Micromax Informatics Complaints & Reviews

1 month since given for repair, now saying as not repairable
micromax a74
joke sheet no-s[protected] on palarivatom service centre, ernakulam kerala

Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.

Dear Darshan,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

I have also faced same issue, Dont buy micromax

I have that phone too. Take out the battery and re insert it. Make sure that atleast the battery should have 1% charge, it will work. Press both the volume buttons then without leaving press the power button and keep it for two or three sec. A menu should open else your batt is dead. Press vol down button to go down to "Wipe data..." and press the power button once, if doesnt works then press then press the menu button on the bottom on ur phone. restart and ur phone should open as a new one.

After giving reminder over mail didn't get any response, So many times i visited service center as well

I had buy Micro max CANVAS HD A116 I (canvas 2) on 30st January 2014 and I have face some charging port issue under warranty period, that is on September 2014 and I have submit my handset for repair in the SATGURU COMMUNICATION MICROMAX service center situated at SEC-27 NEAR VINAYAK HOSPITAL, UTTAR PRADESH, and they have given the assurance that your handset will return to you within 7 days. But after 7 days they have told me that it will take time, how much we don't know and you can talk to the customer care. Then I had make a call to the customer care and they again given me the assurance that you get your handset within 20 days, after 20 days they have told that it will take another 20 days, and after more 20 days they are telling that wait for another 25 days. My job sheet no.N[protected]

I have given a canvas phone model no Micro max CANVAS HD A116 I (canvas 2) in repair warranty period. The IMEI / ESN no are: [protected]. I gave for repair in but still it is not repaired and returned me other set canvas phone model no Micro max CANVAS HD A116 I (canvas 2) with IMEI No-[protected] and when going to star still this is not start and found this is mother board is damage in internal circuit after this I am going for returned to service center they deny for taking and deny for giving my original hand set. I enquired with them and they replied that they spare parts yet to come. It's already 65 days over. I have a good faith in MICROMAX. For this only I have purchased this model. If any delay for the spare parts kindly exchange and give me a other good model as early as possible. Thanking...
Thank you very much in advance
please do the needful

THANKS & REGARDS
POOJA MISHRA

MOB-[protected]

[protected]@GMAIL.COM<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

please resolve this isssue

Job No 13227294 in the name of Dimple Beria