Meesho Complaints & Reviews

I have ordered a smart watch(Boat) with Order ID[protected] and received a fake product in the name of meesho courier (as attached in screenshots) on 17th October. Instead of that I got a courier with six marbles packed and kept inside it. There is no label on the box and the outer Box is of amazon. Seems like someone wantedly kept the fake product.
Contacted Meesho customer care and they are saying that the order was not sent by them and rejected the refund claim.

Also the delivery partner is XpressBee and delivery Boy and Manager has provided all the AWB number and tracking status stating that product was given by Meesho.

Details of messages that I have received from XpressBee

[10/17, 16:32] XPRESSBEES: Greetings from Xpressbees!
Order:[protected].. from Online of Trendy FC M.., AWB:[protected] of Rs.1616.00 will reach soon.For query call:[protected], Pay by Cash/UPI.Xpressbees

[10/17, 18:43] XPRESSBEES: We have delivered your Online order:[protected] on 17-Oct to Prathima D, For feedback pls click fb.xbees.in/8jjee71d Xpressbees

They have collected money from me with amount of 1616/- . I need the refund amount. Please consider this as a Priority.

Sub Order ID[protected]_1 have placed a sadi & they deliver a garbage box (kachra of cloth) ...Till date not refund my money...Poor customer Care ...Not call me ...Poor staff ...Poor courier partner expressbees..

I had ordered a saree from Meesho. Order number is[protected]and courierid : AWB [protected] .It was delivered to me on 3rd 0ct 2022.
Since the saree was too old, I raised a return request for the same. The return was picked up on 5th Oct and the person did not give the pickup slip stating he does not have one. He took the returned product and went away.

Meesho then updated the status of the product as Return Cancelled.

When I raised complaint to their customer care, they said they had raised a complaint and asked me to follow up in 2 days.

I have been following up since then. Every time when I follow up they ask me to call after 2-3 days.

I raised the complaint, and they send me an email asking me to update the picked slip but so far all throughout my order picked person never give any slip.

Please help me with the refund of same.

Ordered kurtis but the items were sub standard. So placed a return request. Return not picked up despite several reminders. Customer service keeps telling that the issue will be resolved for sure. But it never happens. Nobody came for pick up

I have ordered dress from Meesho Exotic fashion. They delivered raincoat and short return or exchange saying quality check not cleared

I placed 2 orders among those i received one and i didnt received another so I placed a return for which i received refund of only one product and not for another now these people says i will not get refund for that due to high return on my account. I have few returns due to wrong or defective products and despite of accepting there fault they are making me suffer please look into this case and help me in my refund

I placed my order on 9th October 2022 for a Gown. "Sub order Id[protected]_1. But I received totally different product. I received a piece of cloth in the packet. Now my exchange request has been canceled. This is not expected from meesho. I want my original product or my refund.

Sir/Madam, I have ordered one San Disk memory card (64 gb) from meesho app and it got delivered to me on 05 July 2022. I used this memory card for less than 03 months and it got defective. I went to San disk service center for replacing the memory card but to my surprise San disk customer support team informed me that, this San disk memory card is fake & not original card. They refused to give me any replacement and also sent me email mentioning that, this card is not an authentic SanDisk brand. I called meesho and informed them the same and requested for the replacement of card as same was delivered by them, but they denied & rudely said, we can't do anything in this.

Please help to get me the refund or help to deliver authentic SanDisk memory card (64gb)

I placed an order for a study table from Meesho on 23rd September, and it has not yet been received till 17th October. Everytime I call the customer care number of Meesho, they say that my complaint is lodged and will be resolved soon. I have already made online payment and now I cannot even cancel the order as orders once shipped cannot be cancelled. The tracking link shows that the product has reached the delivery facility 7 days ago, but has not yet been delivered to me.

Meesho is a cheating company.They practice cheating with customer as well as sellers.As a seller I have beared a loss of arround Rs.100000.Actually they are very well organised their game plan for cheating and I am shocked to see that such fraudsters like Meesho are openly cheating the people in a country like India.People are well aware of their rights as sellers and customer still they are succeeding in their game plan.

I Have some proves with me regarding double deduction for reverse shipping fees for single order, No claims approved for wrong product in return, no claims approved for broken products, no claim approved for lost products .I have photos and videos of packing as well as unpacking for these orders which Meesho denied to action on, I have bank statements as well as seller support statements and communication screen shots through tickets raised .
On doing business on meesho platform i lost more than 2 lakhs of rupees in 3 months .
Now I have seen they do not take actions to improve mistakes but when you remind them their mistake they do more and more mistakes to hide old mistake.

if you can help n an way please tell me on sandeep.[protected]@gmail.com, If I found you trust worthy I shall provide you evidences and details.

Thanks

As i ordered an item called kisan vestoor trimmer line nylon cord for brush cutter with order ID[protected]_1 in meesho application by the account name Karthik ([protected]@gmail.com) where i ordered with 2 quantity they deducted amount of 2 quantity but they delivered only one quantity when I called the customer support they told they can't take complaint aganist that means they denied complaint giving an reason that i retured last 2 other products that's why they can't take this complaint then they also not given my another quantity amount also as they giving such a reason they gave one quantity and they deducted 2 quantity amount...plz help me to get that another quantity or another quantity amount plz help me government of INDIA 🙏

my gmail id [protected]@gmail.com

Money 1018 deducted from my account but order didn't confirmed. Transaction ref.No: UPI[protected]. Please do the needful.

I have placed an order on meesho
But it was not of good quality so I placed a return request but then the application showed that it cant be picked up and called it an unserviceable zone and asked to place a self courier so I had to do it
So I shipped the courier back on 23/08/2022 to the sellers address as per the guidelines given by the team Meesho
Through TrackOn courier I shipped the order back and also sent the courier slip to the meesho team on their official mail address and also informed them on phonecall and they asked me to wait for seven working days for refund but its been more than one and half month and I am calling them every week for refund and in return I just get another baseless excuses
Even When they asked I shared my bank statement
I am also sharing some details regarding the order
Meesho order number[protected]_1
Payment mode - cash on delivery
Product value - 576rs
Courier charges - 100rs

I purchased 2 wallets from meesho but i got wrong product so i request from meesho app but they didn't give me any resolution about my complaints. It's been more than 1.5 month. When i am calling them they just say that they raised the complaint and i will get resolution in 3-4 working days. And after 3-4 days later when i call them again their answer remain same that they will solve the problem in 3-4 days and this process is running over 1.5 month.

I have not received my exchange product which was picked up on 31st aug i have been calling them every alternate days from 2 months for update and the customer service agents keep on telling the same thing that they have raised the complaint and wait for few working days and now they are telling that they have sent update and marked that order was delivered on oct2nd i have called them so many times after 2nd Oct also but i got the same response and today they are saying that I won't receive my product and also the I won't receive any refund regarding the product worst customer care and also no proper delivery service please file the complaint on the meesho as they don't have the proper updation process and also the customer service agent who doesn't provide proper update and as per their update the product was shipped for out for delivery now I want my Refund because I'm waiting since two months

Respected Sir/Madam

I am Amit Nath, I bought a ladies anarkali cloths through meesho last 23 September 2022, Friday. But that product was sold to me through one of your agents her name keya khanna. Product arrived to me 4 days after ordering i.e. 27 September 2022. I am very happy with the product because I received it very quickly. But the problem is with my dress size. I ordered a size XL which didn't fit to my wife, so I told the agent I bought the cloths through the next day to replace it in L size, I went know there to get a replacement within 10 days. as such, I given a photo copi of the bill on 30th September 2022. After that the main problem started. Every day I ask him to replace my parcel but she keeps refusing every day after seeing the message. Finally, on 14 October 2022, I told her for the last time, she told me "I was in puja festival, I am on vacation, now I can't do anything even after seeing the message". By saying this she blocked me on messenger. Now you tell me how your agent does such an inhuman act even after I told him to replace her from the next day? However after all efforts failed I am contacting you directly to find out why my dress should be changed very quickly, otherwise I will have to complain to the department in the consumer forum. Hope you will give proper reply to my complaint and take action against it. Below I have given all the details of the conversation with her and attached the bill and order number.

Agent Name - Keya khanna
Mob no - +91 [protected]

Thanks
Amit Nath

I got wrong product and it is not picking up since from last 1 month

I have ordered carrom board combo on
3 Rd oct and got broken product on 9 oct i am very disappoint about this issue and i request to return on that day only next got notification in
WhatsApp link today got schedule of pick up 1 day miss 2 day miss and by with out calling the customer partner how can u resedule the order next day after got 4 days same got rejected by pick up partner i am sooo disappointed like this partner r behaviour and
showing attitude like this and yesterday got same procedure wt stupid like this xpressbees and meesho
At any cost i want to be return the product and should get refund to me i will keep on doing daily compliant on it or else clear it soon

I have placed the order on 26th September and it was supposed to be delivered on 8 October and today is 13th October still the product is not been delivered yet and the customer service is doing nothing