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Micromax Informatics Complaints & Reviews

1.8
Updated: Oct 6, 2025
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N
nilesh gardi
from Mumbai, Maharashtra
Nov 25, 2014
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Address: Mumbai City, Maharashtra

i live in malad i buy micromax mobile but suddenly it is stop to work then i gone customer care centre of malad west which situated in abhishek apartment but they r not agree to repair my mobile and they talk roudly with me and i demanded the online manual receipt but she says the internet is not working pls give the satisfactory feedback to my complain
Micromax Informatics customer support has been notified about the posted complaint.
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    R
    rahuljamwal8192
    from Bengaluru, Karnataka
    Nov 25, 2014
    Resolved
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    Resolved

    Address: Jammu, Jammu and Kashmir

    DEAR SIR, IHAVE PURCHASE MICROMAX KNIGHT A350 ON 3/9/2014. AFTER 1 MONTH ITS FACING A PROBLEM OF BLUETOOTH AS ITS NOT WORKING AND I HAVE DEPOSIT THE PHONE AT DATTA ENTERPRISES SHOP NO7, GENERAL BUS STAND JAMMU 180001. AND TILL DATE I DID'NT GET ANY UPDATE OF THAT MOBILE. THIS WAS THE WORST SERVICE BY ANY MOBILE COMPANY I HAVE FACE. IF YOU ARE ABLE TO SOLVE MY PROBLEM PLEASE SOT IT AS SOON AS POSSIBLE. OTHERWISE SEND MY MOBILE BACK AS I HAVE GIVEN TO YOU. MY JOB SHEET NO IS N[protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    Micromax Informatics customer support has been notified about the posted complaint.
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      P
      potdar4u
      Nov 25, 2014
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      Address: Jalgaon, Maharashtra

      I purchased phone from ebay.in in september 2014, in just 7 days this phone died & I rushed to nearest Micromax service center. Since then its with Micromax & service center is reporting that the phone is under replacement. From last 2 months I am waiting for the phone to come. Please help me.
      +1 photos
      Micromax Informatics customer support has been notified about the posted complaint.
      Hi,

      Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

      1. Contact Number
      2. Your Location
      3. Service Center Address
      4. Device Model

      We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

      Do include the complaint link in order to speed up the process.

      Regards,
      Team Micromax
      Hello Micromax,

      Please find the below details,

      1. Contact Number[protected]
      2. Your Location - Jalgaon, Maharashtra
      3. Service Center Address - Ekhankar Mobile Shop, Jalgaon, Maharashtra, 425001
      4. Device Model - AE90

      Please resolve this long pending issue, this is denting your brand name.

      Yogesh
      Micromax team,

      Wating for your speedy reply.
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        S
        Shilpi_Agrawal
        from New Delhi, Delhi
        Nov 24, 2014
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        Address: New Delhi, Delhi

        Actually I purchased Micromax AQ4501 and within a month i got a problem, earphone was not working so i went your service centre which is situated opposite V3S Mall Nirman vihar, service is very poor and they provided me local earphone rather than Micromax... Is it your policy to provide local brand accesories rather than Company... I am very dissatisfied with your companies service... And the staff is also so rude there.. I don't think so your staff should do misbehave with the customer.
        Micromax Informatics customer support has been notified about the posted complaint.
        Hi Shilpi

        Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

        1. Contact Number
        2. Your Location
        3. Service Center Address
        4. Device Model

        We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

        Do include the complaint link in order to speed up the process.

        Regards,
        Team Micromax
        Dear Sir/ Madam,

        I didn't get any call from your company. It's my humble request to you please do the needful for resolving this issue as soon as possible.


        Regards,
        Shilpi
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          Y
          yadav11
          from Mumbai, Maharashtra
          Nov 24, 2014
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          Dear Concern i have a handset micromax a74 i was purchase this phone jan 9 2014. last sunday i have face the problem in my phone my lock button is not working so reach micromax care in radhey puri opp karkarduma court executive said your pin is dead this your physical damage this is chargeble she ask me for 750 Rs which kind of service provide by micromax no physical damage in my phone i am unhappy i will take harsh action Regards Sunil Yadav advocate
          +1 photos
          Micromax Informatics customer support has been notified about the posted complaint.
          Hi Sunil,

          Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

          1. Contact Number
          2. Your Location
          3. Service Center Address
          4. Device Model

          We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

          Do include the complaint link in order to speed up the process.

          Regards,
          Team Micromax
          nobody contact me yet
          issue is same micomax service centre executive not resolve my issue last option i will go to the consumer court
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            M
            madan gopal gupta
            from Afzalgarh, Uttar Pradesh
            Nov 24, 2014
            Resolved
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            Resolved

            Address: Shahjahanpur, Uttar Pradesh

            respected sir my name prabhat saxena i purchase canvas L A108 MOBILE HAND SET before a month i use many hand set of micromaxx brand but first time in present my brand new mobile touch is not work i go service center deosit my mobile for repairing on[protected] yesterday[protected] i recieve my mobile my mobile is fully not touch working condition i have no problem from dealer your service center owner is very nonsense person waist my time please tell me what i do ...thank you prabhat saxena mobile no-[protected] [protected]
            +1 photos
            Aug 14, 2020
            Complaint marked as Resolved 
            Micromax Informatics customer support has been notified about the posted complaint.
            Hi Madan,

            Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

            1. Contact Number
            2. Your Location

            We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

            Do include the complaint link in order to speed up the process.

            Regards,
            Team Micromax
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              J
              joy das28
              from Kolkata, West Bengal
              Nov 24, 2014
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              Address: Kolkata, West Bengal

              I am purchase a micromax a94 but 4month after this phone problem camera, torch, network & hang. i service center 1.5month ago my phone not a received Please sir this problem solve now.service center is very bad service name- M/S TECHNIQUE SERVICES (WEST BENGAL) Address 16 princep street opp hotel embassy kolkata-700072 [protected]@gmail.com [protected] job sheet no-E[protected]
              Micromax Informatics customer support has been notified about the posted complaint.
              i am purchase a a94 mobile.
              this phone 4 before problem now camera, torch screen and network and
              this deliver to service center but not repair this phone . do not parts
              available camera and torch screen and service 1.5month ago . my job sheet no is E[protected] date-09/10/2014M/S TECHNIQUE SERVICES (WEST BENGAL) Address 16 princep street opp hotel embassy kolkata-700072 tel :[protected]customer care executive very bad attitude.I AM VERY UNHAPPY THIS SERVICE 1.15 MONTH compiled BUT NOT REPAIR THIS PHONE.plz answer me and which date my phone is repair compiled.PLZ REPLY ME...CONTRACT NUMBER [protected] (JOY DAS)this phone repair / replaced...
              Hi Joy,

              We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

              Regards,
              Team Micromax
              micromax service center call to me 26-11-14 my mobile handset forward to head office. and 15 days time line complete
              ok.
              sir please my handset full complete finished my sets problem is network, touch screen, hang and set hot...
              please..full repair or replaced.

              job sheet no- E[protected]
              Reply to me
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                L
                Lij
                from Chennai, Tamil Nadu
                Nov 24, 2014
                Resolved
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                Resolved

                Address: Kottayam, Kerala

                I bought a Micromax Andriod 1 phone a month back. Its working well. Performance is good. But I faced a visible defect. In the backside of the phone where the camera and flash light is located, the frame the camera and flash light has some round black patches in it. This has formed two weeks back. I tried to rub and erase it with cloth and all...nothing happened. New patches are progressing day by day. I am attaching an image of the back side of the phone..seeing this you can understand it...what should I do?. I am ashamed of calling using this phone because when I place the phone facing my ear, everyone can see these patches. Please give some method to remove these patches Or can you replace that frame.
                +1 photos
                Aug 14, 2020
                Complaint marked as Resolved 
                Micromax Informatics customer support has been notified about the posted complaint.
                Hi,

                Please contact our customer care team at[protected].

                Regards,
                Team Micromax
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                  A
                  Abhijitsinh parmar
                  from Ahmedabad, Gujarat
                  Nov 24, 2014
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                  Address: Gandhinagar, Gujarat

                  Dear Sir, My self, Abijitsinh Parmar, from Gandhinagar, Gujarat. Sir, I had purchased Micromax Canvas Colours (A120) on date 17/05/2014, Bill No. GNR/R0001658/1415. And the after few months the headphone pin is not working so I went to the service station at gandhinagar, gujarat. I didn't get the proper solution on that day 17/10/2014 even my speaker is working and phone is working in good situation after giving to the service station the phone's speaker was not working properly means no one can hear my voice and i can't hear anyone voice from the other side. With the help of the Job Sheet Date -17/10/2014 and The Job Sheet No : W[protected]IMEI No. [protected].I went to the service station on 19th of Nov'2014 but they didn't give me the exact answer they are just replying that the phone is coming back from Delhi without any repair work. Even I didn't see the cellphone in the service center on that day.So please do the needful otherwise Consumer Redressal is the final way to get my phone ready.My Cell No is [protected]. Regards, Abhijit Parmar
                  Micromax Informatics customer support has been notified about the posted complaint.
                  Hi Abhijit,

                  We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

                  Regards,
                  Team Micromax
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                    B
                    bishakhasingh
                    Nov 24, 2014
                    Resolved
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                    Resolved

                    i was purchase a micromax canvas hd mobile phone on 26.2.2014 after, few months the same was become defactive i.e. always key pad light on and one black circle/spot on lcd. thereafter i visited at service centre and he has assured the he will send the same to kolkata for repairing of the same and ur mobile phone will be provide within 10 to 15 days, but i have not get any redponce. then i have visited at service centre after one month and discuss with customer support executive told me that same has been despath for new delhi and you will wait for 10 days and company call you. after 10 days neither he has called me nor respond my call, after that i visited service centre on 24th nov-2014 and again told me that you will wait some time again. sir today i.e.24.12.3014 has become 03 months without any concrete reply from company/ service centre when he will provde my mobile. so you r therefore requested to kindly takeup my matter and arrange to solve my problems.
                    +1 photos
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Micromax Informatics customer support has been notified about the posted complaint.
                    Hi,

                    Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

                    1. Contact Number
                    2. Your Location
                    3. Service Center Address and Job sheet number
                    4. Device Model

                    We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

                    Do include the complaint link in order to speed up the process.

                    Regards,
                    Team Micromax
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                      A
                      Ashish905052
                      from Bahadurgarh, Haryana
                      Nov 24, 2014
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                      Address: Jhajjar, Haryana

                      Hello Dear Sir/Madam my self Ashish mera micromax canvas juice A177 cell phone 23/11/2014 ko kho gya hai jiska IMEi number hai [protected] . please es mobile ko jald se jald trace kr lijiye mera contact number hai [protected]. maine apna number to niklva liya hai FIR bhi krva di hai but abhi tak koi bhi response nahi mila hai. please help me.
                      Micromax Informatics customer support has been notified about the posted complaint.
                      Nov 25, 2014
                      Updated by Ashish905052
                      Please help me Sir / Madam..
                      muje mera cell phone vapas chahiye vo mere liye bahut hi jaruri hai.
                      mere pass koi bhi credit card nhi hai aap chahe to main cash submit kra skta hu ya fir apke account me transfer krva skta hun khud bank jakar bus muje itna bta do ki mere cell me abhi kiski sim inserted hai or kiske naam par hai.
                      please help me
                      Hi Ashish,

                      Please get in touch with the concerned local authorities.

                      Thanks,
                      Team Micromax
                      i got a call from a number is +91-[protected].
                      he asked me my credit card number for a payment of $ 150 to get an acess for my cell phone new location.
                      i need your help is it a right person or fake.
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                        S
                        Shraddha Ajay Gupta
                        Nov 24, 2014
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra

                        Dear Sir/Madam, This is in reference to your poor and unsatisfactory customer service by Micromax. I have submitted my cell phone to your Service Station at Borivali West (Mumbai) outlet for repairing on 4-November-2014. The person-in charge told me that I should come after 15 days for the status (which itself is a long time). However, when we went to collect our phone, we were told it will take more 15-20 days.We were not given any sure date. Also, when I asked what is the issue with my cell phone I did not get any answer. Also the person-in-charge changed the job sheet number to that date. Moreover the staff is extremely rude. We are Doctors and do not like being treated like this. I have decided henceforth I will never be buying any product from Micromax and going to spread my dissatisfaction towards this company. Thanks. Dr. Shraddha Gupta [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Micromax Informatics customer support has been notified about the posted complaint.
                        Hi Shraddha,

                        Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

                        1. Service Center Address
                        2. Job sheet number
                        3. Device Model

                        We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

                        Do include the complaint link in order to speed up the process.

                        Regards,
                        Team Micromax
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                          N
                          Nakshter Yadav
                          from Gurgaon, Haryana
                          Nov 24, 2014
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                          Address: New Delhi, Delhi

                          IBought a mocromax A61 on 27 March. Iused It for 2 days and I noticed nothing was downloading From broweser and camera was not working then on 30th march I went to the dealer Laxmi music center from where I have purchased the phone he said it was setting Problem and told me to bring it to service center. then on 5th april Iwent to service center M/s Vaishno Communication In Malviya nagar they didn't tell me the problem and told me they'll call tomorrow and take away my phone . next day they didn't call me then Iwent a day after and they told me it was a problem they couldn't Solve and told me to leave my phone for 30-40 days and I left it there . My job sheet no. is N[protected] then I again went after 40 days they again told me to come after 15 days. it was almost 2 month when I got my phone in June . after using it for 15-20 days same problem occurred Iwent to service center Again they kept my phone for 40 days and made me a new job sheet almost after 1 month I got my pone then using some time it was same problem happened then on 21st October I Again submitted my phone in sigma teleink in kotla mubarakpurthey my jobsheet no. is N[protected] said to come after 2-3 days to get my phone. on 28th October and know service center was permanently closed there and I called on costumer care they told me to submitted my job sheet copy in lajpat nagar service center. I've submitted my copy there and they told me they will call me. But Haven't got any call till now. Kindly listen to my problem and please solve it. I am veryDisappointed from the micromax Compny and Service center and I requset you to either give me a new handset or refund my mony . Nakshter pal yadav Mob. [protected] Email - [protected]@gmail.com
                          Micromax Informatics customer support has been notified about the posted complaint.
                          Hi Nakshter,

                          We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

                          Regards,
                          Team Micromax
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                            D
                            DHIRENDRA chauhan
                            from Delhi, Delhi
                            Nov 24, 2014
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                            Address: New Delhi, Delhi

                            I HAVE DEPOSITED MY MICROMAX MOBILE FONE A 117 AT DWARKA SERVICE CENTRE ON 08 NOV 14 VIDE JOB CARD NO NO[protected]. I WAS TOLD THAT IT WILL BE REPAIRED WITHIN A WEEK OR 10 DAYS OF A MAXIMUM, TILL DATE MY FONE HAS NOT BEEN REPAIRED AND ON CALLING THE SERVICE CENTRE NO SATISFACTORY ANSWER IS GIVEN. IT IS VERY UPSETTING ON THE PART OF SUCH A REPUTED COMPANY. NO BEFITTING REPLY IS BEING GIVEN BY THE STAFF. KINDLY DELVE INTO THE MATTER AND DO THE NEEDFULL.
                            Micromax Informatics customer support has been notified about the posted complaint.
                            Hi Dhirendra,

                            Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

                            1. Contact Number
                            2. Your Location

                            We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

                            Do include the complaint link in order to speed up the process.

                            Regards,
                            Team Micromax
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                              S
                              Soumen Roy APDJ
                              from Delhi, Delhi
                              Nov 24, 2014
                              Resolved
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                              Resolved

                              Address: Jalpaiguri, West Bengal

                              I deposited my MICROMAX CANVAS Model A116 to the service centre (being under warranty), after facing problems in the set on 09.10.2014. Job Sheet No. N[protected]. But till date i.e. on 24.11.2014 (already 1 month 15 days passed) but the said handset has not yet been returned by service centre. On query, it has been replied by the service centre that they dispatched the set to other centre and not yet received by them. Please do needful, so that the said mobile can early be rectified and returned to me. Myself facing huge problem to maintain my day to day work. Munmun Basak Roy C/o Soumen Roy Shibbari, Chechakhata Alipurduar Junction PIN-736123 [protected].
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Micromax Informatics customer support has been notified about the posted complaint.
                              Hi Munmun,

                              We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

                              Regards,
                              Team Micromax
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                                D
                                datta274
                                from Mumbai, Maharashtra
                                Nov 24, 2014
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                I have purchased Micromax LED 40 inches television 7 days back from Vijay sales, Prabhadevi, Mumbai. At the time of purchase, it has been told that TV would be installed by Micromax personnel within next two days. But till date no one has turned out. I had called Vijay sales executive repeatedly but nothing has happened. Two days back on Saturday, someone from Micromax called me and told me that he would come to install TV and asked me to be at home. I waited for him whole day wasting my holiday. Neither he appeared nor he answered my phone call. I have never experienced such bad service and such anguish. Television which I bought 7 days back is still uninstalled and packed. I do not have table to mount it. I think such bad quality service differentiates Micromax like companies from other Big (Multinational) players in industry. There is urgent need to improve your services. I wish I had listened to reviews on internet seriously!
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Micromax Informatics customer support has been notified about the posted complaint.
                                Hi,

                                Please share your contact details, so we can assist you with the same.

                                Regards,
                                Team Micromax
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                                  D K Mondal
                                  from Kolkata, West Bengal
                                  Nov 24, 2014
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                                  Address: Kolkata, West Bengal

                                  sir, i have submitted my phone at micromax servic centre in Kolkata after purchasing 10 days but sir they are taking much more time for solve problem and get back my phone soon. sir i have so harassed.plz sir accept my request and solve my problem as soon as. Dibyendu Mondal Mob :-[protected] job sheet no.E[protected] Job Sheet Date :- 15/10/2014 Model :- A092 Unite Problem :- Mother Board Problem
                                  Micromax Informatics customer support has been notified about the posted complaint.
                                  Hi Dibyendu,

                                  We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

                                  Regards,
                                  Team Micromax
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                                    mohit.raiyani
                                    from Mumbai, Maharashtra
                                    Nov 23, 2014
                                    Resolved
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                                    Resolved

                                    Address: Bharuch, Gujarat

                                    Hi, I inform u that i am really unsatisfied with service provided by your service station at Bharuch. I have given my Micromax Colour 2 mobile for touch screen damaged at Bharuch, with job No. W[protected]. After 1 month i get my mobile back. I still found below problems. 1. Mobile camera resolution & Video resolution are change as before. 2. At any time, even showing 100% battery i[censored] restart your mobile then it will show 5% to 10%. and after that mobile will not start even after 4 hrs charging, To start that mobile I have to taken battery outside & charging separately & then it will start. I have again given my mobile to your service center at Bharuch, with job No. W[protected]-13425851. With in 5 month I am suffering 2 times problem, I dont know after 1 year how it works. So, I request to change my mobile as this mobile not working properly & also energized your people which are taking 1 month for return mobile. Regards, Mohit Raiyani [protected] & [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Micromax Informatics customer support has been notified about the posted complaint.
                                    Hi Mohit,

                                    We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

                                    Regards,
                                    Team Micromax
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                                      A
                                      agarwalaman9
                                      from New Delhi, Delhi
                                      Nov 23, 2014
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                                      Address: Moradabad, Uttar Pradesh

                                      Y dear sir, I have given my phone micromax doodles for repair on 07/11/2014 to Moradabad service centre but till Today I have not found my phone. I have given my detail as below name- Himanshu doCket no.-N[protected] please help me
                                      Micromax Informatics customer support has been notified about the posted complaint.
                                      Hi Aman,

                                      Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

                                      1. Contact Number
                                      2. Your Location

                                      We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

                                      Do include the complaint link in order to speed up the process.

                                      Regards,
                                      Team Micromax
                                      when I wiil get y phone back.
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                                        Y
                                        ygshvaidya
                                        from Chennai, Tamil Nadu
                                        Nov 23, 2014
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                                        Address: Pune, Maharashtra

                                        Dear Sir, I purchased A310 from Snap deal, found a problem of screen within 2 weeks, earlier the same was handled by your service center in Pune. After some days, again the same problem start then Service center sent the same to company on 1st . Nov.2014. Till date I am not received my phone. Pl. Reply me on the same. Thanks Yogesh Vaidya. Jobsheet no.
                                        Micromax Informatics customer support has been notified about the posted complaint.
                                        Hi Yogesh,

                                        Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

                                        1. Contact Number
                                        2. Your Location
                                        3. Service Center Address
                                        4. Device Model

                                        We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

                                        Do include the complaint link in order to speed up the process.

                                        Regards,
                                        Team Micromax
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