I purchased Micromax Mobile Q1 on 29 Sept 2010 from Pune India.
In a month its Some buttons stop working , I happened to visit your service centre in Pune (Pasalkar Bhavan, Court Rd, Shivaji Nagar, Pune, India). and conveyed the problem , I was getting late to reach to my office even though they asked me 2 photocopies of original Bill . I roam around for about 20 mins to search the xerox shop and could manage take the photocopies , Now when I returned to give it at service centre, They refused to take the complaint stating this is Lunch time and they cannot take it. This is really surprising thing for a customer who bought the mobile and expected to avail the services as well.
I have first complaint of the mobile phone itself since in a month it starts malfuctioning.
Secondly regarding the services to customer , who does not talk in polite manner with customer.
Aug 13, 2020
Complaint marked as Resolved
Dilip