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Micromax Informatics Complaints & Reviews

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K
K.C.Thomas
from Mumbai, Maharashtra
Feb 26, 2015
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Address: Mumbai City, Maharashtra

Dear Concerned, I have purchased a micromax phone thinking that try and see. My first experience is very bad. I have nearly 1100 contacts in my previous phone Nokia Lumia 510. After purchasing only I came to know that the contacts cannot be trnasfered from other phone to Micromax. The shop keeper agreed that he can do this . However after making payment etc. he tried for half an hour and said He cannot do the transfer. I have taken to several places nobody could o this. Why you make such devices that is not user friendly. This is a very bad and cheating to the public. I am a person never buy un branded, however, I thought I will try Micromax because of the add etc, Now I found that it is frustrationg and being cheated. K.C.Thomas [protected]
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    LAXMIDHAR NAYAK
    Feb 26, 2015
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    Address: Angul, Odisha

    Sir/madam I had purcahse micromax cell phone on 21.06.2014 from M/s Mobile Galary at Angul. I have facing problem after one month. Its left side key was work properly, then I had given at Talcher, Angul Customer Care to repair. They repair it but I found that the display of screen not functioning it doesn't look. Again I had given for repair of display of screen. Thenafter I again facing the same problem. I again takes at Angul Customer Care but they have refused to take. My EMI Nos. [protected] and [protected]. Please help... Laxmidhar Nayak [protected]...
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      aman`
      from Bhiwani, Haryana
      Feb 26, 2015
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      Address: Faridabad, Haryana

      Sir/madam

      I had purcahse my phone and day one i have facing problem as a second sim, i had submit my phone sector 16 and get after approx one month and now again i had submitted 19/2/15, and as per him they will return after correction with in week, but now nobody pick the phone and not give any satisfy answer, please help...

      Aman dixit
      [protected]
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        S
        sher bahadur chouhan
        from Delhi, Delhi
        Feb 26, 2015
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        Address: Indore, Madhya Pradesh

        Hi team, My name Sher Bahadur Chouhan My complain is this Phone Automatic Switch OFF. I am Visit Macromax servises center but responding Showroom person :- He Saying not in warranty & payment Overall Charge 1800 Bill Date 04/07/2014 Model no : Marcomax A10 Please look into this Please resolved
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          akash1694
          from Mumbai, Maharashtra
          Feb 26, 2015
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          Address: Mumbai City, Maharashtra

          As Given period of my mobile repair was 25 days and almost above 1 month time has been completed by service center now again 1 month time is given by center hence disappointed please co-operate & do it as earlier as possible. Since it was my very bad and unexpected experience. Next time this brand will be my last option. Looking after these services of Micromax company Samsung is the ultimate brand which provide there services in time. I'm sure that you will take it in your concern. Please look into this matter as soon as possible.please do it as earlier as possible. Waiting for your reply. Please provide me clear details of My Mobile. Details are Mentioned below. Handset model : Canvas HD(A116i). IMEI / ESN No : [protected] / [protected]. Job sheet date : 23/01/2015. Job sheet no.: W[protected]. Branch Name & Location : M/S Bhagwati Mobile, Borivali (W), Mumbai, Maharastra, Pin code :400092 Branch Tel :[protected].
          +1 photos
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            pankaj9305
            from Udhampur, Jammu and Kashmir
            Feb 26, 2015
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            Address: Mau, Uttar Pradesh

            Sir, I did send a reminding letter to you about my mobile problem but you didn't reply about that letter...there was network problem in mobile but you and your care did not support me so i want to go consumer forum...i d8d send reminding letter on 10th feb 2015...
            +1 photos
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              P
              Pulkit011
              from Delhi, Delhi
              Feb 25, 2015
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              Address: New Delhi, Delhi

              I have a Android one phone canvas A1. The android one devices getting update from starting of January & it is going to be end of February. When will you give the update. Next time I will not buy any micromax product & not suggest anybody to buy micromax's product.
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                vgita
                from New Delhi, Delhi
                Feb 25, 2015
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                Address: New Delhi, Delhi

                it is a matter of great surprise that nothing has been done till today inspite of number of visits to your service center m/s Aditi info com at south patel nagar and letter and its reminder sent to your office on 23rd jan .15 &16th feb .15 through speed post and your service center is demanding huge amount for repairing the handset which was given to them on 5th of jan .15 vide jobsheet no[protected]-14310017 for my handset doodle 1 micromax A111 -sermobo271, Whereas your center of paschim vihar demanding Rs 700/- and Rs 1800 demanded by shadipur service center when visited there place for repairing the set which is against the b/s ethics as the device is under warranty period because it was purchased on 25th of mar 2014 from spice hotspot punjabi bagh vide their cash memo no[protected] for Rs 10, 200/- and customer id is[protected]. futher it is also pointed out that i also received the msg on 9-01-15 on my mobile at 11:29 am that my set has been repaired and collect from the service center which proves that your company has adopted a tractics to harass the consumer and deprive them for their rights. you are now again requested to replace/repair the set in question in order to maintain your goodwill failing which i shall be forced to go to the apropriate legal forums at your risk and cost which may please be noted. thanks MAHENDER PAL -[protected], [protected] R/O mig flat punjabibagh enclave opp arihant nagar gate no 1 flat no 8 third floor, New Delhi 63
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                  A
                  alien devil
                  from Pune, Maharashtra
                  Feb 25, 2015
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                  Address: Pune, Maharashtra

                  Dear Sir,

                  I am using micro max phone model No A76 since from one and a half year but still i didnt got any latest firmware updated for my phone so kindly request you so update new firmware for my phone other wise i will escalate this issue with your MD and i will post negitive coments on facebook i want resolution as soon as possible otherwise i will take necessary action against you micro max company.
                  regards,
                  sanjay jadhav
                  [protected]
                  na
                  i want to updated firmware for micromax A76
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                    A
                    ARIVALAGAN MANI
                    from Madurai, Tamil Nadu
                    Feb 25, 2015
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                    Address: Madurai, Tamil Nadu

                    Hello Sir,
                    My Headphone was not working, hence i gave it to ur Official service care centre on 19.12.2014 and call back after 2 days they showed some local headphone, i asked why ur were given it to me. Then he said headphones were not available now and call back after i get it headphone. Still they are not given or replace my headphone. My job sheet no : S[protected]. Kindly do needful. I[censored]r make it possibleas eraly, i will be make to suit legally for ur company and customer service centre.

                    Regards,
                    ARIVALAGAN
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                      N
                      nareshzende11
                      from Ahmedabad, Gujarat
                      Feb 25, 2015
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                      Address: Pune, Maharashtra

                      A-106 phone not function well I have bought the A-106 phone last six month back and its given worst experience for the same it was damage for panel so i have buy the panel for 800/-i have order black panel but received the white but i said let it be because after waiting for 10 days we received it then why should more wait but after changing the panel my phone is not functioning well it is restart and auto shut down then again i was visited to your service center for thrice but still am not getting solution is this your phone are resulted after spending 7k????? kindly do some quick action on this issue i need my phone to be repair ASAP
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                        M
                        M.p singh yadav
                        from Indore, Madhya Pradesh
                        Feb 25, 2015
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                        Address: Indore, Madhya Pradesh

                        Hi Sir/Ma'am, I purchased micromax (Model A250) mobile in may 2014. Now my camera/FM and Wi-fi is not working I went to service centre. They told us that there is a problem in mother board and ask for 4500 Rs. If my mobile is under warranty then why should I pay this amount. Very poor service of MM Just for your information most of the time its mobille network gone away from very starting. For sure I will complain every where.
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                          Dr. Rajendra Mehta
                          from Bengaluru, Karnataka
                          Feb 25, 2015
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                          Address: Indore, Madhya Pradesh

                          I have purchased Micromax A1 phone on[protected] it worked finr for 50 days than many problems started occurring, I wrote mail to company regarding same 8 days back but no reply till date. I took the phone to service center thrice & they kept it for 4 days with them but still the problems not solved. WIFI is not working even after today's repair. I want a replacement now & if not done I will move to Consumer forum as no other way left for me.
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                            govind mathuria
                            from Ajmer, Rajasthan
                            Feb 25, 2015
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                            Address: Ajmer, Rajasthan

                            mene micromax mobile july me purchase kiya tha or after 2 month uske speaker kharab ho gye.mene us mobile ko service center pr repair kraya to repair hone ke 7 days bad uski display kharab ho gyi or display shi unhone 15-20 days liye. jab mobile ki display shi hokr aayi to uske 4-5 din bad uska motherboard kharab ho gya or 20 days me koi other mobile change hoke aya vo bhi unhone kharab bheja. phle uski battery bhej di jo 1 month me change ho ke aayi fr uske bad mobile change hone gya to 1 month me mobile aya vo bhi kharab hi aya or vo mobile abhi bhi shi nhi hua. mene service center ajmer me mobile repair ke liye diya 5 month se mere pas good condition me mobile nhi he vo or ab bol rhe he ki repair ke liye jaipur jao
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                              P
                              PAPZ
                              from Delhi, Delhi
                              Feb 25, 2015
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                              Address: Chennai, Tamil Nadu

                              Dhanasekaran c, 20. 02. 2015
                              Thiruvallur,
                              Chennai.
                              Mobile ([protected]) .
                              Email:[protected]@gmail.com.

                              Sir / madam,
                              I bought the micromax mobile model no:a26 from flipkart.com. The
                              Warranty given for the mobile is 1yr. And there was a problem in my
                              Mobile that it wasn’t switched on during the 7th month after purchasing
                              The micromax mobile. Hence i submitted my mobile (By hand) in micromax
                              Authorized service center (M / s deprosys technologies, t. Nagar, chennai)
                              Before the warranty period dated on 12 / 11 / 2014. They promised me to ready
                              My android mobile without any problem with extra warranty within the
                              Period (20 - 25days) . Nearly 100 days were over, my mobile didn’t returned
                              To me as they promised before. Since, i went to the mobile service center &
                              Also contact by telephone many more times they didn’t gave the proper reply in
                              Returning of my mobile. Till i don’t have any spare mobile to use, i
                              Suffer major problem for communication. I request you to retrieve my
                              Mobile phone without any problem within a week immediately. Due to the
                              Negligence of providing the proper service of my mobile phone, i feel so
                              Hurt & disturbed heavily. I request you to take action against the
                              Poor micromax service center & also i seek the compensation of
                              Rs. 10, 000 for their negligence in providing the better mobile service.
                              The attachment of the jobsheet photocopy details of my mobile for service is given below for the clear rectification.
                              With regards,
                              Dhanasekaran. C


                              Job sheet no:n[protected].
                              Imei / esn no:[protected] / [protected].
                              Model no:a26.
                              Problem reported:4101 power does not switched on.
                              +1 photos
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                                D
                                deolia
                                from New Delhi, Delhi
                                Feb 24, 2015
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                                Address: Nainital, Uttarakhand

                                Sir,
                                my Data card Deposite in M/S Mobile House Haldwani since 19/12/2014 for repair/replace. but I have not get my data card yet. The M/S Mobile House say that we have not receive your goods from higher company.
                                DETAIL AS UNDER
                                Name: Kundan Singh
                                Name of Goods: Micromax Data Card 219W(W)
                                Docket No: N[protected]
                                model Code: SERMOB0446
                                Date Of Deposit / renewal 19/12/2014-14/02/2015
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                                  A
                                  amitk44
                                  Feb 24, 2015
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                                  Address: Indore, Madhya Pradesh

                                  mera name amit hai Mene apna mobile micomax canvas 4 indore k jail rOaD k service center pe dia tha usme 2Nd sim nai chal rhi thi muje cmpny service center ne kaha k hum ise aage headoffice bhejenge waha se banke aayega 1 mahina lagega mene bheja fir wo muje dedh mahine bad mila to wo b itni rough condition me mila itne sare dents lage huwe the n touch b pura ukhad rha tha mene jb is bare me bola to unhone kaha k aisi hi cndtion me tha jbki mera mob single handed n bht hi achhi cndtion me tha mene kaha k muje mob mera waps do jo cndtion me mene dia tha to unhone fir se cmpny bheja h me bht hi naraz hu micromax company se ye fraud kar rhi h janta k sath muje mera mob ab new chahiye aur agar muje mera mobile usi condition me nai mila to me daily complaints karunga and micromax is bad company mera mobile number hai [protected] pls jaldi kuch karen
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                                    S
                                    shukla198614
                                    Feb 24, 2015
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                                    Address: Allahabad, Uttar Pradesh

                                    Hello Boss, I Purchased a Phone Micromax Knight A350 in Nov.2014 from Snapdeal. It was working well initially when I used only one SIM, but when I inserted second SIM after few weeks it starts getting shutdown regularly. and when we make a call phone gets switched off even if we have battery more than 80%. I took this phone in Varanasi service centre and they make format and re install the software again but my problem still remains unsolved. Then I went to Allahabad service centre they keep my phone for more than 10 days but when I received the phone again the situation is same. I don't know what to do.. I thought this is one of your best model in smart phone but now I regret on my decision to purchase this phone. Please let me know if you can help me because it is not good for the image of company. With Regards, Dileep Shukla
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                                      J
                                      jibindas0123
                                      from Tenkasi, Tamil Nadu
                                      Feb 24, 2015
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                                      Address: Kollam, Kerala

                                      i had given my phone to the nearby micromax service center because of broken display and touchpad.The shopmen told the phone will be repaired in 20 working days since it is given.I had givecn my phone on[protected] and now its been[protected].That is nearly 2 months.I am really iriitated and frustrated by this.Whenever i used to contact the service center, they used to say it will be ready next week and now many weeks have been over.Now they used to say that they havn't received the spair part for it.And it will take again 10 more days from today.Kindly take necessary actions against this issue.
                                      Micromax Informatics customer support has been notified about the posted complaint.
                                      "Dear Micromax Team,
                                      My name is Jibindas and i want to register one of my probles to you because of buying your smartphone.i had given my MICROMAX MAGNUS A117(blue) to the nearby micromax service center because of broken display and touchpad.The shopmen told the phone will be repaired within 20 working days since it is given.I had already paid the amount for touchpad and display as they told me, there is warrenty for such part.I had given my phone on[protected] and now its been[protected].That is nearly 2 months.I am really iriitated and frustrated by this.Whenever i used to contact the service center, they used to say it will be ready next week and now many weeks have been over.And now they used to say that they havn't received the spair part for it.And it will take again many more days from today to get it repaired.Recently about 2 weeks ago i had received a message from the MICROMAX team that my phone is repaired and i can collect it from the service center.And when i went to the service center they are saying the same thing that still it is not repaired.They are really making fun of me.Kindly take necessary actions against this issue.

                                      I was very much satisfied by the phones performance and i really appreciate micromax for such good phones and i had suggested many of my friend to use micromax handset.But sorry to say now i am really disturbed and very much ashamed for buying a MICROMAX smart phone only because of your... your poor servicing.Maybe your smartphones are good but these poor servicing are making you to be in the blacklist while comparing with other phones.Please sir this a hamble request to Look into this matter ...
                                      "The service center to which i had given my phone is : M/S COSMO CELL
                                      ROOM NO-VIII/1102, KARBELA JN, KOLLAM, KERALA, PIN CODE:691001, CONTACT NUMBER:[protected]"


                                      MY JOBSHEET NUMBER IS:S[protected]
                                      IMEI NUMBER IS:[protected]


                                      Regards,
                                      Jibindas
                                      MY MOBILE NO:[protected]
                                      kollam,
                                      kerala."


                                      This is one of the copy of the complaint that i had sent to micromax and it contains the datailed report.Kindly look into it as soon as possible
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                                        venkateshwara.sharma
                                        from Hyderabad, Telangana
                                        Feb 24, 2015
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                                        Address: Hyderabad, Andhra Pradesh

                                        Hi, I have been using the Micromax Canvas HD for more than One year now.Recently, I see an issue with Wifi and Bluetooth not turning ON. When I go to settings and click on Wifi, it says "turning Wi-Fi on", but never turns On, same is the case with bloutooth also. I have tried all the possible ways to resolve the issue but no luck.Please let me the steps to resolve the issue. Thanks, venkat. [protected]
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