Micromax Informatics Complaints & Reviews

Hello sir, I need your help for my android one smart phone Micromax Canvas A1. I have already mailed to Micromax Company with all the details. But problem is not yet solved this time. Purchase date from Amazon India is on 16th September 2014. But now the phone is not working from 11th November 2014. Symptom: Restarting Again and Again, when we switched on 1st display the Micromax logo and then color balls animated, after a few seconds the color balls are freeze then this process is repeated. On Saturday (15th November 2014) morning I reached the Micromax Care, Kannur (Wave Mobiles) at 10.15 AM. I give the phone for service assistance to Micromax care center Kannur, Kerala that is available nearby to my work place now. Then Micromax Care center experts say that the motherboard of the phone is not functioning properly so the software not updated successfully. And they also said that the phone required a service activation. So the item is kept to the service center. They give a slip along with their seal and a phone number to know the status of the phone. After 2 days, I try to contact them, but they do not attend any call to that particular number ([protected]). I also get a phone number listed by yellow pages ([protected]), this is also switched off. After a week I reached the Micromax Care on 22th November 2014 morning. After a long time waiting at Micromax Care (Wave Mobiles, Kannur) at 12.50PM they inform that the motherboard of the phone is not repairable and need a PCB Change. And now they issue a Job-sheet for my phone and say that please contact to Micromax Company for more information. And they also said that 15 days is required to a PCB replace. After 15 days on 8th December 2014, I contact to Micromax care, they said that PCB not available, please wait. I will already send the all details related to my phone and job sheet to Micromax Company emails. But unfortunately no action takes place. I think The Micromax Company lost its reputation at all meaning. And finally I received a mail on (Wed, Dec 3, 2014) with a message like, "We have already forwarded your concern to the team. Someone will connect with you soon regarding the same", but nothing will happen till this time. I will contact to the Micromax Care Kannur, several times and Most of the time they said that, Micromax Company does not provide spare PCB for the item (for my Android One Phone) and we can't do anything without the spares. I think, The Micromax Company cheated me with this waste product. A reputed company like micromax, why behave like this? Job-sheet No.: S[protected] Micromax Canvas A1 - AQ4501 IMEI: [protected]/[protected] Micromax Care: Wave Mobiles, 1st Floor, Coral highlights, Near Juma Masjitd, South Bazar, Kannur, Kerala, Pin No ? 670002, Tel: [protected] Sir I have few questions in this situation, I have only used the phone for a very short period of 60days (19th September 2014 to 11th November 2014), 1.Micromax have got any PCB request (spare request for my Android Phone) from the Micromax Care, Kannur, Kerala? and when it available? 2. When I get my phone after repairing successfully? 3. The Micromax Care Kannur, Kerala (Wave Mobiles) does not provide proper information about my phone, what can I do? sir, please please please please please please please please please Kindly considers my letter and takes necessary steps to solve my issue with Micromax Canvas A1 at earliest. Expecting your valuable replay at the earliest, Thanking you, Sebastian T.V. [protected]@gmail.com [protected] Kerala, India.

Sir, I am Souvik Chakraborty, i bought a Micromax canvas engage(A091) in[protected] from Uluberia, Howrah.There was some problem to hear from handsfree.So i had gone to nearby micromax service centre at Uluberia in Howrah, WEST BENGAL in[protected].They received my handsfree and told to come after 7 days. But after 7days they provided a used handsfree and told that company did not send same hadsfree(model A091).I denied to receive and they told again to come after 7 days.I have gone to the service center but they told that company did not send the same handsfree and told to come after 4days.I needs the handsfree as early as possible.My contact no-[protected], Email-souvik.[protected]@gmail.com. My Jobsheet date[protected], IMEI/ESN NO:[protected]/[protected].Item name-HF-33, Model code-SPAMOB8429.Repair warranty-Yes, Approx Estimate:0.0, Repair warranty Remarks:In warranty, Problem reported:4312. SERVICE CENTER ADDRESS---M/S FRIENDS CARE BAZAR PARA, ULUBERIA, NEAR DAY NIGHT NURSHING HOME, HOWRAH, WEST BENGAL, PIN NO-711316, CONTACT NO-[protected], TIN NO-[protected] HOWRAH-711316 Tel:[protected] Mobile No.[protected].

Sir, i m Purchasing Micreomax Canvas mobile on November month. this mobile some technical problem is switches off mobile, Number dialing problem .so i m going your authorized service center at Jamshedpur Sakchi, they are deposit my mobile on 05.12.14. they are ask your problem will be solve 3days to 5day. because they are not solve my problem.he is asked problem we solved approx 30 Days.and more. sir this type of service i face our mobile utility service . Mobile Phone details IMEI no. [protected] Item Name Without ACC.A93 Problem = Switch OFF

on oct 2nd i bought a micromax knight cameo mobile no- [protected]. from store, but after a time it was having pcb hardware problem.., in which service center give me assurance of replacement of phone... and it has been now 3 months ... they are not giving my phone back... and they happily mocked me and consumer court by saying " what consumer forum will do in this.".. kindly requested you to look over this almaring situation and gives the consumer their satisfactory. enough said.! i would kindly request you to help me out in getting refund. Ahuja mobile service center, gwalior, opposite sanjay complex doc no.[protected] thanking you

I Madhur Sehgal, gave my micromax model 120 to service centre which is in ghumar mandi, Ludhiana . Its been over 2 weeks since my phone has not been recovered from them. I call them but no good response from their side. My request number[protected]. Thank you & Kind Regards Madhur Sehgal

Dear Sir I am vivek saraswat from gwalior, i am sorry to say i am feeling very painfull by your service i have deposit my micromax A94 mobile in your service center on date 01/10/14 at M/S Ahuja Mobile(Gwalior) in front of denik bhaskar press, bhaskar lane gwalior m.p., your executive told me that your mobile received with in 30 to 40 days after repairing but till date 11/12/14 i have no proper response by your service center, i want to know when i will received my mobile, pls give me a proper response, i hope you will understand my problem, sir i am normal person, i can not afford any mobile, pls give me a proper response, i am sending my receipt pls download it, this receipt provide by your service center. my jobsheet date :1/10/14 jobsheet no.:N[protected] IM./ESN NO.: [protected]/[protected] MODEL CODE: SERMOB0381 i am waiting your reply early and you provide my mobile early regards [protected]@gmail.com vivek saraswat [protected]

I lost my phone Hello, I want to say that I have lost my mobile .Some one has stole my mobile phone so please accept this complaint .I had gone in police station but they were wanting money for complain .So please write the complain regarding my phone lost... IMEI no 1: [protected] IMEI no 2: [protected] Please confirm me on my no [protected] Thanks

Sir, I have submitted my Micromax Canvas A117 set to service center ( “M/S SHRI SAI ENTERPRISES” S.K.SHOPING CENTE, 1ST FLOOR, NAUDRA BRIDGE, MAINMARKET JABALPUR PH.[protected] MO.[protected]), For touch screen replacement on "13/09/2014" "job sheet no. *N[protected]*". I visited service center many many many times but they didn't return my cell and tell me come after few (7) days. it is reapitted again and again. I am facing lots of problem without my phone. i have seen not only me but many costumers are facing problems to get there cell back. specially this service center is very poor and they don't repair cell at time and costumer care no. [protected] not respond my any complaint.(COSTUMER CARE COMPLAINT NO. [protected] AND [protected]) so pls help me to get my cell phone back. thanks and regard... RAHUL JAIN MO NO..[protected], [protected]

sir my name is ravi i am a ragular coustmor of micromax i was purchase a mobile a117 11 april 2014 and i was use olny 15 day's the problem was start and i submit my mobile m.care he changed his tuch after 10 days again this problem he changed his mother bord and i was used 15 days but again this problem then last time he changed his tuch i was used 2 month but again problem was start after one month my phone used by me very shrot time but your co. was used long time and now this hang problem is same to same i was purchased this mobile with joy and happyness but now l loss faith on your co. now i subbmited my mobile for one week he says ten days my mobile sand me that is not good pls do any thing and repair my mobile fastly my old job sheet no. is no[protected] and new job sheet no. n[protected]

I have given my cell phone on 2 DEC 2014 for repairing in Micromax Service Center. They have told me a specific period under which they would be able to repair the cell phone. It has been 10 days and till now they have not repaired. They are telling that the it will take 20 more days for repairing.Either they have lack of facility or they actually don't want to do the job. This is not the first time it is happening. I have gone to this service centre earlier also for repairing my cell phone. At that time also they have take around 1 month for repairing and they had told me 10 days would take for it. The address of Service centre is below: M/S LK MAX MOBILES DR NO:46-15-3/4, FIRST FLOOR, OPP.48 BUS STOP, DONDAPARTHY, VISAKHAPATNAM, ANDHRA PRADESH, PIN CODE-530016, CONTACT NO[protected], VISAKHAPATNAM - 530016

i have submitted my mobile for the 5th time (micromax a111) and last time i gave it on 17th nov and at that time i received it on 14th nov after mending from micromax care consuming a total of 30 days, they said it is bearing battery problem and you need to change it so i did the same, even though the set was not all correct, then after they asked for the submission of the set again but to my surprise i havenot received any call from your side, i purchased it for my easeness not for visiting micromax care again and again.this time they said there is problem regarding battery storing. i just need to know that how much i have to wait for my mobile. i donot want to go to consumer court for this pity amount but the harassment i have got from your side is inexplicable and values higher than the amount of this mobile. is there any way out of this problem. i need a call from your side so that i can fell your hospitality and care towards your customer early disposal will be highly appreciated i again repeat i need your early assistance thanks awadhesh singh [protected]

I have handed over my tel BTY-A66 at Hosur Service center in tamilnadu for hanging complaint on 25/11/2014 vide doc sheet no s[protected]. It has not been repaired so far. On enquiry on 8th they said that the battery is to be replaced and they are awaiting for supply.I am without the tel for almost more than 3 weeks and i am not sure when i will get back mine.Till now there is no supply of battery.pl supply the battery immediately and give me back my tel without which i am suffering . With this sort of poor service i will not advice any of my friend not to go in for micro max phone at all Kesavan R 24/3/61 santhi nagar west, Hosur-635109 mob [protected]

I have purchased one handset of Micromax doodle 2 six months back and with in six months this handset has repaired three times from your customer centre in Chandigarh sec-20 and every time they used to say some issues in motherboard and they never gave me the proper justification regarding this.and today its once again switch off ..every time its switch off by default. I have to visit your customer care they are taking 15 days to get it in working conditions once again... i m fed up from micromax services and will not suggets anyone to purchase micromax at All.. very bad feedback for micromax it should be replaced or give my money 14000 which i spent on purchasing this bloody handset... Regards Manoj Kumar ([protected])

Hi, Myself is Kiran kumar from hyderabad, Telangana State. I requested for replacement of headphones in secundrabad center, they said that they will call but not recieved any call from them. It is almost 40 days i requested and when i m calling them they are not responding to me. please help me to get a replacement of headphone. thanks and regards kiran kumar [protected]

i have purchased micromax bolt a69, on 02-05-14, with one year warranty, but today i.e. on[protected], touch screen has stopped working. Since phone's one year warranty is not completed, so i want to get my phone repaired with warranty benefits, but at service center they are asking to pay for the repair. i have used this phone only for few months and facing such problem, also there is no support from service center. i want to get solution for this matter as soon as possible. Waiting for revert Kirti

Hi, I submitted my Canvas turbo A250 which is covered in Warrenty at your service centre in Malviya Nagar on 27/10/2014 for repair as it was causing lots of trouble to me.On submission I was asked to collect the handset in 2-3 working days and now also after 45 days they are still saying me same thing.I contacted your service center 9-10 times and eyery time they told me to wait for another week, same happened yesterday also.Please help me. My Job sheet no. is N[protected].

Its been almost one month when I Deposited My Cellphone to the Micromax Service Center, every time when i visit the service center they told me that your cell phone has been repaired and u can collect it in 2-3 days, but this excuses are heared by me till now . Kindly look over this issue and help me please as i need my phone and i cant live without that !!! My jobsheet no is *n[protected]*

I have submitted for repairing my cell on 07.10.14 which is under warranty period. I have giving my cell to your Teghoria Service Center, Kolkata. But I have not received the same till date. They told me my set sent to delhi for repairing, and they failed to release my set last two months. Now I request you Pl. Look after the mater and I have given the details below: Repair warrenty remarks : 05042014 IMEI/ESN No. [protected]. Model Code : SERMOB 0402 Thanking you, Dipak Roy Mail : [protected]@yahoo.com

Dear sir, I am user of your phone whose model no. Is Micromax A108. Since last one month I am facing problem in touch of my phone & because of that people i had approaches your service center in Gwalior & they said to me that I've to leave my phone for 50 days but i am unable to do so because this is the only phone that i am having & i used it to my official purpose. So this is Mmax service center's Responsibility to solve my problem Quickly... I kindly request to Mmax to repair/replace my phone as soon as possible. IMEI No. [protected]. Contact No. [protected]

I have purchased one Micomax ( p 255)fun book on 16.10.2013 . It was having a problem in charging ( Not getting charged at all)though the charger was alright and blurred camera pictures with spreaded pixels. The hand set was submitted to your customer service centre M/S Sigma Telelink, 139 A, 2nd floor, front portion, Arjun Nagar Kotla Mubarakpur, New Delhi-110003 first on 15.07.2014 . The same was received back after one month on 19.08.2014 . But the problem was not resolved and persist in the same condition. With no other option the same was again submitted to same service centre on 23.08.2014 for the same problem. Then after a gap of almost one month the funbook was received back in the morning of 25.09.2014. But since the problem was still not resolved and so finally the funbook was again submitted on the same day itself in the afternoon i.e., 25.09.2014 vide Invoice no. N[protected] ( IMEI/ESN NO. 2500890E04cc48A)in the name of Sh.Arjun Singh ( my friend)to the same service centre. After a gap of 20 days when I went to the Service centre to enquire about the status of my funbook, I was shocked to hear that the service centre has been closed down with no whereabouts of the staff. Then I called up in the customer care centre and they advised me to visit their Lajpat Nagar Service centre and report this matter. I went their alongwith the copy of above mentioned Invoice letter. But there they inform me that the M/S Sigma Service centre is again opened so you takeup this matter there only. Sir, I again went there on 11.11.2014 and was assured that my problem (funbook) will be resolved (repaired) within 15 days time. Ever since than ( first on 15.07.2014 then 23.08.2014 and finally on 25.09.2014) no body is entertaining me and the funbook is still with the service centre. The only answer I am getting from them is that your funbook is sent to the company for repair and the same will be handed over as and when received. The head of this service centre, Mr.Faizaan, Mobile no. [protected] has now started disconnecting my phone calls and not talking to me even. My funbook was under warranty since than I submitted it to Service centre. The period of my warranty during this problematic period ( 15.07.2014 to till now)should also be extended . Sir, I am realy helpless and fed up with all theseissues/matters. I am a B.P. patient and regular on B.P medicines. Sir, the above problem is giving me a lot of mental and emotional stress, which can lead to depression, anxiety and other medical issues. I sincerely seek your intervention to resolve this matter at the earliest. Sanjiv Kohli (Gazatted Officer) Central Govt. of India Resi:- H.NO.40-C, Pocket-F, GTB Enclave, Delhi-110093, INDIA mob: [protected] email: kohli.[protected]@rediffmail.com