Micromax Informatics Complaints & Reviews

Dec 07, 2015

Updated by lalu078 My alternate ph no is- [protected]
Phone Details below
Model- Micromax a310 canvas nitro
IMEI no- [protected]

Dec 16, 2015

Updated by lalu078 Hi,

On Dec 8 your executive called me and talked about replacing my handset within 5 working days but still now they didn't call or gave me any notifications . So either you are playing with me or you loose my hand set. Can you please return my handset. My job sheet no- E[protected].

One suggestion to your worst management--- Please stop selling your products if you can't give us customer support and i will definitely spread this message to all my 500 facebook friends to not to buy your product and tell them their friends.

Thanks
Suryaprasad parida
[protected],
[protected]

Dec 07, 2015

Updated by pravar i want only replaement and the micromax doest not wanna show interst in this.it is only my headche if my phne is replaced or not.they have nothing to do with my problem, all they wanted from me is that i collect my phone with repaired with damge and which they do not even repaired .so iwant only replacement in no case i shall collect old defective phone.and there is even no excuse because it cannot be repaired as your people told me and i think they are right

Dec 09, 2015

Updated by pravar .name-pravar gupta
mobile-[protected]
service center-ganpati mobile, hanumangarh, rajasthan
phone-A350
IMEI-[protected]
ESN-[protected]

THREE JOBSHEET NUMBER GIVEN TO ME FOR SAME PROBLEM ARE-
A. WO[protected] COMPLAINT NUMBER-MMX[protected]
B. W[protected]
C. W[protected]

1st time send phone to copmany on 1st sept. received on 10 th october in one week all isuues regardding phone again come talk to you and service center said me that phone has some manufacturing defect which can only be solved by replacement

2.after that send again phone to company with JOBSHEET NUMBER-WO[protected]
which i went to collect my phone from service centre but when they give my phone after the sealed open i am very shocked to see that it is my same phone and this time it has some physical damage as follows;
1.left hand sim slot has very big hole and damaged too.
2.upper black part of phone has broken too.
3.back side battery covery has some threads or something coming outside which is glued by gum which is all over it.
4.phone has scartches too.
and last but not least the problem for which i send is not solved even you service center people is unable to switch it on or operate it and this time it is fully dead.so i called your customare care today they said me to go to service center and after that call us so we can talk to them.
and after you spoke to them they take back my old jobsheet and give me a new one with
jobsheet number-W[protected] and they told me nothing about when i receive my phone.

3.and today when i called customare care they said your new jobsheet number HAS RWR which means the service center close your call please go to them and when i go to them they give me today a new jobsheet with number- W[protected].


AND I AM GIVING INFORMATION ABOUT YOUR EMPLOYESS WHOM I TALKED ABOUT MY PROBLEM AND THEY NEVER RESPOND ANG GIVE ME SOLUTION TILL.
NAME TIMING DATE
MRS.SUDHA 2:59 PM 9/12/2015
MR.LALIT 16:18 PM 8/12/2015
MR.VIKAS 18:20PM 7/12/2015
MR.LALIT 12:15PM 5/12/2015

AND IF YOU WANT I WILL SEND YOU ALL DOCUMENTS AND RECORDING REGARDING THE PROBLEM AND I AM NOT HERE FOR ANY MORE PATIENCE BECAUSE I AM WAITING FOR MORE THAN THREE MONTHS AND LAST THIS IS MY AGAIN AND FINAL HUMBLE REQUEST TO YOU PEOPLE PLEASE RESPOND WITH ABOVE DEATILS IN 24HOURS.

Dec 16, 2015

Updated by pravar W[protected]


no replacement given on phone till date and no reply from company regarding my phone after so many complaints