Micromax Informatics Complaints & Reviews

Due to some technical reasons of network in my phone, I gave my phone to Micromax service center (Rudrapur) for repair (in warranty) on 14/12/15. I was given a time period of 20 days but more than 45 days passed by and I didn't get any reply from service center about the phone. 2 weeks ago I got a call from Micromax stating that my phone has reached the service center and I could go and pick it up from there. So I went and there I received a completely different model phone (A104), as expected I refused to recognize my phone and said this is not my phone and the person there said company sent this phone as a replacement of your phone. What the crap was that !? I had my wonderful Android one with the latest build of android, with its blazing fast speed but now I was stuck with this stupid canvas fire. I called the customer care and they requested me to email the issue. I emailed it and I got a reply stating that I should go and post the problem on the website http://micare.micromaxinfo.com and I did so but till date there is no reply..

Sir, I have submitted my phone for repair in warranty period. nil response has been give to me about repair status. details of complain is appended below :

Name- Vikram Rai
Mob No-[protected]
Model Code-SERMOB042
Problem Reported-4101 power does not switch on.
Jobsheet Date-16 Dec 2015
Dealer Adress- SP Mobile Solution, Ahmed Building, Fancy Bazar, Ghy-781001

I was purchased a device Micromax A096 dated on 14 aug 2015, letest os 5.0 lollipop version Wetch IMEI No. [protected] a & [protected] at cast of Rs. 6500/-, (documents are attached below) it was corrupted dated on 15 Oct 2015. Then i gived for maintenance they called me again within 30 days, (complain no. NO[protected] ofter 46 days on 01 dec micare was provided me another device these is very old and attrited with old os 4.4.2 kit Kat version, in witch device some features are not proper working or supporting, within last 4 days I have faced many times of hanging problems, so kindly exchange these device.
It is a humble request sir.


Complain no. NO[protected]
&
Complain no. N[protected]

Dear Team,

it's horrible to buy your mobile . actually bought a mobile in september and after few days got stucked with display so given in your care center in Yelehanka ( bangalore ) but after 3-4 month i didn't get my mobile . when i was calling care executive are telling its sent through curior but now they are telling you received which is disaster for me that someone are telling to me like thief . i felt very bad and decided to go in consumer court and claim 5-10 lacs rupees for this such a terrible words that " you got your mobile. but same days i got a call from micromax that your will receive within 3 days but now after 6 days i didn't get my mobile. so now be ready we will meet in consumer court by next week.. i kept quite because micromax is Indian company but now its enough

Thanks
Sanjeev
+91 [protected]

Maine yureka phone liya tha jismai sensor ki problem aa gai thi to Maine use bhajan pura Delhi service center valo ke pass jama kara 9/1/2016 ko unhone muje 20 din ka tym diya aaj 13/2/16 ho hai hai lekin muje ab tak phone nhi mila hai mai customer care pe phone kar ta ho to vo muje tym pe tym de rahe hai pls help me

I purchased the micromax phone X699 having the Item ID:[protected] on 27th January 2016 through eBay and got the phone around 31st Jan 2016 but facing the problem of very low sound. All my relatives complains for very low volume sound. I told eBay to return or exchange the product but eBay replied me to get the DOA first. Then I went to the micromax customer care for getting the DOA. They refused to give me the same and checked the phone after that. Their engineer checked and told me that this is the highest voice of this phone. And making us fools by saying that voice is good. But this voice is very low as compared to other mobile phones.
As I am facing problem and this is not appropriate for me to use this phone. So please give me the DOA or exchange the phone with any other model.

I request to micro max customer care department that please give my phone back my job sheet no is(no[protected]

Charge point not working. Poor response from tollfree or online.Email given, direct comp given. Worst service. Comp no.MMX[protected]. Compliaing on Public domain now like facebook etc..

Kind attn- smriti
i hv submitted my phone to haridwar service center on 16/11/15, under job sheet no. E[protected] and after so many follow up micromax give me replacement as another phone i.E. Canvas a350. This phone is not in a working conditions as it is frequently hanging and automaticly switch on and off.
Micromax did a fraud with me they gave me a damaged phone and continusely harassing me mentally as well as monetary.
Shame on a company like micromax.

I have submitted my phone on 11th january 2016. My jobsheet number is: N[protected] but didn't received yet. The service center name is Hans services in sector 16, faridabad. The service center employees always tried to make false promises and fool me.

I request to micromax customer care department that please give my phone back my job sheet no is (n[protected]-[protected] .

Three months are gone and you are not able to repair or change that phone .Is this the way you handle your company ...Shame on you

On 25 june 2015, I bought a MICROMAX E311 CANVAS NITRO 2 G Smart Mobile Phone from Hari Om Custom Collection, Borivali (East). The First time My Phone Has been submitted in Micromax Authorised Service Center on 15 November 2015 to 4 December 2015 but Problems are not Solved. & 2nd Time My Phone again submitted On 08 February 2016 to 10 February 2016 & Currently 3rd time My Mobile Phone again submitted On 12 February 2016 in Micromax Authorised Service Center M/S BHAGVATI MOBILE, SHOP NO. 201, V-STAR MALL, BORIVALI (WEST) under Jobsheet No. W[protected] Due to Some of Issued in Mobile Phone.
I have discovered that the phone has the following problem – Phone Look Up, Phone Not Responding, Phone Hang Again And Again.

I Purchased Micromax mobile NITRO A311
within 30 days problem start in mobile (Heat up, Restarting and hanging)

I contact Micromax costumer care center on dated[protected]. They assured me that we will replace your phone with new one within 15 days.
after that 3 months have been passed, i am waiting for my mobile phone replacement. When i contact costumer care they always reply within days your mobile will be replace.
contact details when i call/visit costumer care center

Date Reply
02-01-16 within 7 days u r mobile will be replaced
06-01-16 within 7 days u r mobile will be replaced
10-01-16 within 15 days u r mobile will be replaced
20-01-16 within 7 days u r mobile will be replaced
29-01-16 within 7 days 100% sure sir u r mobile will be replaced, it is on final stage and our senior representative call you for updates. (Never call)
08-02-16 within 15 days u r mobile will be replaced
12-02-16 within 15 days u r mobile will be replaced

i can't understand their definition of 15 days
please help me how i can get back my mobile/ Refund

Costumer care no.:- [protected]
Mobile owner:- Harender
Complain no.:- N[protected]
Mobile model No.- Micromax Nitro-A311

I have lost my Micromax mobile on 25.01.2016. IM_IMEI : [protected] and S_IMEI : [protected] . Please help me to block the mobile ASAP.
Sushil Singh
[protected] Vapi

Hi,

Further to my complaint with you reg my lost mobile on 10 Dec 2015 ref
no.MMX[protected], I had filed Police compliant.Please note down
my complaint ref -BTP1504532.

Plz note my IMEI code of my lost mobile

M_IMEI1 [protected]

S_IMEI2 [protected]

Plz confirm blocking my mobile phone per IMEI code shared earlier.

I am yet to receive any response whatsoever from Micromax reg my lost mobile compliant for last 3 months

Appreciate your action.

Thanks
Partha

I had given my mobile phone to M/S Mobile Garage, Shop G15, Opp Tato Hotel, Gerra Building, Patto Plaza. The phone refused to switch on and the company told me they would be sending my phone out of state to fix it since they wouldn't be able to do the repair in Goa. It has been 3 months now and they still haven't given my phone back. They keep telling me it will take 1 week when I call but nothing has changed.

My Micromax A120 mobile has stolen today evening with IMEI nos..[protected] and [protected]. Please block my mobile if possible.

Sir plz stop this on my no. [protected], don't send thish type of sms & plz deactive my imei registration on my number...

I'm purchased Micromax E455 4G mobile. This mobile doesn't support to 4G.
I try to Customer care there is no resonance.

Regards
Balakrishnan
[protected]

Micromax Canvas XL2 A109 - 4 GB - White - Smartphone + 6 Months Manufacturer Wa
07 Feb 2016
[protected]
rockingdeals-technix

at the day of delivery, they said that this item is out of stock, its too bad