Micromax — Micromax canvas laptab lt666w

Address:

91

I purchased the above mentioned laptab on[protected] from Unit No 628, 2nd floor, GIP mall, sector-38A Noida for rupees 14, 500/-. Its touch-pad stopped working on 28th November 2015 evening. Since then, I am continuously calling its premium customer care executives, have even written on its Facebook page where I was given assurance to get my problem solved, but it has been almost a month now and nothing has been done to solve my problem yet. They just give assurance to replace its keyboard but not doing it. I am a writer/editor/translator and due to it, my all projects are pending and I have to bear a great loss. I am really fed up of the poor and such irresponsible attitude of Micromax authorities. If they are not paying any attention to the problem of a writer, what would they do with the problem of people who are unaware of their rights? Because of them, I have said no to many projects as without a working touch-pad, it gets tough to operate a laptab.