Micromax Informatics Complaints & Reviews

I have purchased micromax A350 in the month of january then suddenly phone has stopped charging suddenly.then I submitted the phone at service centre in Lajpat Nagar on 31st august having job sheet no.: L3-N[protected] and they said they will return it back after 15 days but they gave me call after 26 days ..then got my phone back and mentioned problem was solved but Its back was totally damaged when I enquired they said Its because of courier and we will change it...when I went back home I have noticed its volume up button was nt working + It was not charging+ battery was draining down even when It is attached with charger+power off button is also not working..I was shocked to see all these and went back to the service centre..then they checked and found it correct that company itself done all that damage to my phone which is under warranty..
they submitted my phone again and provided with job sheet no:n[protected] and assured tht they will return it back after 15 days..but today its been 30 days already and still they are saying they will return it back after 8/10/2015..Its been 3 months ..and I have not got my phone back like I have submitted to the service centre...
only One thing I want to say If you can't repair your own phone atleast don't damage also..
I don't know why micromax want its reputation to b drawn down..
don't play with people sentiments as well as money U don't kow how some people buy your phone..Please returm My phone..:-(:-(;-(:-(

I bought a mobile No. A350from Dashing Mobile World Amala city on 29 th Aug 2014.for Rs 19200/- 2. Just after few months it started hanging at times. 3. ON 15 th April 2015 the set became non functional. 4 I approached service centre on 16 th April 2015. The service centre prepared a job card only on 22 nd April and asked me to come after afortninght. 5. i visited number of times and followed over phone alsobut till 23 rd June 2015, there was no response. 6 As a last resort i handed over the papers to my advocate and asked him to serve a notice. 7.The set which was lying unattended for more than 2 months, was casually repaired immediately and was delivered to me. 8 It again develoed problems, was again delivered back to me saying that it has been repaired. THe set very next day aagin deveoped problem and was again handed over to their service centre on 24 th Aug 2015 vide N[protected]. it more than a month, they have assured that they will be replacing the set but till date has not done so. Feeling aggrieved i am taking the issue with you for onward taking with the co. A. batra ambala City

I bought A Micromax A092 Red phone from Flipkart on 23/02/2015. Not even the sixth month has passed but the phone started showing problem. While using the phone it started showing the message " battery overheated phone will shut down".And hence the phone use to hang up. I took my phone to the nearest service centre in Kolkata but they said it was a battery issue. But the warranty of the battery was for six month and the warranty period has just expired. So I had to buy a micromax A 092 battery from them on 21/09/15. Not even a week and the phone has stopped working completely. I have been trying to get through the customer care support, but unfortunately there is no response. Currently my handset is under warranty period of 1 year. But I am utterly disappointed with this phone and also with Micromax. Such kind o[censored]nprofessional attitude from a renowned company is not expected. Is it my fault that I trusted buying a micromax product? I just want full refund of my hard earned money against this product. Please take necessary action and let me know at the earliest. My flipkart order Id[protected], Date-23/03/2015, price Rs.-5170 Thanking You Sumit Chakraborty Address- C2 /3 ESI Housing Complex, Sec 3, GB Block, tank no.13, salt lake, kolkata Contact No. -[protected]/[protected] Enclo: scan copy of receipt of invoice of phone and battary.

I, Tarun Gupta, having Micromax Unite 2 (A106 Black) handset, stop working and I found, Micromax have their Customer Care Centre at Hudson Lane, Kingsway camp, Delhi 110009 (M/s. AVJ Communications). That Vide Job Sheet No. "N[protected]" dated 22.08.2015, I conveyed by the represented that I hand set will be repaired and delivered back to me within 7days but after the expiry of 7 days when I reach there to get the same back I was informd that It will take another 7 days the same episode repeated till yet. last on 26.09.2015 when I again visited the Micromax Center they started shouting on me (Mr. Himanshu) and told me never come here again.

After so many request and personal visit, Micromax failed to deliver the handset till yet.

I have deposited my mobile model no A120 with in aurangabad service center on date 24 aug 2015 and from the date till date i have visited service center several times and also intimated to your service center executive are not giving positive response and are very rude behavior . But there no positive outcome till date now it is beyond my tolerance if i not getting my mobile replace with a new one within five days, them i will be forced to go the consumer forum . A waiting for replacement .

Dear Sir/Madam; I've buy a Micromax Canvas Spark on April 29. This handset has a serious problem that it gets hanged oftentimes nd once it gets hanged it switcheoff. When it restarts its CPU &Processor temperature increases tremendously. And all the saved contacts dumped. Actually I'd raised the same complain before a month ago. Your team called me nd told me that you are going to pay me my money back. But after that there was no response from your side. I'm so much harassed to use such faulty device. Its very annoying to use this. Your After Sale Service is worst. I'm looking forward towards your TRUSTED nd positive reply. Thank you Hrishikesh Ingawale

Dear sir/mam, i have already registered a complain no. was - MMX[protected], which was not solved, your service is very wors't sevice, i am dissatisfied with your service. So i requested, please solve my case as soon as possible. & MY JOBSHEET NO. - *N[protected]* JOBSHEET DATE - 08/07/2015 COURIER / TRANSPORT (NAME) : BY HAND DOCKET NO & DATE : NA & My product deatil's : - IMEI/ESN NO:[protected]/[protected] ITEM NAME - WITHOUT ACC. Q372(BLUE) MODEL CODE: - SERMOB0652 REPAIR WARRANT : YES APPROX ESTIMATE : 0.0 REPAIR WARRANTY REMARK'S : YES MANI KANT VERMA Mob - [protected], [protected] E-mail - [protected]@gmail.com

Dear Team, I have submitted my handset to Micromax authorised service centre on 24.08.2015, as on date i have not yet received back my handset, so request you to kindly arrange to provide the same at the earliest. My Jobsheet No-W[protected] Thanks & Best Regards, Prashant Dodmani [protected]

I am facing many problems regarding the services of Micromax. Within 6 month of Micromax canvas knight A350 purchase, battery of my handset was bulged in one night due to handset charging issue. I asked to replace the battery but they denied and charged me for battery and told that there is no defect in charging of handset. After 15-20 days I faced again charging issue, and submitted my phone 1 month ago[protected] with Job sheet no.: N041112 / 0815 / 18785367 to Noida service center and still I did not got any positive response by Micromax. From the day of submission they are replying same every time that it will take 15-20 days. When i complained the same on mmx toll free no. they given me complain no. MMX[protected] and promises, it will be reached to me within 5 days but still i am waiting for my handset. One of my friends have already faced same issue with same model of handset and received new handset of lower configuration in lieu of defective handset after 3 month of delay and too much conversation. I am too much bother about same. So please help me to get my Handset/replaced with Equal configuration handset as soon as possible, because it has been already delayed abnormally.

Dear Sir, Please go through the following email communication trails between me and Micromax company which are self explanatory to narrate about the problem I am experiencing. I purchased a Micromax handset (A350) from Narela, Delhi in Nov'14 and gifted to my cousin, Mr. Atul living in Badarpur, Delhi. The handset started creating problem after two months. We submitted the handset to MIcromax Customer service center at Faridabad to resolve the issue and later it was sent to Micromax company. The company took 4 months to return the handset but without resolving any problem in the handset. We again submitted it at same service center on 3rd Aug and this time, it took 50 days to return the handset with lesser storage capacity (16 gb) than that of original (32 gb). Then I sent my cousin to Micromax Head Office at Gurgaon to demand the refund of handset. Initially they refused him to meet any official but after creating hue & cry at gate, one official named Mr. Maninder Singh, Sr. Executive, came out to receive him in the office. He convinced Atul that the company did not have refund policy but they were ready to replace the handset with new one as required. Mr. Maninder informed they would dispatch the new handset by next day and provide the docket number without fail. After getting assurance, my cousin left the office and we waited for docket number on very next day. Now they are not ready to pick up the phone, let alone the docket number. We have been terribly harassed so far and now want justice. We do not want to forfeit our hard earned money by being duped this way. Please go through the following email communication trails and help us in any which way to meet our demand. We are very hopeful about justice. Regards Amit Bochare C/o Randip Chhikara 121- B, Gali No. 6, Gautam Colony, Narela, Delhi- 40 Contact - [protected] [protected] _______________________ Subject: Re: Harassment by Micromax From: "amit satyashil bochare" Tue, 22 Sep '15 1:57p To: "Micromax Support " and others View blocked images Dear Priyanka, I had visited the service center and tried to call on customer care for the mentioned issue. The representative of service center tried to communicate the issue to customer care but there was no response from other side. We have wasted entire day but no purpose has been solved. Please answer my question in the trailing email and meet my demand instead of continuing the mail trail. Regards ********* From: Micromax Support Sent: Mon, 21 Sep 2015 10:33:43 To: [protected]@rediffmail.com Subject: Re: Harassment by Micromax Dear Amit, Greetings from Micromax!! Reference to your ticket id- 71150 We apologize for the inconvenience caused. We request you to visit the service centre and call us on our customer care number regarding the same. For service centre details you may visit the website: www.micromaxinfo.com or You can locate your nearest service centre by sending message to ASCCity Pin code to [protected] (*Charges Apply) For more Information on Micromax Products please visit our website : www.micromaxinfo.com. You can also reach our helpline number:[protected]Monday to Saturday between 07:00 am – 11:00 pm). Assuring you of our Best Services. Thanks and regards, Priyanka Micromax Care Team ********* On Sun, 20 Sep at 7:40 PM, amit satyashil bochare wrote: Dear Sir, Please stop giving your monotonous reply and answer my following questions 1. What purpose would you like to serve by asking me to visit your service center? I have already visited your service center at Faridabad and that's why we prepared job cards twice. Inform me what more you want by visiting service center? 2. Why is my original handset changed by changing IMEI number and the colour of handset ? 3. Why the storage space has been reduced from 32 GB to 16 GB? 4. To resolve the problems in handset, why did the company take 4 months against first job card and 1.5 months against second job card? Please do reply my above questions and pay me aforesaid compensation by 24th Sep' 15. Regards ********* From: Micromax Support Sent: Sat, 19 Sep 2015 14:00:22 To: [protected]@rediffmail.com Subject: Re: Harassment by Micromax Dear Amit, Greetings from Micromax!! Reference to your ticket id- 71150 We apologize for the inconvenience caused. We request you to visit the service centre and call us on our customer care number regarding the same. For service centre details you may visit the website: www.micromaxinfo.com or You can locate your nearest service centre by sending message to ASCCity Pin code to [protected] (*Charges Apply) We would like to inform you that replacement is only available within 7 days from the date of purchase after the service centre finds any manufacturing defect. This comes further to your concern over the mail, we would like to inform you that we do not have any refund policy against any of our products. As a company, we do stand behind our products and in light of the same we always like to extend our support to you through every possible option available so that we have continuous and loyal Customer- Company relationship. For more Information on Micromax Products please visit our website : www.micromaxinfo.com. You can also reach our helpline number:[protected]Monday to Saturday between 07:00 am – 11:00 pm). Assuring you of our Best Services. Thanks and regards, Priyanka Micromax Care Team ********* On Sat, 19 Sep at 11:26 AM, amit satyashil bochare wrote: Reminder - 2 Waiting for reply and required action. Regards ********* From: "amit satyashil bochare" Sent: Thu, 17 Sep 2015 10:34:54 To: "Micromax Support ", "ashwanisharma " Cc: "atul9112 " Subject: Fw: Harassment by Micromax Reminder - 1 Waiting for reply and required action. Regards ********* From: "amit satyashil bochare" Sent: Mon, 14 Sep 2015 11:08:39 To: "Micromax Support ", "ashwani.[protected]@micromaxinfo.com" Cc: "atul9112 ", "amit.ssfpl " Subject: Re: Harassment by Micromax Dear Sir, You mentioned you do not have the refund policy of products but it seems that you do have the policy of deceiving and looting people by changing their handsets when they come for servicing. On 9th April, I had given you my golden coloured handset with IMEI / ESN no. [protected], [protected] and 32 GB storage but it was returned with IMEI / ESN no. [protected], [protected] having black colour and 16GB storage. Moreover, when we collected the handset on 1st Aug. after repeated follow up, the software problem still was not solved and handed over to Micromax care again. Now we This is at all not be accepted and tolerated and will be sued in the court. We have recently been informed by micromax care that the repaired handset is again with different IMEI number and having only 16GB storage instead of 32 GB. Now we regret that we have purchased a Micromax product and got deceived. This is a clear-cut case of harassment. I demand either the refund to be given to me OR replacement of defective handset with new mobile E471 Canvas Knight - 2 (32GB). I have already given the 15 day's time to meet my demand before I opt for legal action against you. You mentioned you would support through every possible option available. Now we expect you would make available the option to meet my demand after seeing an ordeal that I have gone through from April to September. I have been deprived of my mobile for this long period even when I purchased this mobile with my hard earned money. Waiting for your reply. Regards Amit S. Bochare [protected] [protected] [protected] ********* From: Micromax Support Sent: Thu, 10 Sep 2015 18:18:05 To: [protected]@rediffmail.com Subject: Re: Harassment by Micromax Dear Amit, Greetings from Micromax!! Reference to your ticket id- 71150 We apologize for the inconvenience caused. We request you to visit the service centre and call us on our customer care number regarding the same. This comes further to your concern over the mail, we would like to inform you that we don’t have any refund policy against any of our products. As a company, we do stand behind our products and in light of the same we always like to extend our support to you through every possible option available so that we have continuous and loyal Customer- Company relationship. And also like to inform you that replacement is only available within 7 days from the date of purchase after the service centre finds any manufacturing defect. For service centre details you may visit the website: www.micromaxinfo.com or You can locate your nearest service centre by sending message to ASCCity Pin code to [protected] (*Charges Apply) For more Information on Micromax Products please visit our website : www.micromaxinfo.com. You can also reach our helpline number:[protected]Monday to Saturday between 07:00 am – 11:00 pm). Assuring you of our Best Services. Thanks & Regards, Sumit Micromax Care Team ********* From: "amit satyashil bochare" Sat, 19 Sep '15 10:57a To: "Micromax Support " and others View blocked images Reminder - 2 Waiting for reply and required action. Regards ********* From: "amit satyashil bochare" Sent: Thu, 17 Sep 2015 10:34:54 To: "Micromax Support ", "ashwanisharma " Cc: "atul9112 " Subject: Fw: Harassment by Micromax Reminder - 1 Waiting for reply and required action. Regards From: "amit satyashil bochare" Sent: Mon, 14 Sep 2015 11:08:39 To: "Micromax Support ", "ashwani.[protected]@micromaxinfo.com" Cc: "atul9112 ", "amit.ssfpl " Subject: Re: Harassment by Micromax Dear Sir, You mentioned you do not have the refund policy of products but it seems that you do have the policy of deceiving and looting people by changing their handsets when they come for servicing. On 9th April, I had given you my golden coloured handset with IMEI / ESN no. [protected], [protected] and 32 GB storage but it was returned with IMEI / ESN no. [protected], [protected] having black colour and 16GB storage. Moreover, when we collected the handset on 1st Aug. after repeated follow up, the software problem still was not solved and handed over to Micromax care again. Now we This is at all not be accepted and tolerated and will be sued in the court. We have recently been informed by micromax care that the repaired handset is again with different IMEI number and having only 16GB storage instead of 32 GB. Now we regret that we have purchased a Micromax product and got deceived. This is a clear-cut case of harassment. I demand either the refund to be given to me OR replacement of defective handset with new mobile E471 Canvas Knight - 2 (32GB). I have already given the 15 day's time to meet my demand before I opt for legal action against you. You mentioned you would support through every possible option available. Now we expect you would make available the option to meet my demand after seeing an ordeal that I have gone through from April to September. I have been deprived of my mobile for this long period even when I purchased this mobile with my hard earned money. Waiting for your reply. Regards Amit S. Bochare [protected] [protected] [protected] ********* From: Micromax Support Sent: Thu, 10 Sep 2015 18:18:05 To: [protected]@rediffmail.com Subject: Re: Harassment by Micromax Dear Amit, Greetings from Micromax!! Reference to your ticket id- 71150 We apologize for the inconvenience caused. We request you to visit the service centre and call us on our customer care number regarding the same. This comes further to your concern over the mail, we would like to inform you that we don’t have any refund policy against any of our products. As a company, we do stand behind our products and in light of the same we always like to extend our support to you through every possible option available so that we have continuous and loyal Customer- Company relationship. And also like to inform you that replacement is only available within 7 days from the date of purchase after the service centre finds any manufacturing defect. For service centre details you may visit the website: www.micromaxinfo.com or You can locate your nearest service centre by sending message to ASCCity Pin code to [protected] (*Charges Apply) For more Information on Micromax Products please visit our website : www.micromaxinfo.com. You can also reach our helpline number:[protected]Monday to Saturday between 07:00 am – 11:00 pm). Assuring you of our Best Services. Thanks & Regards, Sumit Micromax Care Team ********* On Thu, 10 Sep at 1:26 PM, amit satyashil bochare wrote: Reminder - 1 Expecting your reply at earliest on the trailing email. Rgds ********* From: "amit satyashil bochare"[protected]@rediffmail.com Sent: Sun, 06 Sep 2015 01:07:23 +0530 To: "[protected]@micromaxinfo.com"[protected]@micromaxinfo.com Cc: "[protected]@mmxcheckpoint.com"[protected]@mmxcheckpoint.com, "[protected]@gmail.com"[protected]@gmail.com Subject: Harassment by Micromax Dear Sir / Madam, This is to inform you that I, Mr. Amit S. Bochare, had purchased a Micromax mobile with Model number A350 KNight and golden colour from M/s Nitin & Co. (Micromax World), Alipur Road, Narela, Delhi But unfortunately, I gradually started facing some software problems in my Micromax mobile. Having ignored for few days, I observed that the problem was worsening and I called customer care in Micromax. They suggested me to contact any Micromax care to resolve the problem. The following problems were encountered after 3 months of purchase 1. Screen hanging problem 2. Improper execution of some in-built applications. 3. Frequent fluctuation problem in display light. 4. Frequent switching off problem On 9th of April, I sent my cousin, Mr. Atul to visit M/s Simran Communication, Shop no. B1, Fruit Garden, Rly Road, NIT Fazridabad - 121001 and he met Mr. Sumit there. Mr. Atul narrated him all the problems in my mobile. First, he tried to resolve the problem by formatting the mobile software but the problems could not be resolved. Then he informed Atul that the handset needed to be sent to Micromax company to resolve the problems. Atul allowed him and handed over my mobile with following details 1. Jobsheet: 09/04/2015 2. Job number: N[protected] 3. Model No.: A350 Night (32 GB) (Gold Colour) 4. Mobile IMEI / ESN no.: [protected], [protected] Mr. Sumit informed him that the handset would be returned within 15 days after proper repairing. We waited for 15 days and called the service center for the same. They informed it would take another seven days to come. Every time we called them, we got the same answer that the handset would take another 7 days. One, month passed, two months passed, three months passed and finally four month passed and we kept waiting for handset to be returned. Meanwhile we called rigorously to Micromax company at [protected]. Every time we got the answer that it was in process and would be returned within next seven days . We also strongly followed up to M/s Simran communication for the same but in vain. To our annoyance, they (Simran) stopped responding at one time as they had no answer. Having felt deceived, we visited the service center 4 times without any outcome. On 1st August, I was informed that the handset had come from company and I rushed to collect it from Simran communication. After using the mobile for 24 hours, I again encountered the same problems in the mobile and this handset had 16 GB instead of 32 GB storage. I was really fed up with this kind of service from Micromax. I again visited the Simran communication and explained the problem. He informed me that I would get Micromax A300 Gold model this time as A350 Night was a failed model everywhere in the market. I said ok and asked for the timeline. I was given 15 days time after preparing following jobsheet 1. Jobsheet: 03/08/2015 2. Job number: N[protected] 3. Model No.: A350 Night (32 GB) (Black Colour) 4. Mobile IMEI / ESN no.: [protected], [protected] I waited for 15 days and called to center. As expected, I got a negative answer. Then I called Micromax care at [protected] many times but received no firm response. I registered the complaint with Micromax with complaint number MMX[protected] dated 07/08/2015. I kept following to Micromax care on 17th, 18th, 20th, 21st, 26th August'15. I again registered the 2nd complaint through Ms. Tanu (Micromax customer care employee) with number MMX[protected]. After harassing continuously for 4 to 5 months, the company has finally offered me to collect my repaired / replaced mobile on 1st Sep, 2015. Again, the model is not Micromax Gold as promised to me earlier. I have been informed about the same model with different IMEI / ESN No. This is very shocking to me. This is the kind of after sales service from reknowned company like Micromax. Your careless attitude and services left me without the use of mobile for 5 months continuously although I had purchased this mobile with my hard earned money from you with great expectations. I am sorry, I can not accept the handset unless I am compensated for my valuable time that I lost so far and huge mental agony and harassment that I incurred during the course of last 5 months. So here, I demand that 1. Refund of Rs. 14300.00 + Rs. 4000.00 (total Rs. 18300.00) to be given back to me which I paid for purchase of Micromax mobile and the 4 day's time that I spent to visit the service center during the course of 5 months. OR 2. My old handset to be replaced byMicromax E471 Canvas Knight 2 - 32 GBbecause the model A350 Knight model has been failed twice since I purchased it and I can not take risk with it anymore. If my demand is not met within 15 day's time, I will drag you into the court and use the legal way unless and until I get appropriate justice. This email communication may follow a legal notice after 15 days if my demand is not met. I still hope the company like Micromax can not be so careless and deceptive and would look into the matter in a positive way to meet my demand. Please find attachments for your reference and necessary action. Attachments: 1. Micromax A350 Knight Invoice 2. Complaint Jobsheet on 9th Apr'15 3. Complaint Jobsheet on 3rd Aug'15 Regards Amit S. Bochare [protected] [protected] [protected]

Sir, Few months back, I bought a brand new micromax phone model Nitro 2 E311 from my nearby micromax store..Till then the USB that was provided with the model is not working that is it does not allows the sharing of pictures and graphics. Moreover the camera which is 5 MP Front n 13 MP Back gives blurred image everytime a picture is captured.I request you either to replace the model with anew one or tell me the solution to the problem. I tried to contact the dealer but he said to contact online . I hope u will not force me to knock the doors of consumer court.. Waiting for your reply at its earliest.

I submitted my A300 model on[protected] because of power on issue (4101) job sheet - " S[protected] " now its 45 days more i still didn't get my mobile.please repair or replace by "Canvas knight 2 E471" ASAP. i already facing very very bad experience with your service and your approach towards customers. i already called to your customers care more than 27 times... contact me to [protected] between 7 am to 2 pm and also send my job status to [protected]@gmail.com.

Micromax handset was submitted for repair in micromax service centre in Gurgaon. Job sheet no. is N[protected]. Handset was returned without repairing and reason for returning was not explained properly. The handset is still under warranty.

Sir, I had given my mobile phone for repair for charging related problem at micromax service centre virar in the warranty period on 22/8/15. they told that they send the mobile to company for repairing and required 45 days . After 33 days i visited the service center they told that the phone is get ready i came to home in boisar observed that the phone is not repaired . the warranty period of my phone ends on 30/8/15. after that on 26/8/15 i once again visited service center they told me that your warranty is over. so i requst you repair my phone.

I had given my mobile for repair under Guarantee Period at M/s VI Communication, Radhey puri exten., Jagat puri, Delhi-110051 vide their receipt No.N[protected] on 1-9-2015, But till date my mobile phone was not repaired and fate of my phone is uncertain as told by their staff. No time has been given to me for delivering of my Mobile Model no.A-99 Micormax express. I request the complaint Board to kindly take-up the matter with the company so that I will get my mobile at the earliest. KANIKA [protected]

I had submited my Micromax mobile on 3rd Sept'2015 against job card no- E[protected] at Guwahati service center (Netsel Associates), but They are not able to resolve my complain till date(26th Sept'2015). They said that parts are ordered and its on the way. They asked me to collect the mobile after 7 days of submission, but i had visited their office thrice after interval of 7 days each. But every time they are repeating the same version and not able to resolve my complain. I get really harassed by their activity every time. I don't understand what type of service center you are providing for public. Is it the way you are harassing people. Finally I want replacement of my mobile with a new one immediately and that to without any condition. Hope you would resolve my problem immediately. I cannot wait any more. Regards Gautam Dutta Guwahati Contact-[protected] email- [protected]@rediffmail.com

Hi, its more than one month I am taking regular follow-ups with micromax guys, but I didn’t get any resolution, this is very humble request tell me micromax company provide us 1 year warranty out of which from last two month handset is laying with them. If this type of Pathetic service is providing by them then I think one year is very short period for you to fulfill your company declaration with their customer. I agree one mistake done by me that I purchase micromax handset sorry please resolve my problem ASAP. Regards Hem Raj [protected] [protected]

I Had bought the Q380 Micromax Canvas Spark in Snapdeal Flash sale some time in may. However after two months the phone stopped functioning. I had given the phone to a Micromax service center here in Bhubaneswar. They returned me the product after about 2 months more without the issue being resolved. My phone is still not functional and i demand its replacement with a functioning product ASAP. PROBLEM: After powering on the phone, only the startup screen (with micromax and android logo) appears. Nothing else happens or boos after that.

I have given my micromax mobile(canvas Q380) for service to the M/S KK enterprise, Surat-394221 on 07/08/2015 the job sheet no W[protected] AFTER 25 days I complain in service care they promise to give mobile in 20 days and give complain number MMX[protected] but Still now I have not received the mobile. When can I get the mobile? please give information about my handset when i have received? my mobile number is [protected] and email add is [protected]@gmail.com. please inform to me...

As I purchased the above mentioned item requesting for seperate battery and gsm + gsm sim slot but to my surprise I had received the mobile with inbuilt battery/ wcdma sim slot which is not required, on enquiring to your customer support executive I was told to book a complaint and the same will be exchanged within 24 hours, kidly do the needful as early as possible Thank you Prasanna MM