Sir, I have purchased a Micromax A290 (Black) mob from Hello World Communication, Shop No 264/2932, Old Civil Hospital Chow, Jadaghri Gate Road, Ambala City vide their Bill No 2334 dated 15 Aug 2014 for Rs. 12, 200/- and its IMEI No is [protected] and Bty No is [protected]. After using it for fifteen days, the bty's response in charging is not well and even not charging. Hence, I have submitted the same to service centre named M/s Service City, Shop No 167/17 (FF), PART A, Near Vijay Rattan Chowk, Ambala Cantt-133001 on 09 September 2014 with outside warranty charges for Rs. 250/-.
It is requested that either a new mobile be replaced or my original mob be returned duly rectified within short period or otherwise i am compelled to file a complaint with consumer court.
Thanking you
Micromax Informatics customer support has been notified about the posted complaint.
Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:
1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax