Micromax Informatics Complaints & Reviews

I am facing the same problem with same handset...A106.i hv submitted myphone at service centre in boriwali West (near by platform no.6) on 07December 2015 aand still they are not ready to return it back.i got twotime message from micromax India stating that job sheet now[protected] has been repaired please collect it from the servicecenter, when I went to servicecenter and asked about my mobile they said tome that ur handset not yet repaired and it will take extra 15 days..Theyare harrassing customers like anything. And they aremaking us fool andthey are mumbllig that they will returned it back with more additionalinternal problems and I don't have choice to repairedit because till thetime my warranty will be over ...we need justice where exactly we are, R uguys making us fool like this or should we move in other choice..Micromax company is just looting people of INDIA...My no. is[protected], I request to micromax executive please do the needfull or call me back as soon as possible morning 6am to 4pm.due to my job

I am waiting for my cell by last 25 days the tat of 7days has been over, A worst experiance with u and ur cse agents too they dont knw how do talk.Finaly m asking for my cell and how much time more it will take now i would not suggest any my friends to buy micromax i knw i will not get satisfaction by this mail also because whole system of micromax is disgusting.

My headphones have not been replace yet .i have submitted in care center 25 days ago.they said me 4 days more to weight .this is very embracing .

I submitted my micromax khight A300 on 6th august 2015. which jobsheet no. is N[protected] after a long time i have not received my handset. during this time i visited your customer care center jhajjhar more then 30 times . last one month your center is closed. previous two time i send my complaint but u have no response.

I have given my problematic Micromax Nitro A110 for service on 28th September 2015. My job sheet ID is[protected]. Whenever I contact the service centre they said that I will get my phone in 10 working days. Almost, 3 months went but I did not receive my phone yet. Previously I sent a legal notice to Micromax head office (90B Sector-18, Gurgaon, Pincode 122015 Tel: +[protected] but there is no response. Also, I have sent mail to Micromax but they are not responding at all. Please consider and give me the replacement phone as early as possible.

I purchased the above mentioned laptab on[protected] from Unit No 628, 2nd floor, GIP mall, sector-38A Noida for rupees 14, 500/-. Its touch-pad stopped working on 28th November 2015 evening. Since then, I am continuously calling its premium customer care executives, have even written on its Facebook page where I was given assurance to get my problem solved, but it has been almost a month now and nothing has been done to solve my problem yet. They just give assurance to replace its keyboard but not doing it. I am a writer/editor/translator and due to it, my all projects are pending and I have to bear a great loss. I am really fed up of the poor and such irresponsible attitude of Micromax authorities. If they are not paying any attention to the problem of a writer, what would they do with the problem of people who are unaware of their rights? Because of them, I have said no to many projects as without a working touch-pad, it gets tough to operate a laptab.

Its been 41 days today i have neither received my mobile back nor replace by the company. please see the below mail i have written; Hi Team i have submitted my mobile Micromax Gold A300 Job sheet id is E[protected] on 13th November 2015 at M/S Paradise Telesoft Pvt. Ltd., Main Chakrata Road Near Hanuman Mandir Dehradun. (Contact No. of Service Centre [protected]). I had given my mobile for service due to Power issue (it wasn’t turning on), and Service Centre informed to me that its data card is damaged and they are sending it to Delhi to repair andwill take 20-25 days. It was on warranty period and was bought on 28th January 2015. As I wanted my mobile to be rectified on urgent basis I was keep on following up about the status of my mobile but I was receiving the same answer every time that you will get the mobile after 25 days, and then I called up after 25th day on 07th December 2015 than they said it will take a week, I asked why they didn’t have any clue about the status of my mobile. I finally went to the service centre and enquire about my mobile I spoke to the lady Ms Khushi who was the in charge, I asked how many more days will take, she was also speechless and cannot explained, I asked her to show me all the correspondence with regards to my mobile which she showed it to me and I was surprised to know that there was only one mail sent by the service centre to Delhi and that too on 07th December 2015, after 25th day, the day when I followed up. I spoke to the owner of the Service Centre neither he is having any clue nor he is ready to support, rather he was saying they are not allowed to share anything and gave me the number of Mr. Vinit Pandey([protected]) as per the service centre he is looking after for all the Service Centres, I tried his number but he was not picking up the call. Seriously this is one of the worst services and you do not seem to be proactively act on customer requests /complaints and no one bothers to look, poor after service from Micromax. this has become a long long wait and i feel like I am befooled, grave mistake by me trusting the product of Micromax...I don't know what the solution will be now...guess I will be approaching consumer court...if I don't get the full refund/replacement. Hope you will intervene and I will get the mobile asap. Your reference no is SER[protected] Shisheer Chandra [protected]

I'm using Micromax A069 handset. Fewdays ago I've reset my phone. From that day whenever i use net by data or WiFi there is regular appearance of ads on my screen. Due to this i'm not using internet properly. Please suggest me. This is not happening in my phone only also in many Micromax handsets. PH no -[protected]

I had given my cellphone for repair at Bangalore jayanagar service center and its almost 2 months and they are not repairing it every time i call them they tell me that your mobile part is on the way we will definitely repair it by next week from the past 2 month i am without mobile now when i called them today they said we cannot tell till when i will get my mobile because now its now in their headquarter and they cannot return to me it also now what should i do?? please look into this matter i ma giving yo my job id and mobile model job id[protected] model-E313

Both SIM slot is not reading any SIM and memory card too. Previously I was facing problem with second slot which was for memory card and optional for SIM. I submitted this phone to service centre in September-15 n get in starting of November-15. I purchased this phone in May-15. Total wastage of Money for me. Kindly resolve the problem or Exchange this mobile with New one.

Dear Sir, Your Gorakhpur Service Centre at Khoya Mandi is worthless. I have given order of camera lense of My Mobile (Model A 106) 16 days back but I am yet to recieve it. when I call at service centre, Executives respond in very casual Behaviour. I have got fed up going to service centre and calling your Executive without getting result. I request you to kindly intervene into the issue. Rgds Feroz Haider

My name is Debanjan De, I have bought a Micromax TAB P690 from Amazon on 29/07/15. After few days the TAB got switched off and we gave it to their service centre for repair on 24/08/15. Attached is the job sheet. After that we have followed up with the service centre and got the TAB on 10/11/15 which is more than 2 month after giving it for repair. So after using it for 18 days, it again got switch off and we gave it to their service centre on 30/11/15 . Attached is the 2nd Job Sheet. They confirmed me that they will return it within 7 working days. But till date - 22/12/15 I have not received any feedback from them. As this is the second time it is occurring, the service centre as well as their customer care people also promised us that they will extend our warranty / otherwise they will give us a new tab in replace of it. But all of their commitment are in vain. We are really upset with their service. Please help us. Debanjan De - [protected]/ [protected]

I have not accepted( This happen second time I have write to micromax many many times) your second hand hand set which is not required for me Please provide Me mY IEMI hand set or new one. Micro max A 310 Canvas Nitro -White New Job Sheet No - W[protected] IEMI -[protected] Regards, Babasaheb Shinde [protected] I have TAKEN LEGAL ACTION AGAINST MY COMPLIANT THIS IS MY ONLINE COMPLAINT NO- FOR YOUR INFORMATION. Consumer Help line -Dehli Consumer Complaint NO -638861 BABASAHEB SHINDE [protected] Thank you! Your reference no is SER[protected] Thank you! Your reference no is SER[protected] Thank you! Your reference no is SER[protected] Thank you! Your reference no is SER[protected] Thank you! Your reference no is SER[protected] Micromax is Cheat ot Cunsumer Court also Thank you! Your reference no is Thank you! Your reference no is SER[protected] Thank you! Your reference no is SER[protected] Complaint NOT Resolved As per our conversation with Babasaheb Shinde (the complainant), the complaint has NOT yet been resolved. Reason:Customer said he didn't get his phone back. Please look into this complaint again so that it gets resolved quickly. A copy of this mail will also be sent to the complainant. Please reply to this email if you have any feedback. I have call to Chakan Service Centre At with every week min. 3-4 times but till date complaint pending Company not taken any action only told wait & wait. I have Purchase 310 A Nitro on[protected] Mobile Problem occur on July 2015 End Mobile Submitted on 5 Aug 15 Till date No any Action taken Micromax Service Center Please refer attached details Micro max A 310 Canvas Nitro -White Job Sheet no W[protected] 14 OCt New Job Sheet NO- W[protected] IEMI -[protected] You have Cheat to Customer & growth the Company

I purchased one Yu Yureka Plus Moondust Grey - B011hy371E - IMEI [protected] through amazon on September 08, 2015. After some time the instrument was found to be a faulty one . The memory was gone not functioning properly. As per customer support of the company, I deposited the same with the service cente at B.R. Services, Lajpat Nagar, New Delhi on 2/11/2015 with the Job Docket No. N[protected] dated 2.11.2015. Till date neither I received the mobile back or replaced it with a new one. I am at a losers end. Pl. solve my problem without taking more time.

I have purchase this tab from SKmobile, Bareilly UP vide INV no 3370 dated 09 Dec 2015 and the tab is registered on 20 Dec 2015 online. the tab M_IMEI 1 : [protected] and S_IMEI2:[protected]. complaint: when I switch off the screen by pressing the power botton once, it goes complete shut down automatically. To wake up the screen then I have to follow the switch on procedure by long press the power botton .

I have purchased Micromax A300 gold on 19 January 2015 . On 14 October 2015 mobile screen get blank and on 15 october i have submitted my phone in micromax service center situated at lalbag lucknow under the JOB Sheet no - N[protected] dated 15/10/2015 for repairing which is under the warranty period. I was given a period of 10 days to collect the said mobile but regret to say that till date i have not got the mobile. I have visited the center 2-3 times and made many calls to your center and customer care to know the status of repairs but every time i am given a new date for the next 10 days and also mailed you many time regarding this issue. i am really disappointed by your service. please provide me suggestion now what to do to get my phone thank you Abhinav Rana contact no :- [protected] abhinav.[protected]@gmail.com

Sir my jobsheet no. E[protected] i was submitted my handset 8 sept 2015 after 3 month later my handset had not been repaired many times i had called the micromax customer care number always said that your handset is under processed and handset will be delivered with in 10 to 15 days so sir plzz take some action

Mobile handset canvas knight A350, any charger is not connecting to mobile since from 20/12/15, i hav epurchased it in may 2012. also i have tried to custtomer care toll free no but they havent responded well and you are saying [protected] is your toll free no but i have been charged 1rs/min cal rate... I am totally unhapy with ur services...my no is [protected]

Maine apna micromax set CANVAS GOLD service center me 03.11.2015 ko subbmit kiya tha bt ab mai jab jab waha call krta hu to mjhe bataya jata hai ki server down hai...pls tell me...kya maine 100 baar call krne k liye hi set purchase kiya tha kya...for any more information pls contact [protected]

Last November i buy New micro max E 455 phone. charging above 2 Hr mobile Was heat at the same time mobile hanged . pls clear my issue my contact num [protected]