Micromax Informatics Complaints & Reviews

My mobile was sent to customer care for 3 time, each time it was with the service center for an avg of 15 days for each time. even then my power button was not working. The service provided by the authority of the service center mad me surprised. They gave me a reply that they can do nothing of there was a problem with power button. I addition they said me that the micromax products will be much sensitive than any other products and they asked me to leave as they cant do anything. When i was thinking what to about the phone i came to know the same problem has occurred with another customer who was a country man travelled from his village to service center and went disappointed. I would like to have my phone get repaired and wish to take action on the service center. Details of service center: SRI DHATRE MOBILES, Dimond Towers, Secendrabad. no. [protected] From: P.PRUDVI no; [protected], id: [protected]@gmail.com, Hyderabad

I BUY A MICROMAX MOBILR UNIT 106 ON 11.6.2014 FROM PINJORE, AFTER 3 MONTHS THERE IS PROBLEM IN ON/OFF BUTTON SBMIT IN CARE CENTRE baddi ( h.p ) after 1 month recevied phone not in ok condition touch screen loose, sensor not work speaker give very bad sound & software not working, when ask to care centre IN charge not take any action

Respected sir, I am TUSHAR PHADTARE, JOB SHEET NO:- W[protected] had submitted my Micromax canvas A-290 to M/S. VASHI TELECOM NAVI MUMBAI. My mobile is facing charging and use connector problem. They told me that the handset will go to company for repairing and will take 15 days.Whenever i call them, the service centre is still telling me that it will take 25-30 days more. i am really unsatisfied with service provided by your service center. So please sir repair mobile immediately.

My jobsheet number for Micromaxcanvas 4 is E[protected]-3968.I have given my phone at the micromax centre (Asansol) Westbengal almost 100days ago, but still have not got a single response, even when i contact them they have no proper idea by when i will be getting back my phone.neither does Delhi service centre has any proper answers to my queries, I will be highly grateful if you kindly look into this mail, and give me the status of my phone and by what time will i be getting it back.

I had ordered Micromax Unite 2 A106 with 8 GB ROM set on 29/09/2014 from FLIPKART.com Order ID: OD[protected] amt. Rs.6583.00, after using one and a half month my phone hanged. I had submitted my phone to your authorised service centre M/S GLOBAL MOBILE CENTRE, LG-24, GLOBAL MOBILE CENTRE, SRI RAM PLAZA, BANK MORE, DHANBAD- 826001 on dated 17/11/2014 and my job sheet no. is E[protected] but on till date 06/12/2014 my complaint & my phone is pending with service centre... i harmly request you to please replace my phone with new piece or otherwise return my money back thanking you ANKIT KUMAR SAHA, C/o. KRISHNA KUMAR SAHA, LAL BAZAR, GOVINDPUR, NEAR CANARA BANK, DHANBAD - 828109, JHARKHAND. PH. NO.- [protected].

Hi, I inform u that i am really unsatisfied with service provided by your service station at Bharuch. I have given my Micromax Colour 2 mobile for touch screen damaged at Bharuch, with job No. W[protected]. After 1 month i get my mobile back. I still found below problems. 1. Mobile camera resolution & Video resolution are change as before. 2. At any time, even showing 100% battery i[censored] restart your mobile then it will show 5% to 10%. and after that mobile will not start even after 4 hrs charging, To start that mobile I have to taken battery outside & charging separately & then it will start. I have again given my mobile to your service center at Bharuch, with job No. W[protected]-13425851. With in 5 month I am suffering 2 times problem, I dont know after 1 year how it works. So, I request to change my mobile as this mobile not working properly & also energized your people which are taking 1 month for return mobile. Regards, Mohit Raiyani [protected] & [protected]

Dear Sir, I had a problem in my new mobile with in 20 days. I gave it to the service center but now after 40 days they are still not giving it to me.I went there 6 time but they are not telling me that where is my mobile.they are not picking up my call should I register complaint in consumer court against them or there is any other way possible please give me the best possible solution other wise get me my mobile back as in previces condition as soon as possible please take some strict action against them and dont ignor my mail and please reply as soon as possible my mail DOCKET NO:N[protected] IMEI/ESN NO:[protected], [protected] ITEM NAME: WITHOUT ACC:A108(BLUE) MODEL CODE:SERMOBO520 PROBLEM REPORT:4902 DISPLAY FADING Thanks & Regards MOHD ADIL KHAN PHN: [protected], [protected]

Respected officer, I Jitender Kumar, Job sheet no.: N[protected] had submitted my Micromax Mobile (Canvas 4 A210) to M/s Aditya Communication Shop No. 610, Mohan Nagar, Kurukshetra on[protected] for repairing . They told me that the handset will go to company for repairing and will take 15 days. But now its more than 01 month had gone and the service centre is still telling me that it will take 20-25 days more. So please sir repair it immediately.

Hi sir, i had recently bought a micromax canvas nitro..the product was found to be faulty after one and half week..the problem was that the proximity sensor was not working properly...so gave it to micromax service centre at jayanagar 6th block in bangalore..initially they said it will take a week to replace the sensor..then after that they said it has gone for higher repairs and may take 20 working days..now after that they are still delaying the delivery of the serviced product..I gave them the product on 12/11/2014 my job sheet number is S[protected]..so any suggestions?? Thanks and regards puneeth

Respected officer, I Mukesh, Job sheet no.: N[protected] Had submitted my Micromax a (AQ4501) to AVJ Communication, Gtb Ngr, Delhi on 10/11/2014 for repairing . They told me that the handset will go to company for repairing and will take 15 days. But now its more than 25 day had gone and the service centre is still telling me that it will take 20-25 days more. I no more have any trust on you so I request you to cancel my repair and return my handset to me as I provided to you within 7 working days. otherwise I will have to take a strict action against you. if you fail to provide my handset within 7 working days . I am going to file a complaint against my inconvenience, your poor service and the problem I faced during this all process Not only this I am further going to share my experience with micromax on social media and other wesite . I kindly request you too look into the matter and return my handset on or before 16/12/2014. Thanking you Mukesh Job sheet No.: N[protected] Mob: [protected]/ [protected]

I have purchased micromax modal AE90 on[protected] from vardhman mobile shopee abid, hyderabad.. and bill no. 23250 amt.rs 8200...after eject one month o[censored]sing my phone hanged.. i submit my phone to ur authorised service centre SRI DHATRE MOBILES, SHOP NO.13-14 DIAMOND TOWER, OPP. MANJU THEATRE LANE, SECUNDERABAD-500003 ONdated[protected] and my job sheet no.is.S[protected]... but on till date[protected] days) my complaint & my phone pending with service centre... i harmly request u please replace my phone with new pcs or otherwise return my money back thanking you RAJENDRA BOTHRA, [protected] BOTHRA ELECTRONICS, 4-4-791, GIRIRAJ LANE, BANK STREET, KOTHI, HYDERABAD-500095

sir, I have experienced a worst customer service ever from your service center ever. I bought your phone from a local dealer on 17 of january 2014, on august a problem occured in wifi, display, and sim detection . On August 28 I have given it to the service center and they kept the phone for nearly three months and given it on November 11. After a week again I got a problem with the software and till now i haven't got repaired . I hope you will soon rectify my problem. I will specified the address of the service center below . MICROMAX SERVICE CENTER BHAVANI NAGAR, TIRUPATI. PHONE NUMBER :[protected]

i bought my mobile phone A-290 on 10 th oct 2014, and within a week its audio mic had some problem after that in next week it stopped charging. i went to micromax service centre at ramesh nagar delhi on 3rd november 2014 and they told it had some motherboard problem, they have to replace it i gave my phone to them . today it had been over a month i have asked them many time about the phone but they always give me some further dates giving excuse that part has not arrived from the company . i suffering alot because of this and if no further action is taken i would surely go to consumer court. service jobsheet no. is "N[protected]". my name is Abhimanyu

Dear sir, i have purchased a new Micromax Unite2 mobile before one week. But now i am getting lot of problem with my battery as well as system hanging issue. Every i am charging my mobile 2 time without using any internet or call. please solve my problem as soon as possible. From- Rasmiranjan Pradhan, Bhubaneswar, Odisha Email- rasmiranjan.[protected]@gmail.com Mob- [protected]

I bought a micromax p-280 tablet on 7/10/14. I found that the front camera was not working. I was asked to make a software update on my tab. but even aftr doing so the problem was still there. So i did submit my tablet for a D.O.A on 9/10/14 and i was told dat i would get a return within 3-4 days. Its almost 2 months. now they told me today that "actually sir humlog D.O.A nai krte h jo log krta h vo abhi h nai." the people working there were not even able to tell me where my product is. aftr alot of asking they told me to take it back. This is the worst service service that anyone can get from a branded company like micromax I bought this tablet with a lot of hope and i did trust your brand but i think i was wrong. i would be really grateful to you if you take some serious actions on this case.

I have raised my concern some time back via same way but I did not get any kinds of good response from bloody micromax. One person had called me stating that one person will come from micromax and he will collect the phone and the same time he will provide me a new one phone but still there is no any response from Micromax. Kindly do the needful or please suggest me what should I do with Micromax.I am very disturb with suffering this mobile. Deepak Pathak #[protected]

Dear Sir, I had bought micromax doodle mobile phone in the month sept 2014 and in the month of nov 2014, i have faced a problem of sim signal not coming. When i reached to the service station they said charging point of mobile is damaged and there is a link between IME no of sim and charging point. They assured me that after replacing charging point, the phone will work ok but when i reached there after 3-4 days to collect my mobile, they said you have to pay Rs500/ but your phone can't be repaired as it is not under warrantee because charging point was found damage. They have deliberately replaced charging point also. I told them i have no problem of charging as the charging of phone is working perfectly alright but they said without replacing charging point, phone can't be repaired.Now they are considering it without warrantee.After so many request they said we will send it to the main office and you can collect it after 6 weeks.What I will do in these days?Phone which i have purchased for rs 8000/= has got problem within 2 months and your service center is saying because the charging point is damage it cannot be repaired. If i would have been facing problem of charging then i can understand that charging point need replacement but I have never face any charging problem in the mobile. You are requested to do the needful immediately as i am facing lot of problem without phone. regards kishore [protected]

I have purchase micromax cacustomers A-106 from. The mobile world Hadapasar pune-411o13 on 23rd sep. 14 but after 20 days Display touch screen not working so I gave at service center m/s Telecom patil plaza office no. 101-103 Mitr mandal chowk Swargate pune on 1.11.14 but until i dont have my phone so I call to customer care services but they also doesn't reply so I want my money back & I don't want this company My job sheet no..is w[protected]. I will give complaint in Grahak munch also...

I had bought a micromax mobile model-canvas turbo A 250 on 30th January 2014 via flipkart.i found that within 6 months my phone got hanged by routine 2 times a day while typing. then suddenly the screen fluctuates while playing background music also the 2nd last row in keyboard doesn't work also any option on display in that area of the screen doesnt work.i showed my phone to the service center in teghoria kolkata. the working staff, the desk person, were rude in replies also couldn't understand my problem and wrote my name wrong in my jobsheet itself after spelling out it for 3 times at a slow pace, my understanding says he was less qualified for the chair. A request do not appoint any job seeker for the post if they fail to even understand the problems of their own customers.i told the desk person to help me and tell me what can be a probable solution he kept mum and they fail to provide any standby handset for help while they keep the phones for months. i went to get my phone serviced twice once she told me the whole display doesn't work in that area. so we need to change it. and subsequently the other person said it we can give your phone after repairing within 2 hours minimum he couldnt understand the problem himslef and passed on the wrong information to his working staffs this stretches my wait for more two days.my jobsheet no. is.-E[protected], My handset stands still with the service centre. It's been 2 months. How much more time your company can take to make a satisfied customer. I'm waiting still for your response. Also this helpline of MMX doesn't work I have tired calling on more than 50 times.[protected].Two business days are cleared. Yet I'm waiting.

I went to one of the service center of Micro max for replacing my A116 Touch screen. After changing I found that my mobile mic and speaker not working properly. then I checked with them why its happen, I ask you people to change my mobile touch screen now getting issue with mic and speaker. I found that they are changing the spare parts from another mobile which comes for the service. so i got clear picture this people are change spare parts for other mobile for which they charging for from us. i fought with them for they are saying we just for set whether its working or not. but at last they given me the phone with damaged screen and mic problem. Saying that submit your phone we will repair and your phone will be ready in one week. i thought to not to lose my phone to this guys (fraud).