| Address: Cooch Behar, West Bengal |
I have a Micromax A106 Unite-II which I have purchased on 28th Oct'2014, but month back my Phone Mic. & Speaker was not not working so I went to Customer Care of Micromax, M/S MAHAMAYA ENTERPRISE, RUP NARAYAN ROAD, OPP: HOTEL MAYUR, COOCH BEHAR - 736101, West Bengal, Mobile No. :[protected] Phone No. :[protected]/ [protected] Email: [protected]@mmxcheckpoint.com, they asked me to deposit the the phone and will deliver in 1 or 2 days, but they delivered my cell after almost 1 month that is yesterday, when I came back home I have seen that my Phone has been changed and they attached my IMEI sticker in a different A106, I come to know when I have check the IMEI no. of my Bill & IMEI of the Set by *#06# got missmatched, both the numbers were chaged, My original was M_IMEI: [protected] & S_IMEI: [protected] and the changed phone IMEI no. is [protected] & [protected], I believe this is totally illegal, I may not get Service warranty next time or if some one who is is using my actual phone if missuses I may be behind the bars, taday I have spoke to them, they were speechless, So I am writing to you.
My Jobsheet No. was E[protected]. Please ask them to return my original phone as they have cheated by changing the back sticker, even I have got many photo & music files in the changed phone which doesn't belong to me.
Please take immediate action on the Fraud Customer Service Center M/S MAHAMAYA ENTERPRISE, Cooch Behar, West Bengal.
With Regards,
Paramita Ghosh
C/o. Adv. Digbijoy ghosh
Cooch Behar-736101
West Bengal (India)
[protected]