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Micromax Informatics Complaints & Reviews

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Updated: Jun 24, 2025

Complaints 10138

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3252

Unresolved

6886

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Address: New Delhi, Delhi

I submitted my phone Micromax A 250 on date 14/11/14 job sheet no ( 5309). My phone was not getting on so i submitted at service centre in gurgaon for warrenty claim. After submission executive gave me time frame of 15 to 20 days to get it done, after 20 days i contacted the service centre again they told me it will take 2 to 3 days more as it has to be replaced and i will get the new phone. Again when i contacted them there was no satisfactory answer. I am really disappointed from this kind of service. Please do something needfull. Awaiting your reply. Jitendra gupta [protected]

+2 photos

Aug 14, 2020

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 30, 2014

Verified Support

Hi Jitendra,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: Kolkata, West Bengal

I have Micromax Elanza A121 which I had bought in July from flipkart, it started problem in charging from September, when showed they detected charger problem at first replaced the charger, still problem persisted then I was told port got damaged & I had to submit it for 15 days in jadavpur Service center on 15th October, tried to contact over phone & visiting by person I did not get the phone in my hand till date almost 2.5 months, what kind of service is this? My complaint no is E[protected] and IMEI is [protected].I want new phone now or full refund or I have to take some severe actions.Contact me at [protected]/[protected]

Aug 14, 2020

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 30, 2014

Verified Support

Hi Sayanti,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

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Address: Nainital, Uttarakhand

sir my micromax a67 was causing sm problems in its software like while switching it on it used to in long vibration n never switch on secondly network were not catching... i submited my phone to service center on 19 of nov n now its almost gonna be 2 months m not getting it back ...though i received the msg that i can collect my phone from centre bt still they have not given me... i got the msg on 22 of dec ... i could not wait much as i have to leave this place n will be shifting to lucknow so i request u to file my problem n i want a replacement of my mobile set as it is under warranty nd in correct situation .. i can take this any more

+1 photos

Aug 14, 2020

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 30, 2014

Verified Support

Hi Rohit,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: Tirupur, Tamil Nadu

I am silambarasan. PH [protected]. Mail id : [protected]@gmail.com . I am purchase a200 phone on Jun 2014, fist month the phone ok .But starting scone month the phone internal & external memory automatically add and remove I am tell to customer care and serviced there time, forth time sent to head office on 15/11/2014. Still no reply.Tamil nadu tirupur customer care serves center Orbit telesystem in very poor for customer service. job sheet no *s[protected]*. I am not satisfied for choose micro max. The phone under service fist time 5 days, scone time 15 days, there'd time 1 week. Fourth time 40 days still no reply . the phone flashing 5 times.

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 30, 2014

Verified Support

Hi Silambu,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

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My Micromax Mobile is under warranty and taken back by micromax comapany for repair under warranty proceducer. They said me that the mobile will be back within 2 weeks but it gone almost two months and still I did not get my mobile back and also not getting any favorable response from them. Please assist me to recover the instrument. Model: CANVAS 4 A210 Service Center: VASHI TELECOM, VASHI Date: 10/11/2014

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 30, 2014

Verified Support

Hi Amit,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: Darjeeling, West Bengal

My phone no [protected]& [protected]. I am in Siliguri West Bengal. Service center M/S Krishna enterprise Siliguri (WB).My job sheet no E[protected]. date 10 Dec 2014.Handset A94.(MAD) Phone no of of M/S Krshna enterprises is[protected] Sir they give two phone no +[protected], +[protected] and said call at those phone nos. Those phone are not pick by nobody and also told me that my handset parts not deliver from company. Last time they repair handset in 35 days what a rubbish thing they do i don't know. In 8 month of service you will take 60 days for repair. tell me This your company policy. Ok i know any electronics item got faulty but for during repair company should must give another handset for 60 days. In these days if any body can leave without phone for 60 days is it possible. |

Aug 13, 2020

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Address: Allahabad, Uttar Pradesh

SIR I BOUGHT MICROMAX A106 ON 31/05/2014.I FACED HANG PROBLEM IN THE MOBILE THEN I SUBMIT THE MOBILE IN THE SERVICE CENTER .AFTER 45 DAYS HE GAVE ME MOBILE AFTER CHANGE THE MOTHER BOARD BUT THE PROBLEM IN THE SET WHEN I RESTORE THE MOBILE IMEI HAS BEEN ERASED EVERY TIME SERVICE CENTER DID NOT SOLVE THE PROBLEM HE SAID THAT CONTACT THE HEAD OFFICE FOR REPLACE .THIS PROBLEM NOT GOING WITHOUT REPLACEMENT.I CONTACT TO HEAD OFFICE BUT NO REPLY.I ATTACHED MY BILL AND JOB SHEET.GIVE ME A SOLUTION.CONTACT ME ON [protected].

+2 photos

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 30, 2014

Verified Support

Hi Vijay,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

M

MVIJAY786

from Kolkata, West Bengal

Dec 31, 2014

CONSUMER COMPLANE NO-985939
Name-Vijay Mishra
Contact no-[protected], [protected]
[protected]@gmail.com
Location-1B/1A Chakbhatai Naini Allahabad 211008
Service center add-Radio Centre shop no-3 1floor Meena bazaar civil lines Allahabad 211001
Device name-Micromax a106
Complane no-7849
Jobsheet no-N[protected]
Other detail in the job sheet that's i attached.

IMEI ERASED AFTER RESTORE FACTORE - Comment #2098356 - Image #0

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Address: Ernakulam, Kerala

Dear Sir / Madam, I have purchased Micro max A092 on 17th October from a shop in Ernakulam, Kerala. After 2 weeks there is a problem occurred that I can't charge my mobile using the specified charger provided for it. On 13th November I sent my mobile to the servicing centre in Ernakulam, Kerala.They told me that change the hardware of my mobile and it will take 1 month time. My job sheet Number is s[protected]. After 1 month I contacted the service centre they told me to my service status is 'pending' .I want my phone as soon as possible.so please take necessary action for that.

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 30, 2014

Verified Support

Hi Shinuam,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: Guntur, Andhra Pradesh

Dear Sir/Madam, I have purchased Micromax A94 canvas mad bearing no [protected] in LOT mobiles pvt ltd on 29/09/2014 bearing invoice no SI/GNT1/9555 with FLIP POUCH and Insurance for Rs. 6, 750/- after one week it was getting problem that swith offing at any time don't know when it was happening? after I removed and insert the Battery then it will start. I met Vasavi service centre in guntur they repaired it. I gone Secunderabad on 26/12/14 but from 28/12/14 it was facing same problem don't know when it was going to switch offing mode, every time i have to open battery and inserting to on the mobile. so I won't continue with this mobile plz replace new mobile in this place. thanks &amp; regards Koteswara Rao Guntur

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 30, 2014

Verified Support

Hi Koteswara,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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i purchased my phone on 25.01.2014 and so far i had to sent my phone to the service center 3 times. first time they took around 20 days to fix the problem. second time they took around 2 months and then replaced my phone. this time i sent my phone again on 05/11/2014 and till now i didnt get back my phone. the warranty service is for one year and my phone was at the service center for around 5 months. the local service center seldom picks up the phone and when they do they tell me to wait for another 2 weeks. first of all they should extend my warranty another 5 months and gave me back my phone asap. i am attaching the cash memo and the jobsheet they gave me with this complaint.

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 30, 2014

Verified Support

Hi Bhaskar,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: Lucknow, Uttar Pradesh

Dear Sir / Madam I was having problem for Hanging issue in MicroMax A114 mobile phone (JOB SHEET NO: 13110638 AJAY SINGH) and I deposited my phone at your authorized service Centre (PRINCE COMMUNICATION, Ahlu Wali bulding, Lalbagh, Lucknow 226001) on 3rd Nov 14. I was communicated that the phone was sent to MicroMax head office for further repairs and it will approximately take maximum 30 to 40 days. Now it’s been passed almost 2 months of my phone still under repairing and no update as of now when it will be deliver. I tried 2-3 times the given customer care number but it keeps in long hold and calls dropped every time. Now I really gave up my patience. This is really very bad experience for me having MicroMax phone. I ever never ask anyone to buy the MicroMax phone. How MicroMax will justify…..2 months warranty??? Customer Satisfaction???

Aug 14, 2020

Complaint marked as Resolved

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 30, 2014

Verified Support

Hi Ajay,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

A

ajayksingh79

from Kolkata, West Bengal

Jan 10, 2015

Dear Sir / Madam,

Now It’s been passing 68 Days for my Micromax A114 Mobile phone which is still
under repairing with Micromax Head office Mumbai.
It was conveyed to me yesterday when I’m tracking the status of phone with
local service partner (PRINCE COMMUNICATION, Ahlu
Wali
bulding,
Lalbagh,
Lucknow
226001).
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From the reception desk of Prince communication, they are still
saying that my phone
is in HO and pending to receive and once phone is received they let me know. When
I asked to prince communication if my phone is beyond repair or take this much
of time you should give me the replacement of phone or give standby then the
answer is “this is not the shop where will give you standby or replacement”….see
this is the way of dealing with customer who suffered with very very poor
services and response of Micromax.

Inspite of repeated communication on mails and two times had a
communication with Micromax customer support they only ask for the patience and
committed to resolve the issue on priority basis. …. My question is this is the
priority given by Micromax to customers??? How much the time frame decided for the repairs
of small electronic items?? In my case more than 2 months passed away and still
more to come…..

This is now ridiculous services which mentally harassed me which
forced me to go in consumer forum.

Reference : JOB SHEET NO: 13110638 AJAY SINGH (PRINCE COMMUNICATION, Ahlu
Wali
bulding,
Lalbagh,
Lucknow
226001) on 3rd Nov 14.

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Address: Hyderabad, Andhra Pradesh

it has been completed one month, thay said that they will give my mobile in 7 to 10 days but not yet received.i gave mobile on[protected] today is[protected] they still saying that parts not yet received.my mobile was having problem regarding signal of sim so i gave them they are not responding me.they gave a no.to identifi my mobile which is 13669054.my mobile is a250.i want response from u as soon as possible.

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Micromax Informatics Customer Care

from Delhi, Delhi

Dec 30, 2014

Verified Support

Hi Ibraheem,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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Address: New Delhi, Delhi

I have bought the micromax colours mobile phone in May 2014month but I came to know that it isdefected piece after 15 days only when it caused lot of problems sometime its camerawas not working or sometimes other functions were not working. It was insured for any kind of issues. So I gave it toMicromax’s service centre but till now I have not received my phone back fromthem even after so many reminders to them. They closed their service centrefrom Neta ji Subash place and now they are not entertaining their clients. Now it is three months when we are not having our phone fromthem. Please help on this.. Mahavir Jindal [protected]

Aug 14, 2020

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Address: Dhanbad, Jharkhand

Dear Sir, Myself Sweta Kumari, purchased one new handset micromax mobile on 28.06.2014 bearing IMEI No. [protected]/[protected], Item No. X279i. After two month due to some fault I have given it for repair o your auhorised service centre, M/s Nirmala Enterprises, Dhanbad (Jharkhand), Proprietor Sri Niraj Kumar Sinha. On 07.10.2014 I got my complain registered and on 13.11.2014 I received a message confirming the repair of my mobile vide job sheet No.E[protected] dtd. 12.11.2014. When I approached the service centre to get back my repaired mobile, they were returning me the unrepaired mobile stating that the mobile can't be repaired. It is disheartening to inform you that considering one of he reputed brand in the mobile sector, I had purchased the Micromax mobile and expected the prompt service under warranty period but after purchase of Micromax mobile I have not only suffered for last 4 months but also not yet received my repaire mobile which is under warranty. Kindly look into the matter and reply me at earliest. Thanking You. Yours faithfully Sweta Kumari Mb.[protected] Email. [protected]@federalbank.co.in

Aug 14, 2020

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Address: Vadodara, Gujarat

Dear Sir i m sick and tired of facing new new problems every now and then, it has not been even six months for my MICROMAX TURBO and i m facing drastic problem like 1. No output from device. 2. automatic sim card failed and detection (very major issue) 2. Frequently hangs 4. No music played when connected handsfree. i don't understand what kind of device you people are trying to make. i was always in support of your company and your devices but it seems you people are just no difference then pain. I had been so many times at service center but thats totally annoying too. It seems i should shift my house to your service center, because i need that twice a week. Please take some action or i ll be forced to seek consumer court help. Because now i am totally pissed on it. AAKASH PANDEY CONTACT ON: [protected]@gmail.com

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Address: Bhind, Madhya Pradesh

मेरा मोबाइल पिछले तीन महीनो से खराब है जिसे मैने मिक्रोमक्स सर्विस सेंटर पर सही होने के लिये डाल दिया था जो कि अभी तक सही नही हो पाया है जब जब वहाँ जाओ तो यहि कहा जाता है कि पंद्रह दिन बाद मिलेगा अत; मेरा निवेदन है कि मेरी शिकायत पर कार्यवाही की जाये धन्यबाद उप्रोक्त सबूत रसीद नीचे दर्शायी जायेगी

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Aug 14, 2020

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Address: Hazaribagh, Jharkhand

I had submitted unite 2 on 15 Nov 2014 . Still the problem has not been resolved . On calling to customer care number they keep on hold for more than 10 mins and not attend the call also they do not reply to emails properly( delayed) .I will never suggest any micromax phones to anyone due to worst customer service .

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Address: Mumbai City, Maharashtra

hike Version: 3.0.0.2 Device name: Micromax Micromax A106 Android version: 4.4.2 Phone No: [protected] I can't upgrade my hike software.I am using older version 3.0.0.2…I want newer version 3.5…please let me help how to upgrade.

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Address: Kolkata, West Bengal

sir, i deposited my micromax canvas A76(blue) jobsheet E[protected] in basirhat micromax service center at 24/09/2014.the problems was 4911 display touch & screen not working & sensor&auto rotation video.the center told me exchange my mobile. but i have not any responses from micromax service center.so i requested you to immediately look this problem and do some thing for me. your fathfuly, Liton molla, mobile no [protected] add - West Bengal Kolkata, dist- north24 pgs, minakhan, 743502...

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Aug 14, 2020

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Address: Koraput, Odisha

Sir i had give my mobile model no A120 in M/S LN'S MOBILE CARE, IN FRONT OF JYOTI VIDEO, RAJANAHAR CHOWK, MAIN ROAD, jeypore- 764001 ORISSA for servicing on 10/11/2014. But after one month they are told mobile not ok after mobile ok will give and again after two month they are told same thing. So i request you to please check and feedback me. Thank you sir

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S

skp26

from Noida, Uttar Pradesh

Dec 28, 2014

People must be aware of micromax worst service .

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