I purchased Micromax
dual-sim Van Gogh model in Nov 2011. Within 1
week its USB, camera & FM stopped working. I gave the mobile to the Jayanagar, Bangalore svc ctr on Dec 3rd, got my mobile returned around 20th FEB after almost 10 phone calls! The service ctr people told they will call me back , but in fact no call was made by them.
To my utter disbelief, when I went to collect my mobile they said that I had not given the battery. When I showed the receipt, they changed their story. Now they told me that since the handset was sent to Delhi head-office , it got misplaced their and they can't do any thing. Later upon my insistence they agreed to give an OLD BATTERY!! When I refused to settle down with old battery, the service ctr receptionist promised to give a new battery and told me to come after a week. Finally I got a new battery (but not my original one) but it doesn't seem to be new.
I paid about Rs 3.6k for this phone, but Overall quality was much poor compared to other brand handsets.
Even though the reported problems were fixed, but when I tried to copy some file to the phone through USB, it showed only <10 MB total internal memory (without additional memory card), whereas the technical specs for the mobile claims it to be 60 MB!! I'm not going to give the mobile back to servicing 'coz they may take 2-3 months again. Due to this Micromax phone
, I wasted so much of my valuable time including time to creating this complaint, that I will NEVER EVER buy micromax mobile
in future. BAD LUCK MICROMAX
(To add to the problems, the svc ctr changed their address (shifted by 4-5 km) during the waiting period that's a separate agony I went through.)