Micromax Informatics Complaints & Reviews

I had brought a Micromax Mobile Q3 in September 2010 from Social mobile Stores in Fort, Mumbai.The mobile costed me Rs. 3500. I was facing technical issues with the handset following which i gave the phone in Micromax Service Centre for scrutiny. The Service centre personnel has acknowledged the instrument as faulty and had issued a DOA for replacement. Now the production is stalled for Q3 and the company is issuing Q3 plus instead. But the shopkeeper has charged me extra for replacement. HE said that the company is charging it. however when i demanded for company's bill he straight away declined to show it. I feel that i had been cheated. I should not have been charged additional for replacement. Request you to please look into the matter.

Thanks and Regards,

Worst phone ever… people making these micromax phones are surely dumb and sure must have flushed their brains in toilet. worst after after sales service. People getting away after selling these phones to people with worst quality and service. this can happen only in INDIA. people are the sufferers.. Even i got one, micromax q5 worst phone ever had… the headphone symbol always appear even after removing the head phone and due to which i cant talk with out head phone plugged in.. craaaaaaaaaaaaaaaaaaaaaaaaaaaaaap

to people concerned - please take action against these robbers who rob peoples money...

hi i am yogesh i purchased micromax mobile Q5 on 30/jun/2010.
after one month my phone was started troubling like key pad not working and sometime scroll and when i get a call from outside the outsider cannt licen my voice so every month i have to go micromax service center and give the phone for service but iam geting fedup with these and no micromax call senter people is lifting the phone and putting on callwiting,so with in 6mnths i have given my moble for 5 time for repair,So i request you to please do the need full for me and please change my handset and give me a new one with good condition

YOGESH
[protected]
HYD

i have given my micromax q3 mobile for servicing in sept after 15 days they gave me my product saying now its ok and ready for use than next day only my q3 started giing same problem again i gave the product to service centre they told it will go to nagpur for 30 days than you will get a D-O so that you can get a new micromax q3+ if the product q3 is not available in the market because it cannot be repaired.till date i havent got my damaged product nor D-O.

if you can do any needful thing than please help.

myself lakshmi kant,and contact no-[protected]. my mobile model no micromax q7.. i purchased my mobile before 4 monts ago from noida, ashok nagar.my phone is not supporting security code,also not working internet service.
i submitted my fone to kalka ji service center, they returned after having 12 days., but problem is not solved. service centre persons also done harrasement me.they done waste my more time.i want to change my phone to company , want to new one.

Hi,

This is to inform you that i have purchaced Micromax Q7 mobile from Clasic Mobile Center dated on[protected]. I am facing Hang and Key Pad problem in my phone from last two months and i have submitted my phone five times to Ujjwal Telecom for service but it works only for one day after that same problem persist.

Now i am realy fadup with my phone, please suggest what to do?

Ragards
Ankur Arora

dear Sir,
I purchased a micro max mobile model no Mmx-x600 [protected],IEMI [protected]ondated 5-9-2010.The charger of this mobile became unstable in charging.sometime it make connection sometime it was unable to make contact.It needed manipulation then it became nonworking.the mobile was shown to authorized service center at Bijnor.The owner of this service center shown reluctance to repair it.andgiven your email adress for contact.I want to emphasize that it was purchased only two month back and it became nonworking during routine use.Therefore i request you to getit repaired without delay. I hope you will act according to reputation of company.
Above complaint was sent to Mr Sudama Rawat an authorized official of Micromax India Ltd looking customer interest in west UP& Uttarakhand. But person is not responding in any way.and i could not find any customer care cell in micro max site on line. I am felling helpless and embarrassed.where to go for my grievances.

RESPECTED SIR,
i am purchased micromax mobile model CDMS+GSM NO;-GC-275 purchased on 09.08.2010 sony communication vanasthalipuram hyderabad this mobile not working in last two months so many problems hanging sir please exchange my mobile please
giri
[protected] micromax gc-275
IMEI NO;-[protected]
email id;- [protected]@gmail.com ESN ; [protected]
COST;-3000/-

Respected Sir/Madam,
Maine 6 Nov2009 ko micromax company ka modal no. X250 ka handset Kota se purchase kiya tha. 3-4 months k baad hi handset me slow processing ki problem or battery back up ki problem aane lagi. Problem jyada badne par me first bar Shopping Centre, Kota(Raj.) wale sevice centre par gaya. Waha SHAILESH naam k excutive ne handset check karne k baad kaha k "Software ki problem he. Service ki to guarntee nahi he, me ghar pe set service karta hu 2 din me apka set complete karke de dunga 200 Rs. charge lagega. Maine guarntee period hone k karan rupee dene se mana kar diya or job sheet banwa kar set company me de diya. Batai gai date k baad kai chakkar lagane k baad mujhe mera set diya gaya. Set me slow processing ki problem khatm nahi hui balki 1 nai problem shuru ho gai. Set har 1-2 hour me switch hone laga. Me dubara service centre gaya or problem batai. Unhone phir job sheet banai or 3-4 din baad aane ko kaha. Jab me fix date ke baad set lene pahuncha to unhone mujhe kaha set thik hone jaipur jayega 4-5 din baad me aane. Is tarah unhone mujhe 6-7 chakkar lagawaye. Kai chakkar lagane k baad mujhe mera set mila lekin is baar bhi purani problem thik hone k bajaye nai problem ho gai. Hanaset har 30-40min me switch hone laga. Me 3rd baar [protected] service centre gaya or problem k bare me bataya or set repair karne ko dene laga to MANOJ naam k excutive ne kaam jyada hone ki baat kehkar set lene se hi mana kar diya. Jab maine CONSUMER COURT me complain karne ko kaha tab unhone set liya lekin aaj 1 mahine se bhi jyada samay beet jane k baad bhi mera handset mujhe nahi lota rahe he. Har bar kehte he ki handset Jaipur jayega ya phir software mangvaya he jab aayega tab thik karenge. Kuch puchhta hu to thik se baat nahi karte or Battamizi se baat karte he. Phone karta hu to kai baar Switch Off/ Out of Range batata he or jab phone lagta he to uthate nahi he. Job sheet par office ka contact no. bhi uplabdh nahi he.
Reply must please. THANKS

YUDHISHTHIR GAUTAM SERVICE CENTRE ADD.
[protected] VIVEKANAND SCHOOL K PASS
IMEI NO. [protected], [protected] SHOPPING CENTRE, KOTA (RAJ.)
[protected]@il: [protected]@gmail.com EXECUTIVE: MANOJ - [protected]
CUSTOMER JOB CARD NO.: 739187 SHAILESH

I had purchased a Micromax mobile W900 by M/S Sethia Telecom Anjar, which was stopped working. Mobile was starting but not works any network on it. It had given approximately two months back but till date didn't get any response even after personal follow up by purchase representative of M/S Surya Global Steel Tubes Ltd. Anjar

Hi,

One month back I purchased a Micromax X360 dual sim mobile.

But now there is a big problem in the earphone mode in the phone, now I could not able to talk with out ear phone and the phone is always in headset mode(user profile is not also changed in this mode).

I haven't contacted for this issue to the any micromax service station.
Could you kindly know me that, is this problem repairable or not and where is the authorized service center in Mysore.

If not then how can I claim for this as it is in the warranty period.

Thanks,
Chiroy
E-mail: [protected]@gmail.com

dear sir,
i have a centre key problem in my micromax q55 mobile. i have deposited it to the micromax service centre( simran communication, shop no.-53, ground floor neelam flyover, neelam chowk, NIT faridabad) because it is in warranty period. The service centre person instead of repairing my mobile, they have also broken my mobile back mirror. but even after 15 days they have not repaired my mobile. when i call them they ignored me. and even when i demanded for the bill slip for the repairment or the repairment slip, they also refused to give the mobile repairment slip. kindly help me in repairment of my mobile and service method of the service centre. i shall be thankful to you for this act of kindness.

yours faithfully
rahul dubey
mobileno. [protected], [protected]

my mobile model- micromax q55
IMEI NO. - [protected]
[protected]

Sir, I had purchased a hand set Micromax Q5 from Mobile N More, Ambala Cantt vide Bill No 418 dated 05 May 2010. Since then handset had lots of complaints which were told to their customer care centre through telephone and emails. As advised by their rep, battery was handed over to Sai Services, Judges Bunglow Road, Vastarpur, Ahmedabad-15 vide Job Card No 929442 on 28 Oct 10. Battey is yet to be replaced by the firm despite the telecalls and emails to the customer care centre. Kindly ask the company to replace the battery at the earliest. Further, company may be penalised for the delay.
I shall be grateful for this act of kindness.

Yours faithfully,

Mohanan Nair

15 BRD, AIR FORCE, WADSAR PO, GANDHINAGAR, (VIA) KALOL, GUJARAT PIN 382721
MOBILE NO [protected]

EMAIL ID - [protected]@rediffmail.com

Before 1 month i purchase a black MicromaxQ55(bling)
in diwali i lost my handsfree. last 2 weeks i call 2 all gallery for Q55 new black handsfree , But everytime they said sorry sir no stock available,you call after 1 week.
i try to call micromax cust care lot of times but every time their all cust executive are buzy .plz help i cnt listen fm without hansfree.
babar.[protected]@gmail.com
kiran babar
[protected]
kurla(east)

The track ball of my micromax q5 is not working so i thought of getting it repaired. I checked at 2 centers one at old faridabad and the other at neelam. They replied to me that the track ball for my handset will be available within 15 days so they will repair it then but when i checked it after 15 days i recieved the same comments.
i am really fed up with this product.

I have purchased one Micromax Mobile hand set model no. X510, IMEI No. [protected] from Shree Balajee Agencies, Bata Road, Chakradharpur, Dist.- West Singhbhum, Jharkhand on 20.11.2010, but this mobile set is not working properly from 23.11.2010 i.e. (Network prob., Auto restart, Hand, Display blinking), which is certified by Customer care agency (Micromax) JMV Enterprises, Shop NO. 17 Tin Shed, Bistupur, Jamshedpur.
I approached to the Shree Balajee Agencies, Bata Road, Chakradharpur on to replace the same, but the agency directly refuse to change the same & told whatever you want to do, do no body can harm me.
Therefore, I approach to your kind hour & request you, kindly take appropriate action to replace the same & take necessary action against the Agency & let me know taken action accordingly. I shall remain oblige to you for the act of kindness.
Thanking you,
Yours faiffully,

Prasad Medical
Near Rly. Station
At+P.O.- Chakrdharpur
Dist.- West Singhbhum
PIN – 833 102 (Jharkhand)
Mob: [protected]

I PURCHASE A MICROMAX PHONE MODEL NO Q5,IMEI [protected], I DIDNT GET THE SERVICE MY KEYPAD SCROLLER DAMAGE AND WHEN I WALKIN IN SERVICE CENTER THEY ALWAYS SAID ME WE DONT HAVE THE KEYPAD SCROLLERAND I JUST TRYING THIS EXCERSICE FROM LAST THREE MONTHS .......


THE PHONE IS IN WARRANTY PERIOD I PURCHASE A PHN ON 14/02/2010

kINDLY cONTACT ME : [protected], KULPREET SINGH SALUJA

I bought an Micromax mobile Q5 on 03 Aug 2010 from Alfa, Vile Parle. Two months after the purchase mobile developed a problem. Hence i took it to the micromax service centre at Crawford market on 13 Oct 2010 for repair. Now i am been told that the mobile cannot be repaired and is been at the service centre for over one and half month. The problem is that my mobile is not charging and this damage is not a physical damage hence it should have been rectified at the service centre. But they are insisting to take the mobile back and contact micromax head office. When i tried to call the concerned person (Alpesh-[protected]
) at micromax headoffice he is not taking my call.
It is more than a month now that my mobile is not repaired nor exchanged which is under warranty.
Please help me to take it up with Micromax authorities for their bad services.

Regards,
Harshal
#[protected]

My handset is micromax x1i & IIMEI No. is [protected], IMEISV:78. It is showing Invalid Sim. Please help me as soon as possible.


Any possibilty pls call me on [protected]

I have purchased two Micromax Q5 mobile phones from Gorakhpur. After using for 4months the track ball and key pad is not working at all. And i went to a micromax service centre in Gorakhpur and gave both mobiles to their hand. And it has been with them for almost 15 days. Still it is with them and they neither repaired nor return to us. so what we need to do now?
Do we need to aproach toa court or what else?