Micromax Informatics Complaints & Reviews

Hi Sunil,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi Micromax Team,

Regreat to Inform you that we received call from your customer centre stating that phone has repaired but your service centre has informed that phone has not yet repaired, It Is lying still with service centre at Dadar since one month.

I am much dissappointed service from Micromax Company

Regards
Sunil Karwa

Hi Anudeep,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Dear micromax team


As u mailed and say to give conclusion 10 working days . today is 10 th day and still i did not get my phone. 91days+10 days= 101 days and still counting. What kind of service is that. Seriously now i really very disturbed mentally.
You cheated your customer.

7 jan 2015 i will take legal action against Micromax and the service center of gorakhpur ( New global media).

Hi Dileep,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi Prema,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Prashant,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Thanks a lot for your frequent response i was really very disheartened.
I have already mail you on [protected]@micromaxinfo.com, please contact me and
take necessary action as soon as possible

once again thank you

My contact no. is [protected] and mail ID is prashantpk.[protected]@adityabirla.com

Hi Biswajit,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Jatin,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Shweta,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Nikhil,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Dheeraj,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Dear Sir,
My name is Richa and I live in Delhi. I purchased a Micromax Phone Model A190 Canvas on 3 Aug 2014 for Rs 11500. Since I have purchased I am facing ongoing issues with the phone and the service center. All the service centers are not dealing with the customers properly. All centers are quoting different issues and different pricing to repair the phone for same issues.

Instance first: --- After few days of purchase my data cable stopped working. I went to Miramax service center (Wz-1, Ganesh Nagar-Tilak Nagar, Delhi - 110018, Opp Metro Pillar No-535 ). They promised me to replace it within15 days. But they replaced it after 2 months. Every week they told me to wait for another week and said due to some renovation work of center we are unable to replace it . After too many disputes finally they provided a local data cable.
Instance Second:--- Now approx 1 month ago my phone got hanged and when I reinsert battery it didn’t work. Then 10 to 15 days ago I went to Micro max service Center (Shri Laxmi EnterprisesA-54, 1st Floor, Uttam Nagar, Delhi - 110059, Gulab Bagh, Opposite Metro Pillar No-750) First they told me that there was software issue no another problem after 1 hr one of their employee Sagar told me that there was a liquid damage and they need to send it to company and cost would me 2200 – 2500/-rs for replacement of that part and it will take 1 week.
Instance Third:--Today(09 June 2015) when I went to another service center of micromax (ABC Telecommunications in Ramesh Nagar, ). They again told me that there would be software issue after that they told that there is liquid damage and the cost for replacing that part would be Rs 4200 and it will take 20 days . If still it will not work then we need to replace its motherboard and it would cost 7000/- rs and it will take 3 to 4 weeks. I refuse to submit my phone. After that I again went back to their service center at Uttam nagar(Shri Laxmi Enterprises). Firstly they refused to take my phone because my case was not closed by ABC Telecommunication. After too much discussion they checked my phone and said that there is a liquid damage and need to replace the mother board. It will take 3-4 week and cost would be Rs 3800.. Then I talk to their supervisor Sachin and asked him “How the other employee Sagar told me that it would cost approx 2500/- Rs and now you are saying that it would cost 3800/- rs?” Why are they quoting prices? He replied that we all are franchises only and we are charging differently because it depend on how much discount company provide us and how much target we meet etc. In all this I as a customer is being harassed and is still with a damaged phone which is still under warranty. There should be strict action against such companies and such franchises.
I have already raised a complaint with Core Center of government portal. Still if it would not get resolved i might approach consumer forum.
Regards,
Rich Bhanot
[protected]

i have gave my mobile in micromax service center in salem at 30.05.2015 for charger connector pin brokage.but still they didnt corrected my handset and if i ask about that they are not responding me and they are saying me "i will take a week to correct".but still they havent corrected my mobile.
the service given my micromax is very bad.so friends consider this things while u buy a new micromax mobile.
i am living in salem.
today date is 12.06.2015

Hi Mohit,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi Mantan,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax