Micromax Informatics Complaints & Reviews

I bought micromax canvas juice 2 mobile on 1 april 2015 but this is not a good mobile.hanging and tuch problem in my set. 2 times i go to service center sodala jaipur but not a satisfy me. So plz help me and do my mobile complaint solution..

Hi Sir, I have purchase a Micromax Spark phone from snapdeal. after 2 month of purchasing it is create hanging and other problems. for repairing I submit this phone to Micromax service center ganga Plaza Meerut on 13 oct 2015. but after almost 2 month still I have not receive my phone.

Complaint Regarding Job Sheet No. N[protected] And Bounce Job Sheet No. N[protected] On 09.01.2015 I bought a A-120 Kanvas 2 colours mobile phone from you. I have discovered that the phone has touch screen problem. After that I made a contact to your Micromax care and instead of replacement with new one they give me a second hand phone A-108 model. Again I face the same problem next two times and same solution has been given from your side. Now I want to say that I am facing same problem with last replacement (Second Hand) and I am not satisfied with the product because it has not performed as it should as well as I am not satisfied with your customer care services so I want to request you that either replace my phone with new one or reimburse me the phone cost. If you are unable to do so then I will have to take some legal action against Micromax that I do not want. I look forward to hearing from you Note-Necessary documents/Receipt for your reference is attached with this mail. Yours faithfully, Alaudden Ali Contact-[protected]

Sir, Reference ticket I'd 173129 Ha aaj tak phone na milne ki complete kar rahe hu hamari galti sirf itni ha ki hum ne micromax ka phone leya one month se be upper ho gaye ha par aaj tak phone nahi mila. Agar app ki company nahi thick kar sakti to Hume new phone deya jaye thanks.

I have deposited my Micromax A 107 to Customer |Care Centre Kottayam Kerala on 23 Nov 2015 due to touch pad brocken. The same is receipted vide Customer Copy No 4833. Since then no action has been taken to rectify the complaint by Customer Care Centre. Thus results customer's struggling to get repair the default. This leads the manufacture responsibility for the items one sold. You are kindly requested to take necessary spare part to despatch to Customer Care Centre Kottayam Kerala as early as possible. Please ifnorm the progress on my tele No [protected].

I ve bought micromax canvas 5 on[protected] and put tempered on screen but yesterday means on[protected] its just fell down from me on ground and the temper is totally out display also broked in very bad condition Configuration is gorilla glass 3 now where is gorilla glass The specification they show is not in phone

I have purchase canvas spark Q380 on dt 06.05.2015 ORDER NO.: [protected] SUBORDER NO.: [protected] and Invoice number is S2CBCE/15-16/21591 and its has been dead till october 2015 casuse I do'nt no. after that I submitted it at Micromax service center (Satguru Communication, address : veervati palace, bhoja market, noida -201301, UP) on dt 04.11.2015 for resolving my problem wide receipt number is N[protected]. But till today on dt 02.12.2015 micromax is not able to resolve my problem, they always says one of part of mobile is coming . kindly resolve my problem as soon as possible. regards Om Prakash Contact : [protected]

I have bought a new MicromaxCanvas model 8 months back. The product is still in warranty. But in the last 8 months, many issues happened and mobile was in the service center for more than 5 months.Issues are many listing down few of them,
- Mother board complaint
- Tocuh Screen not working
- Charging not proper etc.

I have been following up with service center for the last 6 months. There was no proper response and they are not ready to replace the phone.

Sir, I gave my micromax mobile (model-a310 nitro)for reparing to the micromax service centre, lalbag, lucknow on 5 oct.2015.Micromax send it to Headoffice, delhi on 7 oct 2015. and said that your handset will be back from headoffice after one month.but it is not received still.when i am calling to micromax head office he says that, your handset will be dispatch after 15 days from now from last two times.but nothing is done. I have been registered complain and complain no is -MMX[protected]. PLEASE TAKE SUPPORTIVE ACTION IMMEDIATELY. MY MICROMAX JOB SHEET NO.IS -N[protected]. Main last 8 digit job sheet no.is 19604795. Please solve this iMMEDIATELY as possible. THANKS. Tanay agarwal [protected] Lucknow, UP

DEAR SIR, I have purchased a micromax canvas Saprk mobile IMEI no. [protected] and invoice number S2CE/15-16/12722 Date 29 april 2015 through snapdeal . After received this mobile my opinion about Micromax Mobile company totally changed that micromax mobile company is not a good company for after sales service. When received this mobile i was happy because this is Micromax company mobile phone but i was totally wrong. my five thousand rupees totally waste. Many time i visit your meerut service centre at M/s Shree jee Communication Vardhman plaza, garh road. My mobile was in your meerut service centre at M/s Shree jee Communication Vardhman plaza, garh road, meerut for repair with complain registered in month of may 2015 by mobile no [protected], in June by mobile no.[protected], August/Sep by [protected] and recently mobile is again in your service centre at M/s Shree jee Communication Vardhman plaza, garh road, meerut with mobile no.[protected] on 7 november 2015 for display blank 4907 and 5401 application loss user data with job sheet no N[protected] and mobile is in your service centre for repair and not repaired till date( with in 27 days). Approx 6 and 1/2 month this was in your service centre 4 times and approx 2 months. My earlier problem was sound of battery and display blank hanging but your service centre said that battery warranty is expired. Now tell me please that without having and operating my mobile and battery, why battery warranty expired, i have mobile approx 4.5 months only with in 6.5 months. Your service centre deny to mention battery problem in job sheet and say batter warrenty expired. Please change this your faulty product earlier otherwise i will take consumer court help for justice . With regards Jitendra lawaniya Senior Section Engineer Ministry of Railway [protected]

Job sheet no.-N[protected] Sir, my mobile submitted on 05/10/2015 in micromax service centre but today 60 days but don't recivied in my mobile. My mobile problam only audio probalam but service centre not repair 01/12/2015. Sir what a reason my mobile sir please check & action service centre... Name - rajat mehra Mo. No.-[protected]

Sir you send me feedback message on 4/11/2015 but i can not receive my mobile phone A310 till date 27/11/15.
and i went many time to care center, first they told that they don't receive my mobile from Delhi and then making lots o[censored]nusual answers...but the important thing is that .they have my mobile, they receive it but don't send me any message and call after receiving.
they all are irritating me. i am totally fed up and have no believe on this center .
you know i wrote two complain letters to you at center and i have proof but they don't give any res ponce. please do something and give me my phone back because i think their employee using it and now something wrong was happen with my mobile.
all peoples are so upset with service from this center in Haldwani .jobs heet date-12/10/2015
no-N[protected]
M/S MOBILE HOUSE (HALDWANI)NO30129

Dear Sir/Madam, On 17th October 2015 I deposited my MMX Mobile Q331 (black & silver) at Micromax Service Centre in Uttam Nagar, New Delhi. M/s Shri Laxmi Enterprises, A-54 (FF) Gulab Bagh, Opp Metro Station, Pillar No.-750, New Delhi First day they told me they will return my mobile in 7 days, after 7 days I went there but they said they will return it on next week. After 2 weeks again I went there but they said will return it in next 7 days as your handset is new and we don’t have screen of this mobile, screen is coming from our Gurgaon Head Office. Pursuing with service center but I have got same response. After an month on 23rd Nov 2015 I have received message from MMX mentioning : “Dear Customer, your device deposited with us under jobsheet no. N[protected] has been repaired. Please collect it from the service center.” I called no of times (twice or thrice a day) on service center no[protected] but they told me same story it’s not repaired yet and when I said please connect with me one of your senior they always said his not in office or gone for meeting. After 35 days I went at their service center taking short leave from office but they have same answer. I called Micromax customer care and share my experience that I have with service center they told don’t worry sir we are arranging a call from our senior but I didn’t receive any call yet. Now it’s completed more than 42 days yet I haven’t receive my Mobile Q331 or any call or news about my mobile from Micromax service center and customer care both. I cannot explain poor, pathetic service rendered by Micromax Service Center and Micromax Company and how much I have suffered from it. I request you to register my complaint against the SHRI LAXMI ENTERPRISES AUTHORISED MICROMAX SERVICE CENTER, Uttam Nagar New Delhi. Customer job card number: N[protected] Jobsheet Date: 17/10/2015 Problem: 4904 Display black lines Service Center: M/s Shri Laxmi Enterprises, A-54 (FF) Gulab Bagh, Opp Metro Station, Pillar No.-750, New Delhi, Pin code-110059 Contact No.:[protected] TIN NO.: [protected] Please do needful asap. Raman Kumar Address:- B-662, Pkt-3, Dwarka, New Delhi. Email:- [protected]@gmail.com Mobile: [protected]

I had submitted my A120 phone(which was under warranty), which stopped working, on 21st July 2015 to service center(F-Tech Services, Pune Phone no - [protected]) and service center sent it to Micromax for repairing. After following for several times, company sent A200 model(which is of different model than mine) because my A120 phone was not repairable. I rejected it and requested for A120 phone. After few days, company replied me saying that they sent new A120 phone to service center. Hence I visited service center, they told me that they didn't receive A120 phone. I was getting different answers from service center and company. There was not proper communication among them. Hence I sent email to both company and service center saying - service says they didn't receive A120 phone and company says they sent A120 phone. Why is information discrepancy between them? Service center never replied my email, even though in last 15 days I sent them email thrice. But company replied saying our team is working on it to solve this issue with priority. It has more than 15 days, still Micromax not able to solve the issue and I still didn't get my phone. Looks both service center and company are deceiving me.

Since Micromax should give me A120 phone or should refund money and should explain why there is discrepancy in information from company and service center.

Micromax customer care number: [protected]

Please refer to attached for invoice and jobsheet. I could not attach Gmail - emails since I could not download them.

Respected SIR Madam, I had purched online moblie of micromax doodle 3 on 22/12/2014 model no :A102. oderno;[protected] within few day the mobile started lagging I gave mobile for reparing on 13/10/2015.they sad it is motherboard problem.since 1mnth18 days they are saying its in the same position parts are not available so still it will take time. they are not giving proper response plz see to the matter .plz refund the amount of Rs7311/-plz do the needful as eairly as possible.

Men apke site se ek set jiska naam micromax canvas2 hai Jo kind thick dhang se kaam nahi kar raha hai .to mai ye chat a hi kind agar apke pass koi dusra ho to ye wala le jakar dusra Dr dijiyega plz. pahli baar order kiya or who v kharab nikla .so please exchange. this.

I have micromax E455 and my mobile data shortcit key is not working I have talked ccustomer care so much time but did not get any satisfactory answer from their side. They always told we will solve your problem in 24 hour. From last 1 and half month.

I have buy a mobile which micromax canvas nitro a311 before 4 months ago the problem with my phone is my phone dead problem i have gave my mobile at micromax service centre at karimnagar swetha communications on 21/09/2015 my mobile imei no is[protected] w/o no.[protected]it is upto 42 days they are not returning my mobile.when will they return my mobile i also called to service centre 4 times they are every time saying that only 15 there are so many 15 days had over i want my mobile with in 2days thanking you please solve my problem as soon as possible...

My mobile was not worked proper so, i was submitted my mobile on 17/11/2015. And i was visited service centre in pune at 15 times till today's date(1/12/2015) but still i got any information about my mobile. This is very bad service ever i seen in my life. Service centre boys telling me that it's takes another 1 and half month, is this a service??

After complain service center person contacted to me and as per disscussion i sent the mobile bill scan copy on mail id-micromax.[protected]@india.com dated on 18 nov. after that he give transaction id-[protected] for refund the mobile .transaction is not possible by SBI CARD with help of ATM so refund the money by other way NEFT, IMPS OR Card to card.a lot of time already has passed and i am facing huge problem without mobile so do the needfull & take necessary action as soon as possible. Regards Jitendra kumar gautam Mob-[protected]