Micromax Informatics Complaints & Reviews

My Micromax mobile X336 has been stolen from bus, i have locked my sim and done a FIR with local police station, but don't think I have any chance to get back the cellfone.
Cell fone details

IMEI Number:[protected]
Serial no: [protected]

handset: micomax x336 (white)

purchased on[protected]

I was using my vodafone number. if any details found, please mail me to swarnendu.[protected]@aol.com

Best Regards
Swarnendu Sarkar

kolkata

sir
i was purchase a funbook 3g p 600, on[protected]. from telephone point 124/m/10 govind

nagar kanpur ,up.
after 15 days this device stopped working.device is in a dead condition.
So i submit my device in micromax service center " Meghana Infotech Address :Shop No.

301-302, Express Road,The Mall, Kanpur, Uttar Pradesh 208001" on the date[protected] job

sheet no is"N[protected]" AND MY DEVICE IS SEND TO REPAIR .AFTER ONE MONTH I

RECEIVED A CALL ON[protected] FROM SERVICE CENTER THAT YOUR DEVICE IS REPAIRED AND TAKE

IT FROM SERVICE CENTER.I RECEIVE MY DEVICE AT 3PM ON[protected].AND AFTER ONE HOUR WHEN

I USED THAT DEVICE THEN PREVIOUS PROBLEMS ARE ARISES DEVICE IS SWITCHED OFF AND POWER IS

NOT ON. I COMPLANE BACK TO THE SERVICE CENTER AT 05 PM.SO ADVICED ME TO TOMORROW SUBMIT

YOUR DEVICE, I CHECK AGAIN THE PROBLEM.NEXT DAY ON[protected] I AGAIN DEPOSITTED MY JOB

SHEET NO IS N[protected] . AFTER 1 MONTH ON[protected] THEY CALLED AGAIN

ME AND TELL YOUR DEVICE IS REPAIRED,AND YOU TAKE IT FROM SERVICE CENTER I RECEIVED DEVICE

ON[protected]. BUT DEVICE CONDITION IS SAME AS PREVIOUS. DEVICE IS SWITCHED OFF AFTER

SOME TIME (ABOUT 20 MINUTES). I CALL BACK TO SERVICE CENTER.THEY AGAIN SUGGESTED ME TO

AGAIN DEPOSITE YOUR DEVICE AND I REPAIRED. ON[protected] I AGAIN DEPOSITE DEVICE AGAIN

AND TODAY[protected]THEY CALL ME TO TAKE YOUR DEVICE THAT HAS BEEN REPAIRED. AND NOW

DEVICE IS SAME ON CONDITION.


IN SHORT..
DEVICE IS REPAIRED 3 TIMES CONTINIOUSLY (FROM[protected] TO[protected] ) BUT DEVICE IS

POINTLESS OR USELESS .
I SPEND MY 3 MONTHS IN WAITING ,AND I LOSS MY PATIENCE NOW.

i was bought a micromax cell phone from last 6 months i am visiting the service center they file the complain and take the handset and after 15 days thay are saying now it's repaired but at that time in a service center i will switch on my handset it is not working. then they take it 1 month later they said it is repaired this thing are happened daily they are not repairing and even their tone was very bad with consumers. then even it is not working from last 6 months please solve this problem even i was not used my handset 1 month even my money is waisted plz replace my cell phone it is still in guaranty plz take some action............

I have purchased Micromax A52, we noticed less than month that the phone says Not reachable while trying to reach the number. This happened multiple times with full signal in the mobile.

Then we took it to the MOBITECH Service center to get it repaired, they said that they are not sure about this problem and they need two to three days of time to repair it, I a fingers crossed to hear those words from then, Finally they decided to re install the Android operating system to complete it with in one day.

They completed the service and handed over-ed the phone back to me. I tested it again and found the same problem in the phone with lot of disappointment. I tried to manage it some how, but unfortunately the issue became more typical.

I went back to service center and explained the complete scenario, they informed me that the problem is with mother board of the mobile and it has to be replaced from the company end.

They are not sure about the TAT time to be taken for the service, with lot of frustration, I decided to give the phone. They took close to 25 days to complete the service.

Finally they gave to phone with new problem with power button in not working condition, I reported to them about the problem immediately and they sorted/managed it some how, I tested it again and found the same problem in the phone.

Now at this point of time, there are two problems to this phone

1. Not reachable area in-spite of with full signals in the phone.(From the purchase of the mobile)
2. Power button/Lock button doesn't work. (After second service)

I purchased a new phone (NOT MICROMAX) not wasting my time further.

NOW I DEMAND A PROPER SERVICE or REPLACEMENT WITH ANOTHER PIECE. I CAN NOT TOLERATE ANY MORE.

NOW PLEASE LET ME KNOW THE PROCESS TO BE FOLLOWED.

Micromax A 52
IMEI No.:[protected]
IMEI No.:[protected]
S No.: V024830A[protected]
EAN No.:[protected]

This is the below error message, I get while I try to "Leave your Comments / Questions" option using through your website in contact us page.

Your Support contact number, keeps me on hold all the time.

I am VERY FRUSTRATED with MICROMAX.

Hi, I am Rizwan Ansari,basically from Dwarka Sec-23 New Delhi. I was purchases a micromax from Homeshop 18,e390 mobile dated on 15th july ,but they are damage piece provide us,and it has been properly dead,not working in any other type,and i show my problem in Micromax service center,Ramesh nagar,but he don't accept my cell phone for repaired,so now u can tell me what kind of take an action for this,

Thanks & Regards
Rizwan ansari

Dear Sir

I heard about service issues of micromax but today got experienced , sorry to say these words but today micromax has an competitive image as comapre to samsung , nokia and sony
But i got shattered when micromax service centre in Malout prop Mr Rinku mob no [protected] denied to service my canvas 2 mobile

Actually the thing is happen that today morning i was fondling my handset with their amazing applications then their battery got down , i applied the original micromax charger, after 5 minutes i picked my handset and tried to make it on but it didn't
the display of set was not working, rest of all the things like incoming calls are ok
But display is gone it does n't work

Now Mf Rinku (Micromax service centre Prop.) said that it does nt comes under warranty

tell me the any reason , as we belong to very small city, or we did crime to bought micromax handset

HANDSET DETAILS
PURCHASE ONLINE : NAAPTOL .COM
ORDER ID 5512351
ORDER DATE[protected]

MICROMAX CANVAS 2 SUPERPHONE A110

NAME RAJAN DHAWAN
IME NO: N_IMEI [protected]
S_IMEI [protected]

S/N V[protected]

Hi,

I had pre-booked Micromax's Canvas 4 Mobile on June 28th 2013 (Order No - 1097). Later I decided to cancel the booking and I cancelled on Jul 11th 2013. I received a mail on the same day that the full amount (Rs 5000) will be refunded within 7- 8 working days.

Later, on July 22nd I received another mail saying, my pre booking amount is refunded and it will be credited in my account in 3 to 4 business days.

The amount is still not credited to my account till Aug 3rd 2013.

respected sir,
i am piyush aggarwal i live in north delhi( 5565/4, new chandrawal, sabji mandi, delhi-110007). my complaint is..
i was using MICROMA CANVAS 2 my mobile is in warranty period. i was facing problems of touch screen. I went to service center on 2 jul 2013 at UG-8, jyoti shikhar tower, district center, janakpuri new delhi-110058. E-mail - [protected]@mmxcheckpoint.com.
they told me that will come after 15 days to receive mobile. When i went after 15 day to pick mobile then they said come after 5 days. But till now i did not get my mobile even they don't pick my call. I went there 4 to 5 times but they don't replay properly.
janakpuri is too far from my place i spent a lot money to go there
please help me i am facing many problems .
please sir help me as soon as possible

cont-[protected]
E-mail- sahil.[protected]@gmail.com

Sir, today morning my mobile phone Micromax Canvas 2 get stolen from Thane station at 10:07am.
have to de-activate my sim card.
i was using Loop and Idea sim card.
Loop mobile number - [protected]
Idea Mobile number - [protected]

Pls do the needful.

Regards
Sanjay Salian
[protected].

dear sir medam
i have lost my micromax canvas 2 A110 on 9th june 2013,and i have complain to police station but sir there is no any furthur action about my mobile here is my mobile's IMEI number [protected] and [protected],sir i request u about tracking my mobile location and used number pls sir,here is my mobile number and E-MAIL addresh [protected] my number [protected]@gmail.com
Tushar Gujarati

To
Micromax customer Care
Name----Amit Rawal
mobile No.----+91 [protected], [protected]
City---- Rajpura
State---- Punjab
Model no.----A111
Imei No. [protected]
[protected]
Sir,
Respectfully i beg to say that My mobiles creates a problem on 16 july 2013
Power Button Does not work sometime work on hard pressing the power button.
Then i have deposited mobile on Service center, AKS TELECOM, 22/B, SCO 1092, CABIN NO. 10/11, CHANDIGARH
they said that i will check you mobile i will inform you when your mobile will repaired
i have call on 3 days after they said that i will not check your phone plz wait....
then after 3 days i again call then they say that i will change your motherboard
i have call on customer care i have complaint for service centre then after i will call service centre they said that i will give your mobile on tuesday 30 july 2013
i have go to the service centre then they will give my mobil e after i check that my mobile IMEI no. have been changed
but the Sticker of my mobile is as it is ..... i have talk to the manager they said that i have changed your motherboard..
i will said that then plz give proof ...
they said that i will not give........ i said ok i will talk to the customer care.... then they will used the ABUSED language......... after i have come home ..
after 1 hour i have seen that in mobile phone some pics have been clicked on 24th july 2013 which have not my pics.....
i have check other things that
1---- my screen guard is damage bt that time screen guard is new......
2---- after sometime mobiles displays the message that micromax registration please click ok i have press ok button then i have charged rs 1 for sms charge...
3---- when i have press *#06# imei shows
[protected]
[protected]
but the back of the mobile sticker is of another imei no.
[protected]
[protected]

I have purchased Canvas HD A116 on 27th May 2013. After use of one month “Display Touch Screen” stopped working. I had made a complaint to your official partner, Ms. Vashi Services on 17th July 2013.

Till today I don’t received my phone neither any positive reply from store.


This is ridicules that merely use of one month the phone gone off. Still the phone is not returned to me. Now I feel that I had make a big mistake to purchase the phone from Micromax.

Sudhir Suryavanshi
[protected]

I didn't got the Refund of Rs 5000 from micromax. They collected Rs.5000/- as prebooking charge for Canvas -4 mobile on[protected] with conditions that (i) on 8-7-2013 they will release mobile with price and specifications and if you like it remaining amount then have to be paid at price they declared on 8-7-2013 & (ii) if you do not like to purchase refund will be given within 7 to 10 working days of cancellation date. I cancelled order on itself date of release 9-7-2013. They sent me mail on 9-7-2013 showing refund will be within 7 to 10 working days. Till[protected] they did not respond to any of mails or phone calls. On[protected] they sent mail stating refund will be within 3 to 4 working days. Still as on today[protected] NO REFUND!! No response on mails or calls. Even they are not receiving phone calls on customer care. Kindly look into the issue.

Regards
Vishal

i have a charging problem in my Micromaxx a110 - Just purchased in Feb 2013 Problem is When my mobile is getting low of 20 % and again i charged it goes to some 33 % at the when we manually restart the mobile it shows 74 % of charging - this is my first problem and in the part of memory card slot having some fire smell - these are all my problems and i went to micromax service center ( sky telecom is authorized micromax service center - in coimbatore, tamilnadu) the person in the company tels to me one month taken for this problem and after one month the ( sky telecom) tells the mobile ready for delivery - after that i went and checked the two problems are not rectified and also the ( sky telecom ) tells again you have to wait for one month - what should i do - in attachments having the proof of service

My name asim and on date 15-feb 2013 i bought the micromax canvas hd a116 and the IMEI No[protected].On 03-jul-2013 i submitted the phone at universal care point moradabad for service and they told me you can get your phone within 10 days.but till now he don't resolve the problem and also told me you can check again next 15 days.i am very disappointed so please solve my problem.
job sheet no-N[protected].
complaint no-MMX[protected].

Micromax collected Rs.5000/- as prebooking charge for Canvas -4 mobile on[protected] with conditions that (i) on 8-7-2013 they will release mobile with price and specifications and if you like it remaining amount then have to be paid at price they declared on 8-7-2013 & (ii) if you do not like to purchase refund will be given within 7 to 10 working days of cancellation date. I cancelled order on itself date of release 8-7-2013. They sent me mail on 8-7-2013 showing refund will be within 7 to 10 working days. Till[protected] they did not respond to any of mails or phone calls. On[protected] they sent mail stating refund will be within 3 to 4 working days. Still as on today[protected] NO REFUND!! No response on mails or calls. Even they are not receiving phone calls on customer care. Please help or suggest to get rid of such frustrating issue.

SIR I brought Micromax canvas 2 on 2-1-2013.but on[protected] my phone is stop working means fully dead.so I take my phone and goes to MMX service center sangrur.they repair my phone in 15 days on[protected] I received my phone but on next day my phone screen is shaking and touch of phone is not working properly so on next day I again goes to MMX service center sangrur they take my phone full 14 days but they dont repair my phone they told me touch of the phone is not working and new touchscreen is not in stock I completely disappoint with that they don't have any stock to repair phone after sales service. Even my phone is within the warranty.

I have pre booked micromax canvas 4 phone with Rs 5000 on 29.06.2013, After release of the phone i have not satisfied with specifications than I cancelled the booking on 09.07.2013, I received the conformation mail saying that money will be refunded within 7-10 working days, I have mailed and tried to reach over customer number but no response and reply. I received mail on 22.07.2013 saying that your refund is processed you will get refund in 3-4 working days, till now I have not received the refund. Please help me to get Rs 5000 back to my account (Booking ID 4716).

Boking No 7244
AWB No [protected]
I had pre booked a micromax Canvas 4 and subsequently made the balance payment also. I was told that my shipment has been dispatched by blue dart and blue dart gave me an expected date of delivery. Now after the expected date ie 25 Jul 2013 had passed the bluedart updated their website showing that the delivery has been cancelled. I fail to understand why is this happened.
I am trying to contact micromax customer care but no one is picking up the phone.
I want either the phone to be delivered or the money to be refunded.

I had pre booked a micromax Canvas 4 and subsequently made the balance payment also. I was told that my shipment has been dispatched by bluedart and blue dart gave me an expected date of delivery. Now after the expected date ie 25 Jul 2013 had passed the bluedart updated their website showing that the delivery has been cancelled. I fail to understand why is this happened.
I am trying to contact micromax customer care but no one is picking up the phone.
I want either the phone to be deliverd or the money to be refunded.