Micromax Informatics Complaints & Reviews

worsest company anyone could deal with

Hi Nilaksha,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

very bad experience

this is very bad and same thing was happened with me

this thing can not be acceptable
Some body have to take action for this poor services

i dont know when i will get my hand set

This is very Bad

I have a problem with ma new micromax canvas Nitro a310. After updating the new version of software, battery backup become reduced. Nw the battery backup is about an hour. Plzz.. .. .. Replace the battery. Phn still have the warrenty... .

Hi Udit,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hell with your concern
If you have something to greet then you should have call me till yet or have resolved my issue.
You are nothing and you can not grow your business with such bad services.

Shame on you Micromax you can not represent Your self as an Indian Company.

I bought Xolo QC 800 Bill dated : - 24/09/2014, Bill no 35955, IMEI no [protected].


This is to inform you that in the month of April 2014 my screen ( touch pad ) had got damaged and same i had given for repair at your authorized service center address - Micro Mobile Vile Parle ( Mumbai ) .
After rigorous flow up i was been made to run from pillars to pole and finally after charging me Rs.4500/- they gave me my Tab after one and half month.

For some days it was working in normal condition few days later it started giving error for SIM Card detection, I took the issue to the same centre on 2nd September 2014, but this time i was told that it will take minimum months time for repaired, As i did not have any option but to wait, i agreed and waited for the revert .

After a month on 1st October 2014 i received message from sender - ADLAVAMO


( '' Dear Customer expected delivery date for the product submitted Vide- Notification No.[protected] will be 14/11/2014 for any query call us at 91 [protected]" )


I tried reaching on the above no. for more than fifty time but could not get through so I personally visited at your Vile Parle centre, I was shocked and surprise to know that this time my screen ( Touch Pad ) is damaged and it is send for repair to the factory and it will be given to me after one more month.


I would like to have clarification as why and how my screen was damaged, to understand the same again I visited several times at your centre but no one was interested to attend my compliant so I approached your customer care id - [protected]@xolo.in on 8th October 2014. 3 days later on 11/10/2014 I got below revert :

(Dear Customer, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Thank you for your Email.

Inconvenience regretted, as we have checked the status your complaint is under process. We will try to get it resolved ASAP.care

For further information, kindly call our toll free helpline[protected]Monday to Saturday 10:00am to 07:00pm)

Regards,

Xolo-Care )
After 2 months ( Time given to me by your customer service center) today I was hoping that I will get my Tab, but again I was shocked to know that my screen is broken and the SIM card is not dectecting.
After going through above matter I hope you understand the concern and the pain i have gone through. The purpose of buying this Tab from reputed brand like you was completely defeated, I as a consumer had faith that your customer care and service center will provide reasonable service but it is painful to inform you that the overall response from each unit was pathetic and help less.

not accepted sim

not accepted sim

exchange headphone

Maine 15/09/2014 ko Headphone Submit kiya lekin avi tak koi jbab nhi mila h.mai 2-3 bar aapke care v gya lekin koi fayda nhi. Mujhe aaj headphone chahiye

not giving tablet

i have given funbook on 23/09/2014 they told me it will take 2 to 3 days to repair then i called them so they it will take 1 week then i called after 1 week then they told call us on 10 or 15 october. so do something please

Hi Suren,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Laxman,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi,

I have sent the required information on e-mail.
Hoping for a prompt resolution.

Regards,
Laxman

Hi Sandeep,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi Anil,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

My phone no [protected]&amp;amp; [protected]. I am in Siliguri West Bengal. Service center M/S Krishna enterprise Siliguri (WB).My job sheet no E[protected]. date 10 Dec 2014.Handset A94.(MAD) Phone no of of M/S Krshna enterprises is[protected]

Sir they give two phone no and said call at those phone nos. Those phone are not pick by nobody and also told me that my handset parts not deliver from company.
Last time they repair handset in 35 days what a rubbish thing they do i don&#039;t know. In 8 month of service you will take 60 days for repair. tell me This your company policy. Ok i know any electronics item got faulty but for during repair company should must give another handset for 60 days. In these days if any body can leave without phone for 60 days is it possible.


i know you will also do nothing so I will go in consumer court against micromax on 29 Dec 14.
I am really tired from micromax care and my handset A94. So I am going to purchase new handset of Sam sang company.

Micromax A94 MAD handset purchased in May 2014 still in warranty period. Developed problems in switching on may be due to Board problem. I could not find service centres in both Kannur and Kasargod Districts in Kerala. The handset was sent to Kozhikkode service station through the Reliance Digital Kannur from where I purchased the handset. After 18 days also they are still waiting for the spares from the company. They do not pick the phone in Kozhikkode centre. Kindly do the needful to get back my phone urgently. VALSAN KARIVELLUR.. [protected]

Hi Mohit,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.

Hi Himanshu,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Nikesh,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Ashok,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi Laya,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Micromax Team,

Even after 2days of this complaint, I received no information from you.

If you had taken this complaint seriously, it's time you provided a proper response.


Consumer complaints Team,

Request you to take proper actions against Micromax.a

Dear Sir/Madam,

Even after the complaint was registered and Micromax team was informed about it, I didn't get any update from them !

Please see the screenshot of the mail communication for your reference.


Please do the needful. 2 MONTHS are over after I submitted my phone and they are still just sending polished mails with NO content in it.

Hi Sauham,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

The bad company micromax

Hi Sandeep,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax