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Updated: Oct 6, 2025
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Micromax Informatics reviews & complaints page 156

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H
H N Shah
from Mumbai, Maharashtra
Dec 24, 2015
Resolved
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Address: Gurgaon, Haryana, 400097
Website: www.micromaxinfo.com

Your Malad west ASC officer is untrained because they use unfair language they don't know how to open back cover & how to remove Sim card & memory card from devise They have return unrepairable pcs & after too much follow ups they taken request 7 inform me to collect after 25 working days also not ready to give stand by hand set Also not ready to give computerized Job Sheet Given us Hand written Job Sheet Vide Work Order No-1886 Dated[protected] IMEI No-[protected] Model No-A064 Bolt We Required Compensation for Spoiling Too Much working hours by your ASC officer Required Your Complete Support Harshad Shah M-[protected]
Feb 11, 2016
Complaint marked as Resolved 
Reference No. SER145106328615 Dear Sir/Madam Kindly Note my Complaint not solved till date otaooy DiRe: Complaints against Micromax Informatics Ltd. & MMX Check Points Dear Sir/Madam, KINDLY INFORM YOUR SENIOR MANAGEMENT TEAM I AM NOT COLLECTING DEVISE from service center TILL I AM NOT GETTING PROPER RESOLUTION & compensation FOR MISBEHAVOUR & SPOILING MY VALUABLE WORKING HOURS I have Registered Complaints under http://micare.micromaxinfo.com vide Reference No. Vide Reference SER145106328615 as on 24-12-2015 still not received Proper Resolution Kindly Refer Below Trailing Mail Reply Received from Micromax Care Team is not match with Complaints Registered Complaint under http://micare.micromaxinfo.com against Micromax Informatics Ltd & Micromax MMX check Points Vide Reference SER145106328615 & This Complaints was pending from 25-December-2015 Totally Dis satisfied Services From Micromax Informatics Ltd because Still Micromax Care Team not getting Time to Resolve My Complaints Last Time I have received call on My M-9821306151 from No. +911243320100 as on 25-01-2016 15:38pm due to Network Problem officer commuted to call me at 5:30pm but call not received Before That I have received call on My Mob. No-9323596512 as on 21-01-2016 at 03:51pm & officer committed to give Proper support within & call back with in 24hours with proper Resolution but Still Not Received Resolution From Micromax Informatics Ltd & Micromax MMX check Points Kindly Note an early action in this matter will be highly appreciated as any delay can escalate the matter further. ---------- Forwarded message ---------- From: Micromax Support Date: Fri, Jan 22, 2016 at 12:22 PM Subject: Re: Still You Have Not taken any Action To: [email protected] Dear Harshad, Greetings from Micromax!! Reference to your ticket id- 223165 We deeply regret for the inconvenience caused to you at our service center This is with reference to your telephonic conversation with one of our executive, we would like to inform you that your device is ready at the service center. Also like to request you to kindly collect your device from the service centre. For more Information on Micromax Products please visit our website: www.micromaxinfo.com. Assuring you of our Best Services. Thanks & Regards, Neha, Micromax Care Team
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    narain1995
    from Chandigarh, Chandigarh
    Dec 24, 2015
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    Address: Unnao, Uttar Pradesh, 209861

    I have purchase a micromax mobile through flipkart on 12.03.2015. mobile is proper working in month but not smoothly. we have contacted service center M/s Meghana Infotech, Mall Road Kanpur 3-4 time in last 6 month. But the mobile is not properly ok, service center is talk for company is not taken back and replace. you are requested to kindly replace the mobile immediately and proper response as early as possible. The above mobile is inbuilt battery, you are also requested to kindly replace the mobile without inbuilt battery. Shiv Narain [protected], [protected]
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      K
      kirodian
      from Delhi, Delhi
      Dec 24, 2015
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      Address: 575025

      I have purchased micromax e455 3 months back on flipkart, , ten days back my mobile start ted hanging, its was not showing my sim availability and later it got switched off, i went to service center in mangalore, that guy asked me to register a complain on your costumer care number, which i did and my complain no is ser[protected].but there was no response from your side till today. when i called customer care, he said he will give online instruction, but how can i perform any instruction when my phone is not even switching on. So i want the replacement for this phone as early as possible.its bad that the phone not even three months old is having such problem, i didn't expected this type of product from your brand, send me a replacement as early as possible
      Micromax Informatics customer support has been notified about the posted complaint.
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        R
        Rajendranathnath
        from Bengaluru, Karnataka
        Dec 24, 2015
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        Address: Kolkata, West Bengal, 700001

        It is to inform them with great concern that I did purchase the Micromax Laptap Model No.LT666 in May 2015. Within 5 days of purchase, the Screen got damaged and went out of order. Then I informed them customer care for needful. and the product was duly replaced with a broken screen and the problem got unresolved. Accordingly, I informed them again and thereafter DTDC personnel took back the material for replacement. Till date I am sorry to inform them that I have not been favoured with replacement. The DTDC challan is enclosed as ready reference. Request them immediate intervention so as to enable me to get replacement of the product without any further delay to avoid litigation in appropriate forum. But no step of my mail. I request please help me Thanks & regards Rajendra Nath Nath [protected]
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          nikamdeepali
          from Pune, Maharashtra
          Dec 24, 2015
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          Address: 411038
          Website: www.micromaxinfo.com

          I had purchased this module on 24th July 2015 but immediately display was already with many White & Black Lines which were appearing on the screen. So we returned it with Micromax service centre on 18th Aug.2015 where we got worst treatment from service centre & from MICROMAX COMPANY. At last I got my cellphone on 8th Dec.2015. with BLACK COLOUR DISPLAY in replacement of WHITE COLOUR DISPLAY. NOW AGAIN THE BLUE LINES are visible SINCE TODAY (I.E. 24th Dec. 2015). Inspite of complaining several time to consumer forum still did not get a positive response. I request you to take some serious action against them for which this forum has been started for customers satisfaction.
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            र
            राइज़िंग ठाकुर वैभव
            from Bengaluru, Karnataka
            Dec 24, 2015
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            Address: Hamirpur, Himachal Pradesh, 177001

            Respected Sir / Madam I had bought Micromax A99 Mobile, Canvas Express (HotKnot) on 18 May, 2015 from M/S. Trade Next, Swami Dayanand Chowk, Near IDBI Bank, Hamirpur (HP). The Cash/Retail Invoice is attached hereby. The mobile-phone was not even working properly during the initial week of purchase (i.e. while dialing a number, if you press 8 it picks 0 instead) and I had informed the same problem to the person from whom I had bought the mobile phone. Now, the mobile phone is not even getting started. They informed me to contact yours Authorized Service Centre at Hamirpur (HP), i.e. M/S Parv Communication, Shop No. 6, Amati Devi Complex, Back Side Raj Jeweller, Near HDFC Bank, Hamirpur (HP) - 177001. The problem reported was identified as: 4101 Power Does Not Switch ON, and the estimated amount of Rs 3891.20. The mobile phone costs Rs 6, 999 and the repair cost is approx Rs 4, 000; while the product is under warranty. Kindly sort out this issue ASAP. Thanks and Regards
            +2 photos
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              S
              Sunil Kr Pal
              from Mumbai, Maharashtra
              Dec 24, 2015
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              Address: 110091

              Battery charge 60% and above but show given bellow message and after that swithoff mobile "please remove battery low or high temperature in micromax canvas turbo A250 issue" when I go server center ("Shop No-1, GF, Dharampali Palace, Near Vinayak Hospital, Sector -27, Noida, Noida (Delhi/NCR), Delhi/NCR") he tells me software issue and 250Rs charges, I give him but after that problem same as previous.
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                N
                nitinkr
                from Delhi, Delhi
                Dec 24, 2015
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                Address: New Delhi, Delhi, 110085

                Respected Micromax team, I have purchase a micromax phone Model no. E-471 (knight -2 ) vide IMI no. [protected] on dated 18.07.2015 ...But now phone is switch off after the hang ...i have complaint online on Toll free no.[protected] but they said you will get the call within 24 hours ..but still i have not get any call after over 24 hours from Micromax Technical Team ... Kindly give me placement of phone today only ...
                Micromax Informatics customer support has been notified about the posted complaint.
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                  R
                  ravi soni hr
                  from Delhi, Delhi
                  Dec 24, 2015
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                  Address: Jaipur, Rajasthan

                  I Am Ravi Shankar Soni, Jaipur. Job Sheet No : W[protected]. Mobile No [protected]. i submit my micromax yu unic-YU-4711 handset on 15/11/2015 to repairing. Till i not get my repair mobile back from service center. So many times i call the Customer care. They gives me answer like that U r mobile reach u within 05 days. But after 40 days i have nothing. The staff said me that your mobile is in our warehouse & it will be reach tu you within 05 days and our Senior call u for more help but i got nothing till date.So i request again to micromax please gave me back my money velue.
                  Micromax Informatics customer support has been notified about the posted complaint.
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                    S
                    Sgsekar
                    from Tiruchirappalli, Tamil Nadu
                    Dec 24, 2015
                    Resolved
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                    Address: 620016
                    Website: Snapdeal

                    I bought Micromax canvas Q380 on 13-may-2015 through snapdeal. After i switch on the mobile, the right side display shadow was obtained and i contact the micromax costumer service and they gave trichy service center number and i hand over the mobile to trichy service center on october-17-2015 . still im not getting any response from them, so the distributor officer take justification action immediately.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Micromax Informatics customer support has been notified about the posted complaint.
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                    Dear Sgsekar

                    We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                    Thank you for cooperating.

                    Regards,
                    Snapdeal Online Team
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                      Priyanka Nemade
                      from Mumbai, Maharashtra
                      Dec 24, 2015
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                      Address: Gurgaon, Haryana, 411027
                      Website: www.micromaxinfo.com

                      I bought Yu yureka plus in your limited sale. The Phone experience is just horrible. The battery life is a sore. if you cant make a phone function properly on power save mode.the entire experience of it is marred. I thought micromax phones were good but till the time u dont fall in the ditch you dont learn. I want my battery replaced. or i really feel like throwing away the phone. i am currently charging 2-3 times in 24 hrs. it hardly lasts 3-4 hours if i am chatting. I dont even do gaming or watch videos online. or i dont call or receive calls on the phone. I have restricted background data.. also clean my phone everyday. Still the performance is horrible. please do something. Attaching image screenshot of battery charged full at 10 am and before 3pm its full drained.. horrible performance
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                        K
                        Krushanu
                        from Wai, Maharashtra
                        Dec 23, 2015
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                        Address: 411044

                        My led tv was being taken for repair since past 25 days I am calling the customer care everyday but there is no response. The service station guys are just ignoring us everyday. Never choose Micromax, personal experience hopeless
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                        I wish that no one should take this dammn ####### micromax mobile...Hopeless service ...More maintenance...Always software problem... Low life span. We always think that we should go for desi phones ...Indian phones but seeing micromax you should always go for china or other company phone but should not go indian company micromax phone.
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                          S
                          Sanghmitra Kardam
                          Dec 23, 2015
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                          Address: Agra, Uttar Pradesh, 282007
                          Website: www.micromaxinfo.com

                          I bought micromax a300 on 1 jan 2015 after two three months of purchase it started giving me problem with its touchpad and battery over heating i submitted my phn to micromax service center on 1 july 2015 and i came after 25 days i guess. than few days later when it came from the service centre it again started troubling me with the switching on off and showing problem in display like lines started appearing on screen and it hanged while starting and makes wierd sounds than i gave it again on 14 September 2015 to service centre and it came after 30 days . its was not the end after two months it again started troubling me with the same problem and i gave this phone for the 3rd time to micromax service centre on 19 dec 2015 . now its almost an year and this phone will become out of warranty soon and i am not satisfied with the services they have provided to me i m fully tired of roaming again and again and calling them for many times to give my phone early .i want a replacement of this phone because it made me suffer as i m student and i need a phone for many professional reason too. so its a request to take my complain seriously.
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                            spandhare92
                            from Mumbai, Maharashtra
                            Dec 23, 2015
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                            Address: 411018

                            I Am Shankar Narayan Pandhare. Job Sheet No : W[protected]. Mobile No [protected] i submit my micromax handset on 5th Sept 2015. Till i not get my mobile. So many times i call the Customer care 10 to 15 times. They gives me answer like that U r mobile reach u within 20 days. But after 100 days i have nothing. The staff said me u r handset reach to u within 20 days and our Senior call u for more help but i got nothing.
                            Micromax Informatics customer support has been notified about the posted complaint.
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                              A
                              Amit Kumar Tiwari
                              Dec 23, 2015
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                              Address: New Delhi, Delhi, 110059

                              Hi Sir, I have reaised an LR (1240451/2015)on 21/12/2015 for a lost mobile. my mobile (Micromax Canvas Knight A350 was lost during i was traveling to my home (Om vihar Phase 5) from Jai vihar. when i called up to my number, the person who has got the phone, picked up but not talked and switched off the mobile. from then i called to 100 and raised an FIR. Sir please help me to find/Track my mobile as it has some confidential data. the phone was dual sim phone. M_IMEI: [protected] S_IMEI: [protected] Owner name: Amit Kumar Tiwari H-12/2 Om Vihar Phase 5 Uttam nagar new delhi 110059 #[protected]. Thank You sir. Amit K Tiwari
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                              Any person who will give informations will be rewarded with INR 1100.00 Cash.
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                                j prajash
                                from Thiruvananthapuram, Kerala
                                Dec 23, 2015
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                                Address: Thiruvananthapuram, Kerala, 695007

                                I was using mmx mobila Nitro A311 .it switched off automatically on 28 Oct 15. i deposit the set at micromax care at trivandrum kerala.my job sheet no is S[protected] DATED 30 Nov 15.again i lodge a complain on 08 Dec 15 when i dinot get sutibale reply from mmx care.my complation no is MMX[protected]. plz intimate me about my mobile.
                                Micromax Informatics customer support has been notified about the posted complaint.
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                                  swarnapoorani
                                  from Mumbai, Maharashtra
                                  Dec 23, 2015
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                                  Address: Mumbai City, Maharashtra

                                  Recently we purchased a Micromax canvas 5 through Flipkart, On the very first day while charging the phone it was getting charged and the charge went down to 40% without being used. Now we placed the request for replacement and that has been rejected by your company as per the message received from Flipkart. We are really disappointed with the way of your quality of product. We have been using micromax products for long time since it was an indian company. Request you to kindly take steps for replacement of mobile .
                                  Micromax Informatics customer support has been notified about the posted complaint.
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                                    Daksh Jain
                                    from Delhi, Delhi
                                    Dec 23, 2015
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                                    Address: New Delhi, Delhi, 110092

                                    I, Sudhir Jain just recently bought micromax xpress 2 from flipkart on dated 20 october 2015, now since 3-4 days the phone is not charging, i am socked that within 2 months the phone is not charging, today i went to your service centre in east delhi at 1:07 pm, token no is D 96, but there i was again shocked when they told that the set is faulty and it needs to be sent to company, so it would take around 15-20 days for repair. Firstly, i want to ask you that how would i manage without phone for 20 days. Secondly, the phone is not charging within 2 months from buying date that means you are selling faulty products to your customers. According to me you should replace my product immediately otherwise ill have to got to the consumer court. Billno- BLT_WFLD[protected] dated[protected], handset Modelno-VM16715 sudhir jain mobile no-[protected] flatno 422, kanungo apartments ip extension, patparganj new delhi-110092
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                                      Niharmmax
                                      from Chikitigarh, Odisha
                                      Dec 23, 2015
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                                      Address: Darjeeling, West Bengal

                                      I submitted my cell micromax a190 for repairing.black strip on screen on 14/11/15 at apex solution e030458 siliguri. But till date i have not received the set.i am wasting time and money calling service centre without getting any satisfactory reply from them.i am being harrased by your service. Look into the matter on urgent basis and make arrangement for delivery the set at earliest bcos i have to go out of state for treatment urgently.
                                      Micromax Informatics customer support has been notified about the posted complaint.
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                                        Manishcpjha
                                        from Jahanabad, Bihar
                                        Dec 23, 2015
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                                        Address: Ranchi, Jharkhand, 834001

                                        Dear Service provider micromax service center Delhi Subject :- problem of Handset micromax canvas A96 Job sheet no.E[protected] Dt.15/12/15 (Request for change Handset) We are requested to you please change my handset micromax canvas A96 because my handset Seven(7) time going service center but problem not solved, four (4)time going delhi for repair but problem not solved (my handset deposit you service center seven time and every time one month total 5month) please kindly regard as soon as possible Job sheet no.E[protected] Dt. 15/12/15 Mobile No.[protected]
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