| Address: Bhopal, Madhya Pradesh |
I have deposited my handset Micromax Canvas 2.2 A-114 Black on 15th April 2015 regarding its display issues. It was showing a black display. The phone is still in warranty period. The service centre ( R and J Enterprises, Shop No. 42, Platinum Plaza, New Market, T T Nagar, Bhopal, Madhya Pradesh, 462003, Tin No-[protected]) took almost 10 days to resolve the problem. Meanwhile, they erased all my phone's data without my permission. But now on 25th my phone was not showing any network. So I was unable to make any calls. On 27/4/2015, I again went to the same service centre and asked them to repair that issue. Now in the evening, I can make a call but cannot listen to the receiver's end because there was no incoming audio. So, I went to the same centre again on 28/4/2015. Now, they are saying that they will resolve my problem in 7-8 days. I am just fed up with this phone and the service of Micromax. All I want you is to replace my phone and take strict action against it.
Job sheet No. N[protected]
IMEI No. [protected] / [protected]
Name: Vivek Jha
Contact: [protected], [protected]
Micromax Informatics customer support has been notified about the posted complaint.