Micromax Informatics Complaints & Reviews

I have purchased Micromax A350 Canvas knight model last year.A few days ago, I kept my phone on charging at night and slept.When i woke up in the morning and took out the charger i noticed that the touch screen of the phone was not functioning properly. Keypad buttons are getting pressed by themselves and apps are opening and closing by themselves. So, since the product is still under warranty, i took the device to the nearest service center(Swastika Telecom-Malad West).I have been using the touchscreen cellphones from last 7-8 years, and I know very well that The touch has gone bad because of the power fluctuations.Its not that big problem honestly.Before taking it to the service center I even took some consultations from people who had also suffered with the same technical problem.Everyone I consulted told me the same thing that it has happened because of the power fluctuations and it can be solved.Since the product is still under warranty I took it to the service center where i was told that I have somehow dropped the phone and that is why its touch has been broken.Added..that "The whole touch panel etc has to be replaced and I have to pay Rs 10, 000/- for it since the phone has been physically damaged by me" I don't know from where they have come with this idea.Maybe they were completely out of clue as to what to do so they decided to blame everything on me.They took out the "proofs" over the device and started to show me that I am the one who did it.They told me that i have somehow dropped the phone and that is the reason behind it.Like I am a fool or what.My god, Even a local mobile shop owner, within seconds holding my cellphone, told me that it is an internal problem with the device that has happened because of the power fluctuations.He was laughing over the service center staff and told me that this is what you people always do. I do not know how you people are recruiting these people as your staff but they do not know anything at all.Instead of solving the issue the manager their started a fight and told me to take it to another service center as She is not going to do it.If even within warranty you people are so useless, i am wondering what you are going to do when its warranty is expired. Please help me, I have paid too much for the device and i am not going to pay even a single penny on it since its something i have not created. Its a common problem and if your service centers are unable to do anything then instead of fooling the people you better shut them down.I am sick of you people and i am done with argumentation.If you people have even a little bit of decency then help solving the issue instead of giving stupid excuses to avoid the trouble.I am eagerly waiting for your response.Lets see what you have to say.

Respective sir, I am Rajesh Kumar Singh, I am facing on very Bad response and repair service from Micromax care service center. Which is located at nagpur(M.H). I have claimed on warranty for my Mobile Handset {Model No.;-A210(Grey), Model Code;-SERMOB0299, } on Date 19/01/2015 that concern person had said that they required Max.24 days to solve my Mobile handset problem . The issue were my mobile handset was dead ., I have called on date 11/02/2015 to that number what ever they have mentioned in The JOB SHEET{W[protected]} to some person said your mobile handset is not repair on till date and given next Max. Target date 25/02/2015(13 Days) ( complain resisted no.[protected] given me), I have called on date 26/02/2015 to Mcromax care service center and asked again they said your mobile not repair on till date and no any target date given ' I have called on date 02/03/2015 and asked again they said given same response(your mobile not repair till date and No any target given) ' So finally I have called on date04/03/2015 to Mcromax care service center and asked again they said same response(your mobile not repair till date and No any target given) I am very disappointed and I am facing a very atrocious and terrible service from Micromax care Details:-JOBSHEET No.;-W[protected] IMEI/ESN No.;-[protected]/[protected] Model ;-A210(Grey) Model code:-SERMOB0299 MICROMAX CARE;- M/S Anurag Enterprises, 1st/2nd floor wade bhavan agresen squre gandhibagh, Nagpur (Maharashtra) Pin no.;-440001, contact no.;-[protected] TIN no.;-[protected] other no.-[protected] my mobile No.;-[protected]

Recently my TV stopped switching ON, the power cable is fine, got it checked from electric shop. Kindly give me Micromax Bangalore Service Centre Contact details as i tried calling two numbers mentoined on the website, no one responds on those numbers.

Respective Sir I am A.Jai kiran kumar I am facing an Very bad Response & Service From Your Micromax Care (MobileSeva) Which is Located at Marathahalli Bangalore . I Have claimed an Warranty for my Mobile (Model A121) On 13/2/2015. That concern person had said that They Required Max 15days to Solve my Mobile Problem. The issue were My mobile touch pad was automatically Operating & My Hand free was not working properly, and my USB cable was not working.On 28/2/2015 I have Called to that number what ever they have mentioned in the JOBSHEET Tel(080 [protected] Mobile ([protected]) only some times rarely that Tel number gets connected and that mobile number never works at all. On that day i spoke to some lady she said that systems are not working so she will give a call back!!! She had never keep up her words she dint gave a call to me.. So Finally i went on 29/2/2015 i went to that MICROMAX CARE and i checked up for my mobile status but MR JOSEPH said that the order has been placed some how i will manage to get your mobile ready by Saturday (2Days). and on Saturday i went and asked again they said that my mobile has been went to HEAD OFFICE? Later on a day after i went and asked about my mobile? They showed me my mobile it was with them only inside the cabin?? So Finally i want to conclude that weather will i be able to get my mobile repaired or not? Those people lies a lot!! further i cant be able to believe their words!!! My First Job sheet number is this[protected] and now again those people have took a complaint on 4/3/2015 stating that i have never gave a complaint on 13/2/2015 for my mobile!!! So i really dont know what your staffs doing or they trying to fool around me...I am very Disappointed and I am facing a very atrocious and terrible Service for you all people...I HOPE SO AT LEAST I WILL GET ANY KIND OF RESPONSE FROM YOU ALL PEOPLE!!!

I bought a Micromax MMX219W wi-fi modem on 14/9/2014. It started giving me problem after one month. I submitted it to Raebareli Micromax check point on 27/10/2014. After submitting the representative told me that modem never repair its changed with a new one. but till date they did not provide me any modem just telling me its pending in status. & they also wasted 4 months of warranty i want them to extend it also. cause its their fault not mine.

Sir i have purchase a led from snapdeal order no is -[protected] and product is Micromax 40T2820FHD 101.6 cm (40) Full HD LED Television and my issue is LED Display not working i purchase this LED on 1st Feb. and LED not working. So please take me out from this situation. Regards Pradeep Yadav Cont. No- [protected] [protected]

Dear Team, I have a Micromax colors 2 A120 m phone. My screen was damaged before one month in road accident. I was repair my phone at your service center for paying amt.rs 1700/- for new screen.But the screen is not properly fitted by your service center and there is too much dust inside the screen i.e giving bad impact on clarity of screen and camera. Today i visited at your service center to resolve this issue but they refuse to resolve this problem. It all against the rules and regulations of consumer. And its very bad for reputation of your company. My phone is in warranty period. I hope u will take suitable action regarding this. My ph M_IMEI : [protected]. S_IMEI : [protected]

Sir i submitted my phone at micromax service center on last 26.because my canvas power A96 was henging still after 3 time sofware updation in short perioud of ten month.on 26 feb service center worker told me that we will dispatch your handset to company and please collect it afer 18 to25 days later .but next day they told me by phone call your phone is ok when i call back they din't picked my phone call .when i visited to service center the service center manager told me there is no reason to send it for company.i was surprised yesterday they are ready to send .so customer is chutiya .and there is another reson of shock there is no nut in mobile

Hi Sir, I bought the Micromax Knight A350 Mobile on 27/11/2014. and due to screen Blank issue I submitted my mobile in east delhi Laxmi nagar repairing Center on 11/02/2015 . The told me it will take around 7 to 10 days to get repaired .I went after 10 days and I got to know from there it will take again 10 days because the parts not available But there is no surety . I send the mail in Gurgaon head office regarding the matter on 26 feb 2015, and i got the complain number (Your complaint number is MMX[protected]) in mail. But Turn around time is not mentioned . then i called to customer care they told me it will take 1 month . but they are not giving the surety . Please look into this matter. thanks in advance .Looking for your support. Thanks and regards, Azharuddin [protected]

Dear Sir/Madam. My self Abhishek Dharmadhikari from kolhapur. I have Micromax Nitro A310 mobile. i was purchase this mobile 03.10.2014 dated. My hands free is not working properly. So i went micromax service centre on kolhapur and gave hands free for replacement. on 23.01.2015. My jobsheet no is 14663566. still i don't receive my replace hands free. I m dam disappointed on your poor service. Please do help me. And give me my new hands free. Thanking you, Besr regard, Abhishek Dharmadhikari. [protected]

Hi, I bought Micromax Canvas Doodle A102 bearing Order No: [protected], SubOrder No:[protected] IMEI:[protected] on dated:12-MAY-2014. Since yesterday this phone display is not clear and it's blur. As this is still under warranty period of 1 year, please help us how this problem is resolved. Kindly look into the issue and do the needful. Regards, RAVI PRASAD PUTTURU, BANGALORE, Contact: [protected]

Bought a new micromax A240 Doodle on 6/06/14 and since then the phone has had major problem of power supply 4 times. Went back to the dealer but everytime he says there was power problem and gives back. Such high end phone from your company and people don't have a clue. I'm terribly upset with your product. Want an exchange with a new phone. I've been mentally harassed and my work has suffered due to the down mobile phone. Please address it urgently. Dr. Amit Gupta Additional Professor of Surgery AIIMS, New Delhi, India. Ph. [protected]

Hi I bought a Micromax Fire 2 moble phone 2 months back. The phone is not booting and took it to customer service center at Hyderabad. Service Center people identified that PCB is gone and need to send it to Delhi for servicing. Also they told me that warranty is only for 7 days from the date of purchase. But dealer (Bajaj Electronics, Madhapur) told me that 1 year warranty on this phone. Service Center people are advised me to go to consumer court to get a new phone in place of PCB damaged phone and also told me that servicing the damaged phone will take about a month. Please look into this and let me know next course of action. I can be reached on +91.[protected] or muraliv.[protected]@gmail.com. Regards Murali

i had purchased a mobile hand set in the month of novemebr 2014 A 300 cavas gold. last one month i m facing very big problem due to the phone. it runs automatically and and switch off automatically. it gets very hot. i fear it can be blast. i complaint many times but no action. if any causalty may happen due to phone in future. only company will responsible.

Hi I have purchased Micromax Canvas A350 in Oct'14 and after only 2 months of purchase my touch got disabled. I contacted service center in Pune on 19th Jan'15. Service center guy told me it will take 7 days to repair. I called them up on 27th January and they confirmed company doesn't have parts of this model and don't know how much time it will take. Suddenly I called customer care an they logged complain MMX[protected]. They said it will take 30 working days to resolve this. My question is why company is selling mobile when you don't have parts available to repair. do you think a buyer has to wait 40 working days (8 weeks) to get his mobile repaired. this is pathetic service. Apart from this when i asked status couple of days back, there is no clear tracking. It says in process but where my mobile is no one knows. I must say I won't recommend anyone to buy micromax after having such a disaster experience with service. I am going to consumer court for filing case against company.

why can not i access net through reliance 3g sim, whereas i can access it nicely through bsnl 3g sim..i went to reliance care & they checked thoroughly & found no problem in sim & said me to check the handset.then i went to micromax care but got zero help because they said they have not got any letter from micromax to give any support.one more thing is that, when i am using it as a hotspot there is no problem at all.so what is the problem.please solve soon.

dear sir i have micromax mobile model no. gc232 iemi no.[protected].is submitted in micromax service center in laxmi nager .under jobjheet no. is N[protected].DATED.3-12-14. MICROMAX EXCHANG my mobile to another mobile .iemi no.[protected] which is faulty mobile.i was give it sevral times in service center under jobjheet.no.N[protected] DATED 14-1-15, =JOBJHEET NO.N[protected] DATED 21-1-15, JOBJHEET NO.N[protected] DATED 24-01-15, after this date mobile is still in service center, after call several times answer is call will come .but who is responsible for this, .please help me

Hii..i tushar gupta from narela.i have purchased new nobile phone about 2-3 month ago nd at this time i m faceing problm my mobile phone automatically switch off whn cell in my pocket...so pls look into the matter nd i hope u would take certain stps to solve ths problm...contact no.[protected]

I, subir Kumar Sarkar, purchased one mobile phone model Micromax X368. Battery got damaged after near about 2 years. But now Battery is not available in Howrah area in spite of submitting order in Howrah service centre. Kindly arrange the same so that I can use the phone.

I had given my handset for repair on Jan 17, 2015 with Job Sheet number N[protected] after a month I got a message that your handset is repaired and you can collect it from service center but when I went there, they said the handset was not repaired correctly and we had to send it again to the company. They had given me another job sheet number N[protected] and told me that your handset will be repaired within February 2015 but still its with company and now its almost one and half month and I didn't receive my handset. Please do the needful as soon as possible as I am having too much problems without my handset and its too much frustrating for me. Thanks.