Micromax Informatics Complaints & Reviews

Hi, I purchased Micromax Canvas A350 from Amazon and was working nicely without any problem. One fine day USB stopped working though not completely but after pressing the USB cable down it worked and apart from that there were no issues like Charging, Audio, Touch etc.I took my phone to one of the Service Centre of Micromax in Gurgaon i.e. BestTech Services near Sadar Bazar gurgaon which is trhe worst thing I did coz it is not a service centre but a destruction centre. You take your phone to the Service Centre and instead of repairing your Phone they make sure you cry for it. I submitted this in the Month of October-2015 and standing in December today still I have not teceived my Phone.Krishna the Gentelmen in Micromax care said that your Charging part is Damaged and will be sent to Head Office but while submitting a got a call and I was not getting any Audio hence I asked him the Audio was working fine but why is it not working now.He said he changed a part and will get the repaired once sent to Head Office.I asked him to Reset my Phone twice which he said he will do but i was unsure as it had all my details. I have been following Bestech Services from last 2 Months now but still the issue is now resolved.On 3/12/2015 I was promised that i will receive a call by 7PM when I visited there about my status as part was still pending.As expected promise was broken and no call received.I went again on 4/12/2015 and The Gentlemen named Krishna told me that now my Touch is not working.How come this was working till date and while i submitted in Bestech is stopped working.I call Micromax customer care and below are the details- Name-Nirvesh Complaint no-MMX[protected] Job Sheet Number-N[protected] Regards AMit Dua [protected]

I vipulbhai lalitbhai patel, i have a micromax mobile headset number E311. i have a purchase my above mobile dt.11.05.2015.but till date i have submitted above mobile 3 times in customer care because this mobile is very poor quality and very hang. so please properly repairing or replesmnet above my mobile.other wise i complaints of national consumer office and grahak suraksha.so please urgently replesment my above mobile. current mu job number-w[protected] dt.01.12.2015 my contact number-+91 [protected] & +91 [protected] so please solve my above complain..

Respected sir/madam I have buy a mobile which micromax canvas nitro a311 before 6 months ago the problem with my phone is my phone dead problem i have gave my mobile at micromax service centre at karimnagar swetha communications on 21/09/2015 my mobile imei no is [protected] w/o no.[protected]it is upto 76 days they are not returning my mobile.when will they return my mobile i also called to service centre 4 times they said every time saying that only 15 days will return your mobile there are so many15 days were over thanking you please solve my problem as soon as possible and return my mobile and my mobile no is [protected]

I am Rakesh Last to month to visied your service center 5 time visit to Mane sell phone liye 2 month huye he Or 2month me time 5 time visit. Your service center 1st problem my is heng by evaery time 2th my air phone is not working Agen to agen same. Problem I am not satisfied your product and service so complain. To online

Hi Team, I purchased a new micromax phone. But after some time my phone doesn't work. I visited to service centre available at CHAWLA colony, ballabgarh (Faridabad). After 1 month the people return me the phone and phone worked only for 15 days. Now I've again given the phone to service centre before 1 month. But as of now there is no updated from their side. Every time they said 15 days.

I am sorry to say but i am highly unsatisfied with this mobile. As i am facing the problem in the mobile from 1st day of phone. previously i was having problem that the motherboard was getiing too much heated, reported to the service center they told me to submit my mobile and kept my phone for 1 month and return the phone and now i am facing the problem that it is not detecting any sim from the mobile i have tried every possible ways but i am not able to get any sim detection or tower. We expect better service from the company when we place our trust on them but i am not totally frustrated from the mobile, nor mobile is good neither its service. If you cant give a good mobile then atleast try to give a better service.

Dear team, I purchased Micromax Nitro A311 smartphone from Baltana (Zirakpur) on dated 26.07.2015 but unfortunately it gives me problem of Heating the phone on dt 20.08.2015 then i visit the dealer. he advised to visit the service centre and they will provide you AS somthing like that. Then i visited the service centre M/s ABACUS SYSTEM on dated 22.10.15 they update the software and send me back but the problem still continue. Again i visited the service centre on dated 28.10.15 then they said that you need to put set here because of Mother-Board is faulty and will get back with in 25 Days. but till date the smartphone was not repaired due to non availability of the Mother-Board. I am working in Hindustan Times Newspaper as a production manager and i am unable to access my mails. i feel i lost everything without a phone. even now service centre people not commit within how many day's i will get my set back. now i only have one option to go to consumer court. So please do the needfull as early as possible. Regard's Mohit [protected]

Dear sir/madam, my micro-max mobile handset model no.- a350 at the time of warranty i am facing problem handset that so that i summit in service center. He give me a job sheet thai is (e[protected]) after 10 days he told me you handset is send to company and your job sheet no is change that is (e[protected]) till now already covered 4-5 month . It has not complete my handset, and not hand over my phone, i will request you please solved my problem ? i urgently need this gadget.. Niranjan bhubaneswar odisha +91 [protected]

Sir in my micromax mobile hf-14 has problem like headphone jack..
I deposit my mobile in micromax service centre ( m/s shivi infotech 301, ahuja complex, opp hdfc bank, ramjanki mandir road, janakpuri, bareilly uttar pradesh 243001 tin-[protected] con no[protected],[protected] mob [protected]
My phone is in the warrenty period.
Headphone deposit date 03/11/2015
They told come after 15 days your new headphone will be ready, when i go after 20 days they replied please come next week, when again i go on next week they replid please come after 4 days your phone will defnetely ready, again when i go they replied, sir please come after 6 days.
Sir i am not able to understand actually whats going on..
Sir please help me without headphone i am sufring from lots of problem.

Sir this is my job sheet no. - n[protected]*
My name is amit kumar sinha
My contact detail -
Email; [protected]@gmail.com
Mob no : [protected]

Dear sir/madam, mobile model no. X1i xtra imei no. [protected] date o purchase 11-12=2o15. Given for repair on[protected] at hotline tele- communication of karimnagar dist. Of telangana state. Yesterday he gave me a old mobile model x272 and swollen battery. I refused to take them. Please provide me new mobile

Sir in my micromax mobile phone there is minor problem in touch screen. i deposit it to customer service center Lajpat Nagar New Delhi vide Job No - N[protected] on dated 22/09/2015. whenever i ask, customer executive told me within in 15-20 days it will repair.but till now my handset not repaired and not given me satisfy reply. again and again same reply from service executive. and nither given me any other handset for my use. i am in problem last two months due to non available of my mobile handset. kindly help me to reverse my mobile handset quickly. i shall be highly thankful to you. yours Rama Raj STS BSF Tigri New Delhi Mob - [protected]

My Micromax canvas FIRE A104 was having some WIFI issue, so i showed it to the local micromax service centre in my city at Amritsar, they told me to collect the phone after 15 days, the phone arrived after 4 weeks and it was still having the same problem . So it was again sent to the Reparing Centre, its been more than a month now, i have not got any call or any sort of information regarding, Phone, i tried calling the Helpline No of Micromax Every time i was told it will take another 15 days, i dont know what are they doing with my phone, But i am really disappointed with the service . Below are the ticket no which were given to me on contacting customer care :- MMX[protected] MMX[protected]

I, P Suresh, have purchased micromax A310 canvass phone from panvel, Navi Mumbai (Bill# NOK/5128/14-15, Dated[protected]. It started to hang and switch off in July-2015. When it became frequent, I went to service centre (on 19/09/2015), since it was under warranty period. The service centre Vashi Plaza) people asked me to leave phone with them and collect after one month. I went but there was no sign of my phone. Evevr since they kept on saying to me to come after 10 days. I kept on going but yet there is no sign of my phone. I m fed up of this irresopncible behaviour of their. Now after almost 2 months there no sing when i will get my phone back. Anybody lease do somehting.

Sir I am naveen. I had micromax canvas xpress 2 ( E313) mobile. It was not working properly. I submitted it to micromax service center at bahadurgarh on 8th oct 2015 . Job sheet n. is N[protected] After passege of two months I didn't get my mobile back. I've complained many times at customer care. Now I want my mobile as soon as possible.

Its been almost 2 and half months since they took my mobile for faulty touch screen. If I knew this before I would have never selected micromax. I bought my mobile last year February, it got faulty on September but till now I haven't got my mobile back. Every time I call them they say few more days due to some problem. First they are creating a product which won't even last for one year then they take it for servicing and they will try to reach the warranty period of one year.

Hi, my name is karan durga. I purchase a micromax A310 mobile, after some time this mobile motherboard damage again and again approx four times. I had submitted the service center in laxmi nagar, but they are not giving good services. When i had submitted, then i received after fourty days still this phone not working properly. I humble request to micromax mobile company pls take action immediately.

Sir, I am very much disappointed to inform you about my sufferings by purchasing a new micromax canvas xpress mobile phone. I have purchased new micromax canvas xpress mobile phone online on first week September, 2015. (No. [protected]/62; Model [protected]) After 10 days there was a complaint with the phone. Battery is not charging . I have lodged a complaint with you. It was instructed to contact with the nearest service centre. On 29.9.2015 I had given my set to Trissur (Kerala) service centre. (No.[protected]. After that I have contacted the center so many times. Since the date I have not returned the set. Please return me a working set otherwise it will make somany sufferings to me. I have a complaint on 11.11.2015 but no respons. Please return me a working set at once. With regards, E. Suryanarayanan ([protected]@gmail.com)

I submitted my tab at micromax care (m/s prince comm. Lalbagh lucknow) on 27/12/2014, they told me to return in between 25 days. but this is the 12th month and i have not get my phone yet.my jobsheet no N[protected]. i want my tab. please resolve my problem quickly...

I have purchased Micromax canvas spark phone via snap deal .Order No [protected] and invoice no is SB6D58/15-16/28963 .I received the phone on 13 June 15.when I operated the it I found that it have severe manufacturing defects. Its screen black out abruptly, even at the time of incoming call screen doesn't switches on. Screen doesn't open at all by pressing power key too. Sometime suddenly it opens and blackouts immediately. Due to this problem I am not able to attend my important calls. I have sent an email on 21 June 15 to snapdeal to exchange the product but the replied that ”please visit the brand service centre with the copy of invoice as the product has manufacturer's warranty to get the issue/fault rectified”. I have visited nearest service centre at Irla vile parle (w) on 27 June 15, but centre was permanently closed. I visited another service centre located at Santacruz (W) on 4 July 15 but due to technical problem that centre was also closed. I tried to call to service centre and sent email too but nobody has responded. I visited again on 28 July 15 I was told that "there might be software problem" so they formatted the phone. Phone worked for few days and same problem has appeared again. I revisited the service centre on 17 Aug 15 and 12 Sept 15 again they formatted the phone it worked for few days and same problem has appeared again. I revisited on 26 Sept 15 they told me that there might be hardware issue and told me to submit the phone for diagnosis. After one week Service centre informed that “Phone has repaired kindly collect it” .After few days same problem has appeared. I decided to repair my phone through online service of Micromax. Delivery boy came on 14 Oct 15 and collected the phone and handed over job sheet (No. 106) to me. After one week they informed that “phone has repaired and delivery boy will come deliver it”. It worked for few days and again same problem has appeared. Even after 5 repairs problem is unsolved. This indicates that either this phone has severe manufacturing defect or micromax don't want to repair it. I have frustrated by this phone. I have sent email to micromax on 8 Sept 15 and 5 Oct 15 to either exchange the product or refund my money, but they refused it. They told me that “there is no refund/replacement policy available from company end”.The phone is under warranty of one year. Micromax has cheated me by selling defected phone. Kindly register case against micromax and help me in getting my refund.

I submitted my phone at micromax care( ms mobile seva, marathalli, near- marahathalli bridge, bangalore-560036) on 3rd oct 2015, they told me to return in between 25 days. but this is the 30th day and i have not get my phone yet.my jobsheet no-s[protected]. i need my phone back. please resolve my problem quickly.