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Micromax Informatics Complaints & Reviews

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V
Vivek8060
Mar 16, 2015
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Address: Gaya, Bihar

I bought a canvas a74 on 25/1/14 which got dead on 28/10/14 i went to the service center and tried to repair it, when i went there on 19/11/14 they said its dead, u have to leave it for 3 month then i again resumited it on 21/11/14 after 4 month they are giving me Mmx bling a84 model without battery. And asking me to order the battery seprate, bling is a outdated model and even dont comes with same spex, tell me what to do or to go ahed.
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    pallavi22
    from Hyderabad, Telangana
    Mar 16, 2015
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    Address: Hyderabad, Andhra Pradesh

    I have ordered micromax canvas android one, model no AQ4501on 15 Oct 14. Now my headset is nnot working. As I have warranty on my accessories I went to micromax service center for replacement. They asked me to come after 7 days. When I went they gave me earphone which was folded and tied with a rubber band. Also the tag was not there as if it is an old earphone. As per my knowledge each and every handset will have its own earphone bearing a model no on it. But I didn't find any model no written on that earphone. Also the condition was worst. When I asked them this they started shouting oon me and told me this they received from Delhi. If you want take this or else go. And there is no question of compatibility of a earphone and a handset. We can use any earphone with any handset . I want my earphone to be replaced with a new one but not with old one.
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      chidambaranathan s
      from Pedana, Andhra Pradesh
      Mar 15, 2015
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      Address: Tirunelveli, Tamil Nadu

      I purchased a micromax A106 android mobile bill no.[protected] on 3.3.15 in Suxus mobile, tirunelveli.I had a problem in the display, micromax service center reported that it had 4908 display pixel problem.Initially I thought it's just in the wallpaper then I identified the mistake and reported to the service center dated 14.3.15.So please replace with a new mobile phone with the same type..
      Micromax Informatics customer support has been notified about the posted complaint.
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        Alam Mohammed
        from Mumbai, Maharashtra
        Mar 15, 2015
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        Address: Ranchi, Jharkhand

        I bought a micromax canvas juice, and from the other day its display started flickering, and touch pad not working properly.i gave to service centre at rospa tower ranchi on 4th of feb 2015, they told me that we will repair, after two days they told me it will take two days we will replace it, but till now they have not given me the mobile only saying tomorrow-tomorrow.why and how will i trust them what they have done with my mobile, so please change my set.
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          Pramod Awate
          from Davorlim, Goa
          Mar 15, 2015
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          Address: Pune, Maharashtra

          It's been 3-4 times, I have submitted my micromax X282 in micromax service center in pune(kavya Enterprises, Swargate-Pune) for time setting and voice breaking issue but till the time issue did not get resolve. It has been also sent to micromax Delhi office for resolving the issue in the month of August'14 by kavya Enterprises and returned it back to me after 3 months i.e. in the month of December'14 but still issue did not resolve. I have purchased it around 1 yrs ago(24 march 2014) but till the time I can not use it properly. This is very unfortunate. So I am again raising the complaint here and hopefully I would get reply soon and problem resolution as well.
          Micromax Informatics customer support has been notified about the posted complaint.
          I have again given my phone in the service center but still I don't see any improvement. Problem still persists.
          I have again given my phone in the service center but still I don't see any improvement. Problem still persists.
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            M
            Mayur Dadhe
            from Mumbai, Maharashtra
            Mar 15, 2015
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            Address: Mumbai City, Maharashtra

            I submitted my mobile on 19/1/2015 for software update, then there came a new issue that my motherboard gone dead. after waiting for 2 months i still don't have my phone.My job sheet no. is W[protected] Service center are not receiving any call. HO says that the phone is repaired and service. After visiting service center they say that it will take time and they have no idea about my phone. My complaint no. is [protected]. I kindly request you to please give my cell as fast as possible.
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              harmindersisngharora
              from Ludhiana, Punjab
              Mar 15, 2015
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              Address: Amritsar, Punjab

              I purchased one Microma mobile Model NoA300 IMEI No.[protected] from M/s. Ruby Watch Co., Hall Bazar, Amritsar (Punjab) vide their Bill No.23497 dated 25.07.2014 for Rs.20200/-. Since the date of purchase, I have been approaching the above dealer as well as Service Centre of the Company situated at Rani ka Bagh, Amritsar and all the time the Service Station people are not attending to my complaint properly. Inspite of my repeated complaints to get the faulty set replaced, they are not paying any heed and relieve me by giving first aid to my above mobile. I am very much upset with the functioning of the above mobile which requires replacement. Kindly look into my complaint and arrange for replacement with a new one. Regards Gagandeep Singh Mobile No.[protected]/[protected]
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                atanuban
                from Srinagar, Jammu and Kashmir
                Mar 14, 2015
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                Address: Kolkata, West Bengal

                I have purchase a Micromax Mobile phone model no.GC-410 on 07/09/2014..but only after 3 months the screen has started becoming white and right now it happens frequently even at every seconds which is very much bothering and frustrating me. As it is not expected from a company like Micromax. Please do not advice for service centre as it is very painful experience..
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                  Prakash Kapri
                  Mar 14, 2015
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                  Address: New Delhi, Delhi

                  respected sir, Iam writing to inform you my dissatisfaction with your late services i have purchase micromax A-310 handset in november, now iam facing a problem with my charger (data cable) so i visit my nearest micromax service centre V3S mall laxminagar, they give me a time of 10 days for only changing the data cable, reason behind this is accessories are out of stock.this is not a reasonable reason . you should ensure the punctuality from your side so that customer have not face inconvenience and delay while replacing these small accessories.at this time you are leading in 2nd position in market at mobile competition but this dissatisfaction in services will fall you down. could i please ask you to look into these matters not only on my behalf but also on behalf of other attendees and in fact on behalf of your company too.
                  Micromax Informatics customer support has been notified about the posted complaint.
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                    M
                    md.alamz
                    from Delhi, Delhi
                    Mar 14, 2015
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                    Address: Ranchi, Jharkhand

                    I bought micromax canvas juice.from the second day its screen started like it is twinkling and its touch pad not working properly and video it is like floating.i gave it to service centre at rospa tower ranchi on4th of feb 2015.they told me it will take two days of time.we will repair it.whan i reached after four days they told me we will replace the display it will take two days.but till now they have not given my mobile.what they are doing i don't know.it will be better please change my set.i dont want any faulty set which may problem me in future.or i should go to consumer court.
                    Micromax Informatics customer support has been notified about the posted complaint.
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                      A
                      avinashgiri
                      from Mumbai, Maharashtra
                      Mar 14, 2015
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                      Address: Pune, Maharashtra

                      i had purchased "micromax colours 2" handset LAST 9-10 MONTHS BEFORE .I GOT PROBLEM IN THE DISPLAY AND TOUCHPAD AND FOR THAT I SUBMITTED MY MOBILE TO THE SERVICE CENTRE AND THEY ALMOST TOOK 15-20 DAYS FOR REPAIRING OF THAT.AGAIN AFTER 15-20 DAYS I GOT THE SAME PROBLEM AND AGAIN I SUBMITTED TO THE SERVICE CENTER. ONCE AGAIN AFTER 15-20 DAYS I GOT THE SAME PROBLEM AND AGAIN I SUBMITTED TO THE SERVICE CENTER IN THE MONTH OF FEB.THEN AFTER 2 DAYS AGAIN I GOT THE PROBLEM.NOW TELL ME FOR HOW MANY DAYS I WILL BE FACING THE SAME PROBLEM AGAIN AND AGAIN.2 DAYS BEFORE AGAIN I GOT THE SAME PROBLEM AND I SUBMITTED TO THE SERVICE CENTER. NOW I AM FED UP WITH THIS AND I REQUEST YOU TO KINDLY PROVIDE ME THE SOLUTION OTHERWISE CHANGE MY HANDSET WITH THE NEW ONE.MY MOBILE IS STILL UNDER WARRANTY CONDITION.HOPING FOR THE POSITIVE REPLY FROM YOU.
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                        R
                        Rajesh Pawdiya
                        from Warangal, Telangana
                        Mar 14, 2015
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                        Address: Sonipat, Haryana

                        Dear Sir, My phone model is X086 is submit in your Micromax Care, Sonipat, Haryana on 20.02.2015 vide Job Sheet No. NO[protected]. Display Problem in this phone and phone is under warranty. But till the problem is not solved by you.
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                          K
                          K Deepu
                          Mar 14, 2015
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                          Address: Bangalore, Karnataka

                          Dear sir/madam, i purcheshed a micromax A1 mobile in 2014 december month in snapdeal.com. now i have some problems with that mobile.i give the my mobile in banglore rajaji nagar micromax service center on 13 march 2015.they service center people say we need one month time for solvo this problem. but i want urgently my cell please solvo tis problem as soon as possible... complint no.S[protected] from, deepu.k #121, 13th main, 13th cross mallathalli, banglore-560056 karnataka cell.[protected]/[protected]
                          Micromax Informatics customer support has been notified about the posted complaint.
                          Mar 14, 2015
                          Updated by K Deepu
                          Dear sir/madam,
                          i purcheshed a micromax A1 mobile in 2014 december month in snapdeal.com.
                          now i have some problems with that mobile.i give the my mobile in banglore rajaji nagar micromax service center on 13 march 2015.they service center people say we need one month time for solvo this problem. but i want urgently my cell please solvo tis problem as soon as possible...
                          complint no.S[protected]

                          from,
                          deepu.k
                          #121, 13th main, 13th cross
                          mallathalli, banglore-560056
                          karnataka
                          cell.[protected]/[protected]
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                            Tribhuwankishore
                            from Delhi, Delhi
                            Mar 14, 2015
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                            Address: Jabalpur, Madhya Pradesh

                            I have hand over my unite 2 mobile for repairing in Jabalpur (MP) servicing center on 11 Feb 2015 under warranty period.Till now have not received my mobile and there is no proper response from Jabalpur service center. It is mentally harassment and facing problem in my professional life. Please take suitable action and provide my mobile. The detail regarding complains are mention below IMEI/ESN No [protected]/[protected] Item Name Without ACC A106(G) Model code SERMOB0475 Job sheet date 11/2/2015 Regard Tribhuwan Kishore Mishra e mail- er.[protected]@gmail.com Jabalpur MP [protected]
                            Micromax Informatics customer support has been notified about the posted complaint.
                            Mar 14, 2015
                            Updated by Tribhuwankishore
                            cjcdjcjcjodso
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                              jain85vaibhav
                              from Delhi, Delhi
                              Mar 13, 2015
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                              Address: New Delhi, Delhi

                              How can a company like Micromax rolling out faulty phone in market?? I had a very bad experience with Micromax A96 model from the day I purchased it. The phone is having a big hang issue, call drops frequently, Packet Data connection drops frequently, touch is also not working smooth. I feel as if I have been cheated by the Micromax. Imagine how bad would you feel if your brand new phone is performing like a old phone? Unfortunately, I had to visit customer support center at Shalimar Bagh, Delhi. They checked my phone and updated some software, but after a day I realized the problem is still not fixed, then I again had to visit customer support center & they again updated software, but after a week of phone usage I got furious and submitted my phone to service center. These guys are not sure how to fix the problem and told me submit the phone & the irony is they told me wait for 20-25 days which too bad. I am a smartphone user and do lot of work using my smart phone and this mess has not only taken my money, but also wasted my precious time. This kind of experience with micromax will not push me to suggest their phones to any of my relative or friend. If anyone from micromax is reading my complaint, then get resolution to my problem. Below are the service details for your reference: There are so many issues with this handset, can I get this replaced with another one? Jobsheet No. : N[protected] Jobsheet Date: 2/Mar/2015 Name: Hanish Vasudeva Phone: [protected]
                              Micromax Informatics customer support has been notified about the posted complaint.
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                                changala12
                                from Mumbai, Maharashtra
                                Mar 13, 2015
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                                Address: Gulbarga, Karnataka

                                Dear sir, We required your Techinection to install (wall mountain + installation) TV (LED 20B22 HD ), this tv we purchased at 12/03/2015 In Gulbarga(Dist) KARNATAKA. MY Address Detail, NSL SUGAR LTD, Bhusnoor(post), Aland(tl), Gulbarga(dist)Karnataka(state). cell [protected]
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                                  raviarun2011
                                  from Mumbai, Maharashtra
                                  Mar 13, 2015
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                                  Address: New Delhi, Delhi

                                  MY MICROMAX A116 PHONE IS NOT WORKING PROPERLY SO I SUBMITTED MY PHONE IN YOUR SERVICE CENTER. ON 06/08/2014 IN S. R. COMM. SHOP NO. 1179 F F ST. NO. 12 GOVINDPURI KALKAJI N D-19 & JOBSHEET NO.- N[protected], THIS SERVICE CENTER IS CLOSED, MY COMPLAINT NOT SOLVE. I AM WAITING FOR MY PHONE LAST 9 MONTH. SO I WANT TO KNOW HOW MUCH TIME IT WILL TAKE FROM YOUR SIDE. IF MY PROBLEM IS NOT SOLVE I WILL TAKE ILLEGAL ACTION AGAINST YOUR COMPANY & ALSO GO FOR PRESS MEDIA. TAKE QUICK AND HELP FULL ACTION TOWARDS ME OTHER WISE MICROMAX WILL BE IN TROUBLE. Ravi kumar
                                  Micromax Informatics customer support has been notified about the posted complaint.
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                                    nick cool
                                    from Vasai-Virar, Maharashtra
                                    Mar 13, 2015
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                                    Address: Mumbai City, Maharashtra

                                    i was given a sell phone 26/02/2015 for repairing in this service center. add {Shop No. 4 & 5, Parshwnath Apartment, Opposite Idbi Bank City : Ambarnath Maharashtra, India. Pincode : 421501.Phone Number : [protected], [protected] Email-id : [protected]@mmxcheckpoint.com Website : http://www.micromaxinfo.com/} but his not give me good service so please help me
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                                      akashattri7
                                      from Delhi, Delhi
                                      Mar 12, 2015
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                                      Address: Chandigarh, Punjab

                                      i have purchased a micromax knight 5 months back, i also insured it with appsdailyclaims it was a total insurance in case of damage/theft, my phone got damaged in an accident, so to take the insurance i went to the store anmol dealers sector 22, chandigarh, they asked me for the bill, but i have lost the bill for the phone, so i asked them to give a duplicate bill for that, they dont have any data for the sale they said, but they gave a duplicate bill with different bill number which is not acceptable with the insurance company so what should i do now ?
                                      Last September I got my Micromax canvas2 colors A120 mobile phone and now it is not working and even the guarantee card time is not completed.so I thought of going for the replacement but I lost my bill and I also have paid insurance amount for that.what should I do now?Where can I get the duplicate copy of my bill?plz reply...
                                      I have purchase a LED from Micromax by flipkat.com I got one year of warrenty from micromax now its speakers are not working properly but i have lost my Bill copy then kindly suggest how can i get a duplicate bill copy i have all details like model number, piece no as well.the delivery address for Gurgaon.

                                      kindly revert on [protected]@gmail.com
                                      or
                                      [protected]@gmail.com
                                      Last january I got my Micromax canvasQ412 mobile phone and now it is not working and even the guarantee card time is not completed.so I thought of going for the replacement but I lost my bill what should I do now?Where can I get the duplicate copy of my bill?plz reply...
                                      My phone micromax vdeo3 q4202 bill is lost how do I get new one
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                                        Digbijoy Ghosh
                                        from Balasore, Odisha
                                        Mar 12, 2015
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                                        Address: Cooch Behar, West Bengal

                                        I have a Micromax A106 Unite-II which I have purchased on 28th Oct'2014, but month back my Phone Mic. & Speaker was not not working so I went to Customer Care of Micromax, M/S MAHAMAYA ENTERPRISE, RUP NARAYAN ROAD, OPP: HOTEL MAYUR, COOCH BEHAR - 736101, West Bengal, Mobile No. :[protected] Phone No. :[protected]/ [protected] Email: [protected]@mmxcheckpoint.com, they asked me to deposit the the phone and will deliver in 1 or 2 days, but they delivered my cell after almost 1 month that is yesterday, when I came back home I have seen that my Phone has been changed and they attached my IMEI sticker in a different A106, I come to know when I have check the IMEI no. of my Bill & IMEI of the Set by *#06# got missmatched, both the numbers were chaged, My original was M_IMEI: [protected] & S_IMEI: [protected] and the changed phone IMEI no. is [protected] & [protected], I believe this is totally illegal, I may not get Service warranty next time or if some one who is is using my actual phone if missuses I may be behind the bars, taday I have spoke to them, they were speechless, So I am writing to you. My Jobsheet No. was E[protected]. Please ask them to return my original phone as they have cheated by changing the back sticker, even I have got many photo & music files in the changed phone which doesn't belong to me. Please take immediate action on the Fraud Customer Service Center M/S MAHAMAYA ENTERPRISE, Cooch Behar, West Bengal. With Regards, Paramita Ghosh C/o. Adv. Digbijoy ghosh Cooch Behar-736101 West Bengal (India) [protected]
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