Meesho Complaints & Reviews

Iam a seller in meesho for past 2 months . my product is a cookware set and I send sub order number[protected]_1 to customer through meesho but customer returned informing it is a wrong product and when I received the product on 23rd nov 2023 in return I find its is a used old saree and I requested for refund but rejected claim saying the sides of packet not visible . everything is clear in video still denied . also another order number[protected]_1 customer returned the item on 8th dec 2023 but in that 2 box delivered only one box received in return and the other box is missing still they rejected saying delivered correct product and moreover I have to pay returns charges also . my 2 box is gone and more than 1000 fine for return . total loss

I ordered 3 items in same order and i received only 2 items and 3rd one is missing and looking at the package it can only carry 2 items and no more than that and upon calling meesho they are declining for refund or giving me the missing item with reason that it is not meeting there T&C where as on there T&C it says reseller are responsible for end to consumer delivery
Order number[protected]

Order ID[protected]

Order received of different size and different quality. Requested many times to meesho but meesho not responded...

Order ID[protected]

Order received damaged and different...

Im complaining about my refund that i ordered 2 pairs of lehangas costing 851 and 744 from same seller.I got products delivered on 8th and to my surprise i recived onlyone product but i paid 1595 to the delivary boy. I claimed missing product complain but still my issue is not ressolved the customer care people are saying they cant refund.

I ordered 2 pairs of lehangas from meesho from same seller but i got only product and i paid money for 2 .I complained to meesho and they are saying they cant give my money back of rupees 744 .Pls help me

Sir,
My Margin amount
has not Been Collected yet even after the Successful Delivery of the Orders and the Status is Still Showing "Margin Pending", So Kindly Resolve this Issue and Credit My Margin as Soon as Possible Otherwise I Will Stop Purchasing from Meesho....

Sir,
My Margin for Order No :[protected] and Order No :[protected]
has not Been Collected yet even after the Successful Delivery of the Orders and the Status is Still Showing "Margin Pending", So Kindly Resolve this Issue and Credit My Margin as Soon as Possible Otherwise I Will Stop Purchasing from Meesho.
Meesho Account Number : [protected]

Sir,
My Margin for Order No :[protected] and Order No :[protected]
has not Been Collected yet even after the Successful Delivery of the Orders, So Kindly Resolve this Issue and Credit My Margin as Soon as Possible Otherwise I Will Stop Purchasing from Meesho.
Meesho Account Number : [protected]

I ordered a crop zipper jacket. But due to size issue, I placed an exchange order for a larger size. Now, a completely different product was delivered on exchanging and they are not accepting return and refund.

Order I'd[protected] is marked as delivered on 02.12.23 but I have not received that product

It couldn't accept the return request

Hi
i am a seller on meesho. One of the customer returned the order claiming incomplete product, but when I checked returned order it was complete and correct order. Now i had to ship exchange order for returned item as well as i was charged 185rs for return shipping ( for 160rs order item ) even when order item is right.
Now i am not sure why customer exchanged right product but isn't meesho supposed to ensure that only genuine wrong/defective products are returned to seller for seller has to bear return shipping charges, cause some delinquent customer who misuse this easy return cause loss to seller.
So I complained about this on meesho seller support with unboxing video. Meesho called me, i explained the issue and the person on other end just ends the call. They are not calling back nor responding via text.
please help. Return shipping for no real reason is unjust especially when return charges are so high. 185s is my profit from 4 orders on meesho .
I am attaching unboxing video, link of product order by customer on meesho, order details, screenshot of meesho seller support etc.
link to product
https://www.meesho.com/sukh-samridhi-gulab-guggal-chameli-kesar-premium-dhoop-st...⇄

product contains 4 X 100gms of dhoop sticks

Complaint Against Misho - Order ID[protected]_1

Dear consumer forum,

I am writing to file a complaint against Meesho regarding my recent order with the Order ID[protected]_1 for the product "A4 Copier Paper 70 GSM 500 Sheets For Office and House Use."

I placed the order on 21st November, with a shipping date initially stated as 23rd November. However, this date was later changed to 24th November, and despite several assurances from Meesho’s customer service, my order was not shipped until 27th November. Later on, the order was eventually canceled.

What adds to my dissatisfaction is the fact that the product's price at the time of my order was 189 rupees. Meesho is now listing the same product at 366 rupees. I feel cheated as I paid the agreed-upon price, and it appears that Meesho is cancelling orders selectively based on subsequent price changes.

I urge you to investigate this matter thoroughly and take appropriate action against Meesho for their unprofessional conduct and apparent violation of consumer rights. Such practices are not only deceptive but also harm the trust consumers place in online platforms.

SS attached for ready reference,

Kindly look into this matter.

Sincerely,
Fazeel Khan

Hi,
Kindly help at urgent by as from about a month Meesho is misguiding in more than 100 call/chats/emails & doing mental torture by doing frauds as:-
1. Order ID:[protected]_1 (Online payment of 2 Items of Pink Duppta set)
2. Booked date: 31 October 2023 (i.e., amount 1105 INR paind online at same time)
3. Currier given only 1 item in place of 2 on 3 Nov (Which is again a fraud)
4. Reported the Meesho Customer care at same time and raised numerous requests & complains (Tracking ID: R[protected]FPL Courier: Shadowfax)
5. Pick up of 1 item done on 5 Nov it self and also shared the receiving to Meesho
6. Till date still struggling to get the whole refund amount (i.e., 1105 INR)

I ordered a green denim jacket from my sister's account it's estimated delivery date was 22nd of nov but on friday 17th of nov I got an update that my product is out for delivery I recieved a call from delivery agent he said sorry I can't deliver it today will do it tomorrow and he marked it as door closed next day I waited and called him he said I will come when after Some time I again called him he said I am on Leave will deliver it tomorrow...

This is very pathetic to inform you the way your delivery boys are talking to the customer.

Today my parcels gonna deliver and delivery boy called me i was on a differet call so when i finished my call i called him back thrice which he disconnected.

Now he is messaging and threatening me that i will cancel your order and we dnt have time to deliver the order

Check the screenshot below which i...

I ordered Non-sticky 750WIron Press in 10 numbers (order no.[protected] however I received only one piece.
Then after few days I complained about same and was asked to link my account. I did so and in the process my 7 day return period crossed. I complained again and was told now nothing can be done.
I spoke to three customer care executives whom I asked to connect me to their senior who could guide me the way forward because I am genuinely complaining of missing quantity and have paid my hard earned money for 10 quantity of the product. But no one connected me saying senior will also not be able to help and put me on long hold coming back all the times that senior is busy. Meesho please let me know who in your company will help a customer to provide a RESOLUTION of genuine problem. No one is ready here to provide a solution

I have been delivered a broken product and we have raised for return but delivery agent is not picking up the product and saying it’s too big will pick up next time . The very next moment they are mentioning in the pickup fail message that quality check has failed. We have complained there customer care but not getting any resolution.

I ordered badsheet on messho website online but when It get delivered on 6 November then the quality is very bad and also the design is not same as shown in online site
Comparing to this badsheet the cost price is also high
I was try to return this product but nobody will come. SO, I request you to take your product and give me my money