Meesho Complaints & Reviews

My name is payal Verma. I had ordered 12 W emergency rechargable LED bulb from meesho on 22 October in quantity 4 and total amount I paid is 956 rupees I received the product on 28 October they send me wrong product ( 9/10 w bulb ) so I tried to exchange the product but it is not processing then I applied for return and refund on 31 October. It is written in their website that your refund will reflect in 5-8 days but they didn't refund any amount and also they showing my refund amount is only for 1 quantity but I handover all 4 quantity so I called them on 8 Nov 2022 which is 8th day from return and asked for my refund and also why it is showing amount for only 1 quantity then they said their is Option for quantity. you should select for 4 quantity otherwise call in 7 days now we can't do any thing. So request them either return my money or provide me product but they said we can't do anything. My order no is[protected]. Please try to help me get my full amount of money 956/- back.

It is my humble request to go through my greviance. The pictures of order and invoice of the product is attached below please find

I have ordered 1 product in 2 quantities from Meesho order no:[protected]. While returning as I have not liked the quality of the product, I have selected quantity as 1 instead of 2. same got picked up from my address in 2 quantities. Later when I have checked that partial refund initiated from Meesho, I called them and told them the entire scenario and asked them to raise a complain about partial refund initiated from there end as I have mistakenly selected 1 quantity in place of 2. They have raised a complain that extra product handed over to their representative and as I have reported the complaint after 48 hours from the refund initiated, they are not going to refund my money. I have paid for 2 quantity and as i have returned both I should receive full refund. Please help me in getting my rest partial refund.

Attaching the screenshot of the conversation.

Regards,

Arpita Rari

Product shadowfax not picked up by delivery partner after return request he saying quality check not passed I want my money

I ordered kurti on 16th Oct 22, as per Meesho it has to be delivered 22nd Oct. But on 22nd Oct delivery guy from shadowfax called me for location. I have provided land mark everything. My address is within town most of courier delivered before even without call.

Disappointment 1: Delivery person not deliver, when I called evening he said today time over. So attempt tomorrow, next day onwards 3 days they do delivery attempt message but no physical action.

Disappointment 2: I have made call to Meesho and explain the situation. They promised to deliver next day. But next day too same fake out for delivery.

Cheating: After 27th Oct i called customer care for either return cash or deliver product. They are very much unfriendly, it will be processed in next 24-48hrs.
As on today 5th Nov, no cash refund or update. When I called customer care they are not responding to the point. Proposing further 2 days for refund.

It is totally unacceptable for non delivered product customer waiting for 15 days + to get refund, it is not legal obligation to Meesho to return? Customer care they do this to favor me!!!

When I ask to escalate my complaint no one willing to do, why such relactunce? Transferring call to another unknown language executive. It happened to me twice.

Twice they put my call on hold never pick again so call auto disconnect after few mins..

It is not cheating? Finally i hope one day according to your convenience you may return Cash.

Pathetic experience!!! I don't buy anything from Messho here after.

1 sep I placed two nighties 1390rs only one product delivered and remaining product not delivered still now, I didn't got the refund also 622+70rs
Pls initiate that refund to my account

Sub Order Number[protected]_1

this is sub order ids for which i received wrong return product when i claim for this they rejected my claim for above sub order id when i ask for reason they told
Based on past data, we have observed that the ratio of claims raised by you against your returns has been significantly higher than our overall platform levels. Due to this, we would not be able to process the claim against...

With reference to,
Sub Order ID[protected]_1

I do reselling on meesho. I have ordered 3 quantity of silver bowl set each 157/- ( in total 471/-)

Sub Order ID[protected]_1

The order was placed on 10th October, 2022. And they delivery was made on 18th October, 2022 where they send only on quantity product which is also a wrong product of what i ordered.

So i called in meesho to take back the wrong item and send me 3 quantity of correct product for which my customer paid in cash the full amount including my margin (471+219= 690/-). They refused to deliver me 3 quantity products as only one was delivered to me so they asked me to place exchange for one product that came wrong and the other 2 quantity that didn't came for that money will be refunded to me by 27th October, 2022, which is 314/-.

But after 27th October also they did not send me the money and not even till now, after complaining they are sending me mail and saying they have paid me 182/- on 25th July which is wrong and makes no sense because the order was placed on 10th October, surprisingly they r just trying to avoid the mistake and not paying me my refund back. Also they send another mail saying they paid 157 to me on 19th October which is a complete nonsense they r trying to play as the order that got delivered first time was on 18th October and i complained the same day and they send me mail that they wl refund 314/- of other 2 quantity by 27th October. Also the stories they make do not even make sense as my refund amount is 314/-.

The company send wrong product to customer they mostly cancel delivery themselves you can check my account where i have pendings of complaints. And this time they r not refunding my money also. So i had to complain here.

The proof for my complaints are attached below.

Looking forward to a quick resolution from your side. I will be grateful if you can do this justice for me.

Hi,

I placed an order on Meesho on 18th October, 2022. The order was not placed however the amount was debited. I tried to connect with Meesho help center but to no avail. They show a message that I will be contacted within 6minutes, 10 minutes or so, but no one ever called or asked for anything.

This one way communication has left me with a great deal of irritation. I neither received the product nor the money. Above all, they are silent; no number to directly call their customer service. It seems as if these guys are befooling people to loot their money.

Please help me out.

Delivery company did not delivering my order and the is passed this very rude behaviour from delivery company

Useless ! rest if 2 ordees still pending for return already complained sub order id[protected]_1 & sub order id[protected]_1 ur fraud customer people said merged in this sane complaint number, wtf is happening

Meesho didn't deliver my pre-paid order on the given date and today on call they lied by saying they tried to deliver, I didn't receive any call from them. They cancelled my order and haven't refunded my amount yet. Their customer care is of no help.

Respected sir
I am romaisa from jammu and kashmir i have order a duppatta dress price 1609 from meesho in 28 august and due to wrong product delivery i have placed return reqest many time but product not pickd up after that i have cal meesho customer care and they provide me return address for self return. I have return the product to supplier on 18 september and sent return slip to meesho mail provided by customer care for refund of product and courrier charges.
But till date i have not recived my amount from meesho i have sent account statment that the amount not reflect in my account but i have no resolution of my complaint till date please sir i requested to you return my amount i am parmanent customer of meesho from last three years and i have face alot of problem please make my payment sir.
Thanks with regard

Been 2 months + post i returned the product.

I have returned the product on 18th August for order#[protected] as it is a damaged product.

I have been buying from Meesho for past 2 years this is the worst experience ever. Please look into the details and refund my amount as early as possible. I have shard proofs multiple times they keep sending same emails but no definitive date by which refund will come

Will look forward for your update soon. This is almost my 3rd complaint here as there is no response from Meesho. They raise complaint but no response for almost one month on that front as well.

I placed an order of Lehnga on 16th Oct and paid the amount via paytm UPI.
I got confirmation email from Meesho regarding the successful payment transaction.
But when I open the meesho app, order is not placed and I lost my money too.
I contacted the customer care but they didn't solved my isssue.
I need to get refund. Kindly do the needful ASAP.

I am highly disappointed with meesho customer service will not ever use meesho again in life also would rate poor everywhere and let everyone how pathetic yiu guys have customer handling .I placed an order on 28 september fir airpods placed an order for white received the packetbof white but inside it was black in color placed an exchange received black again and tbis this time product was defective one of the product was not even working, two times delivery guy came to pickup the order but didnt receive it says the order is mismatched as its black in color which is why he cannot accept it .I mean is this even makes sense if you are sending a mismatched product are we not suppose to exchange it? I got the wrong product with a different colour thats the reason i placed an excahnge but now they are not even replacing the order nor giving my refund pathetic service would raise a consumer complaint on this highly dissapointed will also attach the video o[censored]npackaging .I want my refund as soon as possible its been 1 month now.

Ordered 2 watches for 218/watch. But got only one watch on delivery. So we returned that order . WE GOT ONLY 218 INSTEAD OF 436.

I tried placing order on Meesho App on 23rd Sept. I have paid amount of Rs. 5256 through SBI net banking. Money got debited from my account but order is not placed.
I have contacted Meesho customer care and explained the issue several times on email and on call. After many follow ups they said that "Order will definitly be placed if we receive money. As order is not placed, it means that we didn't receive money. So contact SBI net...

I had ordered for 2 items (Rs 880)but Meesho delivered only one item. I raised the Return and they paid only 440 Rs. I called helpdesk multiple times but they are saying due to high percentage of Return they can not proceed. But here I am not asking for new Return, its request to deliver the missing item.

I have been ordering products from Meesho from a very long time but from past couple of months I am facing problems with them. I have ordered a saree from September till date and every time i order the shipment is automatically cancelled without any prior notice and when I try to call the customer support for help they have always given me false hopes and they never tried to help me out. Atlast i had to file a complaint against Meesho for...

As I ordered two dresses in red and green colour..I have received both the dresses in red colour..but in the order status It showing as we have delivered the green colour dress...but I received both dress in same red colour..so I request to exchange this product and deliver me the green colour dress..