Micromax Informatics Complaints & Reviews

My cellphone micromax q 371 has not been working properly since i have bought it. My phone leave its network every now and then and if somebody calls me they got voice response that my phone is switched off and i have to restart it in every 10-15 mins for smooth functiong of phone. I have complained it for six times in which 3 times they have took it and sent to delhi for better repair but every time they fails to repair it. Service center is not also cooperating. Customer care always mislead by giving baseless suggestions i bought my phone on 1st march 2015 but since from then my phone is with service center for 3-4 months. My complain no is e[protected], e[protected], e[protected], e[protected] ref no. Mmh[protected]. Now again they are asking me to give my phone to service center. I want micromax to replace this phone. my contact no- [protected], [protected]

My cellphone micromax q 371 has not been working properly since i have bought it. My phone leave its network every now and then and if somebody calls me they got voice response that my phone is switched off and i have to restart it in every 10-15 mins for smooth functiong of phone. I have complained it for six times in which 3 times they have took it and sent to delhi for better repair but every time they fails to repair it. Service center is not also cooperating. Customer care always mislead by giving baseless suggestions i bought my phone on 1st march 2015 but since from then my phone is with service center for 3-4 months. My complain no is e[protected], e[protected], e[protected], e[protected] ref no. Mmh[protected]. Now again they are asking me to give my phone to service center. I want micromax to replace this phone. Service center no-[protected]

1 month back I have given my micromax A104 white color mobile for the repairing of touch pad for sri rama telecommunication shop in chikkmagalore till now i am not get my mobile plz solve my problem. cust name-Tejas job sheet num-*s[protected]*

Phone had problem like display going blru nothing visible no network old Jobsheet ID:W[protected] now after 45 days they given me handset return and they said the problem is solved now but after 5 min the phone still had same problem so agian I submitted phone in service centre they given me another job sheet no. W[protected] now I dnt noe what to do can we take some action plz help me...

I have purchased a micromax LED of size 24" having model no24B600HD on 13/01/2015 online from Flipkart. Now after six months I found that the set is not working & is dead. When I informed this to service center at no [protected], I received a complaint no MH[protected] ehich was launched on 29/07/2015. THe service engineer has visited and what's up some snaps of the LED set and told that you will get reply soon. I am waiting since more than fifteen days and constantly calling serivce centre and not got any positive reply. I am totally dissatisfied the way micromax is providing service, I want this issue to be resolved soon ALso one of the height is that my complaint ststus is closed eventhough I havenot recieved the part or new piece not even any message regarding this complaint.

My device problem on 24/7/2015 in om service center in bhusawal city.5 day reparing not succes and then send device micromax company. i am calling [protected] evary 2 day.any time only two answer 1) 15-20 days retan your device. 2) in progres. not properly answer your custmoer care and call not sent in senior device send 30 jully. job no.*W[protected]*

My bother own a micromax yureka phone. The phones software has been wiped out and unable to start it. I had louged a complaint with the company on 23-24 Aug 2015, Having complaint number 1256552 . But till date non have arrived or no communication from the customer service. It is just that when you will call they will say then need another 48 hours. I asked the customer service person to get to his/her manager but i presume there isnt any present there. She didn't transfer to anyone giving me the reson the his senior is not present. Getting no reply from the customer service and at the end i had to put the complaint here

Hi i have given my Handset A120 on 27th july 2015. Job Card No:- N[protected]. When i gave this at service center they said it will take 7-8 days for Repair. And now it is 33 days and no revert. I called after 15 days your executive said it will take another 15 days and same story after 30 days and same story today.. Boss you guy’s are loosing customers… dint understand why this is taking so much time are handsets being send back to china for repairs…. what is your service team doing…. the whole industry is facing competition stress and you are relaxed loosing customer’s.. do you think will i be able to recommend anyone to purchase micromax… rather i will post my experience on social sites not to purchase Micromax you guys really proved you tag line “Nothing like anything”….. It is a sincere request please tell me when i will get my hand set or Do i have to file RTI for getting this information…

Dear sir my name is SURENDRA I have submitted the mobile micromax AQ5001(S) IMEI NO[protected]/[protected] with job sheet noN[protected] with problem mobile in display problem in 7 AUGUST 2015 AND I SUBMITED THAT DAY IN GANESH NAGER NEW DELHI 110018 SERVICE CENTER I still they are not responding I am getting mentally and physically harassed by visiting service centre and calling to customer support MY MAIL ID is maurya.[protected]@gmail.com and my mobile no is [protected] THEY ARE NOT GIVE MY PHONE PLEASE SOLE MY PROBLEM .

दिनाक 22/08/2015 को मेने आपना मोबाइल उज्जैन के सेठी बिल्डिंग सर्विशसेंटर पर दिया था जिसमे उनके द्वारा बताया गया की TUCH ख़राब है लेकिन आज दिनाक तक मोबाइल सही होकर नहीं मिला और आज बताया गया की मोबाइल DETH है मेरा मोबाइल MICROMAX

Dear sir my name is neeraj kumar tripathi I have submitted the mobile micromax a121 IMEI NO [protected]/[protected] with job sheet no W[protected] with problem mobile in dead condition and display problem in end of May internally the generate the w[protected] new job sheet no after they given the mobile in end July mid after a day mobile re dead they re taken mobile without job sheet and after they re taken the mobile with job sheet w[protected] on 4 of August same time period mobile warranty is expired . I dropped more than 5 mail with mail id [protected]@gmail.com for replacement/warranty extend but they are not responding well . online complaints no are mmx[protected], mmx[protected] & mmx[protected]. still they are not responding I am getting mentally and physically harassed by visiting service centre and calling to customer support .

Please give me my phone back - or return the money.

This is a pathetic way of handling my new phone complaint. I purchased my micromax canvas 4 plus a 315 vide order no. Mh - bom[protected] dated 7th apr 2015 recd on 10 apr 2015.
The brand new phone started showing problem in its touch screen and we went to the service center at fruit garden, faridabad and we had told that our phone's touch screen was not working and we had to leave the phone vide our job sheet no. N[protected] 21 jul 2015.
We called the service center and they said the phone had been sent to the company for replacement of touch screen and we will get it back within 15 days (Vide the job sheet nn[protected]) is - and when we said that please give us a standby phone - they said they will not give it.
When we again inquired after 15 days they said it will take 20 - 25 days and still there is no standby phone given.
Today after 40 days still i haven't got my phone back.
Now how a brand new phone can be taken for repair and not given back to customer even after 40 days and what the customer will do in these 40 days without a phone.
I am posting here on this page as the customer care is not listening and not resolving my complaint and it is really pathetic to have such a bad experience with micromax though this is my second phone.
Now here i am putting my problem on this page and if still within 3 days my complaint was not resolved i will be forced to file a official complaint with consumer court and than want my money back - and not a new handset.

My Micromax A-67 mobile (IMEI No1. [protected] & IMEI2 No. [protected]) which I purchased from dealer at Kasauli got un-serviceable and same was forwarded to Micromax authorised centre (SV Traders Parwanoo HP) in the month of February. In spite of my repeated reminders (telephonically) I have not received my mobile set till date as I was informed that my mobile was further forwarded to New Delhi for repair and same got misplaced during courier service. Further, I was informed some 4-5 months ago that Micromax Company will provide me new mobile but 8 months have already passed and I have neither got any mobile nor any suitable action has been initiated till date. Hence it is requested that necessary action may please be taken at the earliest.

I have got micromax mobile in june 18 and it got repair in 3 days...and i give service to micromax service center...more than 20 days went still they were not returning my mobile...if i call them they were extending the days...kindly take a actions and return my mobile

I am Not able to track my phone from service centre. Micromax canvas knight A350 I have submitted in service center on 30th July 2015. At Bhagalpur bihar I m sending the photo copy of service center receiving copy. Plz help me to find where is my phone and how many more days it take to return to me.

On 2015 July'25th Mobile given to Service center; 35 days passed still not returning my mobile. Model- micromax nitro A310 IMEI 1- [protected]. Under Warranty service... Address: S3 communications, jay nagar 3rd block bangalore . Micromax authorized Service Center Number: [protected]. job sheet id : S[protected], and i called to customer care on 28th august but they said still they need 15 days to return it back, and i asked them to raise the complaint again the complaint number provided by the executive is MMX[protected]. my mobile has a warranty till oct 28th 2015, i bought it from Poorvika mobiles BTM lay out. the service centre person said that the mother board has to be changed, but i have heard that they change mother board and they return back in unrepairable condition, so its better to refund i think. am calling them every day but they are telling after 2 days, after 2 days, my currency is draining like anything, once if i call to customer care 30 to 40 rupees will go. am thinking why i gave my mobile for relpair. if i call to service centre and if i tell them i go to consumer forum they say easily if you want you can go, plz give solution for this type of service, i took this mobile only i wanted to but indian product so, but now everyone is making fun of my situation. please kindly help me to get my mobile back or refund as soon as possible Name: Shambhavi HM contact : [protected]

On 22 july'15 mobile given to service center; 40 days passed still not returning my mobile. Model - a350 imei 1 - [protected]. Under warranty service. . .
Unique services
Micromax margao service center address: shop no. E003 & 004, basement osia commercial arcade, near ktc bus stand, margao 403601, goa, i
Number: +[protected], +91 - [protected]
Please take an action immediately.
My contact no. . [protected]. . .

On 30th july'15 mobile given to service center; one month passed still not returning my mobile.

Model - a 102
Imei 1 - [protected]
Imei 2 - [protected]
Under warranty.

Service center: -
Krishna enterprise
Ground floor, ashrampara,
Nazrul sarani, near maya sanyal nurshing home,
Siliguri, pin - 734401
West bengal
Office phone no[protected]

I am Mehul Boradia and I fail to understand how Micromax functions. It's now nearly 2 months and I am struggling to get my phone back from the service Centre. The phone was bought in April 2015 and within a month it started showing problem. The phone is absolutely basic and there are no smart phone features When I went to service Centre I was been attended by the senior named Miss Pallavi, who promised that the motherboard will be replaced and will handover the phone in Max 25 days. But it's more than 56 days. The jobsheet no is W[protected]. The members at service Centre are useless they laugh at the customers if they raise there voice for complains. Also the contact no provided are always switched off. Finally I got in touch with west head Mrs Shadad contact no [protected]. He promised to get back in 2 days time but now it's more than a week and no reply. Its very said that the company advertises with huge budgets and the service is failure Need solutions ASAP. Contact Mehul.[protected]@gmail.com [protected].

Dear sir, I am Souvik Chakraborty. I have given my canvas engage a091 phone to service center o[censored]luberia for repairing front camera on 24th july, 2015.But after 35 days they are unable to give my phone and i am suffering many problem. Please take an action immediately.My contact no..[protected].