nothing happened. It's been more than 2.5 months and they have just fooled me by giving multiple ticket nos[protected],[protected] and no refund has come yet. I had written to cos MD (Visit Atrey) as well but no action/reply from his end as well.
Such insensitive cos must be penalized, and their authority holders must be sued.

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Hi
I have ordered a product from meesho and received a piece of cloth delivered by E-Com express delivery executive now meesho is not accepting that product is delivered and is wrong.Requesting you to kind help me with the same. Ecom Express Executive [protected] PIN 65225 will deliver your POCKET COMMERCE order [protected] today. Pay Rs 1444.0(by CASH, UPI, Payment Link)

Meesho orderid[protected]_1

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Address: https://www.meesho.com/

I have ordered two products from Meesho app but both products are wrongly delivered. I have ordered two dresses but I got wrong products, one contain undergarments and some dirty stuff in torn condition and second contains a rough piece of cloth that is only 0.5 meter. Now meesho refused to handle my complaint and they even don't answer my calls and emails in proper way.
After receiving wrong parcel on using cash on delivery option, when I called them about this fraud, the very next day, they changed the status of parcel on their portal as cancelled but i have got WRONG parcel of exact amount from them. I want to file complaint against Meesho for 2 reasons: 1. Sending wrong products
2. Doing fraud by changing fake status for parcel after receiving complaint by my side

I am attaching photographs, videos and screenshots of Meesho app for your reference

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