Micromax Informatics Complaints & Reviews

Dear Team,

Please note that a dualism Mixcromax mobile handset was bought from Sriram Towers Lucknow model X550. It became non function within 2 days ; it could not be charged and so by our continuous persuasion it was changed.

However as our luck which was Bad on purchasing/choosing micromax as a brand the phone again became dysfunctional after about a month o[censored]sage again the problem being “not being able to charge”

The details are as:

Model X550

M IMEI [protected]
S IMEI [protected]

Month of production is October 10

Purchased in the name of Naila.

When I spoke to the customer care number all they could do is provide me the landline number of Lucknow service center. If this is what customer care is then please enhance the same.They also provided a wrong service center number through email.

I Ranjeet kumar, Contact no. [protected], [protected]@hotmail.com,
purchase a Handset Micromax Q5
on 8-10-10, From mehta mobile, Gurgoan,
IT'S IMEI NO. ARE ---[protected] AND [protected],
Handset's track ball is not working, on contact service center, they are not attending problem.
Please Help me

Hi,

This is Amit. i had a problem in my micromax Q7 phone, when i
recharged the phone after 1 or 2 mins it displayed the message
"Warning Bad Contact Of Charger".
I went to Service Center and let them know about the problem, they
opened the phone and said there is mother board problem and they
submited the phone at[protected].

Then I called to Service Center at[protected] and get the message that
"your phone is OK Please collect it".

I reached Service Center and waited there around one and half hour and
get the phone but my phone body was changed from Black to Silver.

I said that this is not my phone body, my phone body was black and I
tested the phone but the problem was existing.

Then they guy abuse me, did behave badly with me and tried to give me
forcefully saying this is your phone body get it and go.

My Job Card Number is : 1172824
Service Center Address is : Satguru Communication, H79 Basement Near
Siv Mandir Sector 22 Noida UP 201301.
Date of Perchage :[protected]
Mob : [protected]

Please have a look and let me know how can i get my phone with my
black body because they guys wants to grapple with me unneccesary.

Thanks & Regards

Amit Chauhan

I have purchased Micromax Mobile handset model No Q7 on date 10/07/2010.
Mobile was getting completely dead and not starting. This problem happened three times within span of 5 months. I have given my mobile to service center two times, even though the problem was not solved. And third time I have submitted on 03/01/11 to service center. Now they are not telling how much time it will take to repair. They are saying that the phone is send to company for repairing.
I want replacement of this mobile, I think there is some design problem in this model as one of my relative is also facing same problem in this model.
Please help me in getting replacement of my mobile

dear sir.

i ankit gupta had made a e-ticket, PNR No. [protected], transaction id [protected] from new delhi to howrah, train no. 12324 dep time at 7.10 am, dt.[protected]. i had not found any status regarding reservation confirmation till 7:45, suddenly after 5 min on internet i found my ticket status is RAC. and i had no dep information of this train. Till 7:45 on internet it was showing chart is not prepare. suddenly after 5 min it was showing chart is prepared and at 139 train was on time. i had dialed 139 many times, eventhen i couldnot get any correct information. it is also not cancelling. now i want to cancel my e-ticket. plz cancel my ticket and refund me as soon as possible.

I am D. ANBARASAN. I Purchased MICRO MAX (X 600) Dated : 25.10.2010 in POORVIKA MOBILES PVT LTD. Chennai. On 7th Dec 2010 My Mobile Got Problem (ie) End Key Problem and Frequently Switched off against of this Problem I decide to Give to Service Centre in Chennai Mobile Still in Warranty Period.
Service Job Card Number: 1280366/ D. ANBARASAN DT: 07.12.2010

V CONNECT SOULTIONS
F-6, First Floor, Apollo Dubai Plaza,
100 Mahalingapuram Main Road,
Nungambakkam, Chennai – 600 034 (PH:[protected]


I Given Service in this Micro Max Service Centre Till now there is no Response from this Office When ever I called him telephone is always busy coz there is only one Number. So I gone 4 times but they are usually repeating the same dialogue. That they don’t know . Set is in Delhi we are not responsible.

Actually my Friend Referred me to Purchase Micro Max Mobile so I purchased. I am totally disappointed for this service. So I decide to Give an Complaint in Commissioner of Police in Chennai on Coming Monday ( 10.01.2011). I have purchased bill Copy & Also Customer Job Card Receipt in Service Centre. After Received this mail Contact me at any time. In my Personal Mobile Number ([protected]).

Dear Sir,
I have Purchased Micromax Mobile Modle: GC275(IMEI No [protected]) in jan 29 2010. I have visited two service centers in hyderabad( Ammerpet & Pardise Center) they have asked me bill for warranty but i have lost my bill, i asked them do it under non warranty also but they told that its is 50-50 chances, if not mobile will dead.

one more mobile Micromax Q1 i have purchased in Nov 2010 this mobile having problem with space button. i am having bill for this mobile and then i visted the Service Center in Ameerpet for solution, the service person told me that it will take 5 days to solve the problem, what wrost company and worst service center i never seen.

So Sir i want registered a compliant on micromax mobile service as not the only person iam facing the problem but whole cosumers r facing this same problem.


Thanks & Regards

R.Suman Kumar
Hyderabad
Mobile No: [protected]

Respted sir,

My name is shradha nath i am a student of mcm-2. I am leaving in nagpur.
On 28august2010 i purchesed one micromax Q7 mobile phone of rupees 4700/- it is an dual-sim phone from R-WORLD MOBILE SHOP,MODI NO3 SITABUILDI NAGPUR,MAHARASHTRA.But after few days my set gives me lots of problem like HANGING,BOTH SIM ARE NOT WORKING PROPERLY,IT GET HANG.
At that time i concerned to service center of micromax UNIQUE MOBILE they says we will repair your mobile very soon but when i again received from them its still not working prorerly again i concerned to servicecenter now that was my 4th time i m going to service center.i came to the shop where i purchesed my phone he said that u take one DIO LETTER from unique service center i will exchange that set.but the service center owner Mr. SAGAR are not giving me that dio letter.so please kindly help me for exchange of my mobile.last month my set is send to the micromax company.they give my set after one month but still its not working.
please help me and give me solution or do any leagal action against micromax ltd.
thanking you..........

my jobcard number o[censored]nique service center number is 7369
my mobile set bill number of R-WORLD mobile shop is1531
and the area manager of micromax mobile number is [protected]

I have purchased x550 on 05-10-10, and submitted to the sai telecom at nerul on[protected]Issue with mobile=not chaging), JOB No 1922

after over 2.5 months, L4 team change the PCB and close the call, but its create a new problem (screen touch not working)

as update on 2-1-11 they repaired my handset, but there is an issue with a camera ( its not working)

i am very tired to follow up with serive center


please Assist

Call me

santosh mule
[protected]

I bought a Micromax Q5 dual sim mobile, dated 18-12-10

IMEI - [protected]
- [protected]

that was found to be having a hardware problem on 20th December. I submitted the mobile to the customer care, they kept the mobile for 3 days, then returned it to me saying that I have to take it to the dealer for replacement. I took it to the dealer, he has kept till now and is not returning the set till now.

requesting for an early support, and please reply the current status to my Id [protected]@gmail.com

thanking you in anticipation

yours truly

Soumalya Saha

I bought micromax cdma handset (model-c2i) on[protected]. with in 3 months it started to have display blinking & quick battery discharge. took it to micromax service centre at sambalpur, on 13-oct-10. job order no-3239. they kept it for few days, when i asked they returned it saying motherboard problem & it has to be sent to bhubaneswar, that will take about 20 days. i gave the set on 4-11-10 at sambalpur. since then i have repeatedly called both sambalpur and bhubaneswar service centre & everytime they say it will take 25 more days. as on today (5-1-11) they have kept the handset already for 2 months. this is the worst servicing support i have seen. i have no idea when i will get the handset repaired

Dear Sir/Mam,

I bought a Micromax Q7 model 2months back and it went automatically to DEAD.I have submitted my mobile to service centre on 04/12/2010 for repairing and Service. and the mobile is in warranty. I Called them up several times, even had called to customer care (Delhi) again & again but could not get repaired till date. It’s been more than a month already and no progress at all.

Now I am forced to complain in cosumer forum against micromax services.
Kindly resolve the issue as soon as possible.

Deatils of JOB sheet.

Job sheet no.: C10120496
Service center details: M/s srinivasa mobile care
3rd block jaanagar bangalore ph: 22443777

Thanking you,

Rudramuni B H
Mob: [protected]
email: [protected]@yahoo.com

dir sir iam sandig to second comeplan from micromax companey but thies companey is not respnes me sir my 3new handsets is deposet in sarves point meerut thise detales is (1) Q55date27/8/2010 full box in deo case job seetno 5730 (2)x360 date15/08/2010 job seat no 8550(3)x1i date 15/09/2010 job no 8551 sir iam shopkeepar form chhabra mobile gallery mawana sir plz solav my problam athearwise i go to cunsumar court my cotct no [protected](2)[protected]

We have purchased a Micromax mobile ,model x550 cube on[protected] from A to Z Enterprises bathinda for Rs.4600...Now there is a problem in its display.I went to the service center M/s Unitech Goldy Verma/Sachin Verma 6383/2481, Bangi House Street, Mehna Marg, Near Old Bus Stand, Bathinda in first week of december 2010 and asked them to repair it but they said they will put a new display which they said is currently out of stock and will be available within one week.But i went on 28 december and they said that it is still out of stock and they don't know when it will be available and they said that if you are not satisfied with us then go to another service center and get it repaired from there.We cannot repair it.So i request to either give me a new mobile handset or refund my whole of my money i.e. Rs.4600.We shall be very thankful to you.....

dear sir

I am uttam kumar mandal .I have purchased one handset of micromax gravity(X600) with IMEI NO. [protected] in 16/11/2010 at Agrawal electronics katrasgarh , but 10 days later my touch screen is not working properly, so i am unable to do any call hence i am unable to see any message, i had gone your service centre which is located in kapuria Dhanbad , he had replied me LCD will come after 20 days later. after 20 days later later he told me still i could not get still the LCD.

so i am requested you pls arrange the LCD for me in kapuria (dhanbad) service centre. when you will arrange the LCD pls call me in below given no.

regards
Uttam Kumar mandal
# [protected]

I have purchased two handset of micromax Q5 imei number [protected] Bill No.-3457 & micromax X360 imei No.- [protected] Bill No.-19742 in Micromax Q5 Charging Point is not working, when i switch on my camera handset will hang and sometimes handset will in handsfree mode without the hands free attached when i will go service point of micromax they told me your circuit is damaged because your body sweat goes inside it is natural and why company make such dedicated sets and in micromax x 360 Charging Point is not working, sometimes handset will in handsfree mode without the hands free attached and mobile display is not working the handset will be service station for more then thirty day but not yet solve the complaints this thing will not expected from such big company i m very disappointed first time i have purchased micromax handsets will get that response we are using mobile from 1997 we use nokia, samsung, motorola etc not such complaint will happen. I requested pls consider my requested...

We have given our micromax Q3 in service centre for its keypad problem.
After one month they replied that it will bring a cost of 3,500 Rs. but its real price is 3,590 Rs. We used that mobile for only 2 months and its keypad stoped working due to some IC problem.

Now we want to replace that piece or retain this one...

i had brought a new micromax Q55 mobile phone from a electronix show room in front of Kalyan station from Satellite Electronix shop.
the mobiles display went off on the very third day. i went to the shop to get the mobile changed,because i had the warranty. Forget about changing the piece, the shop person even refused to attend my problem. After one hour of verbal fight he gave a address of micromax services thats all.
Then i went to micromax service centre.There they said they will attend the problem and took away the mobile. They kept the mobile for two months without repairing it and made me run to the shop every two days wasting my time energy and money.Then finally now they are asking for more money about one third the original price to replace the piece.

can any body tell me solution for this harassment caused towards me by Micromax company for no fault of mine.

I had recently bought Qube 550, I am facing problem with this phone as battery back up is not satisfactory at all & its gets overheat while using phone, I don’t know is there problem with battery or charger, after the charging battery backup is barely for 4 hours maximum

Please suggest what I have to do so for, is company liable to give me new battery with charger for that, please as I aware that Micromax is Genuine & Leading Company in Mobile Industries. Waiting for your reply

Hi,
This is Krishna Chalapathi Kolagotla (Working as a Test lead in Mahindra Satyam), bought a new micromax Q5 mobile in Sangeetha with the advice of you people on June 13/06/2010 and it worked well one month later I suffered from lots of problems like hanging, disconnected while talking, Track ball movement, battery back up etc.. its all leads to severe frustration when I was in client calls/onsite calls. Hope you understand the painful things that I faced with the above problems while talking to higher officials as a lead.

Due to the above problems I went to Ammerpet service centre 3 times and the mobile is almost at servicing centre only. Each and every time they are updating the software and keep on telling that we will give you the new mobile in next time if it not work in the next time but this time (4th time) I asked for the DO letter to get a replacement and came to know that DO letter will be issued from the shop only and they have shown me corresponding order and it is not at all fair that roaming to shop and servicing centre everytime.

As per the above discussion, would request you to consider the above and replace the Q5 mobile handset.

For the wittness that I have went to servicing center 4 times - please refer the attached document - letter from servicing centre with signature and stamp
Attachment2 - Bill of Sangeetha
Attachment3- Shop owner is responsible to get a DO letter and at the same time servicing centre is not responsible.

Finally my sincere advice to all Sangeetha shops is as a renowned shop please dont sell any of micormax and dont encourse Micromax mobiles and this is not only my word as lots of people suffering from this consider this as a high priority.

Once again I request you to consider the above and do the needful. Hope this resolves asap.

HAVE A NICE MOBILE.....

Thanks and Regards,
Krishna Chalapathi,
Mobile: +91-[protected].
[protected]@gmail.com,
[protected]@mahindrasatyam.com.