Micromax Informatics Complaints & Reviews

Hi,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi Suyash,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Sanjib,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

after long day's - today (23/12/2014) micromax service center delivery me a new dead set which can't power on & charging . so i submit it again .

after long day's - today (23/12/2014) micromax service center delivery me a new dead set which can't power on & charging . so i submit it again . Now I am depressed and frustrated with the dealing. still I am wandering. It is my humble request that kindly take necessary action and give me back new device with full chaking or many back within 10 days.

dear sir
I bought one of your micromax mobile ( canvas knight a-350 )before 6 months ago because to support an Indian company. After 3 day, that set- lag in touch sensitivity, zero battery backup, slow processing, auto researt many time, signal problem(tower bar out 5-8time/mint), automatic regs..., , , and set hang 15-25 time in a day.So I submitted that set on the same day in my nearby service center that is M/S SAN INFOSYS, 27/1, G.T.ROAD, EAST END, NEAR BARANILPUR MORE, BURDWAN-713103. TEL;[protected], ,[protected] MY OLD "job sheet no IS * E[protected] Your guys gave assurance to deliver that set in 15 days, when I reached the service center after 15 days i flow same problem so i submit it again.(total 5 time).my recent job sheet number is[protected] after that I visited service center many many many times but they didn't return my cell and tell me come after few (7) days. it is reapitted again and again. I am facing lots of problem without my phone. i have seen not only me but many costumers are facing problems to get there cell back. specially this service center is very poor and they don't repair cell at time and costumer care number[protected] not respond my any complaint. Your service center guys are behaving rude and just reluctant to help me out. I am just sick and tired of calling your call centers, Now I am depressed and frustrated with the dealing. It has taken more than one month & still I am wandering. It is my humble request that kindly take necessary action and give me back new device ( as I know you guys are just in-competent to do so ). case MMX[protected] for my future references after long day's - on 23/12/2014 micromax service center delivery me a new dead set which can't power on & charging . so i submit it again . Now I am depressed and frustrated with the dealing. still I am wandering. It is my humble request that kindly take necessary action and give me back new device with full chaking or many back within 10 days.

Hi Akash,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Shankar,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Respected Sir/ Madam

My name is Shankar M. Patil. i purchased micromax mobile A300 on 26 oct 2014. It occur some defect so i give that mobile to your service center Mahavir Electronics Mulund, Mumbai on 01 December 2014. My Complaint No is MMX[protected]. My Mob IMEI No is [protected].
your service center give me commitment to return my mob within 10 days but till today I do not get my mobile. i trying to call your customer care no. but that no is also unavailable. i am asking for this issue in mahavir electonics mulund three times but every times they tell me to come after 10 days.
if i don't get my mob until 12 January 2015 i will complaint against your company in consumer court.

Thanking You
Shankar Patil
[protected]

Respected Sir/ Madam

My name is Shankar M. Patil. i purchased micromax mobile A300 on 26 oct 2014. It occur some defect so i give that mobile to your service center Mahavir Electronics Mulund, Mumbai on 01 December 2014. My Complaint No is MMX[protected]. My Mob IMEI No is [protected].
your service center give me commitment to return my mob within 10 days but till today I do not get my mobile. i trying to call your customer care no. but that no is also unavailable. i am asking for this issue in mahavir electonics mulund three times but every times they tell me to come after 10 days.
if i don't get my mob until 12 January 2015 i will complaint against your company in consumer court.

Thanking You
Shankar Patil
[protected]

Hi Kesavan,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Rajkumar,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

company is not valueable for ranking.

Hi Sir,
Service incharge mobiles
I gave my mobile to mobile zone F-6 sector-5, New Delhi on 04 nov 14.They pro missed me to repair and return
it within 20 days but they did not so I complaint customer care on 28 nov14 and said that provide my mobile before 10dec I'm leaving Delhi as I'm a resident of Gujrat .The complaint no-MMX[protected]. Again I called to service center on 03 Dec14 and they said me to collect mobile but as I reached there, they took Job sheet n said that mobile has been repaired but it has come without sim trays& back cover.SoThey kept my mobile back and told me to come again on 5 dec n gave another doc sheet no-N[protected].When I called on 08dec they denied and told me to call them on 10dec so I complaint to customer care again on 08dec c care executives to mention same as 10dec I'm leaving Delhi on 15dec as I'm a resident of Gujrat.The complaint no is-MMX[protected] but my mob neither come on 10 nor on 12dec so I called today to service centre but still they r unable to provide my mobile today and told me to call again on 15dec14.I again called customer care twice with mobile no [protected], firstly Mr upendra took call nd did not lodge any complaint so I called again to customer care miss sonia attempted me.I told her to lodge a complaint again but she continued to talk for 18 minutes but didn't lodge my complaint again and tried to miss guide me .Sir do needful coz I'm a resident of gujrat and going to leave delhi on 19dec and may not be coming back to delhi again or provide me mobile at my home town service centre as I told them earlier that I will go back on 14 so provide me my cell before 10 dec but they didn't.If I don't getmy mobile on 17dec 14then I'm gonna file case against micromax in consumer forum with Rs.50000 charge for miss guiding and false statements.

Hi Shekhar,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Althaf,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Vinoth,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi Raja,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Ambika,

We request you to visit the nearest service center for a speedy resolution. Kindly refer to the following link to find a nearest Micromax service center http://goo.gl/RTfYop

Regards,
Team Micromax

i have purchase new micromax phone unit 2, when i isert the sim to make a call there is audio outgoing problem.authorised service station experience very bad, they took my phone
and told to come after a month or may be a year.i want my as soon as possible or a new phone.

abhinav shrivastava
[protected]

Hi Younis,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Smitesh,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Rama,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

I got the mobile back with so
many hardware problems like software hanging continuously and the same
old peice where the gorilla screen had been changed to normal screen and
with so many scratches on the phone the service centre is behaving very
aggressive and telling do you want mobile or not, they have collected
job sheet first and informed if you dont want mobile leave their
premisses and they are not giving jobsheet or any confirmation they
informed i can go anywhere i want to complain, as well initially they
rejected to give my battery back after much pleading they have provided
battery back.

i dont think this is not the way as a company like
micromax should treat their customers i think their presence in the
market will not lost longer

If they are behaving in the same manner due
to this as a procurement manager to a top company i had rejected buying
of 450 micromax mobiles for our pilot project and went for samsung
where earlier i got a best response keeping in view of after sale
service.

A sincere advise to Micromax service centres "close their business and start some mugging and extortion business as they are well trained for that"

Hi Dilip,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Dear Sir
Pls do the call after 4:30 PM

Dear Sir
still i didnt get any replay from your side.pls do as needful.