Meesho Complaints & Reviews

Hi,

I have purchased L'Oréal Professionnel Xtenso Care Sulfate-free Shampoo & conditioner, Sub Order ID[protected]_1 But I received different and duplicate product, Quality is poor and damage product. I had sent refund request but no refund I have got. Person come for pickup product but he was not done pickup. Invoice attached what I ordered and what I received, Ido not want this item anymore. Please check at your end and refund my money.

Regards
Meena Pandey
Mob- [protected]
Email Id - [protected]@gmail.com

This is ashu
I am facing problem regarding to my product i had ordered a dresss that worth of 421 rupees.
I recieved the product too but it is completely wrong clothes i received n whne i tried to return the clothes they did not updated my delivery status of the product .
And when i told with customer care they always says pls wait for 48 hour they told me upto 3 to 4 days. Same. Things to wait for 48 hours.
Its has been 19 days but no resolution for my problem what the meesho is doing 😡.
And i have some proff too audio recording when they told me to wait 48 hour. Its hass been 45 days but ist still the customer care is doing nothing pls help me
Its hass been 50 days but they r not solving my problem.

This is in reference to

Order ID:[protected]
AWB : [protected]

My parents have ordered 3 bedsheet from the meesho website but when the order delivered they received only 2 bedsheet. They raised the complaint for the same but customer care executive was not helping with the same issue.

After getting frustrated from the customer service they have returned the entire order but still we didn't receive the refund for the missing items.

When I checked with the customer care executive they are telling me that since my return request are high they can't processed my refund.

Could you please redirect me to the policy where the same has been mentioned. Just because someone has returned the product in the past they are not entitled to receive the refund for missing product

This is ashu
I am facing problem regarding to my product i had ordered a dresss that worth of 421 rupees.
I recieved the product too but it is completely wrong clothes i received n whne i tried to return the clothes they did not updated my delivery status of the product .
And when i told with customer care they always says pls wait for 48 hour they told me upto 3 to 4 days. Same. Things to wait for 48 hours.
Its has been 19 days but no resolution for my problem what the meesho is doing 😡.
And i have some proff too audio recording when they told me to wait 48 hour. Its hass been 45 days but ist still the customer care is doing nothing pls help me

I have received parcel from meesho of 1700 which i paid using phonepe. Inside it was just torn clothes i tired returning it but meesho app is showing product cancel and not showing delivery. Also i have returned 2 more parcels from meesho of 1800 rs. I didn't get any refund. I tired calling there help line but they simply say they can't help. In total i lost 4000 rs. And now i dnt know what to do

My name is payal Verma. I had ordered 12 W emergency rechargable LED bulb from meesho on 22 October in quantity 4 and total amount I paid is 956 rupees I received the product on 28 October they send me wrong product ( 9/10 w bulb ) so I tried to exchange the product but it is not processing then I applied for return and refund on 31 October. It is written in their website that your refund will reflect in 5-8 days but they didn't refund any amount and also they showing my refund amount is only for 1 quantity but I handover all 4 quantity so I called them on 8 Nov 2022 which is 8th day from return and asked for my refund and also why it is showing amount for only 1 quantity then they said their is Option for quantity. you should select for 4 quantity otherwise call in 7 days now we can't do any thing. So request them either return my money or provide me product but they said we can't do anything. My order no is[protected]. Please try to help me get my full amount of money 956/- back.

It is my humble request to go through my greviance. The pictures of order and invoice of the product is attached below please find

I have ordered 1 product in 2 quantities from Meesho order no:[protected]. While returning as I have not liked the quality of the product, I have selected quantity as 1 instead of 2. same got picked up from my address in 2 quantities. Later when I have checked that partial refund initiated from Meesho, I called them and told them the entire scenario and asked them to raise a complain about partial refund initiated from there end as I have mistakenly selected 1 quantity in place of 2. They have raised a complain that extra product handed over to their representative and as I have reported the complaint after 48 hours from the refund initiated, they are not going to refund my money. I have paid for 2 quantity and as i have returned both I should receive full refund. Please help me in getting my rest partial refund.

Attaching the screenshot of the conversation.

Regards,

Arpita Rari

Product shadowfax not picked up by delivery partner after return request he saying quality check not passed I want my money

I ordered kurti on 16th Oct 22, as per Meesho it has to be delivered 22nd Oct. But on 22nd Oct delivery guy from shadowfax called me for location. I have provided land mark everything. My address is within town most of courier delivered before even without call.

Disappointment 1: Delivery person not deliver, when I called evening he said today time over. So attempt tomorrow, next day onwards 3 days they do delivery attempt message but no physical action.

Disappointment 2: I have made call to Meesho and explain the situation. They promised to deliver next day. But next day too same fake out for delivery.

Cheating: After 27th Oct i called customer care for either return cash or deliver product. They are very much unfriendly, it will be processed in next 24-48hrs.
As on today 5th Nov, no cash refund or update. When I called customer care they are not responding to the point. Proposing further 2 days for refund.

It is totally unacceptable for non delivered product customer waiting for 15 days + to get refund, it is not legal obligation to Meesho to return? Customer care they do this to favor me!!!

When I ask to escalate my complaint no one willing to do, why such relactunce? Transferring call to another unknown language executive. It happened to me twice.

Twice they put my call on hold never pick again so call auto disconnect after few mins..

It is not cheating? Finally i hope one day according to your convenience you may return Cash.

Pathetic experience!!! I don't buy anything from Messho here after.

1 sep I placed two nighties 1390rs only one product delivered and remaining product not delivered still now, I didn't got the refund also 622+70rs
Pls initiate that refund to my account

With reference to,
Sub Order ID[protected]_1

I do reselling on meesho. I have ordered 3 quantity of silver bowl set each 157/- ( in total 471/-)

Sub Order ID[protected]_1

The order was placed on 10th October, 2022. And they delivery was made on 18th October, 2022 where they send only on quantity product which is also a wrong product of what i ordered.

So i called in meesho to take back the wrong item and send me 3 quantity of correct product for which my customer paid in cash the full amount including my margin (471+219= 690/-). They refused to deliver me 3 quantity products as only one was delivered to me so they asked me to place exchange for one product that came wrong and the other 2 quantity that didn't came for that money will be refunded to me by 27th October, 2022, which is 314/-.

But after 27th October also they did not send me the money and not even till now, after complaining they are sending me mail and saying they have paid me 182/- on 25th July which is wrong and makes no sense because the order was placed on 10th October, surprisingly they r just trying to avoid the mistake and not paying me my refund back. Also they send another mail saying they paid 157 to me on 19th October which is a complete nonsense they r trying to play as the order that got delivered first time was on 18th October and i complained the same day and they send me mail that they wl refund 314/- of other 2 quantity by 27th October. Also the stories they make do not even make sense as my refund amount is 314/-.

The company send wrong product to customer they mostly cancel delivery themselves you can check my account where i have pendings of complaints. And this time they r not refunding my money also. So i had to complain here.

The proof for my complaints are attached below.

Looking forward to a quick resolution from your side. I will be grateful if you can do this justice for me.

Hi,

I placed an order on Meesho on 18th October, 2022. The order was not placed however the amount was debited. I tried to connect with Meesho help center but to no avail. They show a message that I will be contacted within 6minutes, 10 minutes or so, but no one ever called or asked for anything.

This one way communication has left me with a great deal of irritation. I neither received the product nor the money. Above all, they are silent; no number to directly call their customer service. It seems as if these guys are befooling people to loot their money.

Please help me out.

Delivery company did not delivering my order and the is passed this very rude behaviour from delivery company

Useless ! rest if 2 ordees still pending for return already complained sub order id[protected]_1 & sub order id[protected]_1 ur fraud customer people said merged in this sane complaint number, wtf is happening

Meesho didn't deliver my pre-paid order on the given date and today on call they lied by saying they tried to deliver, I didn't receive any call from them. They cancelled my order and haven't refunded my amount yet. Their customer care is of no help.

Respected sir
I am romaisa from jammu and kashmir i have order a duppatta dress price 1609 from meesho in 28 august and due to wrong product delivery i have placed return reqest many time but product not pickd up after that i have cal meesho customer care and they provide me return address for self return. I have return the product to supplier on 18 september and sent return slip to meesho mail provided by customer care for refund of product and courrier charges.
But till date i have not recived my amount from meesho i have sent account statment that the amount not reflect in my account but i have no resolution of my complaint till date please sir i requested to you return my amount i am parmanent customer of meesho from last three years and i have face alot of problem please make my payment sir.
Thanks with regard

Been 2 months + post i returned the product.

I have returned the product on 18th August for order#[protected] as it is a damaged product.

I have been buying from Meesho for past 2 years this is the worst experience ever. Please look into the details and refund my amount as early as possible. I have shard proofs multiple times they keep sending same emails but no definitive date by which refund will come

Will look forward for your update soon. This is almost my 3rd complaint here as there is no response from Meesho. They raise complaint but no response for almost one month on that front as well.

I placed an order of Lehnga on 16th Oct and paid the amount via paytm UPI.
I got confirmation email from Meesho regarding the successful payment transaction.
But when I open the meesho app, order is not placed and I lost my money too.
I contacted the customer care but they didn't solved my isssue.
I need to get refund. Kindly do the needful ASAP.

I am highly disappointed with meesho customer service will not ever use meesho again in life also would rate poor everywhere and let everyone how pathetic yiu guys have customer handling .I placed an order on 28 september fir airpods placed an order for white received the packetbof white but inside it was black in color placed an exchange received black again and tbis this time product was defective one of the product was not even working, two times delivery guy came to pickup the order but didnt receive it says the order is mismatched as its black in color which is why he cannot accept it .I mean is this even makes sense if you are sending a mismatched product are we not suppose to exchange it? I got the wrong product with a different colour thats the reason i placed an excahnge but now they are not even replacing the order nor giving my refund pathetic service would raise a consumer complaint on this highly dissapointed will also attach the video o[censored]npackaging .I want my refund as soon as possible its been 1 month now.

Ordered 2 watches for 218/watch. But got only one watch on delivery. So we returned that order . WE GOT ONLY 218 INSTEAD OF 436.